301 comments found.
crowdyTheme website emails not working. I tried to create an account to manage licenses, unable to send verification email Then i tried to contact you via your contact form, submit button also didnt work, unable to send emails. Check your smtp methods
Hi,
Thank you for bringing this to our attention, and we’re very sorry for the inconvenience you’re experiencing with our website’s email and contact form.
Please create a support ticket directly at: https://crowdyflow.ticksy.com/, so we can assist you further and help with license management or any other issues.
We appreciate your patience and understanding.
Best regards, Wealcoder Support
Why dont you follow what i said in the ticket??
Your system does not send email. https://ibb.co/234W9jF7You keep saying the same thing
Hi,
Thank you for your message, and apologies for the confusion.
I’m unable to locate your ticket under this username. Could you please send us an email at hello.wealcoder@gmail.com? Once we receive your email, we’ll manually create a user account for you to manage your license.
Best regards, Wealcoder Support
Ticket number 4001142
Thank you for your message.
I’ve provided a detailed response to your inquiry in Ticket #4001142. When you have a moment, kindly check the ticket for the solution. If you need any further
Warm regards,
Hi, do you have a white label?
Can can you email me at wealcoder@gmail.com for knowing more about white label.
Hi, Please let me know how i can change the logo? there is no option here
Hello, Please follow this video guidline to change the logo also header footer. Here’s the link: https://youtu.be/bdcbtNMSBUE?si=SpauV5NTWbXvRHDx
If you need any assistance, please let me know.
Kind Regards
Wealcoder Support Team
Hi there, very interested by purchase your theme. Juste one question: is it possible to import all the demo landing pages in one time (so I can make a mix with several)? Best regards
Hi there,
Yes, absolutely! You can first import one full demo, and then use our Alternate Demo Import option to bring in additional demo pages. This way, you can easily mix and match elements from different demos to create your perfect layout.
Let us know if you need any help during the process!
Best regards, CrowdyTheme Team
As soon as I bought it, I got a bug… 
I sent a ticket…
Waiting for hours now to have an answer :’(
Hi,
I’ve responded to your query via our support ticket forum. Kindly check your ticket there for the update. Let me know if you need any further assistance!
Best regards,
is all the error being resolved? if i pay i dont want issues…..
Hi there,
Yes, all issues have been fully resolved! And just in case you run into anything at all, our support team is always here and ready to help — no stress, no hassle.
We’re committed to making sure you have a smooth and successful experience with our theme. You’re in great hands!
Best regards, CrowdyTheme Team
canot able to activate Licence getting error cURL error 28: Failed to connect to themecrowdy.com port 443 after 10000 ms: Timeout was reached
Hello,
Thank you for bringing this to our attention.
The error you’re seeing — cURL error 28 — is related to a temporary VFS server connection issue. We’re already working to resolve it as soon as possible.
Please keep a bit of patience, and if you need help with anything else in the meantime, feel free to let me know — I’m here to help.
Before I buy the theme I’d like to know if it’s possible to sort portfolio items randomly, so that different ones are shown everything a user refreshes the page. Thanks!
Hi,
Thanks for reaching out, and sorry to hear you’re facing these issues.
Would you please create a support ticket at https://crowdyflow.ticksy.com? Our team will assist you there and help resolve the demo import and Elementor errors as quickly as possible.
Yes, it’s possible! You can display portfolio items from a specific category using their ID, and we can guide you on how to set it up so the items appear in random order each time the page is refreshed. Let us know when you’re ready!
I have purchased your branding agency theme. Initially, I was having trouble importing the demo. Now the demo has been imported, but the fonts and images are missing. Also, whenever I try to edit any page with Elementor, it shows “Page Not Found.” I even created a new page and tried editing it with Elementor, but I still get the same “Page Not Found” error. Please provide a solution for this.
Hi,
Thanks for reaching out, and sorry to hear you’re facing these issues.
Would you please create a support ticket at https://crowdyflow.ticksy.com? Our team will assist you there and help resolve the demo import and Elementor errors as quickly as possible.
There is an issue on the portfolio page, Elementor content is not shown after the Elementor and Animation Addons’ last update
Hi there,
We’re sorry to hear you’re experiencing an issue with the portfolio page after the recent update of Elementor and Animation Addons.
To better assist you, please create a support ticket at the following link: https://crowdyflow.ticksy.com/
Our support team will look into it and help you resolve the issue as soon as possible.
Best regards,
Good work, Good luck with sales.
Hello, why on elementor editor the font “Syne” is working and selected, but on live its not working (different)
Hi, Can you please create a support ticket here https://crowdyflow.ticksy.com/ We will check and solve your issues.
Thanks
pre purchase question – can i add the “lets talk” button to the mobile header?
and does the creative-branding-agency theme supports RTL?
Hi, Yes you can add the “lets Talk” button to mobile header as all of our headers ware crated using Elementr, So you can easily customize them.
All of our Demos Support RTL,
Still if you have any issues after purchasing the theme, just let us know or create a support ticket here https://crowdyflow.ticksy.com/submit/
Hi How can we enable button “Anchor link” to link to different sections of a page? When we do with your theme, there is no “Smooth Scroll” and the section does not load properly. Kindly advise. Check this link for example: https://pixelfic.com/web-development-kingston/#services (As you can see, the whole section is blank and you can not scroll further.. if you reload the page, you will see the section has content)
Hi, For the smooth scroll issue, we’re happy to help resolve it for you. Please create a support ticket at https://crowdyflow.ticksy.com/, or feel free to email us directly at hello.wealcoder@gmail.com. Our team will look into it and assist you as soon as possible.
Hello Team Thank you. We have just emailed you.
Thank you for your email—I’ve received it and will review the details shortly before getting back to you.
Plugin Animation Addons its broken. Site not scroll, animations dont work properly
Thank you for using our theme. We recently identified an issue with the latest version of the plugin, which has now been resolved.
If you’re still experiencing any problems, please feel free to create a support ticket https://crowdyflow.ticksy.com/ . Our team is happy to assist you with any issues you may encounter.
Best regards,
Hi, does Animation Addon Pro plugin comes with this theme or we need to buy it separately? thanks
You don’t need to purchase them separately but just some features are locked like 10000+ Section templates, if you purchase the theme, you will just get the access to all of the templates reated to this theme.
We left the support ticket and are waiting. It’s been a long time.
Hi, We’ve resolved your issue from the support forum. Please check the response there when you get a chance.
Hello team after latest updates plugins theme website went down do you know why? It throws There has been a critical error on this website.
Basically id i deactivate the arolax essential plugin it plays can you see what causes that ? Do i need this plugin enabled?
Hello, Please create a support ticket at (https://crowdyflow.ticksy.com/). We will need to check your website in detail to identify the cause of the issue and provide the best solution.
I cant create ticket cause support ended some days ago. The point is i see in comments belowe that this happened to other sites also, cant you make an update for your plugin so it wont break the websites please? Also cause now its urgent can i deactivate it safely for the moment or its needed?( im a reccuring customer btw)
Thank you for being a recurring customer! To assist you further, please provide your website login details at hello.wealcoder@gmail.com. We need to update your theme and plugin, and there’s one plugin that needs to be removed. Once we have access, we can resolve the issue for you.
Thanks team i sent you .
Team pls can you check the mail i replied to you thanks.
Hi, Yes, please check the email I replied to. Looking forward to your response. Thanks!
I saw it thanks i replied back check it please because its not about editing header its about an error after you changed header. Thanks.
Nice theme for ‘modern’ styles – but sadly any Demo does not import – keeps getting stuck on main “importing content’ window – also – many pages “not scrolling”. Also problems on Mobile and Responsiveness. Want FULL REFUND IMMEDIATELY. Thank you.
Hey, if you don’t want to use the theme, just send us the refund request, but don’t blame us, there is no bugs, all demos install correctly but any way just send us the refund requests
Hello, how do I create a new header? And how do I associate the header I create with a page?
Hello,
You can create a new header from the ‘Animation Addon’ → ‘Theme Builder’ option. There, you will find the header section where you can create a custom header. Additionally, we provide some pre-made header templates that you can use and customize as needed.
Once you’ve created the header, you can assign it to specific pages or set it for the entire website from the header edit options.
Let me know if you need further assistance!
Best regards.
This is the fifth time I am requesting you to take a look at a ticket. You guys are ignoring tickets both here and on your own portal.
Hello, We wanted to inform you that we have already responded to your ticket. Please check your inbox for our reply.
Thank you for your patience.
