Hi,

The Full-Screen menu does not have the ability to open menu items to the right side, you would need to use custom CSS to modify how the menus are displayed. You would probably need to modify the design so that the menu is displayed to the left, this way if items open to the right there is enough room. Now, the biggest issue you are going to have and why these sorts of menus generally open down and not to the side is that the only way to display the items to the side (without complex JS) is using absolute position which means the window needs to be large enough to display the items on the side – which is likely not going to be the case on smaller devices such as phones. So you would probably want to wrap your custom CSS inside a media query so it only targets larger screens – or use advanced JS instead so when items are clicked it generates a new container with the sub-items which can be placed statically.

Example CSS using basic re-positioning the menu to the side.

.full-screen-overlay-nav-menu {
    text-align: start;
    width: 500px;
}

.full-screen-overlay-nav-menu li {
    position:relative;
}

.full-screen-overlay-nav-menu ul ul {
    position: absolute;
    inset-inline-end: 0;
    inset-block-start: 0;
}

Another concern you will have besides mobile support is that the theme’s menu by default doesn’t close items when others are opened (aka accordion effect) as that causes jumpiness on a vertical menu. So you may need to also add javascript to the site to close the open dropdowns when clicking on other dropdowns to prevent them from going on top of each-other.

It would probably be best though to locate a 3rd party plugin or script that works exactly how you want, then use the header builder – https://totalwptheme.com/docs/header-builder/ – to insert the custom menu.

And it would honestly be easier to use a custom script (even if you don’t want to use a 3rd party plugin) to register your own shortcode for use with the header builder, then trying to modify the default behaviour of the theme’s menu. For example:

- AJ

Hi AJ

Thanks, I worked it out. I had named the font “Proxima Nova Thin” in font manager when it should have been just “Proxima Nova”. Now, when I choose weight 100 it correctly loads “thin” – thank you !

However, before figuring it out I tried to open a ticket but saw this message:

“It looks like your support has expired so you do not have access to premium email based support. You can renew your support by purchasing a new standard license or renewing support.”

However I renewed my support on 12th April.

I probably won’t need to open a ticket as the support here is so good, but I wanted you to know I have an active support licence.

Thanks

James

Hi James,

Awesome, I’m glad it was an easy fix!

The support site does cache your licenses (to prevent constantly sending requests to the Envato API) so if you had logged into the site previously, you may just need to click the refresh button. I believe I put a refresh button after this notice, if not there is one on the license manager before the table on the right side – https://my.totalwptheme.com/license-manager/ – this will send the request to Envato to get the latest license data.

-AJ

Thanks – yes that worked.

Hi James,

The Meta element is intended to display a comma separated list of terms.

You should use the Post Terms element instead, this will allow you to choose from various styles including buttons. And for more advanced displays use the new Term Cards element – if you wanted to display categories or other taxonomy cards in more advanced ways, with photos, excerpts, etc.

- AJ

Hi AJ,

I wanted to let you know that I added a line of code that I obtained from the LearnPress GitHub page and it corrected the problem. LearnPress will likely have an update.

Thank you as always for providing the BEST theme on the planet!

Happy Easter weekend!

Frank

Hi Frank,

I hope you had a nice weekend!

I’m glad you got the issue resolved, thank you for letting me know. Hopefully they patch the plugin sooner than later.

- AJ

Hi AJ. Yes, had some great time off and I hope you did as well. Have a great week! Frank

Hi James,

The issue is happening because the way this mobile menu is coded on first tap it opens the items and on second tab it goes to the link (if there is one). The way the theme determines if there is a link or not is by checking if the URL is a # symbol (which is generally used when you don’t want any links). On your site specifically there is no link at all in the code, the href attribute is no where to be found.

See here: https://a.cl.ly/o0ulDKPo

So your links are just an empty tag, which is also invalid HTML.

To fix edit these links and make sure they all are using a # symbol for the link. Additionally you can apply the theme’s class if wanted – https://totalwptheme.com/docs/adding-non-clickable-menu-links/ – this isn’t really needed anymore as the theme uses modern CSS that can detect if the link is a # symbol, but nevertheless it can be a good idea to tag these links with the added classname.

If adding the # symbol as your links for these menu items, doesn’t fix the issue let me know, but it should!

- AJ

Hi James,

This card style by default displays the post title and then the post content inside the toggle.

When you say “nothing is output at all” that makes me think the issue isn’t with the card style, but rather with the post type. Does any card style work? If not, most likely your post type isn’t public so it can’t be queried.

One common issue people have is that they enable the “Exclude from Search” option for their custom post type, which unfortunately also removes it from all custom queries. This has been a known issue for over a decade in WordPress – https://core.trac.wordpress.org/ticket/17592

So, if you can’t see your posts no matter what card style you use, first double check your post type settings to ensure the post type is public and that the exclude from search option isn’t enabled.

- AJ

Hi AJ

“Exclude from Search” is not enabled, so it’s not that.

Now, when you say “post content inside the toggle” ... these posts are made up entirely of ACF fields, there is no “normal” content and the default editor is turned off. I suppose I was expecting the excerpt to be revealed inside the toggle.

Unless there is an easy way I could ge that to work, I’ll rethink it. Do you think it can be achieved using Custom Cards?

Thanks

James

Hi James,

The toggle element displays the post content, not the post excerpt. So if your posts don’t have any content then nothing will show up. If you want to use the excerpt you can achieve this using a custom card – either by overriding the cards/toggle/toggle_1.php file via your child theme or making a custom card via Theme Panel > Custom Cards. If you make a custom card via the WP admin, you can use the theme’s dynamic variables – https://totalwptheme.com/docs/dynamic-variables/ – so you can use {{post_title}} for the toggle heading and {{post_excerpt}} for the toggle content. I believe I coded the toggle element to parse those variables but if it’s not working let me know.

- AJ

Hi,

Looks like you are using the Icon Box element set to the “Top Icon” style – by default this style centers the icon (image). This style aligns the icon and the text in the same place. By default the aligment is in the center, but if you change the text alignment the icon will also move for consistency. Example video: https://a.cl.ly/JruYWAgO – so there isn’t any built-in option you can use to center align the icon/image but also left align the text.

You can add some custom CSS to your site to align the image by giving your icon boxes a unique classname and then targeting them like such:

.center-icon-box-image .vcex-icon-box-symbol{ text-align: center; }

Where “center-icon-box-image” is the class given to each icon box.

Or you can use the Teaser element instead, which is an i mage focused element and does have it’s own image alignment setting.

- AJ

ps: When inspecting the site code I see a bunch of data attributes added in your text – https://a.cl.ly/5zukyWdx – usually this is a sign that someone copied and pasted the content from somewhere else. I mention this, because it can be a huge security concern to do this. If you are copying and pasting from somewhere else, always paste it first into the “text” mode in the editor to ensure there isn’t any fishy code or paste it into a text editor (like Visual Studio) first.

Teaser element works perfect – thank you

re: the code, thanks for pointing that out too. I’ve been generating some of the copy with AI. I did notice this and did my best to remove it. Now you’ve told me the dangers, i’ve reviewed the whole site. Hopefully found and removed it all.

Thanks again AJ

Thank you so much for your reply AJ. The URL is www.jennastorey.com I will try the fixes you suggested. Thank you.

The primary issue with the site, is that the theme is extremely outdated (multiple years outdated). You will want to make sure the Total theme is fully up to date – https://totalwptheme.com/docs/update-theme/

If your client doesn’t have their license registered on the site, they may need to purchase a new license and activate it so they can update. It’s very important to update the site, because this old version most likely isn’t compatible with latest versions of WordPress, PHP and could have bugs/security concerns.

Additionally, on this site the theme’s folder was renamed to “broodenbotter” – this prevents updates from working correctly. One should never rename a theme’s folder as it can break many things and there is no reason to.

So I would highly recommend first going to Theme Panel > Import/Export and copying the settings, then renaming the theme folder via FTP back to “Total”, then going back to the Import/Export panel and importing the site settings. This way the site will be setup correctly so it can receive proper updates and prevent other potential bugs.

- AJ

Thanks so much AJ. Yes, the original designer clearly left some problems that I have to sort out, obviously running deeper than I thought. Thank you for your help.

thanks AJ , look forward to it , I see woocommerce has an update today -version 9.8.2 details , so i may leave that till after the theme update – once i get a FTP copy

Just pushed out Total 6.3.

And I reviewed the WooCommerce 9.8.2 changes and made sure no theme files required any updating.

- AJ

thanks again AJ – good to know -will update over coming days , lookforward to testing the missing fields handling on checkout & Coupon – Thanks

Hi Ben,

The srcset functionality is actually a core WordPress function outside of whatever the theme is doing. Personally, I like disabling it so that my sites use the same images across all devices. Since my images are well optimized (I pass them through tinypng) this is not a concern at all. The theme has a built-in option to disable it via Theme Panel > Image Sizes.

Also, I don’t like to define any image cropping on the site as this creates unnecessary image sizes on the server which bloats up backups (so creating backups takes a lot longer and takes up much more space). I recently wrote a full guide on this if interested: https://www.wpexplorer.com/stop-wordpress-from-creating-extra-cropped-image-sizes/ – there are likely images being created on your site you aren’t aware of. I actually need to double check to ensure I’m doing this on the total demos (I had it on my todo list but can’t remember if I implemented the code yet).

You are correct about the WP implementation using vw units not being accurate as the width of the images is based on the columns they are located in and not necessarily the viewport. Having the image srcset based on the column width would literally impossible to do without advanced Javascript. You would need to set up the site so none of the images load when the site loads (or load the smallest one) and then use javascript to dynamically add the images based on the widths of their parent container. Which is a terrible solution for many reasons and I would never recommend it (not hard to do though – chatGPT could probably spit out the code for you if you really wanted this).

Now, you could add some custom code to your site to modify the WordPress sizes attribute – https://developer.wordpress.org/reference/functions/wp_calculate_image_sizes/ – but in order to target your specific grid, you will need to make sure the grid uses a specific image size (not custom, but a defined/named image size) so that you can target that specific image. Or you will need to apply the filter on the wpex_hook_post_cards_loop_before loop (so you can check to see what post cards element is being shown) and then remove the filter on the wpex_hook_post_cards_loop_after hook – this way your code will only apply to the post cards element you want it to apply to.

Remember also that some devices, even though the screen is smaller should actually have larger images (aka Retina) – which is another reason I prefer not messing with srcset and uploading large enough images that are pre-optimizes prior to upload that will simply look good on all devices while being as small as possible. If you were to take a photo from your site for example this one – http://s357715114.online.de/wp-content/uploads/2025/04/Test_1.jpg – it is 242kb and a smaller variation – http://s357715114.online.de/wp-content/uploads/2025/04/Test_1-960x540.jpg – is 85kb. The original image is 2088×117, which is quite large and perhaps not really needed to be this large. If I were to resize it to 1500px width then optimize it, the image will only be 93kb – https://a.cl.ly/jkuByNlj – which is really quite small for an image and will load quickly on all devices, while still looking good on retina. Then you don’t have to have all these extra images cropped on your servers and slim down the html and rendering but not needing srcset attributes.

- AJ

This was in Chrome, believe it or not. Not sure how or why (even after a refresh) it kept showing it, but once I cleared the cache, it came up as normal. Thanks for caring about even a little thing like this!

Just wanted to let you know, that it turned out I had a setting enabled in WPEngine that was telling the browser to cache the HTML for 6 months! I disabled the option so now it’s only cached for 10 minutes.

So thank you for bringing this to my attention!

- AJ

Hi AJ – so glad to hear this was actually helpful after all! Great work on all you are doing with Total, and thank you so much for caring about our experience with it on all levels! No expectation on a reply! Thanks, AJ!

Hi,

This is AJ the theme author.

The theme doesn’t register the social links for translation, I guess I always assumed companies use the same social media profiles for their companies instead of making new ones for different languages.

I just tried registering the Social Profiles for WPML, the problem is that this option is saved as an array and the function used to register custom strings only allows strings. I can’t locate anywhere in the WPML docs a method to register arrays for translations, so I don’t know if it’s possible.

One thought I had was that you could go to Theme Panel > Dynamic Templates and add a new template “part” and insert the social profiles element. Then you can use the shortcode for this template in the customizer for the social alternative field. I made a video to show you how this would work: https://a.cl.ly/mXu47EqA

Unfortunately, I checked and I haven’t made the social profiles element translatable either, so this will require editing the file at Total/wpml-config.php (which I already did for the next update) to add the following:

 <shortcode>
    <tag>vcex_social_links</tag>
    <attributes>
        <attribute type="area" encoding="urlencoded_json">social_links</attribute>
    </attributes>
</shortcode>

This would be added where other <shortcodes> are registered, you can add it after the last one.

The problem is that the translation looks like this in WPML – https://a.cl.ly/llubwzZL – It looks like I will need to add custom code for each shortcode that has a repeater field to properly support WPML like this: https://wpml.org/documentation/support/translating-urlencoded-shortcodes/ – I will do this in the next update. I wasn’t aware that WPML didn’t handle these fields automatically, so thank you for bringing this to my attention.

I should have the next update finished and available by the end of the week (there are a few more features I need to finish first). So that you can easily translate the social links element.

For the meantime what you can do (if you update the wpml-config.php so you can translate the social links element) is copy and paste the text into chatGPT so it can format it for you, then you can edit it and then have chatGPT re-format it, so you can update it in WPML. Example video: https://a.cl.ly/Kou5QLAN – I know this is a hassle but it will work for the meantime. I don’t understand why WPML doesn’t offer an easy UI for url encoded strings…

- AJ

Actually I tried following the WPML guide – https://wpml.org/documentation/support/translating-urlencoded-shortcodes/ – and it doesn’t seem to work, perhaps this only worked with their older plugin version. I did a full search in the plugin files for the suggested filters “wpml_pb_shortcode_encode” and “wpml_pb_shortcode_decode” – and they don’t even exist in the code either. I will need to contact them to see if it’s even possible anymore to render urlencoded values in an easy to translate format.

ps: I wanted to let you know I managed to get the repeater fields in various theme elements working correctly with WPML, their docs were not clear enough so I had to dig through their code to figure out the proper way of doing it. So in the upcoming theme update, these elements can be easily translated like such: https://a.cl.ly/7KulRnZA – this will make it a lot easier to translate the Steps, Animated Text, Social Links and Menu Item elements.

So again, thank you for bringing this issue to my attention!

I’m still looking to see if it’s at all possible to translate the customizer social links as well, no luck so far – just digging through their plugin code.

Hi James,

FadeIn animations or lazy load wouldn’t cause this, in your screenshot also you can clearly see images next to the one missing which are inside the same fadein animation. Plus, if it was an issue with one of these functions the image would always be missing, not sometimes – as the function works the same every time you refresh the page.

More likely what’s happening is the requested image is not being returned by the server.

The only way to know would be if you notice the image is missing, to open the browser console and see if there are any errors. If the image is not returned by the server it will show up as an error in the console.

I tried refreshing the page many times with caching disabled and couldn’t recreate the issue.

Perhaps the server was just having some issues and it’s fine now?

- AJ

ps: It actually looks like you have lazy load disabled on your site (perhaps you disabled it to test? I really recommend enabling it, under Theme Panel > Image Sizes > Lazy Loading). The lazy loading in the theme is just the native browser lazy loading, so it doesn’t use javascript or anything that would cause issues. If there is an issue that would be a bug in the browser itself, but it would likely cause all images on the page to not display if that’s the case.

After replying, I kept refreshing and sure enough I was able to replicate the issue (in Chrome) but as soon as I open the console to inspect, the image shows up. This would imply there is a rendering issue in the browser.

I suspect, this may likely be related to the decoding=”async” attribute added by WordPress a while back to all images. This tells the browser that it can load other content on the site before the image has finished decoding. It’s possible that the image doesn’t get decoded in time for the initial render. Which would explain why opening the browser console causes the image to show up, since it forces a re-paint.

If the issue happens only with specific images (from me sitting here refreshing over and over, it does seem to be the same couple images) – perhaps the images have some issues with their encoding. Maybe reformatting and uploading the images could help.

You can also try disabling async on the site to see if my guess is right. I wrote an article on how to do this with code if you want to take a look – https://www.wpexplorer.com/remove-async-decoding-wordpress-images/ – rather then using a plugin.

- AJ

ps: I guess it could potentially be a conflict with the way the browser decodes async images and the fact that they are hidden on page load and fadeIn. Maybe this causes the browser to now re-paint them when they finish decoding – but I’m not able to find anything online about that. Personally, I find animating content to be extremely annoying and I don’t think any site should use it – it also requires added scripts including jQuery and listening to scroll events which slows down your site and lowers your page speed score without a real benefit to the end user. You could also try disabling the animations and see if that helps.

Hi,

You mentioned the navigation bar, this is an older element which uses custom code rather than the WordPress wp_nav_menu function, so plugins that hook into the WordPress Menu won’t work.

Last year I released a new Horizontal Menu element with much more options and an Off-Canvas menu element – https://totalwptheme.com/elements/horizontal-menu/ – I’ve updated the custom header docs recently – https://totalwptheme.com/docs/header-builder/ – these new elements do use the WordPress core menu function with custom walkers, which means that plugins that auto insert code into the menu should be able to auto insert their code into these elements (if that’s what you want).

In terms of the shortcode, it uses the Polylang pll_the_languages() function – https://polylang.pro/doc/function-reference/ – the theme just passes your parameters to the plugin’s code. I just tested the shortcode and I can confirm that the dropdown won’t show any flags, because the plugin displays a standard HTML select element which doesn’t allow anything but text

Now, I tested with the new Horizontal Menu and Off Canvas Menu elements and the Polylang items get added correctly, unfortunately there is an issue. This is that Polylang filters the value of the menu item title and inserts SVG’s – these get stripped out by the security checks in the theme.

I actually decided to code the theme’s Horizontal Menu and Off-Canvas elements in a way that excludes certain hooks to prevent issues with 3rd party plugins breaking the layout – but I may have to adjust things a bit to allow plugins like Polylang to work correctly, while also preventing issues. It’s going to be a bit complicated but I think it should be possible.

If you want shoot me a direct email to wpexplorer [at] gmail dot com and I can send you the updated Total Theme Core plugin when ready with the edits (if possible). Would be ideal for plugins like WPML and Polylang to work with the horizontal and off canvas menus.

- AJ

Here’s what I decided to do…

To prevent any potential conflicts with customers updating, I added a new on/off switch to the Horizontal Menu and Off-Canvas menu elements so you can enable the core WordPress hooks.

This way you can display the polylang dropdown correctly. I recorded a video to show you: https://a.cl.ly/nOurYL47

But honestly the Polylang dropdown is a bit ugly (the icons are very small and blurry) – perhaps there is a better solution to this…

Anyway, if you want the updated Total Theme Core plugin with these changes shoot me that email and I can send it over so you don’t have to wait for an official theme update.

I wanted to also mention again, that displaying the polylang dropdown will be impossible for the Navigation Bar element so you will need to switch to the new Horizontal Menu and Off-Canvas Menu elements (the later if you want the menu to change on mobile).

- AJ

Sorry for all the replies, but I wanted to keep you posted!

I was testing with the labels next to the flags, which looks better and I had to make some additional tweaks so it would work well with the theme. I recorded a video showing you both the polylang flags on the horizontal and off-canvas elements so you can see the results: https://a.cl.ly/llubz8Z0 (I just made the row that’s intended for mobile visible always so I can easily show both in the video without changing browser width).

Anyway, thank you for bringing this issue to my attention, I am sure many customers will like these changes!

- AJ

Hello. The Total theme was purchased. An empty one is installed without any template. How can I choose, for example, the appearance of Total Flat? Here is one of the themes, but how to choose it is not clear https://totalwpthemedemo.com/flat/

Please see the docs here: https://totalwptheme.com/docs/importing-sample-data/

Hi,

In one of the most recent updates I added some code to prevent animations when the user has set “Reduced Animation” on their computer. This is an accessibility fix so that the theme respects the user’s preferences. I wonder if perhaps this is the issue you are having, since animations work for me in all browsers when I check your site.

Can you check your computer so see if you have reduced animations enabled?

Instructions for PC:

• Open Settings (Windows + I)
• Go to Accessibility > Visual effects
• Toggle “Animation effects” to On

Instructions for MAC:

• Click the Apple menu  > System Settings (or System Preferences on older macOS)
• Go to Accessibility > Display
• Turn off “Reduce motion”

- AJ

Indeed, the absence of animation depends on Windows settings. Congratulations to such high level of accessibility of the theme! Thanks a lot for all you replies and explanations!

Glad it was an easy fix

Hi,

So it looks like this plugin may have changed how it works more recently – I wasn’t aware.

If you are using the Free version you can’t filter the Post Cards element if it’s on a standard page as the filter only redirects to archives. So it would be used on a sidebar displayed on categories/tags and the post cards element would be added in the category/tag dynamic template – https://totalwptheme.com/docs/category-taxonomy-template/

If you want to use that plugin to filter a custom grid you would need the pro version, here are their docs – https://searchandfilter.com/documentation/custom-query-integration/

So all you need to do is use the Advanced Query Type in the Post Cards to define the search_filter_query_id={ID} parameter, where ID is the custom filter ID. I don’t currently have access to the premium version, but my guess is that the ID would be displayed somewhere in the admin for easy reference.

The pro version used to be much cheaper and was a single fee (not yearly renewals). So I will likely not recommend it anymore, although it should work and it’s likely still a great solution. But I will see if there are any other free or cheaper alternatives out there. Of course FacetWP is another awesome filtering plugin, but it’s very pricey.

Of course depending what you want, coding a custom filter using the theme’s built-in script is quite simple – https://totalwptheme.com/docs/snippets/advanced-ajax-filter-example/

- AJ

ps: I’ve added the new Meta Query settings for the upcoming 6.3 update, this is what it will look like in WPBakery if interested (also supported in Elementor – just looks different): https://a.cl.ly/8LuE7E1D

Thanks so much AJ, stellar support as always. I managed to sort this out through a lot of trial and error. Just wanted to give you a heads-up if anyone else has a similar issue, the query formatting has changed. The query that worked in the Post Card element was search_filter_query_id=1. The query format you mentioned above is probably from the old version of the software. There’s no proper documentation for the new version yet so it was only through trial & error that I finally got it to work. Thank you again!

Glad you figured that out. Thank you for sharing!

- AJ

This is Aj the theme author.

There isn’t a built-in way to convert a section (like icon boxes) into a carousel and it would not be recommended at all. Carousels require extra scripts (CSS and JS) which slow down the page, and the most important thing for mobile devices is to keep your site fast. So converting a non carousel section into a carousel is very inefficient and not recommended for speed or SEO.

Now, if you really need to do this it’s only possible by using the Post Cards element. You would need to add a post type for your icon boxes – https://totalwptheme.com/docs/adding-custom-post-types/ – see the section this article – https://totalwptheme.com/docs/total-theme-cards/ – named “Using Theme Cards for Icon Boxes/Features/Services”

Then when you insert your Post Cards element you can select a carousel. If you only are showing a single row of icon boxes it will hide the carousel arrows on desktop. Example: https://a.cl.ly/E0uB89kW

In general carousels are not good for websites, I wrote an article about this if you are interested: https://totalwptheme.com/docs/why-you-shouldnt-be-using-carousels-on-your-website/

- AJ

Hi,

This is AJ the theme author.

To translate the theme and plugins you have 2 options:

1) You can manually translate the .POT files in the theme and plugins and add them to your server. This is more advanced and requires knowledge on how to do this. It will require using a translation plugin like POEDIT and adding files to your server.

2) Using a translation plugin. I recommend loco translate: https://wordpress.org/plugins/loco-translate/ – this is one of the most popular plugins, but there are many other you can use.

For the shopping cart “item” specifically, this is a word added by the theme. By default when you use the default theme header with the cart added inside the menu, it will add this to the mobile menu. You could also change how your site works so that the cart is not added inside the mobile menu like that. Instead you could display the cart in the header. For example this demo: https://totalwpthemedemo.com/bolt/ – this is done by using one of the newer “Flex Header” styles – https://totalwptheme.com/docs/header-styles/ – disabling the cart from the menu and inserting it manually in the aside area like such: https://a.cl.ly/o0ulj6pN

I mention this, in case you do prefer to switch the design and have the icon added in the header on mobile (it generally will work better).

You could also switch to using the Header Builder which will allow this as well and much more control over the header design in general – https://totalwptheme.com/docs/header-builder/

- AJ

I can use Flex but the only option is left side, no center and more… How to customise this flex header please ?

Hi,

There are various styles for the Flex header (left, right, center, etc) you can choose from: https://totalwptheme.com/docs/wp-content/uploads/sites/51/2015/02/total-flex-header-styles.png

If you want complete control over your header though, you will want to use the Header Builder as I mentioned previously: https://totalwptheme.com/docs/header-builder/ – this will allow you to design your own header exactly how you want it.

- AJ

Hi James,

I had copied that description from the WordPress register_post_type function documentation which is outdated. Underscores are allowed. I will update the plugin as it should read “Must not exceed 20 characters and may only contain lowercase alphanumeric characters, dashes, and underscores”.

Thanks for the heads up!

- AJ