Is the theme and demo fully compatible with WPBakery Visual Composer (not the Page Builder, which is another editor only for frontend)?
While the WPBakery page builder would work, our Home Blocks won’t be available in it – they’re only available within our own page builder.
I don’t know how to use this theme’s page builder. So I applied for a refund. Why aren’t you answering?
All request that fall within the terms mentioned policy here are processed. If it isn’t processed, it might not be covered within the terms.
Say whether you will give a refund or not. I told you about my problem.
To clarify, as mentioned in the previous replyy, if it’s not within the policy parameters, it won’t be granted. We don’t have access to those from here so please communicate via the refund ticket comment section.
I requested a refund a few days ago. You did not answer.
We’re only able to answer pre-sale queries about theme here. For refunds, if it hasn’t been processed, it’s not within policies. If you need further info on that, please add a comment to the refund topic requesting or adding any info.
And as always, if you need any assistance beyond docs, with setting up or using the theme, please register and create a topic at our Support Site.
Hello, wanted to ask if ads sizes/widgets, can be resize?
Ads can be any size but widgets are fixed width. If you want a custom width for a widget, you can change that with some Custom CSS – which you can get from support.
facing problem in importing demo content – Kindly help us ASAP
Please make sure to read this section of the docs including the Tip mentioned there related to host configurations. We offer support via our support site. For further support, please create a topic at our Support Site and our tech team will assist you.
Hi, Is it possible to have two section columns on the body of the main page? // Like this template https://demo.tagdiv.com/newspaper_magazine/
Sorry that’s not available when using the default page builder.
Is the new update already released on 2nd April ?.
Hello, on our site we used an other slider plugin because I dodnt know which you use. How can i get the demo slides for your plugin instead of import all new demo content? Is there something to upload maybe as demo slides? Which have the exact size
You can activate the slider by following this and if you’re not using the latest posts option, you can use this guide to add posts to the slider.
Please note that we provide support via our support site. For further support, please create a topic at our Support Forums.
hello we bought the theme but we can’t see the new demo thezine (light) demo
5 other demos available
we want to install thezine (light) demo
can you please help
TheZine (light header) demo is same as dark demo – only difference is the header. You have to import the TheZine sample content and change the header to Light from Theme Settings. For further support, please create a topic at our Support Forums and our support team will guide you in detail.
there seems to be a little difference but in the layout … let’s see, thank you for the quick reply
Pre-purchase question: Is there a demo site where I can log in to see the WP dashboard? Or do you have screenshots? I would like to see the back end thoroughly before purchase. Thank you!
Sorry we don’t provide backend demos due to security issues. You can send us an email via this contact form mentioning which area in particular you would like the screenshot of and we’ll email it to you.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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