Hi, is your support still working? I wrote 5 days ago and still no response.

Hi, I downloaded the latest version of ARK Version 1.72.0 and installed it. The contact form stopped working. The log says there is a newer version that fixes this error, version 1.73, but I can’t download it…

The latest version, 1.73.0, cannot be downloaded!

On the detail page https://themeforest.net/item/the-ark/19016121 the following Changelog appears at the bottom:

Changelog 2025 August 16th – Version 1.73.0 - Improved – Contact Form fix for not logged-in users - Improved – PHP8 fixes (deprecated warnings, etc.)

Instead, the Downloads section https://themeforest.net/downloads only allows you to download version 2025 April 21st – Version 1.72.0

Version 1.73 should fix the bug “Contact Form fix for not logged-in users” which is very important, otherwise, forms cannot be submitted by anonymous users and effectively renders all contact forms unusable.

Quick question for ACF Pro. Do you provide a license for it? Because without license key, Pro features like repeatable fields, cloning , options pages and more are disabled in ACF.

It doesn’t look like WPML supported. Can you please explain clearly how we can translate a page? Which WPML editor should we use? I duplicate a page but Fresh Builder elements don’t show up. I try to use Copy Content from [Main Language] feature yet this option does still not copy Fresh Builder elements. Can you guide please? (I bought your theme but couldn’t use it until now)

I’ve written to you three times in the support box, and you’ve never responded. How can I contact you with post-purchase questions?

Hi. Does your support service cover website updates?

an author, who is not answering any comments and not providing any updates for the theme is no longer my purchasing partner

Hello, I own 5 License. Bought long time ago. Never had any questions. Today one! How can I change the size and font of a navigation menu? lets say “header default”

thanks

There is currently a vulnerability with the theme / plugins that has been unpatched since Feb 2025. Please can you release a patch for this?

Ark Theme Core <= 1.70.0 – Unauthenticated Remote Code Execution https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/ark-core/ark-theme-core-1700-unauthenticated-remote-code-execution

There is issue with like 3 or more latest releases – min minicart does not open on hover!

Hello, after update 1.72.0 the contact form doesnt work (wordpress 6.8.1, PHP 8.3.21) . Please check. New update nessescary? Thank you. Rainer https://hockelmann-augsburg.de/kontakt/

Hello, After the Ark 1.71 update, all forms of developed sites no longer work. Anyone has the same problem? Since the developer is no longer responding, does anyone have a solution please?

Latest update blocks in-line PHP elements from working. Looks like all the author did to address the security issue was add a check if you’re logged in as admin to allow eval() to run php.

if (current_user_can('delete_users')) {
        $result = eval($condition);
} else {
        throw new Exception('You are not an administrator.');
}

There has been a critical core vulnerability for nearly 2 months without any patches. https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/ark-core/ark-theme-core-1700-unauthenticated-remote-code-execution

Please advise.

Hello FreshFace. We have 38 ark licences and we are worried about the Fresh Framework core vulnerability. Please provide a patch or tell us you are working on it.

Hello,

All of a sudden,I encounter a “Fatal error” raised by the FreshFace framework which seems to be linked to a custom type created with ACF Pro. Part of the site is broken. The “contact the author” form leads to…. no answer ! Can you please get back to me on this ?

The vulnerability with the Fresh Framework core is a critical issue and a patch is needed urgently. https://patchstack.com/database/wordpress/plugin/ark-core/vulnerability/wordpress-ark-theme-core-plugin-1-70-0-unauthenticated-remote-code-execution-rce-vulnerability?_s_id=cve

Ark Theme Core <= 1.70.0 – Unauthenticated Remote Code Execution

https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/ark-core/ark-theme-core-1700-unauthenticated-remote-code-execution

Hi! I’m having problems with the Ark Theme Core and Fresh Framework plugins, the website won’t load. I’ve already tried updating the template, plugins and deactivating other plugins. Only these two are causing problems and the website won’t display.