173 comments found.
Hi, Regarding the age verification screen, are you able to set it for specific pages only?
Thanks.
Hi,
Thanks for the purchase.
Sure, here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.
On the other hand, you have an option to override these settings on per page basis. If you take a look at the bottom of the page edit form, you will notice Override Global Setting part in Settings Section – here you can override global settings for that specific page.
If you wish to remove the age gate on specific pages, just add Override Global Setting Called “Overlay screen page slug” with the empty field as the value on each of them.
That should do the trick.
Also, should you need any additional assistance please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support will be glad to help you. This will enable us to track your tickets properly and respond in a timely manner.
Thanks in advance,
Kind regards,
BoldThemes team
Thanks for your help with this, just a follow up. For the carousel banners – how do you make the banner image responsive for mobile, currently it keeps the height and just shortens the image
Hi,
Can you please send us the url to the page with the carousel so we can take a closer look at the current setup?
Thanks in advance.
Kind regards,
BoldThemes team
Hello again! 
We’re facing an issue with the viewport tag in the theme.
What’s happening is that mobile users on android devices cannot zoom in on our site. After some investigation we found an error on the viewport tag set up.
Google gives us this info as the error:
“[user-scalable=”no”] is used in the <meta name=”viewport”> element or the [maximum-scale] attribute is less than 5”
so after checking our code, we found that the theme is set up with:
<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1, user-scalable=yes”>
this means that the maximum-scale attribute is 1 instead of 5, which is triggering this error.
Can you please provide us with code or guidance on how to fix it? I didn’t find anything in the theme documentation and I think this would be valuable to all users of the theme as mobile responsiveness and accessibility are key!
Thanks so much! Gravity Team
Hi,
In the theme’s header.php, there is a call to boldthemes_header_meta which outputs the meta tag you wish to change.
Now, there are few approaches to do this.
For example, you can override the header.php in the child theme and replace the call to this function with your custom code.
Although the simplest is to do the following:
copy the code below to your child theme’s functions.php and modify it accordingly. It will override the current output of boldthemes_header_meta:
if ( ! function_exists( 'boldthemes_header_meta' ) ) {
function boldthemes_header_meta() { ?>
<meta charset="<?php bloginfo( 'charset' ); ?>">
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5, user-scalable=yes">
<meta name="mobile-web-app-capable" content="yes">
<meta name="apple-mobile-web-app-capable" content="yes">
<?php }
}
Kind regards,
BoldThemes team
Hi BoldThemes team,
THANK YOU very much! 
We really appreciate the quick response and help – this is perfect!
Take care and best regards, Gravity Team
Hello BoldThemes team!
I have a quick question on the notifications that the theme sends me in the backend.
I keep getting this notification on the WP backend from the theme:
“This theme recommends the following plugin: AIKO: Instant Plugins AI Developer Lite. Begin installing plugin”
No matter how many times I click the X to dismiss the notice, it keeps coming back every time I load a new page in the backend, and it bothers me (and all the admin users on the backend). I have waited months now but nothing.
Is there a way to dismiss it permanently as we won’t need this AIKO plugin?
Thank you!
Hi,
You can add the following code to your child theme’s functions.php and it will remove all the notices related to required and recommended plugins:
function remove_bb_notices( ) {
remove_action( 'tgmpa_register', 'craft_beer_register_plugins' );
}
add_filter( 'after_setup_theme', 'remove_bb_notices', 11 );
Kind regards,
BoldThemes team
Thank you so much! 
Hello BoldThemes team!
I’m reaching out because I noticed a strange issue with the desktop menu bar on our site. I think this might be a standard issue across the theme, so I also want to make a new comment to benefit others as well 
The desktop menu bar at the top of the site features drop-down menus.
When they are to the left of the logo, they look fantastic – they are aligned with the main item above and they are left aligned.
However, when they are to the right of the logo (and this is the first time we feature a drop-down there, which is why I only noticed now) – they are no longer aligned with the main item above and they are right aligned.
I think the right aligned might be right, however the lack of alignment seems like a bug!
Images here: https://drive.google.com/drive/folders/1ShNeWYQTbKLfofIDJsomfOvf3_orbrda?usp=sharing
Thank you again!
The Gravity Team
Hi,
This is done by design so that the right hand side menu is more ergonomic.
But you can add
.btMenuHorizontal.btMenuCenter .menuPort .rightNav ul ul {
right: 30px;
}
And it will align the right part sub menus with the right edge of the first level menu.
The default right position is -5px
Kind regards,
BoldThemes team
Thank you so much!
Just one last thing – to make the dropdown truly symmetrical, can you please tell me how to move the colored line that shows up on the left-hand side of the menu that is being hovered over or activated?
It should be on the right hand side to to “mirror” the fact that the menu opens opposite on the right hand side of the menu bar 
Thank you in advance!
Hi,
You can use the following:
.btMenuHorizontal.btMenuCenter .menuPort>.rightNav>ul>li>ul li a:hover {
-webkit-box-shadow: inset -5px 0 0 0 #a58360;
box-shadow: inset -5px 0 0 0 #a58360;
}
Kind regards,
BoldThemes team
Thank you so much, works perfectly! 
Hello BoldThemes team!
I’m reaching out as I have noticed a strange issue with sliders on our site – they have worked perfectly until now, but the design is now messed up on most sliders (but not all) on our site.
The CTA buttons now sit alongside the text rather than under it – which looks very strange and squished as if they were in two different columns rather than the same on. This is despite the presence of a separator.
The dots underneath the images have a small red dot in the middle of them and look larger and bloated than usual
Do you know what’s causing this?
Thanks so much in advance!
Hi,
Can you please send us the url of the page with the slider so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Hi BoldThemes team!
Thanks for your reply!
The slider works on: https://gravitybp.com/ but fails on: https://gravitybp.com/hu/
It’s the first slider in the hero section.
Another example of the slider not working (“small red dot in the middle of the dots underneath the image slider and look larger and bloated than usual”) is the Drinks Menu header on: https://gravitybp.com/about/taproom/#:~:text=No%20items%20found-,DRINKS%20MENU,-It%20isn%27t%20just
Thanks for your help! Gravity
Hi,
The issue is caused by the intrusive css of another plugin – mage-eventpress.
You can add the following custom css code to Appearance > Customize > Additional CSS:
.bt_bb_content_slider_item_content.content {
display: block;
}
It should do the trick
Kind regards,
BoldThemes team
Hi!
Thank you for your guidance and help.
I have tried adding this CSS code, but nothing has changed.
Do you have another idea?
Thank you a million! Gravity team
Hi,
Hm, strange – we do not see the custom css in the source of the page Do you have a caching plugin and did you purge the cache after the changes?
Kind regards,
BoldThemes team
Hi again!
First of all, thank you! It was indeed by caching plugin – it wasn’t enough to clear the cache. I also needed to clear the used CSS. this has fixed it and the code now shows up!
The good news is that the button is now underneath the title, looking great.
The not so good is that the buttons showing the slides (which of the list you’re viewing and skipping forward) are still showing all weird – too big, with a dot in them, and messing up the bottom of the image.
Amy hope here?
Thank you a million! Gravity
Hi,
Please try adding the following for the same reasons:
.bt_bb_content_slider .slick-dots li {
width: 10px !important;
height: 10px !important;
}
.bt_bb_content_slider .slick-dots li button:before {
display:none !important;
}
Kind regards,
BoldThemes team
Hi!
Thank you very much – this does the trick, and the buttons know ook great again! Much appreciated?
One last question, promised!
There’s still a black bar (which looks like the background extending beyond the image) at the bottom. I was convinced it was linked to the slick-dots, however, it is still there after the code
Can you kindly provide me with code for fixing it?
Again, thank you a million!! Gravity
Hi,
Please try adding:
.bt_bb_content_slider .slick-slider {
margin-bottom: 0px !important;
}
Kind regards,
BoldThemes team
Hi again!
This is absolutely perfect, thank you so much for all your help! We really appreciate it!
Kind regards, Gravity
Hi,
We are glad we were able to help.
See you next time we visit Budapest 
Kind regards,
BoldThemes team
Hello!
That would be amazing – please let us know when you’re in town 
Take care and thanks! Gravity
Hello again!
I’m so very sorry to bother you, but we’ve seen another issue pop up with the sliders, and I thought I’d drop this by you if you could help.
The lightbox function is now acting weirdly. the slider doesn’t expand properly across devices. it doesn’t always do it, but often they open up in a lightbox, and all we see is a black image.
In the preview of the backend, i see it perfectly.
example – click on the menu sliders here, one will surely show it:
https://gravitybp.com/about/constellation-brasserie/ or https://gravitybp.com/hu/rolunk/constellation-brasserie/Thank you again for your help and time! Gravity
Hi,
Please try adding:
.mfp-content {
position: relative;
display: inline-block;
vertical-align: middle;
margin: 0 auto;
text-align: left;
z-index: 1045;
}
For some reason, your css optimizer did not combine and optimize the css properly – you are missing this part from /wp-content/plugins/bold-page-builder/css/front_end/magnific-popup.css
The above css will resolve this.
Kind regards,
BoldThemes team
Thank you so much – this is perfect!
I do not remember how to add the disclaimer popup, displaying that this page is only for people of age 18+
Can you explain me how to activate it again?
Hi,
In wp-admin, on Appearance > Customize > General Settings, there are two properties:
Overlay screen page slug (Age verification tool) Page with this slug will be used as overlay for all other pages. To enable overlay closing, add button and check "Close Overlay";
and
Overlay expiry time (days)
By default, demo comes with Overlay page which is already set up. You can use its slug overlay as the value of the above mentioned Overlay screen page slug field
Kind regards,
BoldThemes team
Hola, al entrar me aparece un mensaje: “Tu tema (Craft Beer) contiene copias obsoletas de algunos archivos de plantilla de WooCommerce. Puede que tengas que actualizar estos archivos para asegurar que son compatibles con la versión actual de WooCommerce.” tengo la versión 1.5.3 del tema, hay alguna nueva versión? podría producirme errores graves en la web? hasta el momento no he visto nada demasiado raro, gracias.
Hi,
This message is not serious, it is caused merely by meta values in template files and is not related to the functionality of the theme.
You can update your theme to v1.5.4 https://documentation.bold-themes.com/changelog/craft-beer-changelog.txt
The latest version of the theme is always available from the downloads section of your ThemeForest profile and you can use one of these methods: https://boldthemes.ticksy.com/article/7123/
Make sure to update Craft Beer plugin as well once you update the theme.
Kind regards,
BoldThemes team
Hello, is your theme compatible with Elementor webbuilder? Thanks,
Hi,
Thanks for contacting us.
No, the theme is not compatible with Elementor, it uses Bold Page Builder in the background.
Kind regards,
BoldThemes team
Hello BoldThemes team!
I’m reaching out as we have purchased this theme and it worked wonders until recently – however, recently with the latest updates in Bold Builder (4.9.9. and 5.0.0), the template no longer works, and the styling breaks.
Do you know if this a common issue across customers and are you working on a theme update (the last one was a year ago)?
Thanks so much!
Hello, this theme should work without any issues with latest BB version. Please send us your site URL so that we can take a closer look at this.
Hi there!
Thank you for replying so quickly!
I have rolled back the updates to the latest version that worked, waited a couple days, and then updated directly to 5.0.0. – it has worked and the styling issues have disappeared 
Great stuff!
Thanks again for your help – much appreciated!
How do I purchase this theme without paypal option? PayPal is blacklisted in my country and I can’t seem to figure out how to get this theme.
Hi,
Thanks for contacting us.
Unfortunately, the payment process is not under our control – it is managed and handled by Envato, the company that owns ThemeForest. Please contact them directly for all information and payment options available for your country: https://help.market.envato.com/hc/en-us
Thanks in advance.
Kind regards,
BodThemes team
Hi, We have purchased a theme and later we have installed the theme on our site. As soon as we activate the theme it gives us 503 service unavailable. It sometimes gives memory error and we would like to know the memory, php version and php modules and server requirements for the theme to run properly. Is there any way we can check server compatibility before activating the theme.
Thanks St
Hi,
From your description it seems that you are running an old version of Craft Beer theme.
Please update the theme to the latest version – 1.5.3 https://documentation.bold-themes.com/changelog/craft-beer-changelog.txt
Please make sure to update the Craft Beer plugin and Bold builder plugin as well once you update the theme.
You can update the theme as described in the following article: https://boldthemes.ticksy.com/article/7123/
Regards, BoldThemes team
There is a critical error on my site (https://stacyb9.sg-host.com/) and it only goes away when I disable the Craft Beer theme. All plugins are up to date. My host (SiteGround) is saying it’s the theme. There is no update available for the theme. Really need some help please! Thanks!
(it’s still in staging, that’s why it’s an odd URL, just FYI)
Hi,
It seems that your current theme version is not compatible with the WordPress version you are running.
Please update the theme to the latest version – 1.5.3 https://documentation.bold-themes.com/changelog/craft-beer-changelog.txt
Please make sure to update the Craft Beer plugin and Bold builder plugin as well once you update the theme.
You can update the theme as described in the following article: https://boldthemes.ticksy.com/article/7123/
Kind regards,
BoldThemes team
Thank you! That worked!!
Appreciate the quick response.
Where are the settings for the front splash 21+ page ? I cannot find them under any of the WP settings in the backend.
Never mind, it’s the page called “Overlay”.
Adding the logo under WP general settings isn’t working either. I’ve tried jpg, png and have set the height in pixels under “header and footer” with no luck
Hi
Here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.
Kind regards,
BoldThemes team
Where is the demo content file? They are usually in the main folder and it’s no where to be found.
Hi,
Demo xml files are in demo_data folder within the theme root folder.
You can refer to theme documentation for details related to demo import: https://documentation.bold-themes.com/craft-beer/getting-started/#installing-demo-content
Kind regrads,
BoldThemes team
You might want to check the folders and files again. After unzipped, there is a craft beer child.zip file, a craft beer.zip file and a Documentation folder. None which contain the demo file for import.
If I use the file within the craft beer folder/demo_data, then import maindemo.Wordpress.2021-04-07.xml file, everything fails to import
Why wouldn’t you just put the demo file within the document folder like norml developers instead of buried inside the theme folder?
and all the files fail to import
fail, fail, fail
and they all fail to import
Hi,
The best option is to take a look at the server php error log – it should give you a clear indication of what is the cause of a probable fatal error during the demo import.
Kind regards,
BoldThemes team
Did not find how to change that.
Hi,
This is a bug in our css.
Please add the following to Appearance > Customize > Additional CSS:
.bt_bb_custom_menu > div {
justify-content: center;
}
It should do the trick.
We will add the patch to our next theme update as well.
Kind regards,
BoldThemes team
Nice theme. But there is an error in the C7F Form on the contact form. No message will be sent…
https://craft-beer.bold-themes.com/main-demo/about-us/contact/What is wrong in the C7f-Form?
Hi,
Thanks and thanks for the purchase.
The form on our demo is not functional because we have made it that way (due to the spamming reasons).
If you have the issue with the form on your site – please review the form’s settings.
As the primary thing you need to check the From and Reply to fields in the Email settings of the respective Contact Form 7 post. They need to be in line with the anti spam rules of your provider (belonging to the same domain as your site etc…).
If you need any assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the issue.
Kind regards,
BoldThemes team
Hi guys, my site automatically updated to 6.2 wordpress today and it totally crashed, giving a 503 error. Can you please give us an update for this new wordpress version?
Hi,
We will publish an update in next 24 hours.
In the meantime, you can remove the following lines from framework/filters.php (lines 8 and 9)
add_filter( 'wp_video_shortcode_library', 'boldthemes_wp_video_shortcode_library' ); add_filter( 'wp_audio_shortcode_library', 'boldthemes_wp_audio_shortcode_library' );
And it should resolve the issue.
Kind regards,
BoldThemes team
How can we slow down the speed of the sliders in home page v6?
Hi,
Thanks for the purchase.
If you edit the slider element in the backend editor you will find the Autoplay interval property which allows you to define the speed of the slider.
Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello, I am having an issue with trying to find the main menu breakpoint settings. On a small screen I am having some of the menu items fall off before changing over to the smaller screen hamburger menu. Please let me know where this can be edited. Thank you!
Hi,
The easiest way to control the main menu breakpoint is using JavaScript.
You can add the following to the Appearance > Customize > General Settings > custom JS
jQuery(function() {
window.responsiveResolution = '1300';
});
It will do the trick – adjust the desired screen width accordingly.
If you wish to edit the theme files, you can find the relevant code in
framework/js/header.misc.js line 35
if ( typeof window.responsiveResolution == 'undefined' ) window.responsiveResolution = '1200';
Should you need additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team