38190 comments found.
Dear ThemeNectar, please help, after an update to the newest version the Page Header Title with Text Effect Rotate In has totally disappeared. It is completely gone and invisible… link https://alliancesportal.com (please view in incognito). Please help
+ when Rotate In is enabled the scroll down icon at the bottom of the box roll is not appearing at all
MacOS all browsers (works on mobile, not on desktop) + on mobile boxroll refreshes website and disables viewing the entire website (brave browser and on some devices other browsers).
Hey po1nt,
Could you please ensure that you’ve updated to the latest release (17.1.0), which was just released this weekend, and verify that your performance plugin—which optimizes the CSS/JS—is not causing the issue by temporarily deactivating it.
Kind regards
Thank you, the new update helped, but now the Page Heading Subtitle is forced and doesn’t react to changes of font in Typography section and using CSS forms in theme settngs, even the manual FTP editing of box-roll.css file (caching plugins disabled) and with Force Dynamic CSS Inline doesn’t work also. Page Header Subtitle is forced somehow to be 28px and Open Sans. Additionally changing Icon colors in Fancy Box is non-existent in standard editing and the new updates disabled editing it with CSS (.icon-default-style.fa.fa-star { color: #001f51!important;) I don’t understand how to overcome this. Those are my two last problems with Salient, thank you for your help.
Hey po1nt,
You can use the following CSS to make those adjustments:
body .nectar-box-roll .overlaid-content .subheader {
font-family: axia;
font-size: 18px;
line-height: 40px;
font-weight: 400;
}
#ajax-content-wrap .nectar-fancy-box[data-style=parallax_hover] .icon-default-style {
color: #001f51 !important;
}
Kind regards
Thank you so much. I hope God sends you some miracle!
I’m glad that I could help, po1nt 
Hi! I promise this is the last thing alliancesportal.com boxroll on mobile generates unknown errors and on all browsers (tested on iOS 18.3.1 – Safari, Chrome, Brave) it is impossible to scroll down and move past the box roll. Is it possible somehow to enable boxroll on desktop and disable on mobile? So on mobile, website just scrolls naturally and on desktop boxroll has this beautiful transorming rolling effect still? Please help Thank you upfront! <3
Hey po1nt,
You can deactivate the box roll effect on mobile by using the following option: https://ibb.co/SDKx4RMS
If you’re not seeing that, ensure that you’ve also updated your Salient Core plugin to the latest release.
Kind regards
Thank you very much, it worked! I don’t want to be a pain in the ass, but now after enabling it, when I enter the website on mobile it doesn’t show content on any browser? why? (after scroll down)
Hey po1nt, can you please temporarily disable your CSS optimization to ensure that it’s not loading cached older styles?
Hey, I just had a moment to test and Jetpack works fine, Deactivating Litespeed Cache solves problem, but the weird thing is that the Salient worked well, until this “Box Roll Header Disable on Mobile” gets enabled, then box roll content on mobile (newest iOS, iPhone 15 Pro Max) works well, but everything below it (entire homepage content is just invisible, only background structure works (colors, shape dividers etc.) But the entire content up to the footer is non existent (non visible). There are some Tuning fields in the Page Optimization Litespeed Cache Plugin options, but I am not that advanced to understand it. I am more of a copy/paste monkey. Any ideas? <praying hands> Please help, thank you! Sorry for any incovenience PS. I clicked in the Litespeed Toolbox Empty Entire All (red button to clean everything) and still doesn’t work. I left the plugin on, so you can maybe test it yourself.
Hey po1nt!
You could try adding the following CSS into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
@media only screen and (max-width: 1000px) {
.container-wrap .main-content>.row>div>div[class*=col] {
opacity: 1!important;
}
}
Kind regards
It worked! Thank you for your help, valuable attention and time. I wish you all the best! <3
I’m glad I could help, po1nt
wpbakery page settings do not load the gear icon
Hey toolbox101, there is no known issue with the WPBakery page settings or icon. If you’ve already verified the issue is not coming from one of your third-party plugins, feel free to open a ticket on the support forum in regards.
Thanks in advance
Do the featured images on the Portfolio element support GIFS?
Hey noantsinmypants, you would need to use the “Custom Thumbnail Image” upload field to have your GIFs show animations.
Kind regards
hello guys
I want to create a contact form 7 in a light box, when clicked on a button. Is there anyway I can do this?
Hi Team!
Is there a way I can make the (overall) left and right page margins of my single blog the same as my global website page margins? At the moment I can only set it to “default”, 1000px etc.
Thank you!
Hey FCVOB,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
@media only screen and (max-width: 1000px) {
body.single-post #ajax-content-wrap .container-wrap.no-sidebar .post-area {
max-width: 100%;
}
}
Kind regards
Thank you for the response! I tried adding this and it didn’t change anything.
Hey FCVOB,
Can you share your page URL so that I can take a look?
Thanks in advance
I’ll share this in a private support ticket. Thank you!
Thanks, FCVOB
Hi – For some reason when loading my site, the portfolio grid doesn’t show the preview images. Well, it does, but it’s like 2px tall. Is this due to a recent update or is it something I need to adjust within the settings? htttps://noantsinmypants.com
I just realized my support had expired. I’ll formerly open a ticket.
No worries, noantsinmypants. We followed up with you earlier today on the support forum
Cheers
Hello, I am using your “Layered hero section template”. For some reasons letters like “p” get cut as they go below the baseline. I have tried lots of things but I can’t figure out how to avoid this. Do you know how? Here’s my example: https://www.stranded-film.com/ Look at the last twp “p”s in Philipp. Thanks in advance
Hey williambesson,
Within the Split Line Heading element settings, you’ll need to disable the “Fit text to container” option and then increase your line height – something like “1.3” should work.
Kind regards
Brilliiant! Thank you very much!
You’re welcome, williambesson
In this link, the banner section remains fixed, while the content above it starts small and then expands.
I’m curious about how to set this up and which options to specify.
I know how to set the next content to start small and then expand, but I’m struggling to make it scroll over the top banner.
I’ve tried to replicate it but just can’t figure it out. Could you help me?
Hey minhwan,
The first row is set as a “Sticky row” in the row general settings, with a z-index of -1. The second row uses a clip path animation, similar to the one used in the “Clip Path Expanding Video” template: https://ibb.co/3QxfMGp Feel free to open a ticket on the support forum in regards if you would like further assistance with recreating that section.
Kind regards
Hello. I need to know if there is a way to hide the Title and Category of a Post from the header and also remove the space they occupy. I’ve managed to make the Title disappear on pages, but I can’t get it to work on posts.
Hey pitiusasmarket,
Could you kindly share the URL of one of your posts so I can provide a snippet based on your current settings?
Thanks in advance
I would like the post to look the same as the page:
No title No date No author No number of comments No background picture
Is it possible to make that happen?
Thank you very much.
Hey pitiusasmarket,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.single-post #page-header-wrap,
.single-post .heading-title {
display: none;
}
Kind regards
Thank you very much !!
You’re welcome, pitiusasmarket
Hey richardwells!
Yes, you can translate the strings “Next Project” and “Previous Project” using your desired translation tool: https://themenectar.com/docs/salient/translations/ Those strings exist in the “salient-portfolio” text domain.
Kind regards
Thank you so much
You’re welcome, richardwells
Hi,
I am using the Salient theme for my website and have created a custom post type using CPT UI and ACF, along with a custom taxonomy. To display my custom posts, I used the Post Loop Builder. While everything is displaying as expected, I’m unable to display my custom taxonomy categories, and the block does not seem to recognize my custom taxonomy in the Display Category setting.
The Display Category option is enabled, but it only works for regular Portfolio posts—not for my custom post type. Additionally, when inspecting the page in Chrome Developer Tools, I see that the meta-category tag is empty, meaning the categories are not being fetched.
Is there a way to get the Post Loop Builder to recognize and display my custom taxonomy categories?
Thanks in advance for your help!
Hey kpott!
You would need to utilize hooks in the Post Loop builder such as “nectar_post_grid_excerpt” to manually query for your taxonomies to display them. Here’s an example you would use in your child theme, https://pastebin.com/hUhJM6TE
Kind regards
Hello,
Is there any way of moving the product category descriptions under the header, but only for certain subpages? I really like how the description works within the header when it’s just a short text. I am however planning to use an external ‘brands’ plugin, which automatically pushes the description within the header (as it’s set in the salient options); the text is too long and it just looks crap.
I was wondering if I could do anything to keep only the ‘brands’ descriptions under the header?
Thanks Bart
Hey Bart,
We provide a hook to render content outside of the category header: nectar_woocommerce_before_shop_loop. You would need to contact the developer of that plugin and ask them for a snippet to remove the brand description from the default WooCommerce taxonomy description and attach it to the Nectar action linked above.
Kind regards
Ok cheers! I will get in touch with them and get back to you guys via support.
Thanks a lot! B
Sorry, I have had this problem since the first installation, I have tried all browsers but Salient updates don’t resolve it: when clicking the shop icon in the header which opens the menu sliding from the right, the cart details (“go to shop, go to cart”) don’t show. It happens 80% of the times. Please try to fix it, I cannot be the only one who has it.
Hey Eluvial, there are currently no known issues like that. Are you able to replicate the same on the live demos? The off-canvas cart is a direct instance of the core WooCommerce cart widget. If you don’t see the same issue on the demo, something in your setup might be causing the rendering problem, and we would need to follow up on the support forum.
I believe also the “lost passord” flow is broken… I don’t really feel like paying for extra support for things that should be working out of the box 
Have you been able to replicate the issue on the demo link I provided? We welcome all bug reports, regardless of an active support license. However, the issue you’ve described isn’t a known one, and we haven’t been able to reproduce it on our end. Additionally, the ‘Lost password’ functionality is a core WooCommerce feature that Salient does not modify. Have you checked whether this behavior only occurs when Salient is active, compared to the default WordPress theme?
hello again, I had checked your demo which of course doesnt contain the error (neither the Woocommerce one), however I think I got the issue only in the homepage, not other pages.
About “lost pssw” I have contacted Woo but of course they blame the theme, yet the problem persists also with the default theme. I installed Salient on a brand new WP site, so I wonder what can be wrong in the set up.
Hi am putting live chats where back to top button is. Is there a custom CSS to move a little up so the live chats does not cover it?
Thanks
Hey toolbox101,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
https://pastebin.com/bVNGuyh1Kind regards
thanks for the code, one more quick question, please. How do i control the left and right? currently, it looks like this https://imgur.com/a/pAgyAg4 I want to vertically align and center it with the chat icon.
can you help with the left and right CSS? thanks
Hey toolbox101, you can adjust the “right” position property:
#to-top {
right: 30px;
}
Hello, i dont have support but this is not anything for help to my project.
Seems like you have broken footer thorugh settings, when you use social icons on page there are centered, but on pages as /shop or product, they are at bottom moved to side. So there will be something wrong, when its working on all pages expect woocommerce.
See there: https://imgur.com/a/TITr3Yn
And our site which is this – didnt found anything wrong in code or CSS https://tinyurl.com/mwcucc3eHey ViktorVeverka,
That alignment issue is coming from a CSS rule being added by one of your WooCommerce plugins: https://ibb.co/BKyvN6KL
Kind regards
Cmon, i cant find this and dont really understand for what is this CSS there with important . However its fixed now, so thank you for your help finding this. Had no idea to look for plugins overwrite rules.
Ty!
How can I use the new Layered section in my website, I cannot find it in the templates section?
I saw the stacked feature is in the post loop component, correct? Also is there a way to use the stacked portfolio feature to open pages vs portfolio/post items?
Hey mbianchi27,
1. If you don’t see any templates related to that and have already updated to v17 of Salient, you likely just need to update your Salient Core and Salient Demo Importer plugins in the Plugins section of your WordPress admin.
2. You can either set a custom URL for your projects to link to a different location while using the Post Loop Builder, or utilize the stacked functionality in the “Sticky Content Sections” to create a more customized structure in your content.
Kind regards
Excellent thank you
For the project video (supply .mp4 for portfolio items used in the loop post builder element), is it possible to use a Vimeo video for this instead of self hosted? It will help with site load times if possible. Thanks.
Hey AkeatsKes,
As of now, there’s no option to link an external video source for the preview video inside of the Post Loop. However, I’ve noted the idea
Kind regards
Thank you! I want to load a few of these on the same page and it will be a lot faster to have them load from Vimeo vs. self-hosting.
when i use the custom heading feature, i set the text to h1 and a 16px font.
but when i go on mobile, it shows the font as the responsive size of the h1, not the 16pt
How do i use custom heading to override the h1 font size on mobile
thanks
Hey thomasmkl, You could either use a Responsive Text element instead to set the desired size for each viewport in the UI or create a custom CSS rule to alter the core WPBakery Custom Heading element on mobile. If you would prefer CSS, here’s an example: https://pastebin.com/7nxVQB7P
Kind regards
Hello, How to remove the item type (page, post, etc.) from the header search section when displaying results? Tanks
Hey ASG31,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.nectar-ajax-search-results .meta-type {
display: none;
}
Kind regards
Hello,
Thank you for your quick response to my last question. I have another issue displaying the LinkedIn logo – the image only appears on hover. Do you have a solution for this? The Facebook and Twitter logos, however, work fine.
Hey ASG31, if you’ve already verified that no third-party plugins in your setup are causing the issue, please share the website URL so we can take a look.
Thanks in advance
Thank you very much for your response. But could you please guide me on how to remove the item type (page, post, etc.) on the results page? This information is still showing. Thank you for your reply. Sincerely.
Hey ASG31,
You can modify the previous snippet to be as follows to also target the results page
.nectar-ajax-search-results .meta-type,
#search-results .result .title span {
display: none;
}
Kind regards
Quick question, on the mobile menu is there a way to make when you click the word the drop down menu appears? Currently you have to click the little arrow.
Hey lawdawg845,
Yes, you can enable that functionality in the Salient options panel under Header Navigation > Off-Canvas Menu Tab, using the “Off-Canvas Menu Dropdown Behavior” option.
Kind regards
Thank you!!
You’re welcome, lawdawg845
