12703 comments found.
Please fix the bug with taxonomies already! After last update it is impossible to chose taxonomy in anything (for example product grid or product tabs). It just doesn’t load any taxonomy or ID!
I don’t want to pay for support every time you update theme and bug appears …
Hello,
Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.
Use the contact form here https://themeforest.net/user/xtemos
Best regards
Can you please guide me on how to change the blue background color of the page heading text area on non-Elementor pages, such as the Compare page, Blog page, etc.?
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello,
I have a general question about using your theme. During the setup process, I noticed that there’s an option to install a demo version of the theme, which is great. However, when I install the demo, it also includes a lot of sample data, such as sample products and other content.
I would prefer to start clean — without any sample data — but still have the theme look like one of your demos. Is there a way to set up the theme to look like the demo, but without importing the sample content?
Also, you shared a link that seems to be a documentation or guide — is it possible to find instructions for this specific setup there?
Thanks in advance!
Hello,
Thank you for using our theme and contacting us.
Our dummy content can be imported with all the products, pages and settings. Unfortunately, it is not possible to import specific parts only.
Kind Regards
Hi, I am planning to buy theme. Please tell if it has two features -
1. I want to add text content in the shop page after the products are displayed. 2. On the single product page, can I add custom fiesld such as text box, radio button, file upload etc and also change pricing based on the input data. Similar to – https://woocommerce.com/products/ultimate-custom-product-fields/
Thanks
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi,
https://ibb.co/k27dZVF8Is it possible to invert the colors of the aside submenu? I would like the background to be white, and the current and hover states to be red. However, I can’t find the CSS class to change it. Could you please provide the CSS?
Thank you in advance!
Best Regards; Isabel
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, I activated and configured estimate delivery with the latest version of woodmart, and it doenst appear in any page. any suggest? I followed the video tutorial. Estimate delivery is enabled in theme settings and I added all conditions in Products > Estimate Delivery, but nothing happens. Thank you
https://imgur.com/XOu2tCu
Is there a way to make it work with the methods created with table rate for woocommerce? thank you
Hello,
Please send us your admin access so we can investigate this and check if it is possible to make it work with this plugin.
Kind Regards
Dear Support Team Please for Next Update Create Gaming ECommerce Layout to Sell Physical Products not an digital , Waiting for layout to order new license (one more) .. Thank you. Love Your Work! Super Team.
Hello,
Thank you for your message. Yes, we remember about your feature request 
Unfortunately, we can’t guarantee that this particular demo will be a part of our next theme update. However, you can find a lot of great designs that could fit your needs by simply replacing images and adjusting styling a bit.
Kind Regards
Hi, I’m on version 8.1.2 and archived Attributes Links are not working. I found a page on your forum mentioning patch 568367, but I assume the version I have already fixes this problem. The attribute archives are enabled, though. A while ago, it worked without any problems. Thanks in advance for your help.
Hello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hello, I tested what you suggested, going back to the basic Wordpress theme, but the attribute links still don’t work.
It means that this issue is not related to our theme. Probably something wrong with your WooCommerce configuration.
Hi
After updating woodmart, elementor and woocommerce and woodmart core to latest version I got wordpress error, I enabled the debuge mode and see these error :
Fatal error: Cannot declare class XTS\Modules\Layouts\Free_Gifts, because the name is already in use in /home/mainproject/public_html/wp-content/themes/woodmart/inc/modules/layouts/elementor/woocommerce/class-free-gifts.php on line 0
<br />
Fatal error: Uncaught Error: Call to undefined function XTS\Modules\Out_Of_Stock_Manager\is_woocommerce() in /home/mainproject/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/out-of-stock-manager/class-main.php:57 Stack trace: #0 /home/mainproject/public_html/wp-includes/class-wp-hook.php(324): XTS\Modules\Out_Of_Stock_Manager\Main->change_main_products_loop_query(Array, Object(WP_Query)) #1 /home/mainproject/public_html/wp-includes/plugin.php(256): WP_Hook->apply_filters(Array, Array) #2 /home/mainproject/public_html/wp-includes/class-wp-query.php(2955): apply_filters_ref_array('posts_clauses', Array) #3 /home/mainproject/public_html/wp-includes/class-wp-query.php(3852): WP_Query->get_posts() #4 /home/mainproject/public_html/wp-includes/class-wp.php(696): WP_Query->query(Array) #5 /home/mainproject/public_html/wp-includes/class-wp.php(816): WP->query_posts() #6 /home/mainproject/public_html/wp-includes/functions.php(1336): WP->main('') #7 /home/mainproject/public_html/wp-blog-header.php(16): wp() #8 /home/mainproject/public_html/index.php(17): require('/home/mainproje...') #9 {main} thrown in /home/mainproject/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/out-of-stock-manager/class-main.php on line 57
Please tell me when I can update the theme and thoese plugins?
1-I disabeld all the plugins exept woodmart core, elementor and woocommerce
2-then monitor the debug.log file
3- then I downgrade the
Now I downgrade all those theme and plugins to old version and site is working but I have frear to update them.
Hello,
It looks like you didn’t update the theme properly. Could you please let us know how you updated it? As for now, you need to reupload the theme via Appearance -> Themes -> Add new.
Kind Regards
Hello,
first download the version 8.1.2 and then Uploaded via ftp , finaly unzip the theme files over there
It looks like you didn’t replace all files. Some files are still exist from the previous version. Try to update it via the WordPress dashboard. Or remove the theme folder completely first.
Hi, Yes it was problem of cpanel, I fix that and now the theme is updated
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hi friends, first of all, the work and support have been excellent over the years. It’s just an improvement. Could you please tell me how to migrate the entire site the way you manage it, since using WordPress doesn’t work the same. It would be great to have a tool where I could migrate everything to a new domain or server without so much hassle. Thanks!
Hello,
Thank you very much for using our theme and for the feedback. You can use the following plugin to migrate your website https://wordpress.org/plugins/all-in-one-wp-migration/
Kind Regards
Hi there,
I’ve been using the WoodMart theme for my online store, and I’m really happy with the overall look and feel of the template. However, I’m encountering a couple of issues and would really appreciate some guidance.
The sidebar on the product pages is not suitable for my store and is affecting the layout. I’m looking for a way to remove it or adjust its placement.
I’ve also tried adjusting the margins on the product pages, but the changes I’ve made using custom CSS aren’t taking effect. I would love some help with finding the right solution to achieve the desired layout.
I’m currently using the mega electronics demo, and I’m looking for any suggestions or advice on how to fix these issues.
Thanks in advance for your help!
Best, Gary
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Hi I have a problem, the Header banner is no longer visible in the product category and on the home page, while it is visible in the products. Can you please check? My site is: lacariaricami.store. You will realize that it is not always visible. Thanks
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hi,
I’m experiencing a performance issue on my WooCommerce site using the Woodmart theme. After importing products and enabling Memcached object caching (SiteGround hosting), the Shop page triggers over 800 duplicate queries, as reported by Query Monitor.
The majority are repeated get_option() queries like:
SELECT option_value FROM wp_options WHERE option_name = ‘woodmart_pa_collezione_show_on_product’ SELECT option_value FROM wp_options WHERE option_name = ‘woodmart_pa_tessuto_show_on_product’ SELECT option_value FROM wp_options WHERE option_name = ‘woodmart_pa_stile_show_on_product’
These calls originate from the woodmart_product_label() function and are executed once per product, per attribute. When Memcached is disabled, WordPress handles them internally. But with object cache enabled, they become real database queries — greatly increasing page load time and CPU usage.
Is there a fix or update planned to cache these options using static variables or a more efficient approach? Alternatively, could you provide a filter or hook to disable the product label attributes from querying on archive pages?
Environment:
Theme: Woodmart (child theme active)
Plugins: WooCommerce, Elementor Pro, WPML
Hosting: SiteGround GoGeek (PHP 8.2, Memcached object cache active)
Debug tool: Query Monitor
Thank you in advance for your kind reply
Best regards, Andrea
Hello,
Please send us your admin access and describe how to reproduce the issue so we can check it on your website.
Kind Regards
How can send you my admin access?
Use the contact form here https://themeforest.net/user/xtemos
Done I just send you all the information, please let me know.
Best Andrea
Does woodmart have a Min and Max Quantity for function?
Hello,
Could you please clarify your question so we can better understand what you mean? Send us some screenshots or examples.
Kind Regards
Hello, I’ve noticed that the Woodmart theme is not compatible with “request a quote” plugins, as they don’t work properly with the theme’s button system and layout.
I’d like to know if you would consider adding a built-in “Request a Quote” feature directly into the theme, without relying on third-party plugins. Ideally, this feature should be customizable (for example, choosing where to show the button, adjusting text, etc.), since the current “catalog mode” is quite limited.
Thank you very much
Hello,
Our theme should work without any issues with these plugins. If you face any problems, please create a topic on our support forum, and we will help you. As for the built-in feature, we will consider adding it in our future updates.
Kind Regards
Unfortunately I have reported this error and they have only given me mediocre responses and they have not solved the incompatibility between the Request a Quote for WooCommerce plugins, I tried many plugins and it was only a waste of money, I discarded the template to use Astra, although I love Woodmart that is why I recommend it, if at some point they solve this problem or hopefully they can add the quote request functionality to the template
You can contact our support through the forum, describe your problems and we will do our best to help you.
Is theme ADA compliant and can it be used by disabled people?
Hello,
Our theme is fully accessiable and doesn’t have any known issues on this matter. But if you have some specific requirements, please clarify or provide some examples of such features so we can check if they are available in our theme.
Kind Regards
Thank you for quick response. I really loved the theme as it is complete theme and have all the elements we are looking for.
I ran it against accessibility checker and yes most of the things are in complaince but it is 60% compliant. Again the issues they reported should not be big deal for your team. You can take a look here.
https://www.accessibilitychecker.org/audit/?website=https%3A%2F%2Fwoodmart.xtemos.com%2Fshop%2Fdemo%2Fminimalism%2F&flag=usMy question is, is theme fully customizable? Is it easy to make compliance related fixes?
All these issues are related to our demo website, not to the theme specifically. And all of them can be fixed. If you face any issues caused by the theme itself, you can contact our support and we will fix them in the theme.
I agree with you on some issues like alt tag and all. But then there are issues which is due to lack of attributes like area-label , arealabelby. If provision given for that than its great. If not then we need to address it at the code level. Are you guys planning to cover those items in upcoming updates already?
Is it easy to make changes at the code level?
We don’t see such errors in the report. Could you please send us a screenshot?
These screenshots don’t contain anything related to area-label, arealabelby attribute you mentioned earlier.
Thank you. This particular issue will be fixed in our next theme update.
I want to translate Upsell title. I am using WPML but I con not find that string anywhere 
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
Hello,
Does this theme conflict with the Germanized for WooCommerce plugin?
Hi,
Thanks for reaching out and for considering WoodMart for your project. We’re happy to help with any questions you have.
Yes, our theme is fully compatible with the Germanized for WooCommerce plugin.
Kind Regards
Pre-purchase question: Does it come with Escrow / payment holding and release for seller/buyer protection?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
This service is not integrated by default. You may need to find and install an extra plugin for this purpose.
Kind Regards
Hello, with this theme can I include a checkbox on the product page with an extra service (for example, ” gift wrapping (+2 euros)” )?
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
There is no such functionality in our theme or in WooCommerce by default. You may need to find and install an extra plugin for this purpose.
Kind Regards
