12632 comments found.
Hi, after latest update, warning notice background color for contact form 7 appears even before submitting form. It should be visible, if there is any error while submitting the form.
You can visit https://www.3sista.com/whatsapp-newsletter/ and press of <<subscribe>> button. You will see red notice color with no texts inside it, even before submitting the form.
Hello,
You can fix it by applying patch # 646651. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Yes, it’s working perfectly after applying the patch. Thank you so much for the quick resolution. It is really appreciable. Thank You.
You are always welcome. Feel free to contact us if you have any further questions.
Dear Support Team,
I am using the “CURCY – WooCommerce Multi Currency” plugin, and I am experiencing an issue with the pricing in the “Frequently Bought Together” section. I have applied a discount, reducing the price to $55.95, but after the page loads, the price reverts to the original $69.95.
Here is a video demonstrating the issue: https://www.loom.com/share/6cd950fc2add47729492abce3422d56e?sid=e3518ffb-68eb-49a3-84cb-89025b4092e6I have tested by disabling the “CURCY – WooCommerce Multi Currency” plugin, and the pricing in the “Frequently Bought Together” section works correctly without it.
Could you please assist in resolving this issue?
Best regards,
Hello,
Please send us your admin access so we can investigate this issue on your website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
And dont have this form this on the checkout ( GDPR ): I have read and agree to the website Terms and conditions
when will you add the registration section to the login/register page? Is this marketplace2 look still incomplete beta?
Also missing the I accept the website terms and conditions from checkout
Hello,
The registration should be enabled in the WooCommerce settings. We have turned it on on our demo so you can test how it works now.
Kind Regards
What about that? Marketplace2
From cart / checkout need this beacuse missing: “I accept the website terms and conditions from checkout” Its need for standards.
Another: Marketplace2 design too:
Registration need only email adress. How can i add first name last name password etc like another design?
All these options can be configured in WooCommerce Settings. They are not related to WoodMart itself and not to any particular prebuilt website.
How can I remove “0” on the cart icon when there’s no item in shopping cart? I would like to show the item numbers only when user adds items to the cart. Thanks.
Hello,
Thank you for contacting us. Unfortunately, there is no such ability in our theme at the moment.
Kind Regards
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Where are the options available for Shipping and More Products on a single? Where are those coming from? Please give me the documentation link for this:
https://drive.google.com/file/d/11upNPZFggPQd0c9NgKhxAu-se0gynUy6/view?usp=sharingHello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi, we are facing Autoloaded issues, how to clear https://prnt.sc/tLfxSfNltf_Z
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi I have another question, is it possible to control the page title background image for each product archive page individually? For instance, for a product archive page for the category ‘Guitars’ could I upload a background image showing guitars on the title section? And if I have a product category for Pianos could I upload a background image showing pianos? I can’t tell if you can only set a global option of only one background image for the all product titles or if I can control the background image of each individual archive page?
Hello,
Yes, you can upload page title background images for each category.
Kind Regards
I have a question before I buy, is it possible to add a customer photo gallery (gallery grid) on the single product page using one of the page builders (somewhere below the product information on the page)? Most of my products (not all) have a different customer photo gallery and some have none. Would I be able to add the specific grid galleries on the product pages using a page builder of the specific products I need without using different templates for each one?
Hello,
Thank you for your interest in the WoodMart theme. We’re here to assist you with any questions you have about using it for your projects.
Could you please send us some example or screenshot so we can better understand what kind of customer gallery you mean?
Kind Regards
I am wondering if it is possible to use the Elementor page editor and add some elements such as the “XTemos Element Gallery Grid” to a single product page directly? I want to display an additional customer photo gallery at the bottom of the product page for some products. Would this only be achieved by using the ‘product extra content’ block with the single product page builder and then add the shortcode for the particular gallery element with ID to display the correct gallery on each product? So again I want to display an additional image gallery like this https://woodmart.xtemos.com/images-gallery/ on the single product page and be able to show the specific image gallery for each product.
Yes, you can use our custom layouts builder and add any elements to the single product page including our images gallery. https://xtemos.com/docs-topic/single-product-page-builder/
Hello! Four months ago you informed a person here in the comments that in version 8.1 there will be prebuilt templates library for Gutenberg (400+ templates library, like for Elementor and WPbakery). Unfortunately, this did not happen. When will it be available?
Hello,
Thank you for the question. It is already available in our 8.1 version. Check the documentation https://xtemos.com/docs-topic/templates-library/
Kind Regards
After applying the latest patches last night now my on sale products don’t show up anymore. The latest patch applied was 645303.
Can you please tell me what you changed in this patch so i can revert it?
Narrowed it down to the “On sale” filter in product archive. If I select any other flag with it (like “in stock”) it works, but only “on sale” doesn’t show shit.
Hello,
Try to apply a new patch #645850 which should fix this issue. Let me know if it works.
Kind Regards
Hola necesito colocar el botón de inicio sesión social login en la parte que inidico marcado en el formulario flotante y no veo la opción en el tema https://www.imghippo.com/i/MOqi1575lDU.png. me podrían ayudar?
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi, I wonder
1. Can I use this for clothes?
2. If so can I set different colors and sizes for each product?
3. Is it 100% compatible with Elementor?
4. And 100% responsive so it looks nice in a mobile?
5. can I use this for Shopify Dropshipping?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
1. Yes, you can use it for clothes.
2. Sure, you can use variable products for this.
3. It is fully compatible with Elementor.
4. You can open our demo on mobile to see how it works 
5. Our theme is made for WordPress, not Shopify.
Kind Regards
Hello, I have a question. Currently, only logged-in users can see the store pages, categories, etc. How can I disable this feature?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Great theme, i already have 7 licenses!
When a visitor closes the Promo Pop-up, after how many days it will reappear again to the same visitor?
Thank you
Hello,
Thank you for the question. The promo popup will be hidden for 7 days.
Kind Regards
Is it possible to change it to 2 months, so it wont disturb users?
Thank you
Add the following code snippet to the functions.php file in the child theme to extend this
add_action('woodmart_promo_version_cookie_expires', function () {
return 60;
});
Thank you!
You are always welcome.
Hello. I wanted to install this theme again after using Astra for a while. It did not work at all. There was no installation wizard loading, it was not possible to import demo content, and the theme just fcked up my whole site making it super slow and no content. Is it not possible to start over after you used it before? There must be a lot of old databases from this theme that mess up everything. Is it not possible to get help to install, even tho i have purchased the theme? Or does the theme only work if you pay for support?
Hello,
Do you mean you want to remove all your content on your website and install our theme from scratch?
Kind Regards
No, start theme installation from scratch. Appearantly i need to remove all the old databases for this theme to work again? I need ofcourse to keep all my content, it is a web shop.
You can install it on your website and it will not remove all the content. But our prebuilt websites may conflict with your current content and not look exactly as on our demo.
Not sure if you dont understand or wont understand… Ofcourse i can install it like any other theme. And ofcourse a new theme wont look the same. But as said in original post, when i installed it, it would not start the “normal” wizard for your theme, so i was not able to import the demo content and also had to manually add the child theme. And after installing your theme my page went suuuuper slow, i mean as slow as it did not load at all! Barely some boxes loaded with limited content, and also backend/wp-admin was super slow. So my question is how can i use this theme i already paid for?
Could you please test how it works with the default theme? If it is faster with the default theme, please send us your admin access so we can check. Also keep all plugins temporarily turned off.
This is a live web shop, so ofcourse it all works with the default theme and Astra as we use it now. You ask if its faster with the default theme…. Why dont you read and understand my question? When i installed your theme again, it could barely load any content at all. After 10 minutes it had loaded maybe 1/10 of the content in 1 box. And there is no way to add the demo content to make your theme look like it should. I have no other contact info to you than this thread here, i do not put admin login here..
It’s difficult to understand the issue from your words. To help you, we need to see your website and reproduce the problem. You can always reach us via the contact form on ThemeForest or our website.
I understand you dont care. Its a live web shop, so i can not have a theme not working on the site awaiting someone to maybe look at it sometime..
In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Normal themes just work..
Dear Woodmart, After trying all the products I feel like I have given up. How do I proceed if this problem keeps recurring? Nothing works, even clearing the cache does not help. If we are busy with this task all day, when will I do other things? i give you one short video kindly watch it and reply me. thank you
https://xtemos.nyc3.digitaloceanspaces.com/wp-content/uploads/2025/03/woodmart-bugs.mp4Hello,
We have answered your question on our support forum. Please continue the conversation there.
Kind Regards
Hi, do you have an HTML only version? Thanks
Hello,
Thank you for the question. There is no HTML only version of the theme.
Kind Regards
Hi, to me, the Cookie Law feature is not compliant with EU regulations. Maybe it’s for some other regulations but not for Eu
- Cookie categories enable/disable feature is missing
- Acceptance log is missing (ip and date and what choices)
- Modify choices feature is missing.
Just to let you know.
Hello,
Yes, there are no such options in our theme. If you need advanced control on the cookies used on your website (that come with installed plugins and not with the theme only), you need to use an extra plugin. Our theme is compatible with all popular plugins for this purpose.
Kind Regards
Urgent Please help,
I am facing the issue, when I open my website then unexpected ad pop up running on bottom site, here is given inspect code
How do I remove it.
“ ”.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
This banner seems not to be related to our theme. Most likely it comes with some of the installed plugins or virus onur website.
How do I remove it?
when I active another theme then ad pop disappeared, It means it is in your Theme
Try to reinstall the theme completely. If it doesn’t help, send us your admin access. https://themeforest.net/user/xtemos
Where can I send credentials?
Use the contact form here https://themeforest.net/user/xtemos
I did please check your email.
Please disable all plugins that are not related to our theme and allow us to switch between themes to see if it is related to our theme.
you can do it.
We disabled plugins and don’t see the banner now. Please test from your end.
can you please tell me which plugin raise the issue or banner?
You need to activate all plugins one by one to identify which plugin causes this issue.