157 comments found.
How upload my favicon?
Hello, how can I change theme language to italian?
The theme does not upload to my website – it gives an error message, link expired
looking to buy your theme for my client’s website , one thing i want to ask you before purchase that are you giving bookingpress pro version with your theme ?
Hi there! Our theme is compatible with that plugin, but it’s not included in the theme package.
Hi, I have come across this warning message, please can you tell me the right version of PHP: (This theme does not work with your version of PHP. Learn more about updating PHP.)
Hello! Our theme is compatible with PHP up to 8.4 Which one do you have on your end?
I had version 8.1, so I changed it around to version 7.x and back to 8.x without any joy. Thank you for the response
There should be an update to 1.7.0, but the download files still show version 1.6.9.
Hello! Yes, that’s correct, the latest theme version will be available here this week. You will be notified via email. If you have an active support package you should be able to get it via your WP dashboard.
Hi. Question before purchase. Can I install the optima theme on a local server for configuration and then transfer it to a hosting service?
Hi there! Sure, you can do that if you know how to migrate the website from the local environment to the live website.
Hi. I purchased a theme and started configuring it on a local server. But I have to start over. Can I reactivate the license?
Good day,
I am impressed by the theme. I am happy with your work.
I am just concerned about the support; is it still active? It’s been 24 hours since I sent my ticket.
Please, if you can check, I would like to add my mobile toggle menu on the right, I don’t see an option to add to the header builder.
Request #46656
Hello! Our team has already responded to your request. Please continue the communication through the ticket system. Thank you.
Is the scheduling system included in the theme? Or is it an additional plugin? Is it 100% editable?
Hello! It’s a third party plugin. Our theme is compatible with it. Booking press plugin
Is it compatible with any of the free versions? Is the one you use in the demo paid or free? Could you please give me some alternatives that I can use with your theme and that would work really well?
It has free and paid version. We use the free version on our demo https://livewp.site/wp/md/optima/appointment/ You can download the free version, install it on your test environment with any free theme. If it works for you, then it’s OK.
Hi, Just a pre sales question. Can we integrate a payment gateway like Paypal or stripe with the appointment before confirming appointment?
Hello! The free version of the plugin supports only PayPal, the Stripe payment is available in Pro plugin version.
Thanks for the reply. Do you also provide admin demo since I have never used WPBakery before.
The demo content will be available for editing in WPBakery
Hello Are the images that appear in the demo template included and can some be left on my website? Or on the contrary, are they not included, can I not use them on my website?
Hi there! We recommend to replace the images with your own ones. They come with the demo import, but you have to replace them.
Hello, I wanted to know 1. If the large header image that appears on the home page can be changed with another image that I want? 2. Is it necessary to use CSS or other codes to make changes to the template design (change images, background colors, delete sections or add WordPress plugins)? thanks
Hello! 1. Yes, you can replace the image to your own one. 2. In general, no, but if you are going to have some extra custom changes, it can require to make the changes in CSS.
ok. Once I have paid for the optimal template, what are the steps to install it on my worpress.org?
WordPress.org does not have hosting, only WP.com does. We recommend using other hosting providers because WP.com hosting is very expensive and limited.
yes, I have the hosting purchased at hostinger
You will get an instructions on how to install the theme and set it up.
hello. I am going to buy this optimal template to install it on my wordpress.org website. I want to know how often updates to this template are usually made and what price optimal template updates usually have. I understand that every time the optimal template is updated, I must purchase that update, right? to prevent the template from becoming obsolete and giving me website performance problems.
Hello! You don’t have to pay for the theme update. The updated version of the theme is always available on Themeforest.
Hello, the price of the optimal template (65 dollars) how long does the license include? Do I have to buy a new license after a while? Also explain to me if template updates are included?
Hello! You don’t need to renew a license. Yes, the updated version of the theme is always available on Themeforest.
hello Once the optimal template is installed in my wordpress.or, can the background colors be easily changed, for example of the three boxes that appear on the home page just below the header image? I would be interested if those three boxes had Other background colors, can they be changed easily? thank you
Hello! Yes, you can easily change the background colors for those blocks https://tppr.me/2MLguQ
Hello, I wanted to know if, once the optimal template is installed in WordPress.or, it allows changes to be made to the header image,that appears on the home page, that is, if two or more images could be included that appear alternately or in a carousel type. I also want to know if it is possible to incorporate the WhatsApp plugin in this template on the entry page
thank you
Hello! 1. If you have for example Revolution slider, you can add one. 2. You can install 3rd party WordPress WhatsApp plugin.
Hi, I would like to know if your theme is also compatible with Elementor Pro or if there are problems with this pagebuilder. Regards
Hello! Our theme is fully compatible with WPBakery Page Builder
does using elementor instead of wpbakery still work? Has anyone encountered any problems?
We don’t know if any customer tried to use Elementor Pro with our theme.
The theme buttons aren’t working when linking to a media file. The “themes/optima-inc.org” file automatically populates before the actual file causing a 404 error. Please advise.
