28265 comments found.
I recommended Flatsome to a friend, they purchased their license yesterday, and today, when we changed to Flatsome, we are getting this error when we add a product to cart: Please choose product options by visiting [product name]
If you switched to Flatsome from another theme, some content, custom code, settings, or plugins remaining from your previous configuration might cause these kinds of issues. Problems during theme transitions in WordPress are highly likely. Therefore, if you’re not familiar with this topic, we recommend you get help from a professional.
Please note that updating your theme causes a FATAL ERROR on LEARNPRESS!!!!!!!!!!!!!!!!!!!!
The latest update contains WooCommerce template updates only. Please contact your hosting provider for such technical problems.
Is there a line of code to remove the Single Portfolio Titles and Tags from the Single Portfolio Page?
You can override any template file by copying it into the child theme folder.
What does that mean?
To customize the templates, you should copy them from the parent theme to the child theme. This is a WordPress feature. The single portfolio template files are in /flatsome/template-parts/portfolio.
Hi I would like to know if is it possible to edit the search result page when there aren’t any results.
You can override any template file by copying it into the child theme folder.
Hi ask for support for some times but no reply.
Looks like there is a bug with 404
https://doimain.nl/verzorging/every-day-shampoo/ there is a 404 on this page redirect to: https://domain.nl/verzorging/every-day-shampoo/katten-verzorgingIn source code you can find if you search on href=”katten-verzorging”>
no idea where all those URLs are coming from.
You can reach out to our help desk through this form.
Flatsome doesn’t have any control over URL redirects. However, various redirection and SEO plugins do offer this functionality.
Your theme (Flatsome Child) contains outdated versions of some WooCommerce theme files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Suggestions for fixing this:
Update your theme to the latest version. If no update is available, contact your theme developer to inquire about compatibility with your current WooCommerce version. If you copy a template file to change something, you will then need to copy the new version of the template and apply your changes again.
I need help solving this problem
Please update Flatsome to v3.19.12.
Hi, I am planning to buy theme. Please tell if it has two features -
1. I want to add text content in the shop page after the products are displayed. 2. On the single product page, can I add custom field such as text box, radio button, file upload etc. and also change pricing based on the input data. Similar to – https://woocommerce.com/products/ultimate-custom-product-fields/
- You can add text, HTML, or a shortcode at the top and bottom of the category pages.
- You can create your own custom product page layouts. But you need to use a plugin like the one you shared to add such dynamic fields. Flatsome is compatible with all official WooCommerce extensions.
Hi, I want to set different color for the internal link, if i try to use the global color it change also the color of the product link in the catalog page.
I need different color only on the content, like short description and decription of product page and text on the category page.
Unfortunately, the link color setting is global. You can add a custom CSS class to the links in the product descriptions and target them as below.
<a class="custom-link-color" href="#">My link</a>
a.custom-link-color {
color: red;
}
Hi, when are you going to update the look of Flatsome, as I want to continue using it and even purchase more licenses for other websites, but the look is kinda outdated if you compare it to others. I love the ux builder, but the outdated look is the only problem. Do you have plans to do this? Or will you leave it like this? Sincerely
As soon as we finish our new block builder, we’ll add many new Flatsome Studio layouts, new website templates, and improve Flatsome’s overall design.
https://supablox.comWhy the hell suddenly I can’t delete contact form 7, YITH wishlist and a couple of other plugins? I don’t use them
Ask your host. Flatsome is not controlling what plugin you can delete or not.
I manage my own server and can delete those plugins when I switch the theme to any other theme. These three plugins come with a Flatsome theme, which means the theme asks users to install these plugins in the initial setup. Contact forms 7, Nextend Social login and YITH wishlist. Something to do with the TGM thing you use inside the theme.
all good, found the culprit plugin “WP All Import – ACF Add-On Pro” It has tgma thing in the code set to true, which conflicts with the theme’s code.
Thanks for letting us know you’ve found the solution 
Can we add nested tabs/accordions in flatsome theme?
No, Flatsome doesn’t support nested accordions.
this site is using flatsome and i am seeing nested tabs there
https://pasteboard.co/hl2Q0LIp5FyA.pngThose are not nested accordions. They are accordion elements in tabs. Yes, you can do that with Flatsome.
Hello!
When I click “Add to Cart” via AJAX on the product list page, the button disappears from the DOM. However, if I later remove the item from the cart, the button does not get restored, so I can’t add it again unless I reload the page.
This is not related to the theme. Please perform basic troubleshooting as guided here.
I think it is.
Inside the flatsome-shop.css there is the following code
.add_to_cart_button.added { display: none; }
When I delete the product from the ofcanvas cart (theme option) the added class does not remove. I tried the troubleshooting steps, but still the same.
if im registering a staggging site do i use the same purchase key it shows i have 3 of 3 remaining but when i try to register with the same purchase key it says it is already registered
You can activate Flatsome with the same purchase code on a total of one live, five local, and three staging environments at the same time. However, you must conform to one of the patterns in this link. Domain name patterns outside of these are not considered staging or local installs.
Hi I have a question. Recently it is no longer possible to create an account on the webshop. My question is, is it due to the theme? Or could it be due to the plugins I use? In the settings of woocommerce I see that you should be able to create an account (it is enabled).
This is not related to Flatsome. It should work if you have enabled the necessary account creation options in WooCommerce>Settings>Account & Privacy.
Hi team Flatsome, quick question.
For my entire shop, i have the products in a grid of 4 on a row. I have a product category where i want to display more on a row. I want to set 8 Products per row on Desktop for this category. Is this possible?
Could you try the snippet below?
add_filter( 'loop_shop_columns', function ( $columns ) {
if (is_product_category(33)) return 8;
return $columns;
}, 999 );
Legends.
Hello Flatsome Team,
I have some queries regarding the Flatsome theme. I have already purchased it for one of my websites and am considering buying it again for another site currently using a different theme. I’d appreciate your insights on the following:
1. I plan to integrate Google AdSense. Can I use a third-party plugin for this, and if so, which plugin is compatible with the Flatsome theme?
2. I would like to add manual JPG/Video banners on specific category pages. Can this be done at the template level?
3. I need a simple user profile page that becomes visible only after approval. Is this possible, and if so, which compatible plugin do you recommend?
4. I want to implement two languages using the Loco Translate plugin. If I create separate English and French pages, how will the top menu behave? Will it automatically switch to the corresponding language and update the URL accordingly?
5. My current site is using a different theme. Is it possible to import all existing posts into Flatsome under the “Posts” section seamlessly?
6. If we plan to create an Android app for the same website, is it possible? Can your team assist us in developing the app as well?
7. We already have a design in mind. Would your team be able to help us modify the theme based on our design for an additional charge?
I would appreciate your guidance on these points. Looking forward to your response. Thanks!
This is just the comment area. Please submit a support ticket here. Our support engineers will assist you in detail.
sure thanks. Just raised the ticket.
Hi,
How can I log in to the license management section? Currently, the login process always hangs at this step. https://account.uxthemes.com/authorize/?code=27236a****Thanks,
That’s the Envato token authorization screen. Please try with another browser. You can also try in private/incognito mode. If it still doesn’t work, please contact Envato support through here.
Hi there,
When I change a page from a regular page to the homepage the layout breaks and the icons change size and refuse to be changed down.
Any ideas on why this is happening?
Could you submit a support ticket here?
Hello Have a nice day Is the theme compatible with the plugin:
multi-vendor dokan wcfm I want a website similar to Amazon Thank you
Many Flatsome users use Dokan, WooCommerce Product Vendors, and WCFM Marketplace plugins without any problem.
You can join our official Facebook Community and get feedback and comments from our users who are already using those plugins. Please remember to accept the group rules of the Facebook Community if you decide to join.
Hello UxThemesSupport, I’m a big fan of the theme, however, I’ve discovered a major SEO problem. I’m using UX_Builder to create custom product layouts and have implemented separate product descriptions for mobile and desktop views. Despite hiding one of the descriptions, it’s still present in the page’s source code. This is causing duplicate content issues and the presence of two H1 tags, which are being fetched by Google. Are there any workarounds or solutions for this?
Google generally only indexes visible text and ignores hidden content since users don’t see it either. If your text remains invisible when Google renders your page, it won’t be indexed. You can use Google’s rich results test (https://search.google.com/test/rich-results) to check how Google renders your page, even if you don’t have structured data. The test provides a screenshot through the ‘View Tested Page’ option, allowing you to verify if your content is visible to Google.
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