12632 comments found.
The full description is not coming in this demo and I have installed this same demo. How will the full description come on a single product page?
found it … no need to reply
Hello,
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
Hello Team, Kindly advise regarding your latest version of the themes , having issue on IOS Mobile : https://www.azelec.com/wp-content/uploads/2025/05/category.jpeg , Kindly advise
Hello,
We will fix this issue in our next theme update. As for now, use the following custom CSS to fix this
.wd-nav {
--nav-img-width: 18px;
}
Kind Regards
Thank you
Can I use the theme on another domain belonging to the company without any problems? I mean I try the options and apply them to the original site, but without any problems occurring in the domains. Is it with the same activation code or without activation?
Hello,
Yes, you can activate one regular license on both development and production websites.
Kind Regards
Hello, good morning. How can I assign new custom fonts (personalized fonts) globally in WoodMart?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hi can i use any demo data to build a multivendor marketplace store? or importing the hand made demo is a must?
Hello,
Thank you for choosing the WoodMart theme for your project! We’re here to help you get started and ensure you have a smooth experience.
Yes, you can use any of the prebuilt websites for the multivendors project.
Kind Regards
Hello. If we purchase your theme again for a new client/project: We can handle a cut off time for delivery date option? For example: Every store owner have a cut off time. Woodmart added a delivery time option but do not have an option when the shipping will cut off in the day. Lets say you have an store. An order is added by customer. Its 10am: you will pack the order today and it will shipped tomorrow. But 6pm you will leave your inventory house and all orders which are added 6pm or later will be packed and shipped tomorrow. All delivery date plugins and themes with delivery date option can handle this simple need. Because all store owner have a cut off time and nobody is packing products 24h per day. So finally the customer will get in a woodmart theme a wrong delivery date information. Do you plan to add a cut off time for delivery time?
BR Tommy
Hello,
Thank you for your question. Yes, we are going to add this functionality in our 8.2 update.
Kind Regards
Actually, this feature is already available starting from WoodMart 8.1
Hello, does this theme already support WP 6.8.1 and WooCommerce 9.8.5?
Hello,
Thank you for choosing the WoodMart theme for your project!
Of course, our theme is fully compatible with the latest WP and WooCommerce versions.
Kind Regards
Could you help me to translate my woodmart installation to HUNGARIAN? What can i do?
SOLVED 
Hi,
OK, we are glad that you solved it.
Regards
Hello, I started with elementor, however i now want to reset and reinstall, only this time i want to use Wp bakery. Can you please guide me how i can reset/delete everything and reinstall?
Hello,
Thank you for reaching out and for choosing our theme!
You can run a fresh WordPress installation. To do this, you can use the WP Reset plugin. https://wordpress.org/plugins/wp-reset/This plugin can be used to remove all existing content and install a fresh installation.
Kind Regards
with this I can move from elementor to WP bakery? and the theme i purchased still holds good to reinstall? Kindly confirm
Yes, you can reinstall it. But you need to deactivate the license first in WoodMart -> Theme license or in your account on our website xtemos.com
Hello,
I cannot save theme settings whe I click Save settings it sends me to another page that says this:
_all_payment_methods_ticket SERIALIZED DATA _all_payment_methods_v0 debmaster,amex,clabe,paycash,visa,master,debvisa,banamex,serfin,oxxo,bancomer _can_do_currency_conversion_v0 1 _can_do_currency_conversion_v1 1 _checkout_payments_methods SERIALIZED DATA ...
Do you know how to resolve this?
Thanks!
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.
Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Hello Support,
How to resolve the following mobile slider error on PageSpeed Insights?
Largest Contentful Paint element – 8,490 ms (This is the largest contentful element painted within the viewport.)
Element div.flickity-viewport > div.flickity-slider > div#slide-1679 > div.wd-slide-bg https://prnt.sc/3_elYno1Q4d4Please advise how to resolve this error.
Thank you
Regards,
Alex
Hello,
LCP message doesn’t mean that this particular element is loaded slowly. It just indicates which element is the Larger Contentful Paint. Read more here https://developer.chrome.com/docs/lighthouse/performance/lighthouse-largest-contentful-paint/?utm_source=lighthouse&utm_medium=lr
First, you need to optimize the site in general – https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
HI sorry supported ended ages ago but woodmart core latest update donno if its the patch about php etc but more or less ever since then my server load skyrockets
i disabled the core and boom working enable and the server load goes high.
unsure what to make of it but something is making everything go balistic even mysql but more so php process in ajax and a lot of php workers. lot of autoloads as well
Hello,
To better understand the issue, please provide more information: on which pages you notice the increased load, what exactly the difficulties are, and if possible, share screenshots, videos, or logs illustrating the situation.
Also, for a thorough diagnosis, we will need temporary access to the site’s admin panel. Could you please provide it?
Regards.
so i disabled all the plugins last night i wanted to see what plug in is causing this issue there was a issue with woocommerce but taht was resolved yet still having this issue
since i re enabled woodmart core plug in the spikes happend jumps from 2-8/9 instantly under WHM > Terminal > command Top / htop
lot of PHP processes hogging high % cpu counts ive restricted the childs on litespeed otherwise it just takes all the workers i give it.
now at the same time and im not sure if its the case on Top %ST was like 4.6 so im having a hosting issue i think unconfirmed but this plug in def spiked
We understand that you’re experiencing high server load and increased PHP processes after enabling one of the plugins. However, to properly investigate and help you resolve the issue, we still need some essential information:
Please provide a link to your website, so we can check the behavior directly.
If possible, share:
Screenshots or a short video showing the CPU spikes or process activity (e.g., from top or htop).
Any relevant logs from your hosting panel or debug output from WordPress.
Also, for a full inspection, we kindly ask you to provide temporary access to the WordPress admin panel. Without this information, we won’t be able to reproduce the issue or offer specific guidance.
We appreciate your cooperation and look forward to helping you resolve this as soon as possible.
Regards.
Hi this theme work[compatible] with adding custom post code in wp-content/themes/oneTheme/functions.php ? for example below code for adding new post type ?
function tc_events_post_type()
{ } add_action(‘init’, ‘tc_events_post_type’);
$supports = array(
);
$labels = array(
'name' => 'events',
'singular_name' => 'event',
'menu_name' => 'events',
'name_admin_bar' => 'event',
'add_new' => 'new event',
'add_new_item' => 'add new event',
'edit_item' => 'edit event',
'all_items' => 'all events',
'search_items' => 'search',
'not_found' => 'no item!',
);
$args = array(
'supports' => $supports,
'labels' => $labels,
'public' => true,
'taxonomies' => ['category', 'post_tag'],
'menu_position' => 5,
'has_archive' => true,
'menu_icon' => 'dashicons-book'
);'title',
'editor',
'thumbnail'register_post_type('events', $args);Hello,
Thank you for being interested in our theme and contacting us.
Yes, our theme supports creating custom post types, just like any standard WordPress theme. You are free to add custom code such as your example.
To ensure your code works correctly and doesn’t get overwritten during theme updates, please add it to a child theme. You can find detailed instructions on how to set up a child theme in our documentation: https://xtemos.com/docs-topic/setup-child-theme/Regards.
“Don’t Forget to Complete Your Purchase!” Where can we change this email? There is no option in WooCommerce email settings. Thank you
Hello,
If you want to customize it, you need to override the templates either woocommerce/emails/abandoned-cart.php or woocommerce/emails/plain/abandoned-cart.php files via your child theme.
Kind Regards
Did you guys think about integrating Surecart
Hello,
Thank you for the feature request. We will consider this for our future updates.
Kind Regards
Hi,
I just got the need to apply some custom PHP code as I need to stop the search result from displaying items from the homepage. I looked for the Child theme and couldn’t find it in the downloaded files. Any way to supply it?
Thanks!
Hello,
Thank you for reaching out and for choosing our theme!
You can download and install it manually here https://xtemos.com/docs-topic/setup-child-theme/
Regards.
I need to display a Category filter option in the Sidebar of the Shop page, allowing users to filter by Category. This filter should be shown in the Sidebar, not implemented through an HTML Block, as I’ve tried the HTML Block method but it can’t be displayed in the Sidebar. How can I achieve this? Thank you so much.
Hello,
Navigate to Appearance -> Widgets -> add the “Product categories” element to the “Shop page Widget area” – https://prnt.sc/6Fr_qWHD09Ix
Kind Regards
Hi, After trying out different themes, I really appreciate how great of a decision it was to get the Woodmart theme in its first year. For me, it’s still the most fun and unique theme to set up and use. Just wanted to share a project I worked on a while ago with friends who are just getting into Woodmart: https://pormas.com.tr/
Hello,
Thank you very much for using our theme and sending us your website. It looks very clean and stylish. Can we add your website to our showcase?
Kind Regards
Thanks, I’m glad you liked it. Of course, no problem.
Great, thank you!
Where is the child theme associated with this theme? I extracted the files but didn’t find the child theme.
Hello,
Thank you for reaching out and for choosing our theme!
You can download and install it manually here https://xtemos.com/docs-topic/setup-child-theme/
Regards.
I can’t manage to log to disconnect the licence on xtemos, I don’t reiceve the email and I try to send a contact form on your website and it doesn’t work
Hello,
Please send us a message using your account on ThemeForest so we can verify that this purchase code belongs to you. Use the contact form here https://themeforest.net/user/xtemos
Regards.
