Discussion on SmartMag - Responsive & Retina WordPress Magazine

ThemeSphere

ThemeSphere supports this item

Supported

2194 comments found.

I’m planning to buy this theme but I saw that the header section banner is not visible in mobile view. So, is it possible to make it visible and what will can be the banner’s maximum height.

Hey,

We can help with this if you need it. If default responsive header is used, it’s visible by default – but we enabled the special mobile header on some of the demos that doesn’t have the ad. Simply create a topic at our support site after buying and our support team will guide you on this.

Cheers.

I purchased the theme. But it’s not looking as in demo. And when I try to add new page or post, it is looking like this: http://prntscr.com/mafwep

Can you please help for me.

Hey

Please register and create a topic at our Support Forums and our team will help you get going. You can also import sample content as explained here. Since you’re on WordPress 5.0, if you wish to use the Pagebuilder to build the homepage, please install the “Disabled Gutenberg” plugin or “Classic Editor” plugin, based on your needs.

Cheers.

The page builder is not working, when I create a page using the page builder I can save the page, when I go to the page it’s just blank, when I reload the page editor in wp admin the page builder is just empty. It automatically erases all content, tried disabling all plugins but that doesn’t help.

Nevermind got it, stupid Gutenberg

I have this theme for this two websites https://www.descargarappsgo.com and https://www.aprenderinglesgo.com and I’m very happy with the SEO performance. Great job developers!

When will the theme be compatible with WordPress 5.0.x ? WP 5 was released a while ago now…

Hey,

It’s compatible with WordPress 5.x with one extra step. Please refer to this topic (requires support forum login) to learn more about it. For further support, please create a topic at our Support Forums.

Cheers.

Have you recently changed the ‘Mega Menu For Links’? My mega menus used to be in four columns; now after updating the theme the website is breaking apart. I.e. the mega menu is only showing 1 column..?

Ah the update or theme switch changed the main menu settings to a different menu.

Hello, not sure if you have seen this or not before. The images are not visible when first visiting the page.

Sample: https://www.useloom.com/share/3aaace87fb9d42c8ad42c7be953b1dd5

To troubleshoot I disabled all of the plugins except for the required plugins. The issue was still there.

Hey,

This is usually from a javascript error on the page. Disabling plugins isn’t enough as there might be a custom code added somewhere. If you have added any custom HTML or Javascript code in widgets, header, or footer, try to remove it temporarily. For further support, please create a topic at our Support Forums and our support team will help you troubleshoot.

Cheers.

Hi!

my client has a problem with the update of the text on this page: https://www.laturbine.fr/la-turbine/presentation/. As you can see, the last sentence is cut … Yet it is written in full in the builder page. Could you tell me what’s going on? Thanks a lot for your help!

Gaëlle

Hey,

If you’re using custom HTML, try to use <p></p> tags. Further, please register and create a topic at our Support Forums and our tech team will check it out.

Cheers.

Hi, the default page builder isn’t working on my end. Unable to save a page after working on it. I’ve tried disabling other plugins on my website to no avail. I understand that you unfortunately do not support other page builders for the homepage design, kindly advice how I can trouble shoot this. Thank you

Hey,

It’s most likely to be a plugin conflict but we can check it out. Please register and create a topic at our Support Forums and our tech team will check it out for you.

Cheers.

Okay, I will.

Hello team can you add back to top on the theme ?

Hey,

We don’t have a back to top feature built-in into the theme as most of our buyers prefer to use their favorite plugin. All of the back to top plugins work without issues.

Cheers.

HerozHSS

HerozHSS Purchased

How can I hide the date of publication? I enclose the imegn of the example: https://bit.ly/2ULki0X

Hey,

As always, sure we can help with this. Please create a topic at our Support Forums and our tech team will assist with the code.

Cheers.

Do you plan a new version, for wordpress 5.0?

Hey,

The theme is already fully compatible with WordPress 5.0 but the special features like page builder aren’t available under Gutenberg editor. They work without issues using the “Classic Editor” plugin. A general update is planned in May to introduce some Gutenberg support as well.

Cheers.

peguere

peguere Purchased

Hello, when I click on Main Menu, the page froze, I’m trying to add more categories and sub-categories, how can I fix this issue?

Hey,

This will most likely be caused by a third party plugin or code interference. Please create a topic at our Support Forums and our tech team will inspect your site and guide as necessary.

Cheers.

is there a picture slider feature

huypv

huypv Purchased

How can I import sample images same your demo?

huypv

huypv Purchased

Don’t care this question. It is my mistake. Now it works!

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