21545 comments found.
Hello team, I need your help. I’ve moved my site and I want to be able to use my lisences key on the new one. Can you delete it or was it so that I can use it again?
Hello! You can manage your purchase codes at https://my.the7.io/ But please keep in mind, that according to Evato Standard License rules, 1 license = 1 website. This is true for all ThemeForest themes, not just The7.
I have this message “This code was automatically locked due to license misuse.”
Can you delete the key in all other domains?
Hello! I am sorry, but it was more than one domain change. Your license had been used on 6 different domains. That’s why it was locked.
What’s the solution?
You can buy a new license for your new website, as Envato license rules suggest.
this license is no longer used in the 6 domains. In the domains another template is installed. I want to be able to use this license
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
Hi there,
We’re going to build a new site. And we’ve used The7 earlier – with WPBakery, which is very intuitive but also a tad slow. Now it’s nice to see The7 is usable with WP editor or Elementor.
What would you say is the fastest? Add: we would need a portfolio page, but i couldnt see a wp editor demo on your site?
Regards, Ed’
Hi Ed!
WP Editor is the fastest one, of course. But it has less features, than Elementor. You can import any demo, check how it works on your own and then remove it https://guide.the7.io/elementor/wp-content/uploads/sites/4/2017/10/fig.4.png
You can display any post type using “Query Loop” block in WP editor https://ibb.co/4HSmgDr
Thanks for the fast reply! We’ll consider our options.
Cheers!
Always welcome 
Can I use the same license for subdomains? The five subdomains are part of the same business, Please confirm if this is allowed.
Can i import multiple demos to the same website ? instead of creating sub domains
The main idea, its a business with multiple venues, for wedding, for birthday, for kids playground, etc.. each with a separate logo, footer, and design (The7 Demo)
Hi! You may want to use WordPress Multisite – our demos are arranged this way.
How many sites can I use it on? Can I use it on 1 site after purchasing? Or can I use it on more sites?
Hi! According to Evato Standard License rules, 1 license = 1 website. This is true for all ThemeForest themes, not just The7.
Buongiorno Staff, vorrei acquistare il tema, ma prima vorrei provare come funziona l’editor di elementor per la personalizzazione delle pagine di woocommerce, potete darmi un link per accedere a una demo al back-end?
Cordiali Saluti
Buongiorno!
I am afraid there’s no back-end demo, but you can get more info about Elementor+Woocommerce functioning in general https://elementor.com/blog/customize-woocommerce-product-page/And consider The7 custom widgets like:
https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/product-images/
https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/product-data-tabs/
https://guide.the7.io/elementor/user-guide/the7-widgets-in-elementor/product-categories-grid/
Hope you will enjoy the theme
Good day,
Please, I need an extra License, how can I get it.
Thanks
Hi! You need to switch to the “Buy License” tab https://ibb.co/prwz91gL
Thank you for choosing our theme
Need to change out-stock-label
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi! I’m trying to set my excerpts on Portfolios and Blog Entries with an html code to add somes links or use
or . But is impossible to get it. Maybe ther’s some confing on The7 that block this? I also have add some custom code on function file and nothing change. Please do you have some tip to make this work Thank you!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, how do you change dt_testimonials permalink?
Can you please just tell me here so I don’t have to create a support ticket
Thanks
Hello!
Could you please refer to https://support.dream-theme.com/knowledgebase/changing-post-type-slug/
with last version on elementor there is a problem with pro elements and it doesnot work! critical error
Hello! Please make sure Pro Elements and the theme are also up to date. If it doesn’t help, please submit at ticket at https://support.dream-theme.com/
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Dear Team , Your the7 theme is my fav since day 1. Whenever I think of wordpress your the7 comes up 1st. I never had an issue with the theme. Just with so many updates i just want to small point out—I and trying to change Page Title image on restaurant template i work over complete demo content , but this page title on about us page is not update. i went to page title and remove the image but upload button is not working whwn i click on it. moreover i cant write the url to the particular image to change it . (using WPBakery editor in backend) thank you in adv Just a small hint is what i expect. Regards krishna
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Thank You DT Support Team,
for your quick response. I figured out from the well organised Documentation . Its well updated theme , when i remove it then the upload button comes up and i can change the background image there.
Regards
Krishna
Glad to hear you have resolved the issue, Krishna!
Hello, I can’t find elementor page header settings in page editor. I have only General settings, so I can’t choose the header I want. Please help.
Update. I found an instance option in Elementor theme builder. I could choose pages here 
Hi! Glad to hear that Yes, this is an alternative way to find the appropriate template https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
I am very interested in this template（https://the7.io/elementor-corporate/）, but I see that there is only one picture on the product details page. Can I add more pictures? What is the display format?
Multiple layouts are available:
https://the7.io/elementor-main/product/produc-2023-1/
https://the7.io/elementor-main/product/prod230/
https://the7.io/elementor-main/product/prod500/
Thanks !
Always welcome! Hope you will enjoy the theme
Hi All, updating the theme caused all content to snap to container. How do we switch it off sitewide ? Makes the entire site jumpy.
Hi! Could you please try to deactivate all third-party plugins and try re-installing the theme. If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
Please deregister staging URL – r57.9d6.myftpupload.com as soon as possible so I can register it with my live URL. I do not have access to the staging website any longer because I deleted it, not sure why you guys are deregistering my live domain if the old one does not exist.
Hello! You can arrange all your purchase codes here https://my.the7.io/ Talking about staging websites: https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
I have an old installation of “The 7” using King Composer and I want to update to Elementor or WpBakery… Will I have to redesign all my pages and content? Or is there some sort of migration/compatibility tool or else ? Thank you in advance for your answer
Hello! I am afraid it doesn’t look like there is any convertor https://forums.envato.com/t/heads-up-about-king-composer/340771/3 It rather depends on these page builders, not a theme.
Is there a way to add social icons to the footer?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Can i create mega menu here? What is the process
Hello! Yes, sure https://guide.the7.io/elementor/user-guide/mega-menu/
Hi there,
I work with Elementor Pro and already have a license. Can I use my own license? For Elementor, are we talking about .json files to import? Thank you for help
Hi! Yes, sure! You can use your own license.
Regarding the .json import files, you don’t need to import any files, our demo can be imported like this https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/
