449 comments found.
Hi, please update the changelog. Thank you
Changelog updated. Thanks
Hi, please update the changelog.
Changelog Updated. thanks
Hi, the recent release said it is version 3.3.1, but the recent changelog is still 3.3.0. Can you update the changelog details, please? Thanks!
Changelog Updated. Thanks
Hi,
I have purchased this theme on 28th November, 2021. Then, I have installed it on my theme. Today, I had to reset my website and then, when I reinstalled the theme and entered the key, it is showing the key is invalid. Can you please help me out?
I already reset the purchase code – check your ticket reply. Thanks
I noticed that the profile page isn’t responsive. You can check it here: https://keenitsolutions.com/products/wordpress/educavo/profile/
Team is working on it. After finishing it I will let you know. Thanks
Facing a lot of conflict issues since the last theme update… unable to access the wp-admin page… it returns with the error message “There has been a critical error on this website.” [it was working fine with other default themes] Note: site front end is working but unable to access admin dashboard
You have to update RS Elements plugin to latest version. Try to follow: Download full package from themeforst. If you will extract that package you will get plugins – then extract plugins and install all plugins manually to work everything perfectly. Thanks
I have been waiting for a long time to receive support for the aforementioned issue. There has been no response from your end.
I already talked with the issue through whatsapp. Thanks
Still, the problem persists…. The theme has conflict with yoast seo, WP-Rocket, and other seo or cache plugins….
I am going to update theme today again. Thanks
I have updated the theme, but still the problem not resolved… once i activate the Yoast or Wp rocket plugins…it throws critical error…
Please try to update memory limit.
The existing memory limit is 256M, How much you want me to increase
I just went to check your ticket. Ftp access not working try to share correct access there. Thanks
Are we able to get Figma layouts for this theme? We require Figma files to adjust the layouts.
We don’t have figma files. We created it without design. Thanks
Hello There!
After the past couple of theme updates, I receive website errors.
In your documentation you mention the requirements below:
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 54M
PHP upload_max_filesize = 128MPHP memory_limit less than 1024M seems to take the site down.
https://terrasantacy.com/I was wondering if your documentation values are correct? Of course I am using more plugins (about 23) but my hosting admins said the theme seems to consume too much memory. Isn’t 1024M too high value to be consumed by the theme/childtheme?
Thank you,
Natasa
You should removed those plugins not needed. Create support ticket :
https://rstheme.com/supportHi,
Seems to be issues since elementor update use Elementor\Core\Schemes\Typography;
Are you working on an update ?
Thx
Everything is updated. You should update rselements plugin manually.
Bug Report Learnpress indicates that “educavo/learnpress/archive-course.php” is outdated current version being 4.0.0 and latest version 4.0.2 how can this be updated?’
As a result courses pages are not showing numbering nor is navigation working.
We already updated the theme today. Hoping your issues will be fixed. If still not please try to create support ticket with your website admin access we will look it for you.
Thanks
Hi, some PreBuy questions, - Can I create questions by category? - and then create quizzes only with a defined Number of questions from selected category, i.e. Cateogry1 has 10 questions and Category2 has 6 questions, then I create a Quizz with 10 question, 6 from Category1 and 4 from Category2 -Can I Import Quizzes and Questions from csv File?
Thanks for your interest, Yes you can create quizzes under category and also set them. You can export or import quizzes if you will use TutorLMS. Thanks
Can I Track the Student Progress and Quizz results? Do you have a Backend Demo?
Yes, TutorLMS have that features. Thanks
I need to activate the theme on a new domain since I have canceled the old domain, and I’m trying to activate the theme, but it refuses to activate.
Try to create support ticket with purchase code – support team will look it. Thanks
Hello, is there pricing plan where student can choose what he needs, and for exemple choose a plan per month for 1 year in wich he can choose 4 courses Thanks
and is there all add-ons of learnpress like drip content, membership, etc…
No options as you mentioned for price plan. Learnpress have drip content or other addons premium and free.
We used learnpress free version so only available all free addons and free features of learnpress.
Thanks
ok thanks ! Can i use masterstudy lms also ?
LearnPress, LearnDash, Tutor LMS theme Demo included. Not compatible with masterstudy. You can use only 3 LMS . Thanks
hi please update change log
Updated: You can check now.
I downloaded and installed the latest version of the theme but it is still version 3.2.0!!
We are going to release another update. Thanks
Why is it that when I want to Active License! it is always rejected? Can you help solve this problem?
You used the purchase code before to a website. That’s why it’s rejecting. I already reset your purchase code through live chat. Hoping you already able to activate it. Thanks for using RSTheme Products.
okay, thank you for your help,
Welcome 
