9447 comments found.
I sent you an email on a couple of glitches, regarding the property map showing a blank white zone if we chose to hide the listing map. Also the menu disappears after the site loads and I click on the page that lists all the homes.
Hi Edward,
Thank you for reaching out to us.
Your concerns will be addressed shortly in accordance with the support ticket queue.
Best regards,
The InspiryThemes Team
Hi, after last update I have many problems with color settings- phone number, footer etc. I had to change it all via css and it took some time. Will it be fixed? I found solution for header problem in other comment but this update deosn’t looked prepared.
Hi,
Thank you for reaching out to us.
RealHomes is a feature-rich and widely used product. While we strive to ensure smooth updates, occasional inconsistencies may occur, especially when updating from an older version or when customizations have been made to the theme.
That’s why we always recommend performing updates in a staging environment first, so any adjustments can be handled safely before applying changes to your live site.
If you require additional assistance or have questions, please submit a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
i’ve imported the new fusion demo, but it doesn’t show under RealHomes Design. There still “Ultra” is selected. When opening the page now it just shows as ultra but with the colors of fusion and additional errors on top, like: Warning: Undefined array key “Roboto” in C:\Users\xxx\Local Sites\supplierposite\app\public\wp-content\themes\realhomes\framework\customizer\google-fonts\google-fonts.php on line 237
Warning: Trying to access array offset on value of type null in C:\Users\xxx\Local Sites\supplierposite\app\public\wp-content\themes\realhomes\framework\customizer\google-fonts\google-fonts.php on line 239
Warning: Trying to access array offset on value of type null in C:\Users\xxx\Local Sites\supplierposite\app\public\wp-content\themes\realhomes\framework\customizer\google-fonts\google-fonts.php on line 239
Warning: Undefined array key “Lora” in C:\Users\xxx\Local Sites\supplierposite\app\public\wp-content\themes\realhomes\framework\customizer\google-fonts\google-fonts.php on line 237
Warning: Trying to access array offset on value of type null in C:\Users\xxx\Local Sites\supplierposite\app\public\wp-content\themes\realhomes\framework\customizer\google-fonts\google-fonts.php on line 239
Warning: Trying to access array offset on value of type null in C:\Users\xxx\Local Sites\supplierposite\app\public\wp-content\themes\realhomes\framework\customizer\google-fonts\google-fonts.php on line 239
Hi,
Thanks for reaching out to us.
Please consult the following guide to resolve this issue.
How to Fix the error related to Google Fonts: https://support.inspirythemes.com/knowledgebase/how-to-fix-google-fonts-error-after-updating-realhomes/
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Hallo, I just discovered that in every pages the theme generate a nonsense JSON-LD output that contain as @type”, as name page title”, as description first page text block”. I would like to stop that behaviour because those are not the company data to be sent to Google and are missing the important info as address, phone, etc… How could I do that?
Hoping that’s from the theme, Yoast SEO does the same but just I blocked it.
After some search the code comes from the Easy Homes plugin
After some searches the script adding some JSON-LD code is the Easy Real Estate. Now I’m asking how to fix it
Finally I solved adding the following code to the functions.php file in the child folder function remove_conflicting_jsonld() { remove_action( ‘wp_head’, ‘ere_render_agent_schema’ ); } add_action( ‘init’, ‘remove_conflicting_jsonld’, 20 );
Waiting your feedbacks
Hi,
Thank you for pointing it out.
This minor issue will be resolved in v4.4.1, which will be released within a week or so.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Hello, I imported fusion and properties detail page not working. I can’t change logo also. Site: agencjafresh.pl
Hi,
Thank you for reaching out to us.
Kindly navigate to Dashboard → Settings → Permalinks, and save the settings twice so the internal link structure of WordPress is updated. Sometimes it is required to resolve the 404 issues for Custom Post Types.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
It’s not working… I can’t submit question becuase i have to renew support.
Hi,
Please navigate to Dashboard → RealHomes → Customize Settings → Property Details Page → Basics and ensure that you have selected Single Property in the Elementor Single Property Template as shown here: https://snipit.app/KplnzY
Let me know if this resolves the concern.
Best regards,
The InspiryThemes Support
Hello i have a question i need to make the map impeded for the property interactive to show the green area available the yellow and red reserved
Hi,
Thanks for reaching out to us.
Could you please share an example of the embedded map showing the green area available with yellow and red reserved?
Best regards,
The InspiryThemes Support
Pre sale question ❓ Please can you tell me if your last version 4.4 now permit to manage in the same website the “sale” properties and the shor term rental like Airbnb ? Because you told me previously that you’ll fusion these both features in next release…
Hi,
Thank you for getting back to us.
We’re still actively working on merging short-term rental and for-sale property features into a single unified solution. While version 4.4 includes several improvements and sets the groundwork, the complete integration you’re referring to is still in progress and will be introduced in future releases.
We truly appreciate your patience and interest. If you have any other questions or need further clarification, feel free to ask.
Best regards,
The InspiryThemes Support
Updated to the latest 4.4.0 theme and the header disappears on all pages except the homepage.
Scrolling back up will reveal the sticky header, but otherwise, its initial state is invisible.
Hi,
Thank you for reaching out to us.
It seems to be a site-specific problem. Please sign up at our support website and ask your question over there and we will assist you properly.
Best regards,
The InspiryThemes Support
Reverting back to 4.3.9 fixes the issue so it has to do with the new sticky header changes you made in the update.
Hi,
Please consult the following guide to configure the Sticky Header and contact our customer support if you still have any concerns.
Sticky Header (Ultra): https://realhomes.io/documentation/configure-header-settings/#sticky-header
Best regards,
The InspiryThemes Support
I’m using classic and not ultra design variation. I no longer have customer support access.
Hi,
Please consider switching to Modern or Ultra to have the option appropriately implemented.
We will further look into this problem and I will post an update here for you.
Best regards,
The InspiryThemes Support
Hi,
I replicated the problem, and we will ship the patch in the upcoming update of RealHomes.
Please follow the instructions below to apply it to your website.
1) Download this header.php file: https://dropover.cloud/9bff18
2) Upload and replace it in wp-content → themes → realhomes → assets → classic → partials → header.php.
3) The problem will be resolved in v4.4.0 once the file is replaced correctly.
Kindly update RealHomes to v4.4.0 before applying the above patch.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
The patch fixed the header issue. Thanks! On a side note, the custom core color settings seemed to have been reset to the default when I updated the theme to 4.4.0 and I had to change them again. Not sure if you want to try to replicate it on your end, but if it’s a bug, you might want to look into it.
Dear! I want to change my Domain name and need to migrate on other domain with this theme. plz Guide the process. Domain A is makanplot.com and now I want to migrate this theme on B domain name is makanonrent.com.
Hi,
Thanks for reaching out.
To move your website to a new domain without affecting SEO, please follow this guide.
It provides a step-by-step process for safely migrating your site to a new domain.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
thanks for good service & valuable support. i want to make a new website with new domain on this theme. not intersted to use old one domain. is there any simple process to integrate new domain with this theme.
I appreciate your customer care services. thanks
Hi,
Migrating an existing website to a new domain involves transferring the data to the new domain; there is no straightforward way to accomplish this.
Therefore, please consult the provided guide and let me know if you need any further assistance.
Best regards,
The InspiryThemes Support
Hi, question about using Revolution Slider with ‘Ultra Agency’ (https://ultra.realhomes.io/agency/)
Can the slider replace the hero image at the top, using Slider Video, in consideration of the fact this is a Elementor template?
And since its Elementor, do not all the changes go thorugh elementor, rather then contrlling it via this area -> https://realhomes.io/documentation/homepage-settings-modern/#homepage-slider-area ?
Hi,
Thank you for reaching out to us.
The Ultra Agency demo homepage is built with Elementor, so the Slider Area settings are unused.
You can add a Revolution Slider directly using Elementor on the homepage if you’d like to show a slider.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Hello. I tried turning all the listings that had rental status to rented status from the backend by editing the rent property status; the individual property pages now show both rents and rented labels instead of just rented, as I had hoped.
This issue will also apply to changing For Sale to Sold. How do I resolve this and bulk edit property status from the backend, please?
Thank you for helping.
Hi,
Thanks for reaching out.
If you used the Bulk Edit feature to mark properties as “Rented”, please make sure you also unchecked the “For Rent” status. Otherwise, both statuses may stay assigned.
When using Quick/Bulk Edit in WordPress, you must uncheck old values to remove them manually.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
I would like to know how I can change the logo that appears in the google search engine, I want to update it but I can’t find where this function is, please could you help me, greetings!
Hi Cristian,
Thank you for reaching out to us.
RealHomes doesn’t control the SEO-related images. Please install and use the Yoast or All-in-One SEO plugin to modify the logo displayed on Google searches.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
HI, this is presale question, If I want to use your theme to build a property listing website in Chinese Simplified language, the Chinese language should appear in frontend, but backend can be in English or Chinese, can it be done without issue? Thanks
Hi,
I appreciate your interest in RealHomes.
Yes, you can absolutely build a property listing website in Simplified Chinese using our theme. The frontend can be fully translated into Chinese, while the backend can remain in English or Chinese, depending on your WordPress language settings.
RealHomes is translation-ready and supports multilingual plugins like WPML and Loco Translate, making it easy to manage translations as needed.
Please let me know if you have any further questions or concerns.
Thank you,
The InspiryThemes Support
I’m writing my own plugin to import data from a non-standard mls. I can’t use existing plugins, as it contains other functionality needed as well. Is there some documentation on the field names and what needs to be matched with the post type property and everything that is used? That would be really helpful. thanks
Hi,
Thanks for reaching out to us with your concern.
Since you’re writing your plugin to import data from a non-standard MLS, here are some essential meta keys used in RealHomes that you’ll want to match when creating or updating property data.
REAL_HOMES_property_price REAL_HOMES_property_old_price REAL_HOMES_property_price_prefix REAL_HOMES_property_price_postfix REAL_HOMES_property_size REAL_HOMES_property_size_postfix REAL_HOMES_property_lot_size REAL_HOMES_property_lot_size_postfix REAL_HOMES_property_bedrooms REAL_HOMES_property_bathrooms REAL_HOMES_property_garage REAL_HOMES_property_id REAL_HOMES_property_location REAL_HOMES_property_address REAL_HOMES_property_map
These are the core meta keys for storing property-related information in the WordPress database.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
thanks a lot. will do
Hi, how can I make reCAPTCHA show on mobile view during booking?
Regards
Hi,
Thanks for reaching out to us.
Our support team has already provided you with a solution for this issue. The problem is site-specific, so you can fix it by adding the following CSS code to the Additional CSS box (Dashboard → Appearance → Customize → Additional CSS):
.rvr-reCAPTCHA-wrapper {
height: auto;
overflow: auto;
}
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Hi, Does Real Home work with wp 6.8 version ?
Hi,
Thank you for getting in touch.
There are no known issues, and the RealHomes theme should work fine with WordPress 6.8. If you run into anything unexpected, feel free to reach out and we’ll be happy to assist you.
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support Team
Hi, I used the vacation rental and we observed, the calendar booking didn’t work. You can not select dates on your mobile phone, but it works very well on a Desktop. How can this be fixed, please?
With regards
Hi,
Thanks for reaching out to us.
Sorry for the inconvenience this problem may have caused. Please sign up at our support website and ask your question over there and we will assist you properly.
Best regards,
The InspiryThemes Support
Hi, I’ve contacted support regarding the mobile calendar issue, but it’s taking quite a while to receive a response. I’ve also provided login details, but it appears the issue hasn’t been addressed yet.
The main concern is that users are unable to select dates or complete bookings on mobile devices because the calendar isn’t functioning!!!
Could you kindly advise on how this can be resolved as soon as possible?
Thank you.
Hi,
All your concerns are already addressed, please let us know if you require any further assistance.
Best regards,
The InspiryThemes Support
Hello,
I’m testing the “Save Search” function but the button appear only if the logged in user is on “Administrator” level, everything below this level don’t show it and don’t let to save the search. Where can I set it to show on every level?
Thank you for your support.
Hi,
Thanks for reaching out to us.
If you would like to allow only administrators to use the “Save Search” feature, you can disable it for all user levels using the User Roles & Synchronization feature.
User Roles & Synchronization:
https://realhomes.io/documentation/user-roles-synchronization/
If you need further assistance or have questions, please create a support ticket using the link below. Our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Hi. Pre-sale question : Is it possible to use you theme to manage in a same time real estate sale And vacation rental ? In your demo I see only option with real estate OR with vacation system. I would like to use your theme to have : 1/ sale part where customer can find real estate to buy And Also a part with vacation rental where owner can publish their rental like Airbnb Is it possible to have the 2 options on the same website ?
Hi,
Thank you for your interest in RealHomes.
You are correct. The Vacation Rental feature operates independently, and you can set it up on a different subdomain or WordPress installation. We are progressively working towards integrating both systems, with completion expected in the next few updates.
If you have any further questions, please feel free to ask.
Best regards,
The InspiryThemes Support
ok thanks. this is something mandatory for my project to have both who can work on the same website without “friction”
Do you have an ETA to communicate me to know if you’ll push this feature in the next weeks, month …. ? thanks a lot
Why did the Partners section disappear in the control panel (Modern design) during the update?
RE: After enabled it in Post Types settings as guided in the documentation [ https://realhomes.io/documentation/post-types-settings/ ], everything is fine.. Thanks Usman 
Hi,
Thank you for keeping us updated.
We are pleased to hear that you received excellent support. Please don’t hesitate to contact our customer support team if you need further assistance.
Best regards,
The InspiryThemes Support