Discussion on Ronneby - High-Performance WordPress Theme

Discussion on Ronneby - High-Performance WordPress Theme

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hi!

please tell me on which domain my theme is activated, or preferably log it out of that site, because I certainly don’t use it anywhere :( and I want to activate it on mine

Hello Przekurek!

Your code was activated on the following website – https://stacjawola.pl/ I have dextralized it, now you can use it on the new website.

Best regards,
DFD Support Team

I applied the demo in the link: https://rnbtheme.com/seventy-fifth/ However, I have a serious hard time editing the homepage with WPBakery Page Builder. When I switch to edit mode, I get an infinitely loading screen. Edit buttons do not appear. I tried with different browsers but the problem is the same in all of them. How can this be solved?

Hello Resulkartal!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hi hope you well. Im trying to deactivate the ronneby theme from another website and move it. Its not allowing me to deactive it. Is there something that needs to be done on my side in order to do it?

Hello!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

would be nice if you in the next update change the contact block so that the pone number has a link and is clickable, same as email. just an idea :)

Hello Booket!

Thank you for the recommendation. We have added this idea to the list of customer requests for the future.

Best regards,
DFD Support Team

Hello,

I purchased the Elementor version of the Ronneby theme specifically because I wanted to use Elementor, not Visual Composer.

However, none of the imported demo content looks like the advertised demo. The pages are either broken, empty, or full of raw shortcodes from Visual Composer. I followed all the correct steps and used the Elementor kits provided in the package, but the imported result is nothing like the live demo.

Also, the Elementor Kit Library is not usable for me because it requires a paid subscription. This means I cannot import anything from there.

To be clear:

I bought the Elementor version.

I do not want to use Visual Composer.

I expected to get pages exactly like your demo that I can edit with Elementor.

What I received is incomplete, messy, and unusable for a business website.

I’m under time pressure because I signed a contract and chose this theme to speed up the work. Unfortunately, this situation is slowing me down instead of helping.

Please let me know how I can get the fully working Elementor demo pages that look like what you advertised. Otherwise, I will have to consider requesting a refund.

Thank yo, Marjan

Hello Marjan!

Could you please get in touch with us via ticket here and clarify the WP access details? And also write which demo you tried to install.

Best regards,
DFD Support Team

Hello Marjan!

A reply has been sent to your email.

Best regards, DFD Support Team

im sorry my purchase code does not work, what can we do?

im reistaled my website and try to reactivete my plugin but its not working

Hello Samson!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Or via Envato contact form.

Best regards,
DFD Support Team

Hello,

I have purchased and installed the Ronneby theme and I’m using one of the Elementor demos (Eighty Second). However, I cannot find the Ronneby Core plugin inside the download package. Without it, I am unable to access the Theme Options panel.

Could you please provide me with the correct ronneby-core.zip file or a link to download it?

Thank you for your support!

Best regards,

Hello Marjan!

The plugin is installed from the theme installer. See the screenshot – https://prnt.sc/biBoDJYI5j4a If you can’t install it yourself, create a request here and send a link to the site and access to the admin panel.

Best regards,
DFD Support Team

Hello again,

I’d like to clarify the full issue as I’m still unable to proceed: PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature So the ZIP was corrupt and could not be unpacked.

Because the installer was broken and there was no Core plugin file in my theme package, I had no access to Theme Options.
Unfortunately, this situation forced me to reset my hosting and reinstall WordPress from scratch to try again.
Now that I’m trying to activate the theme again, my purchase code is being rejected as invalid, even though I’ve only used it on this site.

➤ Could you please:

Send me the working ronneby-core.zip file directly

And reset or reactivate my purchase code so I can complete the installation

I appreciate your help — I’ve spent days trying to fix this and really need to move forward.

Thank you in advance,

Hello Marjan!

A reply has been sent to your email.

Best regards,
DFD Support Team

Hello! Any update soon? Thank you!

Hello Martin!

We are currently working on some compatibility fixes with the latest WordPress update. As soon as all issues are resolved, the update will be released immediately.

Best regards,
DFD Support Team

Thank you!

Hi, I am trying to update my theme aftera full restore and I get this message

Descargando la actualización desde http://dfd.name/check/plugins.php?plugin=ronneby-core&code=…

Descomprimiendo la actualización…

Instalando la última versión…

No se ha podido descomprimir el paquete. El paquete no contiene archivos.

Ha fallado la actualización del plugin.

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

What can I do?

Hello Birigoyen!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hello, I just purchased the theme and cannot get the Elementor version installed/imported on my demo site. Can you please help me? I tried your support page here: https://rnbtheme.com/documentation/first-steps/demo-content-elementor but it doesn’t work.

Thanks Becca

Hello Winsleav!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

I am getting this message on all my Ronneby websites today: Ronneby theme core plugin. Contains DFD custom shortcodes for Visual Composer, custom post types and custom shortcodes

Version 1.5.66 | By DFD | Visit plugin site This plugin failed to load properly and is paused during recovery mode.

An error of type E_ERROR was caused in line 211 of the file /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-filesystem.php. Error message: Uncaught TypeError: Typed property Redux_Filesystem::$creds must be array, bool used in /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-filesystem.php:211 Stack trace: #0 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-filesystem.php(286): Redux_Filesystem->advanced_filesystem_init(‘dfd-ronneby?pag…’, ‘direct’, true) #1 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php(269): Redux_Filesystem->execute(‘dirlist’, ’/home/fccrg/www…’, Array) #2 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/extensions/custom_fonts/class-redux-extension-custom-fonts.php(127): Redux_Extension_Custom_Fonts->get_fonts() #3 /home/fccrg/www/wp-content/plugins/ronneby-core/inc/redux_framework/redux-core/inc/classes/class-redux-api.php(253): Redux_Extension_Custom_Fonts->__construct(Object(ReduxF

Hello Bemery!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

How do I deactivate the theme on an old domain so I can use it on a new development? Can you tell me where it is activated? I can’t find that information anywhere.

Thank you

Hello Angeliquegiles!

Here’s an article on how to deactivate the theme – https://rnbtheme.com/documentation/knowledge-base/how-to-deactivate-purchase-code If for some reason you can’t do it, contact us here.

Best regards,
DFD Support Team

While we try to import the demo its showing the failed to import and try to manually import the elementor kit and its showing error file corrupted .

Hello!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hello mates, the deactivation purchase code isn’t working because the website i’ve used before was for test purposes.

I’v send an email to you earlier, please help me.

Thanks!

Hello!

Could you please get in touch with us via ticket here and clarify the WP access details?

If you are vitorhfpereira, please check your mail (spam folder). We have replied by mail.

Best regards,
DFD Support Team

Do you guys support WordPress 6.7.2?

Yello Technobytee!

Yes. Our theme is compatible with Wordpress V.6.7.2

Best regards,
DFD Support Team

Hi there

www.chiefstentedcamps.co.za The following error shows on a few pages Warning: Undefined variable $alt in /usr/www/users/chiefwypyu/wp-content/plugins/ronneby-core/inc/vc_custom/dfd_vc_addons/modules/dfd_image_module.php on line 324

I emailed you directly 31 March and again 3 April 2025

Kindly advise. Thanks

Hello!

Unfortunately, we did not receive the letter. I need access to the site’s admin panel to deal with the error. Do not send it here.

Could you please contact us via Envato contact form.

Best regards,
DFD Support Team

I can’t deactivate the purchase code on my old domain. When I click on the deactivation link, absolutely nothing happens.Ticket login purchase code also doesn’t work…

Hello Robalus!

Could you please contact us via Envato contact form.

Best regards,
DFD Support Team

Hi can you please guide me for the update.

Do i need to update wp to version 6,7,2 ?

WP backery also requires theme update “You have version 7.8 installed. Update to 8.3.1.”

Thank You in advance.

Hello!

Yes, you need to update. An update to the theme with the updated WPBakery plugin will be released soon. If you want to update earlier, write to us here and we will help you.

Best regards,
DFD Support Team

Hey,

I can’t deactivate the purchase code on the kancelariadryja.pl domain. When I click on the deactivation link, absolutely nothing happens.

Best regards, Marcin

Hello Rices!

Could you please get in touch with us via ticket here and clarify the WP and FTP access details?

Best regards,
DFD Support Team

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