21520 comments found.
Good day,
Please, I need an extra License, how can I get it.
Thanks
Hi! You need to switch to the “Buy License” tab https://ibb.co/prwz91gL
Thank you for choosing our theme 
Need to change out-stock-label
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi! I’m trying to set my excerpts on Portfolios and Blog Entries with an html code to add somes links or use
or . But is impossible to get it. Maybe ther’s some confing on The7 that block this? I also have add some custom code on function file and nothing change. Please do you have some tip to make this work Thank you!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, how do you change dt_testimonials permalink?
Can you please just tell me here so I don’t have to create a support ticket
Thanks
Hello!
Could you please refer to https://support.dream-theme.com/knowledgebase/changing-post-type-slug/
with last version on elementor there is a problem with pro elements and it doesnot work! critical error
Hello! Please make sure Pro Elements and the theme are also up to date. If it doesn’t help, please submit at ticket at https://support.dream-theme.com/
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Dear Team , Your the7 theme is my fav since day 1. Whenever I think of wordpress your the7 comes up 1st. I never had an issue with the theme. Just with so many updates i just want to small point out—I and trying to change Page Title image on restaurant template i work over complete demo content , but this page title on about us page is not update. i went to page title and remove the image but upload button is not working whwn i click on it. moreover i cant write the url to the particular image to change it . (using WPBakery editor in backend) thank you in adv Just a small hint is what i expect. Regards krishna
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Thank You DT Support Team,
for your quick response. I figured out from the well organised Documentation . Its well updated theme , when i remove it then the upload button comes up and i can change the background image there.
Regards
Krishna
Glad to hear you have resolved the issue, Krishna!
Hello, I can’t find elementor page header settings in page editor. I have only General settings, so I can’t choose the header I want. Please help.
Update. I found an instance option in Elementor theme builder. I could choose pages here 
Hi! Glad to hear that Yes, this is an alternative way to find the appropriate template https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
I am very interested in this template（https://the7.io/elementor-corporate/）, but I see that there is only one picture on the product details page. Can I add more pictures? What is the display format?
Multiple layouts are available:
https://the7.io/elementor-main/product/produc-2023-1/
https://the7.io/elementor-main/product/prod230/
https://the7.io/elementor-main/product/prod500/
Thanks !
Always welcome! Hope you will enjoy the theme
Hi All, updating the theme caused all content to snap to container. How do we switch it off sitewide ? Makes the entire site jumpy.
Hi! Could you please try to deactivate all third-party plugins and try re-installing the theme. If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
Please deregister staging URL – r57.9d6.myftpupload.com as soon as possible so I can register it with my live URL. I do not have access to the staging website any longer because I deleted it, not sure why you guys are deregistering my live domain if the old one does not exist.
Hello! You can arrange all your purchase codes here https://my.the7.io/ Talking about staging websites: https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
I have an old installation of “The 7” using King Composer and I want to update to Elementor or WpBakery… Will I have to redesign all my pages and content? Or is there some sort of migration/compatibility tool or else ? Thank you in advance for your answer
Hello! I am afraid it doesn’t look like there is any convertor https://forums.envato.com/t/heads-up-about-king-composer/340771/3 It rather depends on these page builders, not a theme.
Is there a way to add social icons to the footer?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Can i create mega menu here? What is the process
Hello! Yes, sure https://guide.the7.io/elementor/user-guide/mega-menu/
Hi there,
I work with Elementor Pro and already have a license. Can I use my own license? For Elementor, are we talking about .json files to import? Thank you for help
Hi! Yes, sure! You can use your own license.
Regarding the .json import files, you don’t need to import any files, our demo can be imported like this https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/
Hi, is it possible to add captcha v3 ?
Hi! Yes, could you please refer https://elementor.com/help/recaptcha-elementor-integration/
can i use the above demo as a multipage website ??
Hello! Yes, sure! All our one-page demos can be used as multipage websites.
dark demo for inside pages available by default or option to build the same ??
You just can add more pages in the usual way: Dashboard -> Pages -> Add New.
yeah know that but i can i customise inside pages to have dark theme ??
Do you mean using other demo for inner pages? You can use its content (text, images, widgets). But the skin will remain the same for the entire website (fonts, colors, etc.).
Pages: Page Title Style- Background Image. WPBakery. I’m trying to change the background image on a Page. The change won’t stick. It defaults back to the main background image set in Theme Options: Page Titles: Style. What am i doing wrong? Thanks.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello, can’t register my version of The7, when I inputing item purchase code I get the message: 403: Bad request.
Hello,
Our services are not available from russian IP addresses due to international sanctions. Sorry.
Can you add Vimeo to the VC full-row background video
Hi! I am sorry, but it doesn’t depend on a theme. This is Ultimate Addons plugin functionality.
How do I do a background video using Vimeo with the theme?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
