hello, I want to purchase you theme but I have one concern since I need to add payed corses to my site but I can see on your demo there is no signup option and when clicking on buy this corse there is only an option to log in and no option to create an account please gust answer me on this question so I will purchase your module thank you

Hi. I am returning to the site. I need to make it functional. I am happy to extend support or re-licence. However, the simple problem I faced was when users hit a course and went to Lp Checkout they were required to Login. But in the case where the user hadn’t, there was no Register option. I can not edit Lp Checkout. Where is the Register option?

Your purchase code was unregistered because the registered domain and this website domain are different. In case you want to remove/change registered domain. Please register your account here Then you will be able to manage/remove your purchase code registration’s domain from there.

now what?

Any updates on my ticket?

some of the themes are not available? like Classic Life Coach 5 I can not find it

Just installed the theme recently and have “Critical Error” message showing up, can’t login to dashboard or make any changes. Please refer to PRIVATE TICKET #3792849 ASAP, please… thank you.

Recent Elementor update broke the theme. Specifically getting errors about the theme and animated text. Is there not a quick fix for this that doesn’t include purchasing more support?

Hello,

Elementor is not working. I can’t make any changes.

Hello, I recently updated your theme, and the black top bar of the Elementor plugin has disappeared. Now I can’t save the changes to the pages edited with this tool.

​Hi there! I have a purchase code that was linked to a test website that I now need linked to the live one! How do I deactivate the registration of an older site? Is there a link you can send me to with instructions?

Hi,

I have a problem. I have sent the request to recover my access to the license area to revoke a domain several times and I am not receiving the messages. Please, could you check? My email is webrivas@gmail.com https://license.themegoods.com/manager/

Hello, after purchaase and first installation, i see everything ok but the Appointment booking plugin seems not to work as intended. I have only 2 sub menus (no employees, no forms, nothing) only settings and categories of appointments. I tried deactivate other plugins (only bundled ones, no other external pugin is active or installed) but nothing. Could it be a Woocommerce or PHP or wordpress version issue? My specs are Woocommerce 9.3.3 – Wordpress 6.6.2 , php 8.2, theme -> latest version (last friday). Other from this, it says i have no permission for custom checkout fields in appointment booking sub-menu (in wp-admin). Note: i am administrator. Please tell me if there is a max woocommerce or wp version to use

Dear ThemeGoods team,

I am thinking about buying your WP theme DotLife (https://themes.themegoods.com/dotlife/demo/) and I have a few questions.

1. Is it possible to put video instead of header photo on the homepage (instead of blond lady in blue swather)?

2. I have already Thinkific page for selling my products. Is it possible to put extern URL link on your theme product/course page (https://themes.themegoods.com/dotlife/demo/course/market-and-digital-technology/)? I would need 2 purchase buttons.

Thank you very much for your answers. Regards, Lili

I didn’t use this theme for a while so my support has ended. But this theme has multiple issues we can not fix. - the podcast image on mobile does not load unless you interact with it. - the font ‘rightman signature’ is not included for my demo import and this breaks headers - the services component has broken hover states for mobile I hope I can get these issues fixed because it is really annoying for me and my customers.

In the Transparent Header I placed an SVG Icon in white but it doesn’t show up white, I placed white in the main color and it still doesn’t take the color, what could be happening? I even tried placing the SVGs in other colors and it still doesn’t change it to the original color of the SVG

How I can import the “Classic Life Coach 5” demo? Only “Classic Life” appears.

Hi there, its been almost 3 days and my issue is still unresolved. Can someone support me please?

I submitted a ticket and it hasn’t been answered… please help? I bought this theme twice.

The second time was yesterday but It looks like I installed the theme before the domain propagated and got attached to the temp site then unregistered me when it finished propagating..

My hosting company is saying it can affect first site I have the theme on which I bought a years ago.

please help!

Hello,

After updating the theme to the latest version I can’t import a saved template demo page in my pages I am working. I also tried from multiple browsers and doesn’t work.

I see the images are downloaded in Media Library, but the design does not append in the end of the page.

Thank you, Natasa

Hello, I currently have the license installed on a .CL domain and due to changes, I must use it on a new .COM domain Please, I need to know how to do it because when entering the code, the following appears: “Purchase code is already registered to domain www.midominio.cl”

I remain attentive, Carola!