3089 comments found.
Hi, I cannot log in to support page. I trying to reset password and getting something that the mail() function is disabled.
Hi,
Thanks for getting in touch. Sorry there was some maintenance being done on the server.
Please try it again now.
Cheers.
Hi Team, is the next update coming soon?
Hey,
Yes, next update is coming in this week.
Thanks.
Thanks for the providing new updates. All the best.
Any insight on the next update? Looking to buy and willing to wait if it is soon. Thanks.
Hey,
Yes, next update is coming in this week.
Thanks.
Maybe soon?
how to make top header menu fixed in pc and moible modes? we bought it and cannod handle it easyly. pls help
Hey,
Thanks for getting in touch. Our support team can assist you with this. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
how do i put the ad image at the top of the post like here https://smartmag.theme-sphere.com/smart-times/uks-queen-elizabeth-pulls-out-of-commonwealth-service/,plus also insert the login by subscibe button
Hey,
Thanks for getting in touch. You can explore the ad options from Customize > Ads & Custom Codes section. Our support can guide you with step by step for this. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Thanks.
I’m going to request a refund. I don’t feel like I got the option I’d paid for. Please let me know if the influencer demo is an option. I don’t have time to create the entire site from scratch. I need the layout to be available and then I can fix it to my liking
Hey,
Thanks for getting in touch. Can you link to the influencer demo you’re talking about? All the demos shown in our live preview are included with the purchase.
Thanks.
How do I disable H2 tags for the latest article titles in the mega menu? Or how do I change it to h4?
Hey,
Thanks for getting in touch. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Thanks.
Do you have an option to for events (calendar) 1. each event to have their own event page 2. a widget that shows those events?
Hi,
Thanks for getting in touch. We do not have events features built-in the theme. There are countless event plugins you can choose from.
Thanks.
Hi, I bought this theme around 9 years. Suddenly I see the slider is not working. PS: I didn’t update my theme since years. And by this time I did some changes. How can I protect my changes during the theme update?
Hey,
Thanks for getting in touch. For a version that old, upgrading will be a process. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Thanks.
Hello. Excellent theme. One question please. Is there a way to show the scrolling mobile nav, only in the posts or category etc and not in the home page? I want this feauture to exclude fron the home page. Thank you.
I have found it. Thank you.
Hey Team, dose the theme support 1. Paywall 2. Plans and Subscriptions to features and content 3. Popups 4. Guest content – auto submitted for review
someone?
Hey,
Thanks for getting in touch. We don’t have these features built-in into the theme but you may use any free plugin like Paid Membership Pro for Paywall and membership. And any of the popup plugins depending on your needs.
Cheers.
Hi Smartmag team,
I recently started using this theme and not touching to it for a while. I created a menu from a category item when i click in to the menu, it shows up the
“Home»Category: “categoryname” from the webpage as the default. I don`t expect this pop up.
I would like to remove the category name from the title when clicking on a menu item that is linked to a category.
Could you please guide me on how to remove the category from the title?
Looking forward to your assistance. Thanks very much
Hey,
Thanks for getting in touch. Our support team can assist you with this. Please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hi there, I wanted to buy this beautiful theme but i have some questions.
1. I’m already running a blog with pretty good daily visits. I wanted to change the theme, so how do I change the themes without importing the demo content and activating the theme along with design. I need exactly the same design as in the theme.
2. My current theme runs different plugins for quiz (wp_snax).. Is this compatible with your theme?
My most important doubt was related to content… Is there any way to get this design without importing demo content…?
No reply?
Hi,
Thanks for getting in touch. Sorry your comment was missed.
1. You can import the settings only for the desired demo, and then import its homepage from Smart Studio. So yes, you can get the design without importing all the content.
2. Sorry we haven’t tested this plugin.
Cheers.
I haven’t received any updates since September, do you think we can receive a post layout builder in the near future, like in the archives?
Hi,
It’s planned for a future release, likely in the mid-year update (not in the upcoming update). Should you need this feature right now, it’s compatible with Elementor Pro for the said functionality.
Thanks.
Thank you for your reply. I look forward to it. Have a nice day!
Hi there. I’ve sent a message to the support site, I need help changing the case of the Author name, both on the home page and on individual posts. Thanks
Hey,
Thanks for getting in touch. Please ensure you have posted at our support site. If you have already posted your topic, it will get attended within 24-48 hours. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
They already answered, thank you
I need Support, but I have Changed my email on Envato! How can I proceed? If I as for a new pass from your service it doesnt recognize my new email. I don’t have access to the old one.
Hey,
Thanks for getting in touch. You can send us an email via this contact form and we’ll change your support address.
Cheers.
Hi, I am using the SmartMag theme with default Coinbase setup. Quesiton: How do I get rid of the highest top menu that says Demos Business Markets Buy Now?
Hey,
Thanks for getting in touch. The top menu can be modified from your admin dashboard Appearance > Menus. It can be changed form Customizer Header section under the Secondary Menu element. Please note support is offered via our support site. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hi ThemeSphere. I sent a message at the Support Site. Please reply there as soon as you can. Thank you
hi, is there a login for members to see restricted content or paywall for subscribers to get access to restricted content, idont see login or register on any of the demos?
hello can you answer so i buy the theme
Hey,
Thanks for getting in touch. There’s a login form shown on the demo “GoodNews” however there’s no built-in feature for restricted content. You can look into using any free plugin like Restrict, Paid Membership Pro or simple membership.
Thanks.
thanks
does that mean i have to use goodnews demo, because i dont like that demo, so how do incorporate into other demos?
It can enabled on any demo once the login element is added to the header. You can get in touch with our support after buying if you need the details. Please note we’re only talking about the login element and not about 3rd party plugins mentioned previously, as we don’t provide support for those.
Thanks.
My website has randomly started crashing and slowing right up and this evening I received a message saying SmartCore was causing this:
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, SmartMag Core.
Error Details
An error of type E_ERROR was caused in line 146 of the file /public_html/wp-content/plugins/smartmag-core/lib/admin/meta-boxes.php. Error message: Uncaught Error: Call to a member function set_prefix() on bool in /public_html/wp-content/plugins/smartmag-core/lib/admin/meta-boxes.php:146 Stack trace: #0 /public_html/wp-admin/includes/template.php(1456): Bunyad_Admin_MetaBoxes->render(Object(WP_Post), Array) #1 //public_html/wp-admin/edit-form-advanced.php(722): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #2 //public_html/wp-admin/post-new.php(75): require(’/...’) #3 {main} thrown
Please can you help?
Hey,
Thanks for getting in touch. This can be caused by many reasons such as outdated theme or plugins, child theme codes, or a recent update and another plugin conflict. For support, please create a topic at our Support Site – if you have activated the theme license, you should already have received your support password via email (you can use Login > Forgot password? link to get a new one).
Cheers.
Hello, Do i need to buy a licence for each website ?
Hey,
Thanks for getting in touch. All themes on Envato Market require one license per website, correct. However, if these are sub-sites or part of the same site, then additional license isn’t necessary.
Cheers.
