13762 comments found.
May i have an answer, please??
https://kriesi.at/support/topic/font-size-depending-from-posttype/#post-1480473Hello,
I’m having a bug with the contact form provided by the theme, but also with Contact Form 7: emails aren’t reaching the recipient. Is there a known bug regarding this? Thanks
Hi,
If both contact forms are not working, it sounds like you may need to use SMTP ( https://wordpress.org/plugins/search/smtp/ ). You can find instructions for one of the plugins here: https://support.hostinger.com/en/articles/4725594-how-to-set-up-the-easy-wp-smtp-plugin-on-wordpress.
Regards, Yigit
Hello, I don’t need LayerSlider plugin anymore, how can I uninstall it? Thanks.
Hi,
Please go to the WordPress admin panel > Enfold theme options > Layout Builder > Integrated Layerslider Plugin, and select the Remove theme plugin files and slides option ( https://imgur.com/a/JAU9Nee ).
Regards, Yigit
Hi there; wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8 ı everytime take this error and cant set up my theme to my server. ı check the codes its normal but it gives error everytime. what ı must do? please help me
Hi,
The correct path of the events_countdown.php is /enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php. It looks like instead of replacing the /enfold/ folder, you are merging it.
Please try deleting Enfold and reinstalling it. This should fix the issue.
Regards, Yigit
Hi,
I need to get rid of maps from dashboard on loading.
function disable_enfold_google_maps_api() {
wp_dequeue_script('avia-google-maps-api');
wp_dequeue_script('avia_maps_autoload');
wp_deregister_script('avia-google-maps-api');
wp_deregister_script('avia_maps_autoload');
}
add_action('wp_enqueue_scripts', 'disable_enfold_google_maps_api', 100);
add_action('admin_enqueue_scripts', 'disable_enfold_google_maps_api', 100);
function disable_google_maps_inline_script() {
echo "<script>
if (typeof avia_framework_globals !== 'undefined') {
avia_framework_globals.gmap_api = '';
avia_framework_globals.gmap_version = '';
avia_framework_globals.gmap_maps_loaded = '';
avia_framework_globals.gmap_builder_maps_loaded = '';
avia_framework_globals.gmap_backend_maps_loaded = '';
avia_framework_globals.gmap_source = '';
avia_framework_globals.gmap_avia_api = '';
}
</script>";
}
add_action('wp_head', 'disable_google_maps_inline_script', 100);
add_action('admin_head', 'disable_google_maps_inline_script', 100);
But nothing of the above code is working for me.
This is still there:
/* <![CDATA[ */
var avia_framework_globals = avia_framework_globals || {};
avia_framework_globals.gmap_api = '';
avia_framework_globals.gmap_version = '3.56';
avia_framework_globals.gmap_maps_loaded = 'https://maps.googleapis.com/maps/api/js?v=3.56&callback=aviaOnGoogleMapsLoaded';
avia_framework_globals.gmap_builder_maps_loaded = 'https://maps.googleapis.com/maps/api/js?v=3.56&callback=av_builder_maps_loaded';
avia_framework_globals.gmap_backend_maps_loaded = 'https://maps.googleapis.com/maps/api/js?v=3.56&callback=av_backend_maps_loaded';
avia_framework_globals.gmap_source = 'https://maps.googleapis.com/maps/api/js?v=3.56';
avia_framework_globals.gmap_avia_api = 'https://www.samponzapse.com/wp-content/themes/samponzapse/framework/js/conditional_load/avia_google_maps_api.js';
/* ]]> */
Hi,
Please use the following code to skip it from the backend:
add_filter('avf_skip_enqueue_scripts_backend_gmaps','new_avf_skip_enqueue_scripts_backend_gmaps');
function new_avf_skip_enqueue_scripts_backend_gmaps(){
return 'skip_loading';
}
If you have any other questions or issues, please start a thread on our support forum ( https://kriesi.at/support ).
Regards, Yigit
Hi,
On my site studiodentisticopalaia.it i’m running a very old version of Enfold 4.3.2, if I renew support can you help me to update to the latest version without losing anything on my site?
Thank you Stefano
Hi Stefano,
Updating Enfold should not break anything on your website. Please create a staging copy of your website and update Enfold there to see if you see any issues.
Your site might break if you modified some theme files. While we cannot fix the issues caused by your modifications, we can investigate and point out how you can fix them.
Please update Enfold on the staging site and let me know how it goes.
Regards, Yigit
Is Enfold compatible with custom post types createdwith ACPT plugin? Is it possible to define uniqe layout for created post types?
Hi,
Is Enfold compatible with custom post types createdwith ACPT plugin?Yes, but you would need to enable Advanced Layout Builder for your CPT first. You can go to the Enfold theme options > Layout Builder, enable the Show Advanced Options option, and enter your custom post type to the Activate Your Custom Post Types For ALB field ( https://imgur.com/a/yUPXa3B ) to enable ALB for your CPT.
Is it possible to define uniqe layout for created post types?You can use the Custom Layout and Dynamic Content feature ( https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/ ) to do that.
If you have any other questions or issues, please start a thread on our support forum ( https://kriesi.at/support ).
Regards, Yigit
I want to change this “Enfold WordPress Theme by Kriesi” on footer but I couldnt find in panel. Where can I do that ?
Hi,
You can remove it by adding the [nolink] shortcode to the copyright field in the Enfold theme options > Footer ( https://kriesi.at/documentation/enfold/footer/#copyrights-info ).
If you have any other questions or issues, please feel free to start a thread on our support forum at https://kriesi.at/support.
Regards, Yigit
When will you be publishing some more modern demos? The last (parallax) demo you made was version 5.0 and compared to other templates available on Themeforest Enfold is now looking a little dated…
Hi,
Thanks for your feedback!
We’re always working on improvements and refining Enfold and to keep it and its features modern. Lately, our focus has been on enhancing performance, security, design flexibility, and compatibility with the latest updates. If there’s a specific style or feature you’re looking for, please let us know!
Regards, Yigit
Can i use WP-Bakery? or is there a way to have the accordion under the tabs as the info for the tabs
Hi,
I’m sorry for the delayed response.
You can go to the Enfold theme options > Layout Builder, enable the Show Advanced Options option, and enable the Debug Mode ( https://imgur.com/a/boN50fE ).
Enabling the debug mode will display the elements shortcodes in a separate window right below the Advanced Layout Builder. So you can add an Accordion element to your page, adjust it, copy its shortcode, and paste it into the Tabs element.
If you have any other questions or issues, please start a thread on our support forum ( https://kriesi.at/support ).
Regards, Yigit
Hi Team – I’m working with a business using a child theme running off a VERY old version of Enfold (4.4.1) that hasn’t been updated in a while (clearly). They have lost the Purchase Number and the site needs updating. Is there an email I can use to ask a few questions on updating, what might get lost, and purchasing a new version or support ticket.
Thanks in advance
Hi,
Please feel free to post your questions here, and I’ll happily answer them.
- I’d recommend creating a staging copy of the site and updating the theme there to see if anything breaks.
- Are there modified files in the child theme? If there are, you may need to update them as well.
- You’ll have access to the theme updates (also theme files) and six months of support if you purchase a new license. After updating the theme, you can enter a Personal Token ( https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token ) to Enfold theme options to receive auto updates.
I hope this helps!
Regards, Yigit
In grid I have manual size setup.
Hi,
Please edit your Portfolio Grid element and select the Featured Large option in the Select Custom Image Size field in Styling > Grid Settings ( https://imgur.com/a/h2Nu8aj ).
If this doesn’t work, please start a thread on our support forum ( https://kriesi.at/support ) so we can investigate further.
Regards, Yigit
nothing chage, please check topic on support forum, but my support help expired 
Hi,
we have Enfold Version: 4.7.6.4 and want to update our theme to the latest version.
What do we have to consider in regards of updates so that our website will not break and work fine as it does now.
Thank you very much in advance.
Dustin
Hi Dustin,
We make sure updates are backward compatible, and generally, updates go smoothly. However, Enfold 4.7.6.4 is a very old version, so it’d be safe to update it on a staging site first.
Please create a staging copy of your site and update Enfold on your staging site to see if there are any issues. After updating the theme, please save the Enfold theme options and make sure to clear any server-side, plugin-based, and browser caches.
If you experience any issues, please feel free to start a thread on our support forum ( https://kriesi.at/support ).
Regards, Yigit
Awesome, thank you!
I will do as you say.
Best regards,
Dustin
dear partners!
We have a new client at our company (we are a small agency in Greece) who is in the wholesale food trade. He wants a presentation of all his products in the form of a catalog (not an e-shop). He has about 8 main food categories, 64 subcategories, and around 300 sub-subcategories. I have all the products in an Excel file. There are quite a lot of products. Some of his competitors display their products using PDFs.
I would like to ask if the theme is capable of handling this project and if we can display the products in rows (without images) instead of using a grid layout.
Thank you in advance for your support.
Best regards, Triantafyllos Vlasopoulos
In 2020, I purchased a license (enfold theme) for a specific domain name. I am no longer collaborating with this client, and they have created a new site with a different theme. Can I use this license for another domain?
Hi,
Yes, you can use the license on another domain as long as it’s no longer active on the previous one. The license is valid for a single domain at a time.
You can read more about licenses at https://themeforest.net/licenses/terms/regular.
Regards, Yigit
Hi, I’m experiencing an issue with the full-width slider on my homepage. It contains a YouTube video and images, but after updating WordPress from version 6.3 to 6.7, neither the video nor the images display.
I’m using Enfold theme version 5.6.8, and I’ve tried updating to version 6.0, also deactivated all plugins to rule out conflicts, but the problem remains.Could you please advise me on how to resolve this?
Thank you for your help!
Hi,
Please start a thread on our support forum ( https://kriesi.at/support ) and send us a link to your website and temporary admin login credentials in the private content field so we can investigate the issue.
Regards, Yigit
A fresh install on this theme and I keep getting a popup to translate from Italian to English. I don’t know why this keeps coming up. Any thoughts?
I found out it is only on the frontpage with the shop in the first demo, Default Demo. What is causing this?
Hi,
That’s a browser feature, and it’s not theme-related. You can check out this article to disable it: https://support.google.com/chrome/thread/258811420?hl=en&msgid=258812353
Regards, Yigit
Hi,
Thank you very much for the heads up. We fixed the issue 
Regards, Yigit
Is it possible yet to edit the header to have an image on the left, logo in the middle and text box/cta on the right within the header of the website using Enfold?
Hi,
You can do this by adding a widget area to the header ( https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area ).
If you need help with this, please feel free to start a thread on our support forum ( https://kriesi.at/support ).
Regards, Yigit
thank you very much, this is exactly what we need however it doesnt seem to work 100% correct. the widgets appear but both stuck to the left and the menu goes very large. Header Layout: Widget left, Logo center, widget right, menu below – is what we are after i will open a support ticket
I have created a Support thread https://kriesi.at/support/topic/enfold-header-layout-widget-left-logo-center-widget-right-menu-below/#post-1475939
If someone could please assist, I followed the instructions but something is wrong.
Thanks! Chris
BUG found – please fix / support!!
There is a page with 2 Masonry galleries.
Galery Number 2 does not load.
When i switch the order both galleries load.
It is repeatable.
Even with all plugins disabled the issue consists
The masonry has no settings which would explain this (no lazyload or whatsoever) Here is the video: https://www.diaboloqueen.com/videos/gallery-bug.mp4 .
PS: I posted this 9 days ago: Still no answer
