Hi,

Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/

If your support period has expired, please make sure to renew it on ThemeForest before reaching out.

Thank you!

Best regards

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hello,

Yes, you can upload page title background images for each category.

Kind Regards

Hello,

Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.

Could you please send us some example or screenshot so we can better understand what kind of customer gallery you mean?

Kind Regards

I am wondering if it is possible to use the Elementor page editor and add some elements such as the “XTemos Element Gallery Grid” to a single product page directly? I want to display an additional customer photo gallery at the bottom of the product page for some products. Would this only be achieved by using the ‘product extra content’ block with the single product page builder and then add the shortcode for the particular gallery element with ID to display the correct gallery on each product? So again I want to display an additional image gallery like this https://woodmart.xtemos.com/images-gallery/ on the single product page and be able to show the specific image gallery for each product.

Yes, you can use our custom layouts builder and add any elements to the single product page including our images gallery. https://xtemos.com/docs-topic/single-product-page-builder/

Hello,

Thank you for the question. It is already available in our 8.1 version. Check the documentation https://xtemos.com/docs-topic/templates-library/

Kind Regards

Can you please tell me what you changed in this patch so i can revert it?

Narrowed it down to the “On sale” filter in product archive. If I select any other flag with it (like “in stock”) it works, but only “on sale” doesn’t show shit.

Hello,

Try to apply a new patch #645850 which should fix this issue. Let me know if it works.

Kind Regards

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards,

Hi,

Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.

1. Yes, you can use it for clothes.

2. Sure, you can use variable products for this.

3. It is fully compatible with Elementor.

4. You can open our demo on mobile to see how it works

5. Our theme is made for WordPress, not Shopify.

Kind Regards

Hi,

Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/

Thank you!

Best regards

Add the following code snippet to the functions.php file in the child theme to extend this

add_action('woodmart_promo_version_cookie_expires', function () {
    return 60;
});

Thank you!

You are always welcome.

I understand you dont care. Its a live web shop, so i can not have a theme not working on the site awaiting someone to maybe look at it sometime..

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Normal themes just work..

Hello,

We have answered your question on our support forum. Please continue the conversation there.

Kind Regards

Hello,

Thank you for the question. There is no HTML only version of the theme.

Kind Regards

Hello,

Yes, there are no such options in our theme. If you need advanced control on the cookies used on your website (that come with installed plugins and not with the theme only), you need to use an extra plugin. Our theme is compatible with all popular plugins for this purpose.

Kind Regards

We disabled plugins and don’t see the banner now. Please test from your end.

can you please tell me which plugin raise the issue or banner?

You need to activate all plugins one by one to identify which plugin causes this issue.

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly: - WoodMart core - WooCommerce - Elementor/WPBakery Page Builder

Thank you in advance.

Hello,

You can translate it using Loco Translate plugin as well as other texts in the theme https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

Kind Regards

Hello!

Its not possible to edit in the translate files? I mean without any plugins.

You can uninstall the Loco translate plugin after creating the translation.

Hello,

Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.

For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.

Here’s how you can do that:

1.    Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2.    Click the “Create New Topic” button.
3.    Provide a clear title and a detailed description of your question or issue.
4.    Finally, hit “Submit” to post your topic.

Once your post is up, we’ll be able to take a closer look and provide you with the support you need.

Thank you for your understanding, and we look forward to assisting you on the support forum!

Best regards

Hello Thanks but I already solved this with a hook in functions.php

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Hi,

Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.

It will not affect your current website content but will create dummy products, pages, posts etc.

Kind Regards

Thanks for the reply, so after the import demo we just need to remove the duplicate products, pages, posts. Other important WooCommerce settings and product details will remain the same.

Yes, it is correct.