4676 comments found.
We are not receiving friend request , when a user send a friend request to another user . he/she does not get any notification or does not show any request in profile > friends tab . Can you explain how this works ? or is this any bug ?
I need to check it on our side first. At the moment, I cannot say anything.
New friends waiting for approval will be waiting on a profile page like this https://demo1.pagickthemes.com/profile/21603599383/?show=friends
Hello Pagick I hope you’re doing well. I have a question regarding the verification feature in the DateBook theme. After a user submits their identity for verification, what indication will be shown to other users once their profile is successfully verified? Is there a specific badge, icon, or label that appears on their profile? If so, can this be customized? As website owners, what steps do we need to take to verify users who submit their identity? Is there a built-in system to review and approve submissions, or do we need to handle this manually? Additionally, are there any settings or third-party integrations you recommend for managing this process efficiently? Looking forward to your response. Thanks.
Hi. Thank you, fine. Yes, the verification icon must be displayed next to the profile title (Name). See screenshot https://ibb.co/KwBxzNZ
After a user submits a verification photo, then you administrator can see that photo on a profile page in the Verification page (go to a profile page -> then to the Verification page). See screenshot https://ibb.co/vLd7dXB
After that, you can activate the Verification sign like on this screenshot https://ibb.co/KwBxzNZ
You can change the verification icon manually, in this file, on line 380: /wp-content/plugins/datebook/templates/profile/single-profile.php
You can moderate the submissions from users in the Moderation panel. See screenshots https://ibb.co/fqZGrSY
Also, you can receive some notifications about some changes in profiles.
That’s it. Kind regards
Thank you Pagick I wanted to ask if video and voice chat functionality is planned for future updates. If so, do you have any estimated timeline for its implementation?
Looking forward to your response.
Yes, these wonderful features are planned: video and voice chat, video in profile. But I cannot say when.
Hello again Pagick.
1) I’m trying to understand how fake profiles work. On the creation page the first step is to select the gender, but if for example I select Male, the profiles that are created have the image (the gray silhouette) of a woman and vice versa. Since I activated the zodiac sign the tooltip clearly says the gender of the user which however does not correspond to the photo (if female is selected, profiles with a male photo are created and vice versa). I also have NON-Binary in addition to male and female. How can I solve this?
2) I also add that further down the demo creation page I read: “Type If selected, these elements will be assigned to random profiles.” This wording has no selection options unless it refers to the other options below which have their own dedicated selection
https://ibb.co/qFLF6LHvSorry if I add another observation: the profile that is automatically created by associating the wrong image (female image on male profile and vice versa) also prevents the functioning on the search page, that is, if I register a female member and do a search by gender as Female nothing appears, but it appears if the search is set to male (which obviously should not happen).
? What do you say about this issue. I can’t create any fake profile like this because the gender wouldn’t match. I know it’s Sunday for you too but I need to solve.
Hi RaCLD.
1) I just checked the creation of profiles on our demo site. It generates profiles Man and Woman correctly. I created 10 man profiles. They all display the male silhouettes. 10 woman profiles also display the female silhouettes. Here is our demo page showing different profiles generated by the theme. They all have the correct silhouettes https://demo1.pagickthemes.com/searching/page/2/
I do not know how to solve it, because I do not see any misfunction.
2) This field “Type” does not exist. That’s why there is no option. You can add types of profile here: WordPress -> Profiles -> Types.
3) I just checked the search for fake profiles. It works properly. For example: all fake profiles of Austria are found on the search page, on our demo site.
4) If you create fake profiles and genders do not match, you could manually correct genders. It means, you should go to each profile page -> then to the “Settings” page -> then select the gender and Save.
But before, you should enable this option: WordPress -> DateBook -> Dashboard -> Profile -> Allow edit Gender after registration.
Hello Pagick.
1) Please explain the difference between a “featured” profile and a “top” profile. What is the difference between these two functions and how/where are they shown to users.
2) Regarding the IP Position function, I see that there are 4 options. I ask you if it is a function that I have to pay an additional fee to enable? What exactly is this function for? Is it necessary for the user’s browser to display the language of the country from which my website is visited?Which of the 4 options do you recommend?
3) Where/how do I set the footer with custom colors and/or various links and/or site logo?
Thanks for your time
Good day.
1) Top status means that a profile will be placed at the top of profiles on the search page. Higher position above other ordinary profiles. On this screenshot profiles have a yellow sign “Top” and placed on a higher position. https://ibb.co/h7cmPYJ
Featured profile has a colorful background image. on this screenshot, a profile has colorful background https://ibb.co/R9gpJhy . Here a real example, this profile has a Christmas tree background https://demo1.pagickthemes.com/profile/1695283837/
2) You mean “IP Location” (WordPress -> DateBook -> Dashboard -> IP Location)? It has 3 options, not 4.
No need to pay. All those services are free.
You ask “What exactly is this function for?”. Ok. This function detects a real location of a user. For example: a user is from India but selects a country in his profile as Spain. This is suspicious, may be scam. You can check a real location on a profile page in the Administration Dashboard. See screenshot https://ibb.co/M96gKr8
What is this option “Local time provider” for? When a user visits your site, the time on your site by default will be displayed for your country and as you set here: WordPress -> Settings -> Timezone. But by help of this option “Local time provider”, a user will see the time relatively to his country.
No. The language of user’s browser does not matter. Your site will be displayed as you set it here: WordPress -> DateBook -> Languages -> Select default language.
IP Locate is recommended.
3) The footer can be set here: WordPress -> DateBook -> Dashboard -> Common -> Footer copyright notice.
Ok, thanks for the explanations I didn’t know. You mentioned this “Local time provider” function but I can’t find it.
Another thing: I had deactivated the function at the top of the profile but reactivating it does not work anymore. As always I use the child theme. What do I have to do to make it reappear?
Local time provider can be found here: WordPress -> DateBook -> Dashboard -> IP Location.
You said “At the top of the profile does not work”. It is not clear where you deactivated it. After deactivating Top, Top profiles must disappear on the home page only. But on the search page they must be still there.
I sent you an email (never sent you an email before now) at info@pagickthemes.com. Please read carefully because I had tried all.
Following the support request email (to which I have not received any type of response – even a negative one) for two bugs that I detailed in the request, can you provide me with support?
I will check it now
Well. I checked your site and corrected the issues. Answers:
1) Featured panel was hidden because you set featured profiles to be displayed with images only, here: WordPress -> DateBook -> Dashboard -> Featured -> Enable Featured status -> Show with images only. I have disabled this option. Now the featured profiles appeared on your site.
2) You create female profiles, but they wrongly have male icon, and vice versa. This happened because, Male was entered first, Female was entered after Male. But Female must be first. Here in this field: WordPress -> DateBook -> Custom Fields -> open the “Gender” field for editing -> Field Items
Parent and child themes have their own settings (different settings). If you enabled some option in the parent theme, then it does not mean that this option will be enabled in the child theme. You should enabled/disable options in both parent and child themes.
That’s why, when you activate the child theme, some options do not work.
Hi Pagick.
First of all, thanks for taking the time to come and see what was wrong with the staging site. I’m glad there are NO bugs to fix, very happy about that.
You have to admit though that the gender issue (female first) is not easy and intuitive to understand and so we are forced to post in this support chat to figure out how to fix it. Same thing for the settings that I do NOT understand at this point how to behave.
You said that the latest update allowed the settings to be saved independently in the child theme and parent theme (both independent settings). Now you tell me that (correct me if I misunderstood) if I set something in the child theme the same thing must also be set in the parent theme. So at this point one affects the other?
I’m honestly afraid to save any setting in the parent theme because I don’t want to lose all the settings of the child theme. I kindly ask you to clarify this point.
Thanks
?
Good morning,
I have two concerns:! the first when I click on “classified ads” (see capture) I go to a mn blog category instead of member ads. How to resolve the problem? second question: my blogs don’t get any views! the counter always remains at 0.. https://ibb.co/TDKBSbG2
Good day. Check here: WordPress -> DateBook -> Dashboard -> Pages -> select the “Classifieds” page in the field “Classifieds page”.
Also, check this page “Classifieds” has a DateBook template here: WordPress -> Page -> click on “Quick edit” under the Classifieds page and check if “DateBook template” is selected.
Also, check what page was selected here: WordPress -> Settings -> Reading -> Posts page.
Regarding the counter. Sorry, but blog page does not have any counter. I checked your blog page. I do not see where a counter is located.
Hello Pagick
I checked but it doesn’t work. Maybe you look there, you must have my codes.as for the blog it’s in the admin the views of the articles remain at 0..
hello pagick,
I really have a big problem with pages because now people cannot write to each other, the page does not correspond to the registration!!!
you could look into it, it’s quite urgent!
Hi jefstys. Yes. Today I will find a solution. I will be back as soon as it is solved.
ok thanks
?
You forget me !!!
??
My site is like dead, people can’t even register anymore!
I remember you. You are always in my mind.
You installed so many third-party plugins. I checked your site. But I could not find the reason. I need more time.
Also, your site is in French. It makes some difficulty for me.
I have corrected the issue with classified ads page. The problem was in permalink. Advice: some permalinks can conflict in WordPress. Check them always.
It’s worse than before the registration page became the home page! I didn’t add or remove any extensions!!!! nothing works now!
I’m losing everyone who signed up!!! find me a solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
otherwise I have to do what I destroy 5 months of work????????????
Do you have a registration page on your site? What title does it have? I cannot find it.
I have found it. I corrected the registration page.
thanks Pagick !!!
You in live ?
The Administration Dashboard must expand now. Check it out. I apologize for the delay. Holidays!
Merci !!
Hello please I have issues of page not found after confirmation link sent to user, to click on the link it will say no page found. I have try redirect plugin the issues still persist. What is the next to do?
Hi. Re-save permalinks here: WordPress -> Settings -> Permalinks
I have done that several time
Do you use a redirect plugin? You said “I have try redirect plugin”.
As I understand it, a user registers on your site, then he receives an email with confirmation link, then he clicks on it, and then he sees the page “Page not found”. Right?
I can guess, you are using some third-party plugins. Right? Try to deactivate them all and check the issue again. Something breaks functionality of the theme.
When I am redirected to this address, a blank page is displayed.
What address you are redirected to?
Http://site.com/?datebook-moderation=yes&moderation-page=profiles This address
This site does not open. Sorry. This link must open the moderation panel with profile section.
Yes. Please, email me the login credentials. I will check the issue.
Hello When I want to approve new profiles or new photos, I am redirected to this address and I cannot do the approvals, why? ?datebook-moderation=yes&moderation-page=profiles I also checked the pages in the plugin and saw that the pages are with the Datebook page builder and it is correct.
Hi. Perhaps, a javascript file was not loaded correctly or at all. The moderation panel (and all buttons) do work on jQuery and JavaScript files.
Perhaps, you use some caching plugin that incorrectly minifying js code. Try to deactivate it.
Check whether these 2 files are loading on a page:
Yes, both of the above addresses work correctly But on the photo and profile verification page, I am still redirected to a new white page. I also disabled the Lightspeed plugin but it did not solve it Should I email you the login information for the WordPress dashboard?
I checked your site. I have the login credentials for your admin area. Everything works correctly! I successfully approved profiles and photos in the moderation panel.
But you installed many third-party plugins. No doubt, one of them may break the theme functionality or even the functionality of many ordinary pages and other places.
For example: you installed a caching plugin. It definitely may break everything. Use third-party plugins carefully!
Hi I set up my subscription plans and activated top and featured section and also made the plan free for women. Now it’s not working the top and featured status and keeps giving disabled options in the profiles even though I set it up correctly. Is there a setting or something somewhere else that could affect this.
keeps saying you have reached your limit and may not activate it again
Hi. As I understand, you (administrator) are activating the subscription plan on a profile page manually. In this case, Top and Featured buttons on a subscription page of profile account will be disabled. But as administrator, you can activate Top and Featured statuses on a profile page here -> see screenshot https://ibb.co/vY7fXWH
If a user activates a subscription plan, then all buttons Top and Featured will be active and working properly.
Dear Team,
I am planning to create a Indian Matrimony Website and would like to confirm whether your solution supports the following features in addition to the basic requirements:
1. Custom Search Filters – Ability to create advanced search combinations based on Bride/Groom, Age, Religion, Profession, State, Caste, Community, and other custom fields. 2. Profile View Limitations – Restrict the number of profiles a user can view based on their subscription level. 3. Privacy Controls for Unpaid/paid Users – Hide specific profile details (e.g., contact information, full name, photos) for free/unpaid/paid users. 4. SMS Gateway Integration – Support for integrating Indian SMS gateways like MSG91, Twilio, Textlocal, or any other provider. 5. Multi-Step Registration Form – A user-friendly, step-by-step registration process to collect detailed information efficiently. 6. Payment Gateway Support – Compatibility with Indian payment gateways like Razorpay, PayU, Instamojo, CCAvenue, or Stripe for membership plans. 7. Matchmaking Algorithm – Intelligent matching based on user preferences and compatibility scores. 8. Mobile-Friendly & SEO Optimized – A responsive and SEO-optimized design with a smooth user experience across devices. Could you please confirm whether your theme/plugin supports these features, either by default or through additional customization? Also, let me know if there are any additional recommended plugins/extensions to achieve this functionality.
Good day edukrisdelhi. Answering your questions;
- Yes
- No
- No
- No
- Yes
- Yes
- Yes
- Yes
Regards
I’m putting my questions back here because they are old 
I would like to put links to major cities, that would be great for SEO, but I can’t find the URLs, can you help me? It would also be nice to add links to social networks
I wanted to rework my SEO and I switched from Yoast SEO to Rank math. I want the structure of my title to be: datebook_profile_name datebook_profile_city I configured everything but Rank Math still doesn’t accept it! I end up with duplicate content on all profiles!
Major cities will be added some day. I cannot say when exactly. When we have more free time.
Seo. I checked the custom title in Rank Math on a profile page, on our demo sites. it works. Try to do the following:
Enable these options: WordPress -> DateBook -> Dashboard -> SEO -> Enable shortcodes in meta tags (check all options that includes the word Rank).
Enable this option: WordPress -> DateBook -> Dashboard -> SEO -> Enable meta title on these pages
Use these shortcodes: datebook_profile_name datebook_profile_city
Hello! You still haven’t fixed the Woocommerce translation error in Subscriptions. Please fix it
Hi. What translation do you mean?
Thank you for the screenshots. Those translation are generated by WooCommerce. But we have changed the theme functionality. So, the translation will be fully corrected in the next update.
Very good! I’m waiting for a new version of the script.
Hello !
Is there a way we can show matching profiles to user on profile page ? and user gets a notification for matching profiles ?
We want user to find matching profile on click of a button , when user click this button they will see list of profiles with highest percentage of matching .
Hi. Now, this is impossible. The theme does not have such function. But your idea is wonderful. May be, one day it will be realized. Thank you.
Hello, please I have some issues which like talk about and ask some questions, I noticed that when a user register on my website the email link will sent to that person, but for him/her to open the link that’s where the error of too many redirect will come up please what is the solution, I have try to deactivate the plugins one after the other the error still persists until I deactivate datebook plugin, that’s when the website load. 2. What are the different between child theme and parent theme because I don’t install child theme before, but when I try to update the theme I only update with child theme and my registration and login page didn’t open again until I get back to previous version. 3. It’s possible for me to install the old version of child theme for me to be able to update new version. Thanks.
Hi. Regarding redirect. I have no idea what could go wrong on your site. Sorry. Try to delete the .htaccess file that is located in the root of your site.
After that, re-save permalinks here: WordPress -> Settings -> Permalinks.
Regarding child theme. You can add your own codes in the child theme (in these files “function.php” and “style.css”). In this folder: wp-content/themes/datebook-child.
Thus, you will not occasionally break functionality of the parent theme.
No, installing only the child theme will not update the theme at all. You should update the parent theme.
what should I change to fix it
And I don’t receive emails for registration, contact us, any other email.
Hi. It looks like you wrongly selected pages here: WordPress -> DateBook -> Dashboard -> Pages. Do the following:
1) Go here and delete all duplicate pages: WordPress -> Pages
2) Go here: WordPress -> DateBook -> Dashboard -> Pages -> select pages in all relative fields. For example: select the “Profile – Edit” page in the field “Profile: Edit Profile page” and so on.
3) Deselect this option: WordPress -> DateBook -> Dashboard -> Pages -> Replace Homepage for logged in users.
4) Email do not send, because your server does not allow to send emails on simple way. Only SMTP is allowed. Solution: install the WP Mail SMTP plugin. It always helps.
Hello there, After installation , home page does not work, show blank page. No demo content show up like your site demo.
Why this issue? Please help. Thanks
Hi. You have not completed the installation. Please, follow this guide on how to install the theme https://www.pagickthemes.com/how-to-install-or-update-datebook/
In short, go here and follow all 3 steps: WordPress -> DateBook -> Theme Installer.
Good afternoon,
I have customized my copy of DateBook to include the states in all areas of the site. This has been working well but whenever there is an update available for DateBook, all of these customizations need to be re-applied which is a little cumbersome. Do you have any guidance or recommendations on the best way to reapply these customizations efficiently with each update? Please let us know if there is a recommended approach or a way to streamline this process. Please find below the list of affected files:
Message Window wp-content/plugins/datebook/includes/class-datebook-profile-messages.php
Profile Page wp-content/plugins/datebook/templates/profile/single-profile.php
Search Page wp-content/plugins/datebook/templates/search/content-profile.php
Messages Page wp-content/plugins/datebook/templates/profile/profile-messages.php wp-content/plugins/datebook/includes/class-datebook-profile-messages.php
Who Viewed Me Page wp-content/plugins/datebook/templates/profile/profile-views.php
Latest Profiles wp-content/plugins/datebook/includes/widgets/widget-latest-profiles.php
Classified Ads wp-content/plugins/datebook/templates/classifieds/classifieds-list.php
Any guidance or best practices you can provide for this would be greatly appreciated, Thank you!
Good day. We have been thinking about how to realize your suggestion, how to add widgets in all those files. But at the moment I have no solution.
hello pagick,
I have a problem, I can’t do your latest update. could you exceptionally make it for me? you must have my codes. many thanks in advance
Hi jefstys. Yes, sure. I did it. Please, check it out.
Yes thanks so lot !!
We are using the latest version of your theme (4.8.6). We have set up our site on localhost using XAMPP. We have added the purchase code and activated the theme. We are using the Elementor page builder and adding shortcodes for the functionalities.
Here is a list of issues we are facing:
1) We are experiencing issues with images. Profile images are not showing up on any of the pages. We checked the Uploads folder, and it shows empty folders with random names. We did not find any images in it. We are using Elementor page builder and adding shortcodes. Please let us know how we can fix this. (Please note that we have completed the “theme installer” process and the demo data import process without any errors.)
2) The registration page is showing the message: “We are so sorry, but at the moment the registration for new members is closed.” However, registration is enabled both in the theme options and in the WordPress settings. Please help us resolve this issue.
3) We are unable to save the theme options with the latest version of the theme (4.8.6). When we try to save the theme options, it keeps loading, and the console shows a 500 internal server error.
4) Some of the shortcodes are not working on the pages. For example, the shortcode [datebook_top_profiles] does not display anything when added to a page.
Are these issues caused by the theme options not saving?
Please note , we are using Elementor page builder and using Elementor Full width template to create the pages .
First, you would better install the DateBook theme following this guide: https://www.pagickthemes.com/how-to-install-or-update-datebook/
After that, you can proceed with page builders.
1) Profile images are not included in the theme. Photo on our demo sites are for demonstration purpose only. We took them from free sources like Freepik.
2) Enable this option: WordPress -> DateBook -> Dashboard -> Login and Register -> Enable Registration
3) Error 500 does not tell what exactly went wrong. It is not clear why error 500 appears. Try to deactivate all plugins and try to save the theme settings again.
4) Shortcodes does not display Top profiles. Perhaps, there are no top profiles yet.
Yes, if the theme settings were not saved, then nothing will work.
Hi Pagick, from our last convo you said you were working on adding the feature of randomizing the profiles shown on the search page, and that it was going to be in the next update version, but after the new update few days ago, I installed it and there still isn’t anything like that there. Can you give me an idea of when it’ll be available?
Hi wconline360. I am still thinking about it. We need an algorithm for such function. I cannot say when it can be available.
The top profiles currently has it, the top users once you refresh a page, it randomly sorts them. I didn’t mean sorting users by compatibility on the searchpage, just randomly sorting them instead of sorting them by the date of registration, cos at the moment the latest registered users show up thereby making it impossible for the older registered users to be seen
Ok I see what you mean. I need some time to create a special algorithm for such sorting.
Hi Pagik, nevermind about the randomizing of profiles on the search page,
I achieved that by Changing from ‘orderby’ => ‘modified’, to ‘orderby’ => ‘rand’,
on /wp-content/plugins/datebook/templates/search/show-profiles.php
