2289 comments found.
Hi there,
First off, we just want to say that we love your themes—they’re beautifully designed and incredibly well-structured! We’re currently using the AI Hub theme and are looking to purchase and switch to the Hub theme. Could you advise us on the best way to transfer content smoothly between the two?
Any guidance or best practices would be greatly appreciated! Thanks in advance for your help.
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our themes.
Since AI Hub and Hub are built on entirely different frameworks with distinct elements, there isn’t a direct way to transfer content seamlessly between them. The best approach would be to purchase Hub and manually rebuild your site using its features and design options.
To make the transition smoother, we recommend:
- Backing up your current content to ensure nothing is lost.
- Exporting and reusing media assets like images and text to streamline the rebuild.
- Recreating key pages using Hub’s design elements while optimizing for its unique capabilities.
If you have any specific questions during the process, feel free to reach out—we’re happy to help!
Best,
The Liquid Themes Team
Hi, how to use Elementor single post design? Thanks
Hi there,
You can get help from this article: https://docs.liquid-themes.com/article/572-hub-elementor-blog-single-post-options
Dear Hub Theme Support Team,
I recently purchased my second license for the Hub theme, but I am unable to activate it. During the installation process, the activation redirects me to your website, where it still shows my previous license instead of the newly purchased one.
https://portal.liquid-themes.com/dashboard/licensesCould you please assist me in activating my second license? I would appreciate your guidance on resolving this issue.
Thank you for your support.
Hi there,
You can get help from this article: https://docs.liquid-themes.com/article/566-liquid-portal-my-license-is-not-showing-in-my-account
I hope to get assisted here.
I bought this theme on 2nd March 2025 after being awarded a contract to develop a website for a prestigious organization. I picked this theme for its demos sites among other reasons. Unfortunately the demos are not working and my contract is strictly 22 days. Support is very slow and I am running out of time.
I requested that they clone https://itbusinesspro.liquid-themes.com so that I get started while waiting to fix their demo sever/API issue but 1 week later haven’t been done.
I have lost 10 days of my 22 days and Its not looking good. I should have been told that demos are not working.
We have determined that the issue is not caused by our theme or demos but by your server configuration. Your server cannot communicate with our demo server, preventing the demo from being imported. We suggest adding our API server to your server’s whitelist.
Hi Liquid Theme Support,
Thanks for your response. The issue was indeed on my end and has now been resolved. Thanks for your support.
You may as well delete my comment while I leave a good review…lol
Also, i am developing on subdomain. How do I remove the bottom warning?
45154 asap, after theme update… asap respond ticket very important
Thank you for help me find out where to change, but also give me ideas of how to change it for furue reference. Good Job!!
Could you please reset my license? Same Domain, but no active Installation. I am not sure if I removed Activation
Please dont reset, got it activated
No Update on my issue , raised in support ticket
I see my colleagues have already addressed your ticket. Please check it again.
are you still supporting this? some of your demo sites are down
We remain fully committed to supporting Hub. Currently, we’re experiencing a technical issue with one of our demo servers, and our team is actively working to resolve it as quickly as possible.
Hello, where can I edit page 404?
Hi there,
You can edit the 404 page from the theme options.
super quick question how to change size of the close x on the contact modal form?
Could you please submit a ticket? Our customer support specialists will assist you shortly. https://liquidthemes.freshdesk.com/support/tickets/new
Guys I am so so so happy with your services,, I want to thank you guy what an amazing customer service. AMAZING JOB!
ticket #45154 planning to go live today, if so would be a problem as first is on staging? what is theses to move on live without any hassle?
I see my colleagues are already working on your ticket. Please check it again.
thank you, yes, yes you guys are the best!! thanks for helping in the process, yes, I was frustrated at the beginning buy what a blast turn!! its an amazing theme and not only that buy your customer service! I put my hat down and am very grateful to you guys for turning from negative to super positive this project a superb stand-out project.
2600usd for the site. each customer would have to pay 59usd on top of that? as you said “Yes, but you need to purchase a separate license for each customer. “
I can sell to customers using extended license why would each customer that builds site need own license?
Your Liquid Portal screen is not working. I cannot make license arrangements. I cannot create a support label for you for every domain change.
Liquid Portal works well on our end. For domain change, you must first revoke your license from your first domain, then you can activate it again on a new domain.
Hello.
Responsive Menu Error!
Even if the language menu is selected, only one will appear.
Please reply as soon as possible.
Hi there,
Could you please submit a ticket with all the details, so that we can take a closer look at. https://liquidthemes.freshdesk.com/support/tickets/new
can i use as site builder for customers to design websites? i need extended license for that?
Yes, but you need to purchase a separate license for each customer. Read Envato’s article for more information: https://themeforest.net/licenses/faq#use-product-for-client-a
for each website you mean
2600usd for the site. each customer would have to pay 59usd on top of that?
Hi, how can this effect be recreated: https://modernblockspro.liquid-themes.com/? It’s the only one missing from the theme templates.
It’s the Liquid Animated Frame element 
Hello, Can you respond to ticket number: #45859 Its been 2 days since me posting ticket.
I see my colleagues have already addressed your ticket. Please check it again.
Hello! Which version of Elementor is better to use with the latest version of the template?
You can use the latest version of Elementor.
i submitted ticket 5 days before in your support ticket still now no response getting error from Hub Elementor Addons plugin, need your support asap
I see my colleagues have already responded to your ticket. Please check it again.
Hello, I have Hub’s default mobile menu, and I want to add Login icon. Is there an easy way to do it? I don’t want to create a custom header because it is too much work for such a small change. Please, let me know what can i do.
Hi,
To edit the default mobile menu, you need to create a custom mobile header. More info: https://docs.liquid-themes.com/article/467-hub-elementor-creating-custom-mobile-menu
