12635 comments found.
Hello Xtemos Team! Please one question, the “Show Summary on Hover” layout doesn’t work when I put the carousel element on the topic on a wp bakery line, it insists on using the “Tiled” style, but puts itself as a grid, it works. Can’t this style be used for carousel or is it any wrong configuration on my part? Any other style also works in carousel except this one. I tested them all.
https://imgur.com/oADPSko . https://imgur.com/ByVuDrKGlobal settings is selected the style I want and even manually changing the element style settings I can’t get the expected result either. If there is something I can do, please ask for your help. Thank you very much!
Hello,
Unfortunately, this particular style can’t be used inside carousels. It works in the product grid only.
Kind Regards
Oh, ok! Thank you very much for your response!
Can I use this theme to sell digital downloads? If yes, need any additional plugins or anything?
Hello,
Yes, you can sell digital products with WooCommerce. Refer to the plugin’s documentation for help https://woocommerce.com/document/digital-downloadable-product-handling/
Kind Regards
Hi friend, thank you very much, one question, the vegetables/shop theme: https://woodmart.xtemos.com/vegetables/shop/?stock_status=onsale has the “archive products” + filters widget and you can see that it can be modified in the “layouts” section and it links it to the store page you create, that’s very good. But the technology theme doesn’t have that option, it’s only by category. It’s more like copying from one theme to the other (the store page widgets) but the store page breaks: https://woodmart.xtemos.com/mega-electronics/outlet/
You could improve it, thanks.
Hello,
Thank you very much for contacting us. But your feedback is not quite clear. Could you please clarify what is from with the mega electronics demo?
Kind Regards
Explanation with apples: the technology store does not display products with filters, if you want to implement the same for vegetables, the technology website will break on the shop or store page.
https://drive.google.com/file/d/1OtxcyJRO1lAVpsy0S84hEOKxf2yr0xbG/view?usp=sharingYes, these demos have different archive pages layouts. But you can edit them on your website with Elementor and combine feature from different demos.
Can you validate in your theme? The technology theme does not allow product filters on the store page, only on the archive page.
I have seen a few posts about progressive web app (PWA), is this something we can do yet with WoodMart or on the radar?
Hello,
Thank you for the question. Currently, we don’t have any plans to build PWA.
Kind Regards
Hi, when I duplicate a product page all things are moved, without having made any changes, is this normal? My support has expired, how do I show you this problem? Do I have to purchase support? Thank you
Hi, I solved it, I basically realized that I had an older version of Wordpress, now I have installed a new one and it works correctly Thanks
Hello,
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
Your theme shows a variable product with two prices example 10,00€ -30,00€ then it shows the price in the lower part choosing the size of the product example 20,00€ here is an image of your theme:
https://postimg.cc/tYpVC6Pw I wanted to know if with your theme it is possible to make a variable product so that only one price is seen like this: https://postimg.cc/gallery/x9QsB0BThanks
Check our “Remove duplicate price for variable product” option in Theme Settings -> Shop -> Variable products.
I made the changes you told me and it works correctly, this only happens when there are only the sizes to choose from,
When I inserted the color table there was a small problem with the empty button. For example, by selecting the sizes the price changes, by selecting any color the price remains the same and so far everything is fine, But from the moment you press the empty button the two prices appear at the top and when you select any size the price of the product no longer changes, To change the price you have to select a color. I don’t know if this is my problem but I saw that if there is no empty button this doesn’t happen.
My question is is there a way to delete the empty color button so this problem doesn’t exist? Thanks https://postimg.cc/gallery/tp67D6wYou need to extend your support period and create a topic on our support forum so our specialists could investigate this issue and help you.
I have a problem with the template and I contacted you about it two years ago and it has not been fixed. The problem is specifically when placing the item in the shopping cart. Then clicking on the shopping cart icon does not respond. How can I attach a video to you about the problem? Note that my support has ended. I hope you respond to me. Because this matter makes us lose customers
Hello,
Please upload your video to Google Drive and post the link here so we can watch it and see what is wrong.
Kind Regards
The problem occurs on iPhone 12 devices, specifically in Safari and Chrome browsers. Please solve the problem.
It seems to be your website-specific issue. Can you test it on our demo?
I have tried it in all versions and you were informed about it two years ago and we were told that in the new updates the problem will be solved and look, we are in 2025 and it has not been fixed yet. I ask you to help us in any way and I will buy support for renewal and solve this problem from its roots. I hope that the matter will be escalated. We are losing customers and sales because of this very important matter.
I did not post my message here until I made sure of everything.. and all the additions were stopped and the site was put in the trial version for the decoration topic and the customer was contacted to make the purchase and we were told that the problem still exists.. I hope you look at the matter from another perspective and in a higher degree of importance
Your feedback is very important for us. But we are still trying to get more information and understand if it happens on your website or on our demo as well. Can you please test it on our demo and send us a similar video?
Kind Regards
Hello,
I would like to ask whether it’s possible to use this shop page https://woodmart.xtemos.com/furniture2/ but without enabling the woocommerce features.
The reason is that I don’t want to use it as an eshop at first, but mostly to showcase items.
For example I want to hide “add to cart”, “buy now” and the cart itself.
Hello,
Thank you for your interest in our WoodMart theme and for considering it for your projects. We’re here to answer any questions you may have.
Yes, you can use catalog mode and display your products without add to cart buttons.
Kind Regards
Hi, two years ago I purchased a license for a theme, I know that the license is only valid for one site, now for the client I did the work no longer has your theme changed to another competitor, given the situation I wanted to know if I can now use it for another site ho if I have to purchase a new license again? Thanks
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
Hey guys! any way to add more than 1 variation on the catalog page?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Lately, when I try to update the website using Elementor it shows me the Aw, Snap! Error code: Out of Memory. It never happened before. I changed the theme to test it and saw the theme was causing that problem. This could be due to the Elementor update they did lately or idk. Is there a solution or do you guys need to patch things on the theme so it doesn’t cause the crash? Thank you.
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor
Thank you in advance.
Hi, is it possible to customize the Thank You page? Thanks
Hello,
Our theme has an option to add any extra content to the Thank you page through Theme Settings.
Kind Regards
Thanks
You are always welcome. Feel free to contact us if you have any further questions.
Hello,
this theme and pre-design-template will work with Gutenberg and spectra?
I dont wanna use Elementor
https://woodmart.xtemos.com/mega-electronics/Thank you
Hello,
Yes, you can use Gutenberg and import this prebuilt website. It also should work correctly with Spectra but we didn’t test its full compatibility.
Kind Regards
Hello! It is safe to update to latest Woocommerce? Thank you!
Hello,
Yes, you are free to update the plugin to the latest version.
Kind Regards
Hi, there are problems with the latest version of Elementor Pro, they asked to report it. An example is on the home page of my site: https://www.maremmagatta.it
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Dear, Support,
After updating the new version of Woodmart our website stop working. Could you please tell us the reason.
https://socialstore.bg/en/shop/Kind regards, George
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
how to show Items sold for all time
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
i see there is a brand thing in your theme i want same function but replace the brand text to Tartan can you guys do this?
Hello,
Could you please send us some screenshots so we can better understand what you mean?
Kind Regards
where can i send screen shots?
You can upload them to cloud service and share the link here https://dropmefiles.com/
on front end it shows as brand but i wanna show this as Tartan nothing else will change just replace the Brand text
You can change any texts on your website using Loco Translate plugin.
Hello, how to create wd-custom-slider as you have on your front page?
https://woodmart.xtemos.com/ next to the headline: Discover why WoodMart is the best WooCommerce theme for your shopHello,
There is no such slider in our theme. It is a special element created customly for our landing page. We will consider adding such a slider in future updates.
Kind Regards
Hello, please add login using Yandex https://yandex.ru/id/business
Hello,
Thank you. We will consider this as a feature request.
Kind Regards
please reset my license : Error: Purchase code is already in use. – when I tried to register on your site
Hello,
As we can see, your purchase code is already activated. If you want to activate it again, you need to remove all the activations in your account first. You can do this on this page https://xtemos.com/my-account/ After this, you will be able to activate the theme with your purchase code without any issues. Note that you can activate it twice: one on your development website and one on the production.
Kind Regards
I do not remember what email I used to reset the password as I purchased this sometime ago.
Please send us your purchase code using the contact form so we can check.
message sent – I had to use feature request form
