453 comments found.
Hi, we tried updating our PHP to 8.3. PHP 8.3 breaks the site layout with Deprecated warnings on multiple pages and sections https://app.screencast.com/ZSeXikd6cUIM8
Can you tell us what we can do about this?
Try to use RSElements plugin latest version. Update theme and plugins to latest version then check it. If still facing issues try to create support ticket on following link with purchase code – support team will assist you.
https://rstheme.com/supportHi. Yes, I’ll need to have all the backend in spanish. The client will manage and edit everything and needs to have Elementor, etc. in spanish
Got it but our all addons backend fields not translatable.It’s time consuming matter for translating all addons with fields, post types.
do you inlude a .po file? Maybe I could do the translation…
We have to check and need to create pot file those are missing. We can provide you next week. Thanks
Is there a way to have Elementor and your custom elementor components in spanish?
Do you want backend also on Spanish Language??
Hi, upon updating the WP core to 6.9, the theme is on the latest version too.\ We experienced these issues: - The WordPress admin dashboard was experiencing layout issues and frequent redirects to a 404 (page not found) error, making it difficult to access the wp-admin. - The editor could not be accessed, preventing content updates. - The frontend layout would intermittently break, sometimes loading correctly, then later appearing broken without any changes.
Is the theme fully compatible with the latest version of WP, or is this fully a WP core 6.9 issue? Currently, we reverted the WP Core to 6.8.3.
Theme is fully compatible with latest version. Try to update theme and all required plugins. Hoping everything will work fine. Thanks
Hi, please update the changelog. Thank you
Changelog updated. Thanks
Hi, please update the changelog.
Changelog Updated. thanks
Hi, the recent release said it is version 3.3.1, but the recent changelog is still 3.3.0. Can you update the changelog details, please? Thanks!
Changelog Updated. Thanks
Hi,
I have purchased this theme on 28th November, 2021. Then, I have installed it on my theme. Today, I had to reset my website and then, when I reinstalled the theme and entered the key, it is showing the key is invalid. Can you please help me out?
I already reset the purchase code – check your ticket reply. Thanks
I noticed that the profile page isn’t responsive. You can check it here: https://keenitsolutions.com/products/wordpress/educavo/profile/
Team is working on it. After finishing it I will let you know. Thanks
Facing a lot of conflict issues since the last theme update… unable to access the wp-admin page… it returns with the error message “There has been a critical error on this website.” [it was working fine with other default themes] Note: site front end is working but unable to access admin dashboard
You have to update RS Elements plugin to latest version. Try to follow: Download full package from themeforst. If you will extract that package you will get plugins – then extract plugins and install all plugins manually to work everything perfectly. Thanks
I have been waiting for a long time to receive support for the aforementioned issue. There has been no response from your end.
I already talked with the issue through whatsapp. Thanks
Still, the problem persists…. The theme has conflict with yoast seo, WP-Rocket, and other seo or cache plugins….
I am going to update theme today again. Thanks
I have updated the theme, but still the problem not resolved… once i activate the Yoast or Wp rocket plugins…it throws critical error…
Please try to update memory limit.
The existing memory limit is 256M, How much you want me to increase
I just went to check your ticket. Ftp access not working try to share correct access there. Thanks
Are we able to get Figma layouts for this theme? We require Figma files to adjust the layouts.
We don’t have figma files. We created it without design. Thanks
Hello There!
After the past couple of theme updates, I receive website errors.
In your documentation you mention the requirements below:
Allow Url Fopen (allow_url_fopen) – ON
cURL library** – your server must work with curl or url_fopen.
OpenSSL must be enabled.
PHP memory_limit = 256M
PHP max_execution_time = 600
PHP Post_max_size = 54M
PHP upload_max_filesize = 128MPHP memory_limit less than 1024M seems to take the site down.
https://terrasantacy.com/I was wondering if your documentation values are correct? Of course I am using more plugins (about 23) but my hosting admins said the theme seems to consume too much memory. Isn’t 1024M too high value to be consumed by the theme/childtheme?
Thank you,
Natasa
You should removed those plugins not needed. Create support ticket :
https://rstheme.com/supportHi,
Seems to be issues since elementor update use Elementor\Core\Schemes\Typography;
Are you working on an update ?
Thx
Everything is updated. You should update rselements plugin manually.
Bug Report Learnpress indicates that “educavo/learnpress/archive-course.php” is outdated current version being 4.0.0 and latest version 4.0.2 how can this be updated?’
As a result courses pages are not showing numbering nor is navigation working.
We already updated the theme today. Hoping your issues will be fixed. If still not please try to create support ticket with your website admin access we will look it for you.
Thanks
Hi, some PreBuy questions, - Can I create questions by category? - and then create quizzes only with a defined Number of questions from selected category, i.e. Cateogry1 has 10 questions and Category2 has 6 questions, then I create a Quizz with 10 question, 6 from Category1 and 4 from Category2 -Can I Import Quizzes and Questions from csv File?
Thanks for your interest, Yes you can create quizzes under category and also set them. You can export or import quizzes if you will use TutorLMS. Thanks
Can I Track the Student Progress and Quizz results? Do you have a Backend Demo?
Yes, TutorLMS have that features. Thanks
