13512 comments found.
Hi, how would i go about adding course material (videos) to a course that can only be viewed by the person taking the course?
Hi,
You can go to Learnpress => setting => Material Setting => choose the type you want to upload https://prnt.sc/mN39at-eYN23 then edit courses and add Materials https://prnt.sc/gbTJ46vCre7d
Thanks.
do you support Apple pay?
Hi,
Sorry i don’t understand your question very well. if you want to buy theme then you can buy theme here https://themeforest.net/item/education-wordpress-theme-education-wp/14058034 and use paypal. but if you want to ask to buy courses in learnpress then currently Learnpress does not support apple pay. you can use woocommerce.
Thanks.
Hello! How can I remove the ?v=760061f6bfde query string from the URL?
Hi,
Sorry because when having ?v=760061f6bfde it will avoid cache. so i think you should not delete it
Thanks.
Hi, How to remove the menu bar in the mobile responsiveness? Thank you – https://postimg.cc/R6LrWLZy
Hi,
Please go to Appearance => customizes => Mobile footer mavbar => edit https://prnt.sc/SL4F5J6HRL6Q
Thanks.
Hello all,
Is there any way to hide the curriculum for a specific course? The idea is that only enrolled users can view the curriculum.
Hi,
You can go to Appearance => customizes => courses => archive courses => turn off the Curriculum option to hide the curriculum of all courses. Or when creating a lesson, you can choose not to select this option https://prnt.sc/NbUfgLIpbxTi so that when users enroll in courses, they can see the sections. Please check the features again.
Thanks.
When I set a course so that no enrollment or login is required, it produces this message:
“Enrollment in the course is not mandatory. You can access course for learning now.”
I would like to edit this as it is not descriptive and the English is poor. Where I can edit this text string? Thank you!
I actually found where the text can be edited. In the “learnpress.pot” language file you can search for the string and then it will tell you what other files it exists in and you can edit the string in all those files to change the text. However, I assume that these changes will need to be repeated every time the theme is updated. Is there a way to add it to the Child Theme to avoid this? Thanks!
Hi,
You can find and translate in the system or custom file so that when updating, the translation will not be lost. Thank you for your contribution, we will check the grammar of this section again.
Thanks.
The Prerequisites plugin is not functioning correctly, causing a serious issue: my courses, which are set to be free only after completing other required trainings, have been exposed and made accessible to anyone—even without meeting the prerequisites, for free. My content available to anyone.
This is a critical problem that undermines the trust in the theme. As a long-time user, my support period has already expired, so I’m unable to submit a ticket through the official support system.
I’m raising this publicly in the hope that the issue can be acknowledged and addressed, as it affects the integrity of course access control.
Hi,
Sorry for the inconvenience. You can create a ticket on the free forum or contact us via email support@thimpress.com for support checking.
Thanks.
instead of selling the course can i sell the video wise
Hi,
Sorry we don’t have the feature you want yet. you can push the video to the course and users who buy the course can watch the video. you can check again.
Thanks.
Hello, We are building website but not figured out student management yet. Are we going to see all students as a list and see what course they purchased?
Hi,
Sorry, we currently do not have a feature that fully meets your request. You can refer to the learnpress gradebook plugin, or the learnpress student list plugin to see the list of students on a course.
Thanks.
I’ve observed an interesting pattern — when I submit straightforward and simple inquiries, your responses are prompt and efficient, much like a well-optimized plugin. However, when the questions become slightly more technical or require a bit more attention, things suddenly go quiet.
It has now been four days since my last message, and I have yet to receive a response. I wonder — was the question too heavy to handle? Or perhaps my message caused a bit too much stress?
I genuinely hope your support service exists for more than just cosmetic purposes in the website footer, and that it continues to function even when the questions aren’t so light and easy.
Looking forward to hearing from you soon — that is, unless my query is too burdensome to be addressed.
Warm regards,
Hi,
We have responded to you on the forum, please follow the feedback and check again.
Thanks.
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
I had purchased Eduma theme few years back and after activating it through purchase code it was working fine but now after migrating it from AWS to Hostinger Slider Revolution stopped working. And now its not accepting my license key.
Hi,
Please create a ticket on the forum https://help.thimpress.com/ so we can check for you.
Thanks.
Hello dear Thimpress support team pre-sale question: I want to create a project that only provides video courses. Can we disable other course types? Thanks Regards
Hi murohuso,
Yes, you can absolutely create courses that only include video content. LearnPress allows you to create lessons and add videos to each lesson—just like in this example:
https://eduma.thimpress.com/demo-main/course/introduction-learnpress-lms-plugin/lessons/how-to-use-learnpress/You can choose to include only video lessons and disable other types of content if you don’t need them.
Best regards, ThimPress Team
Is there support for recaptcha or another captcha to prevent spam in the user registrations??
Hi,
You can refer to the article https://thimpress.com/how-to-prevent-spam-comments-and-bot-registrations-in-wordpress/
Thanks.
Hi! Great Theme!!
1-Can i configure to the user enter with another information instead of the email in the login? Like a number and password, intead of email and password.
2- Can i configure for the first time the user log in to ask for him to redife the password?
thanks!!!
Just correcting the second question:
2- Can i configure for the first time the user log in to ask for him to redefine the password?
Hi,
Now you can disable auto login so when user register they need to enter their personal email, after confirming email they will create a password. Please go to Appearance => customize => general => additional features => edit https://prnt.sc/tzt-32XhfPEd. Please check again.
Thanks.
Hello I’ve opened a ticket in support for problems with the theme, in particular the curriculum which doesn’t appear and other elements. I’ve been writing for 14 hours and I still haven’t had a reply.
Hi,
We have responded to you on the forum, please check again.
Thanks.
We have given up on the “ticket” system since questions go unanswered for weeks until we post here then someone responds. Warning folks…once you get locked into LearnPress its nearly impossible to leave it…with thousands of students enrolled once you choose learnpress you are LOCKED in. I fact, mine now says I have to update Membership Pro and I dont even use it…
Hi,
Sorry, what is your problem now, you can discuss with us on forum. and if you don’t use paid membership you can disable the plugin and don’t need to use it.
Thanks.
can we make security to downloads any pdf file or YouTube to downloads
Hi,
Sorry we don’t have the feature you want, you can refer to and use more plugins https://wordpress.org/plugins/content-copy-protection-disable-right-click/
Thanks.
Worst Support Ever. It is now like pulling teeth to get a simple question answered about the theme. You can’t even ask simple questions like, how do we change the image on the default page screen. So frustrating, we pay for this support and it is like pulling teeth to get any help.
Hi,
Sorry for the inconvenience. currently we don’t see where you asked this issue. on the tickets we have responded to you. If you want to change the image of the default page, you can go to Appearance => customizes => general => page & title => edit. and some pages like courses/ blog page you can go to Appearance => customizes => general => courses/ blog => edit. or if there are any other problems you can create a ticket on the forum, we are ready to support you.
Thanks.
That is not an option. There is no “page & title” under that tab.
Hi,
Sorry, please go to Appearance => customizes => general => styling => edit https://prnt.sc/lJ4zPGYF0ouZ
Thanks.
Hi, is it possible to make the tab “Materials” in the Thim Elementor Template “Single Course Layout Default” visible for all users in the theme? Currently this tab only seems to be visible for admins. Even with the addon “Display Conditions” of the Premium Addons for elementor it cannot be configured or customized. Seems very strange to me.
Hi,
Sorry, you can go to Appearance => customizes => courses => single courses => enable tab. and this tab only shows when the user has purchased and enrolled courses. please check again.
Thanks.
Hi, thanks, but i would like to use the Materials Tab also for all users. here i want to give the opportunity to download a course-overview PDF, Price lists, conditions of participation and seminar registration PDF. Is it possible? How? Thanks a lot!
Hi,
Sorry we don’t have this feature right now.
Thanks.
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