Discussion on Arkhitekton - Modern Architecture and Interior Design WordPress Theme

Discussion on Arkhitekton - Modern Architecture and Interior Design WordPress Theme

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182 comments found.

I’m using the Arkhitekton – Modern Architecture and Interior Design WordPress Theme, and while importing the demo, everything else imports correctly except the media images.

Getting error as “[ERROR] Failed to import ” One Click Demo Import – ” (Medios)

PORTFOLIOS DONT WORK..”

Any reason why?

Hi,

We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author’s permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

Themes that contain the ‘Free images Included’ badge in the preview contain images that are allowed to be used by you without the permission of the author.

Feel free to ask for anything you need.

Kind Regards

Good morning

Ever since we have updated the Arkhitekton theme and Neuron core plugin to the latest versions (1.3.7 and 1.3.2) our projects page is not working.

When you click on projects on the main menu we get a 404 error. The same for each project page.

Please can you tell me how to get them working again. We purchased the theme March 2021 and have not has any issues until now.

We have emailed you on info@neuronthemes.com twice now and still no reply. Please can someone at least answer the emails.

Thanks

Hi,

We couldn’t find any emails from you, and we also checked the spam folder.

Can you please reach out directly to one of our support agents: amar@neuronthemes.com?

This issue is usually due to permalink structure changes.

Go to WordPress Dashboard > Settings > Permalinks, click “Save Changes” without changing anything.

This flushes and refreshes the permalink rules, and usually resolves 404 errors for custom post types like “projects”.

Feel free to ask for anything you need.
Kind Regards

Awesome thank you some much – this has worked. Great support.

You’re welcome anytime, feel free to ask for anything you need.

Kind Regards

Hi there, seems to be an issue with latest update. My menu and footer completely disappeared and just stopped showing. Updated the theme and neuron app (deleted and reinstalled). Be great to understand a fix as some other people seem to have issue maybe?

Hi,

We’ve found your email in our spam folder and the support team has just responded to it, can you please check it now?

Feel free to ask for anything you need.
Kind Regards

Hi there, still waiting for a reply/solution to this problem

Hi,

We’re sorry for the late reply, somehow we missed your ticket.

I can see that the support agents have helped you fix your issues. Please keep in touch with them as they’ll help you with anything you need.

Feel free to ask for anything you need.
Kind regards

Hi, I have my wordpress with envato market plugin and tokens activated but the Neuron Core plugin does not show latest update and I can’t download it to avoid the Elementor conflict. I’ve downloaded manually the theme and inside there isn’t the Neuron Core plugin, how can we get it? It’s not right to not to have on the full download the core plugin.

Hi,

When you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It’s already included in the theme.

If you still can’t get the latest version, please reach us via email at info@neuronthemes.com.

Feel free to ask for anything you need.
Kind Regards

FOLLOWING UP: Neuron Core plugin is causing the Elementor editor to be stuck spinning when editing a pages module details. I’ve temporarily disables the Neuron Core plugin to identify it was the cause because the Elementor editor works properly when that plugin is off ( however the theme layouts are messed up with the Neuron Core plugin deactivated ). – I have emailed your team 3 times and have not heard back on this issue.

Hi,

Sorry, but we haven’t received any emails from you so far. We’re happy to assist you with this issue. Please send us an email at info@neuronthemes.com, and we’ll help you as soon as we receive it.

Also, could you confirm if you’re using the latest versions of the Arkhitekton theme (1.3.7) and Neuron Core plugin (1.3.2)? Updating to the latest versions will resolve the issue.

You can update the theme directly on your dashboard, via the plugin below:

- https://envato.com/market-plugin/

So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It’s already included in the theme.

Feel free to ask for anything you need.
Kind Regards

I have a few questions. I wanted to open a ticket but I have to write here because it does not accept the license key, I am very sorry.

1. I used the theme on one of my sites before, but that site is no longer active, the data has been deleted. Now I want to use it again for my same brand, but when I want to open a ticket, it shows the attached license problem. How can I fix this?

2. I downloaded the updated theme files. I am trying to set up my site, but one click import data gives me a problem. When I do one click import data, the layouts load properly but the images are not loaded. I had the system requirements checked by the hosting provider. They did what they needed. They said they did all the values as they should.

Can you help me.

I can’t post a screenshot here. What do I need to do for a ticket.

Purchase codes Authors may ask you for a purchase code to verify that you’ve purchased this item.

a6ca703d-e09c-4d6b-91c6-0019b7fbf3e6

Hi,

The team has already responded to your email. Please keep in touch with them, as they’ll help you with your issues.

Feel free to ask for anything you need.
Kind Regards

​Hello, I also sent you an e-mail but I am writing here as well. The header parts of the theme seem to be problematic. It had previously helped me with the problems I had with the installation of the theme. I just realized that the header part is problematic. Can you help me with this issue? None of the headers look right. They are all problematic. I cannot change the menu either.

Hi,

The team has already responded to your email, can you please check it?

They’ve attached a video tutorial on how you can edit the header template, so for anything you need, you can contact the support team as you’ve done.

Feel free to ask for anything you need.
Kind Regards

Neuron Core plugin is causing the Elementor editor to be stuck spinning when editing a pages module details. I’ve temporarily disables the Neuron Core plugin to identify it was the cause because the Elementor editor works properly when that plugin is off ( however the theme layouts are messed up with the Neuron Core plugin deactivated ).

Hi,

Please make sure that you’re running the latest version of the Arkhitekton theme and Neuron Core plugin.

Arkhitekton Theme Version 1.3.6
Neuron Core Plugin 1.3.1

You can update the theme directly on your dashboard, via the plugin below:

- https://envato.com/market-plugin/

So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It’s already included in the theme.

Feel free to ask for anything you need.
Kind Regards

The download here in Themeforest is still the 1.3.5, and with the Envato plugin it does not have a notice saying there is a theme update available. Where can I get 1.3.6? I am confirmed to be running 1.3.5 currently.

Hi,

Can you please reach us through our support system or via email at info@neuronthemes.com? We can help you from there, as we use the comments section more for pre-sale questions.

- https://neuronthemes.ticksy.com/

Feel free to ask for anything you need.
Kind Regards

Hi Team,

As per this website; there is an update released on 14th February 2025.

Even after a week the update hasn’t turned up on my dashboard.

I’ve the latest Envato Market plugin and usually the update shows on my dashboard. In this scenario how do I get the latest update? I believe none of the users received the update.

I even tried contacting theme forest as it could be a technical issue from their end; I did not get a response either.

Looking forward to your earliest response.

Thanks and Best Regards,

Hi @shariqnasser,

The support team has just responded to your email providing you with details of the latest theme update, can you please kindly check the email and get back to the support team?

Feel free to ask for anything you need.
Kind Regards

Thank you.

You’re welcome :)

Hi, when I go to edit pages with Elementor, the lateral sidebar is not loaded and the loading wheel remains in loading, I’m not able to access the editing commands, what can I do?

 Theme and plugins are updated to the latest versions

Hi,

Can you please reach us through our support system? We can help you from there, as we use the comments section more for pre-sale questions.

- https://neuronthemes.ticksy.com/

Feel free to ask for anything you need.
Kind Regards

Theme (and theme plugins) need to be updated to support Elementor v3.26+​​ Thank You.

Hi @robineaster,

The team is already working on releasing an update of the Arkhitekton theme, we’ll let you know as soon as the update is released.

Feel free to ask for anything you need.
Kind Regards

Thank You. NOTE: You missed a scheme in search form in core plugin. ;)

Hi,

Can you please reach us via the contact form in our profile, or via email at info@neuronthemes.com so that we can help you?

Feel free to ask for anything you need.
Kind Regards

Hi! Both my websites which use your theme have crashed. Im getting a white page. Futhermore when saving the custom function.php of the child theme i get the following error, does this have something too do with the crashing of the website?

Your PHP code changes were not applied due to an error on line 6127 of file wp-includes/media.php. Please fix and try saving again.

Uncaught TypeError: Unsupported operand types: string * string in wp-includes/media.php:6127 Stack trace: #0 wp-includes/media.php(1094): wp_get_loading_optimization_attributes() #1 wp-content/plugins/neuron-core-arkhitekton/includes/widgets/site/site-logo.php(235): wp_get_attachment_image() #2 wp-content/plugins/elementor/includes/base/controls-stack.php(2325): NeuronElementor\Widgets\NeuronSiteLogo->render() #3 wp-content/plugins/elementor/includes/base/widget-base.php(635): Elementor\Controls_Stack->render_by_mode() #4 wp-content/plugins/elementor/includes/base/widget-base.php(776): Elementor\Widget_Base->render_content() #5 wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Widget_Base->print_content() #6 wp-content/plugins/elementor/includes/base/element-base.php(1443): Elementor\Element_Base->print_element() #7 wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #8 wp-content/plugins/elementor/includes/base/element-base.php(1443): Elementor\Element_Base->print_element() #9 wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #10 wp-content/plugins/elementor/core/base/document.php(1874): Elementor\Element_Base->print_element() #11 wp-content/plugins/elementor/core/base/document.php(1799): Elementor\Core\Base\Document->do_print_elements() #12 wp-content/plugins/elementor/core/base/document.php(1200): Elementor\Core\Base\Document->print_elements() #13 wp-content/plugins/elementor/includes/frontend.php(1190): Elementor\Core\Base\Document->print_elements_with_wrapper() #14 wp-content/plugins/elementor/includes/frontend.php(1258): Elementor\Frontend->get_builder_content() #15 wp-content/themes/arkhitekton/functions.php(403): Elementor\Frontend->get_builder_content_for_display() #16 wp-content/themes/arkhitekton/header.php(151): arkhitekton_get_custom_template() #17 wp-includes/template.php(810): require_once(’/home/...’) #18 wp-includes/template.php(745): load_template() #19 wp-includes/general-template.php(48): locate_template() #20 wp-content/themes/arkhitekton/page.php(5): get_header() #21 wp-includes/template-loader.php(106): include(’’) #22 wp-blog-header.php(19): require_once(’’) #23 index.php(17): require(’/home/...’) #24 {main} thrown

Seems to be an issue related to php 8. I downgrated to 7 and now the website is loading, anything you need to fix?

Hi,

Please make sure that you’re running the latest version of the Arkhitekton theme and Neuron Core plugin.

Arkhitekton Theme Version 1.3.3
Neuron Core Plugin 1.3.0

You can update the theme directly on your dashboard, via the plugin below:

- https://envato.com/market-plugin/

So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It’s already included in the theme.

For more, please reach us at: info@neuronthemes.com, as we use the comments section more for pre-sale questions.

Feel free to ask for anything you need.
Kind Regards

Error with scene theme and elementor

Warning: Attempt to read property “max_num_pages” on string in /home/edstudio1/htdocs/edstudio1.com/wp-content/themes/arkhitekton/includes/functions/neuron-functions.php on line 82

Fatal error: Uncaught TypeError: implode(): Argument #1 ($pieces) must be of type array, string given in /home/edstudio1/htdocs/edstudio1.com/wp-content/themes/arkhitekton/includes/functions/neuron-functions.php:88 Stack trace: #0 /home/edstudio1/htdocs/edstudio1.com/wp-content/themes/arkhitekton/includes/functions/neuron-functions.php(88): implode() #1 /home/edstudio1/htdocs/edstudio1.com/wp-content/themes/arkhitekton/taxonomy-portfolio_category.php(53): neuron_pagination() #2 /home/edstudio1/htdocs/edstudio1.com/wp-includes/template-loader.php(106): include(’...’) #3 /home/edstudio1/htdocs/edstudio1.com/wp-blog-header.php(19): require_once(’...’) #4 /home/edstudio1/htdocs/edstudio1.com/index.php(17): require(’...’) #5 {main} thrown in /home/edstudio1/htdocs/edstudio1.com/wp-content/themes/arkhitekton/includes/functions/neuron-functions.php on line 88

Hi,

Please make sure that you’re running the latest version of the Arkhitekton theme and Neuron Core plugin.

Arkhitekton Theme Version 1.3.3
Neuron Core Plugin 1.3.0

You can update the theme directly on your dashboard, via the plugin below:

- https://envato.com/market-plugin/

So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It’s already included in the theme.

For more, please reach us at: info@neuronthemes.com, as we use the comments section more for pre-sale questions.

Feel free to ask for anything you need.
Kind Regards

Hi,

It looks like the theme and neuron core is due for another update.

The site is getting messed with the new Elementor Core 3.25 and 3.25.1; especially in mobile view.

Rolling back the version solves the issue.

Please check my email. The site broke after update.

Hi @shariqnasser,

I am very sorry for the late reply, we were not working on the weekend.

The support team has already sent you an email explaining that the issue is not coming from our side, can you please check it?

Feel free to ask for anything you need.
Kind Regards

Hi there. I would like to change the header (next to favicon) Because it appears “Arkhitekon…” instead the name of the name of my website. Thanks!

Hi,

Sorry for the late reply, it’s the weekend and we’re working only part-time.

You can change the Site Title by going to Dashboard > Appearance > Customize > Site Identity > Site Title.

- https://prnt.sc/YjajZca7jlWz

Feel free to ask for anything you need.
Kind Regards

I recently updated my website, and after the latest Elementor update, I noticed that the theme I purchased has stopped functioning correctly. Specifically, it seems that the Neuron Code plugin is incompatible with the new version of Elementor, causing issues with the design and functionality of the site.

I have checked the available options on the ThemeForest repository and see that only version 1.2.8 of the theme is available, which does not appear to be fully adapted to this new update.

I would greatly appreciate it if you could provide a solution or an update to ensure full compatibility of the theme with Elementor, as I am currently facing serious difficulties in maintaining the optimal performance of my website.

Hi @Kath_visiona,

Can you please reach us at our support system or via the contact form in our profile so we can help you solve the issues you’re facing?

- https://neuronthemes.ticksy.com/

Feel free to ask for anything you need.
Kind Regards

Hi, I purchased this beautiful theme 4 years ago, but now I’m still using it today to edit a new website.

I downloaded the updated theme version, but I can’t update the Neuron Core plugin to version 1.3, (I currently have version 1.2.8 which keeps giving me errors)​.

How can I solve it? I renew support for the theme.

Hi @broghe78,

Can you please reach us at our support system so we can help you solve the issues you’re facing?

- https://neuronthemes.ticksy.com/

Feel free to ask for anything you need.
Kind Regards

Does it support the Arabic language?

Hi,

That’s not that we support it, but some websites were created with RTL and there were not any issues, but you can try to create it and if you face any issues, our support agents will help you to solve them.

Feel free to ask for anything you need.
Kind Regards

Does it support elementor 2.23.4?

Hi,

Yes, the Arkhitekton theme is fully compatible with the Elementor 2.23.4 version, you need to be sure you’re also using the latest version of the Arkhitekton theme and Neuron Core plugin.

ArkhitektonTheme Version 1.3.3
Neuron Core Plugin 1.3.0

You can update the theme directly on your dashboard, via the plugin below:

- https://envato.com/market-plugin/

So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It’s already included in the theme.

Feel free to ask for anything you need.
Kind Regards

Hi, neuron_support! Nice theme, but as the others I have the same issues with the theme. It’s impossible to run the theme, because of some long-long-long error after I try to install the demo content and the header templates. I’m getting a conflict between elementor and Neuron core. You wrote above that we have to use the latest version of the theme and the neuron core plugin whitch must be inside package, but you’ve putted there version 1.2.8 of the core plugin. There is no way to have the new version 1.3.0. How can we solve this problem if the issue is in the core? Where can we download from? Will you upload an update with the right version of the core inside?

Hi,

The support team has already responded to your ticket in our support system telling you how to update the theme and plugin to the latest version, can you please take a look at it?

Feel free to ask for anything you need.
Kind Regards

Thank you! I’ll take a look. I wrote the ticket after my comment here.

You’re welcome anytime, feel free to ask for anything you need.

Kind Regards

I’m unable to install the newest Neuron Core. It keeps defaulting to 1.2.8 even on a fresh wordpress install. Is there anything I can do to fix this?

Hi,

Please make sure you’re using the latest version of the Arkhitekton theme, and when you update the theme, please delete the current version of the Neuron Core plugin that you have and install the new one by going to Dashboard > Appearance > Install Plugins. It’s already included in the theme.

You can update the theme directly on your dashboard, via the plugin below:

- https://envato.com/market-plugin/

Feel free to ask for anything you need.
Kind Regards

Thanks for the reply, for some reason even if I remove the theme completely and the Neuron Core to reinstall it still defaults to 1.2.8. I’m installing the newest one I believe, 1.3.3 version of the theme.

Hi,

Can you please reach us at info@neuronthemes.com, we’ll help you from there.

Feel free to ask for anything you need.
Kind Regards

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