21504 comments found.
Hi Presale Question: Is Elementor Pro included in this Theme for a one time payment of 39$? Or did I get something wrong?
Hello!
Elementor Pro is not included. But you can use its free alternative – Pro Elements. All our demos are built with this plugin.
Yes, this is a one time payment. If you need to build multiple websites, it is necessary to buy a license for each of them. This is true for all ThemeForest themes, not just The7.
Hello, After updating either the The7 theme or WPBakery Page Builder (or both), the content on all my pages is no longer centered. It appears left-aligned across the site. Previously, the main content was centered nicely within the layout. I’ve confirmed that the layout is still set to “Wide” and the content width is 1300px in the theme settings. However, after the update, it looks like the content container lost its `max-width` and `margin: auto` styling — resulting in everything shifting to the left. Can you please let me know if this is a known issue and whether there is a fix or recommended setting change?
.vc_row[data-vc-full-width-temp]{
margin-left:0
}
as a temporary fix. Sorry for the inconveniences!
Hi there, thank you so much for your quick response and help! The temporary CSS fix you provided worked perfectly, and my layout looks good again.
I really appreciate your support – great job!
Always welcome! Hopefully, we will release the fix soon!
1. Can I ignore plugin updates? When you update your theme, external commercial plugins are also updated?
2. Can I use “activate” with “elementer” and “wpbakery”? Are there any conflicts?
3. For example, Elementer for page A, WPbakery for page B Can I use multiple builders on one domain?
Hi! 1. Yes, you can. Theme update doesn’t launch plugins updates automatically. 2, 3. It’s not recommended. And it’s not related to the theme. They can conflict in general. And it will also slow down a website, because both page builder require much resources.
Loving this theme and making progress but today I think WP Bakery updated and now it won’t save any changes. I work on the page, I Update, it shows Update …. then my page is not changed. Tried a lot of times. There is no caching plugin or anything, brand new WP latest version.
Hello! Sorry, we can’t replicate such a problem, neither I see any issues alike reported in the recent comments on WPBakery page. Could you please delete the plugin and install it from scratch. Also try deactivating all your third-party plugins. If nothing helps, please submit a report at https://support.dream-theme.com/
Thank for your the quick response, I want everyone to know this is not theme related. It’s only the Front-End editor … the Back-End editor saves just fine. There are other reports of this so I will hang tight for WP Bakery fix. Thanks again.
Thank you for the investigation and for the heads up!
A security vulnerability has been flagged with the current version of WPBakery Page Builder (8.4.1). The issue has been resolved by the patch 8.5 but that one is not accessible if the plugin has been made available through this theme. Can the theme please make this update available, so no security issues arise?
Hi! We will release the update ASAP. Thank you for the heads up!
Hey, my woocomerce product pages are missing sidebar, dropdowns in the menu and a footer. All other pages work fine. Not urgent, just checking if someone else has same problem
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
How to get rid of the white space below the Header and above the Footer?
Hello! Please refer to https://support.dream-theme.com/knowledgebase/remove-gap-above-and-below-content-area/
Hello, since a recent update, the ‘State’ drop-down menu on the checkout page is not working. If I switch to the default theme it works. Drop down menus on other parts of the site are fine.
Hello! Pardon, we can’t replicate the problem at our end. Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Are there pre-made styled Templates that can be drag and dropped via Elementor? Like 30 different CTAs or 40 Text templates … that already look lit?
Hello! You can find available layouts here:
https://the7.io/elementor-2025/elements/
https://the7.io/elementor-main/elements/
And import this page https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/#single-page
Does your theme offer login to a Client Panel (Agency Dashboard, Project Management and CRM) after the client purchasing a service?
If this theme offers this tool, how can I view the Customer Dashboard demos?
Hello! Our theme offers standard WordPress Dashboard. You can check it on screenshots here https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/ You rather need to install some appropriate plugin.
This theme is fantastic. Your support is fantastic too
Thank you so much for your kind words!
Hi there, is it possible to hide the search field on top bar from some specific pages ? Thanks a lot.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi there! I’m interested in using The7 for an eCommerce project and would like to know if it’s compatible with the Release0 WordPress Plugin (https://wordpress.org/plugins/release0), which integrates ChatAgent Support features into WordPress sites.
Does The7 support this plugin without issues, or are there any known limitations or extra steps needed for smooth integration?
Hello! I am afraid we have no testing data for these plugins.
Hallo Ich wäre an Ihrem Theme interessiert. Mit dem Theme, das ich jetzt benutze ist das Einpflegen von Beiträgen sehr einfach. Diese können über die normale Worpress-Maske eingetragen und veröffentlicht werden. Dies hat den Vorteil, dass ich auf meiner Seite mehrere Autoren Berichte schreiben lassen kann, deren Berichte dann alle gleich aussehen und sie ihre Berichte ohne größere Umstände und Einstellungen freischalten können. Ist dies mit ihrem Theme auch möglich? Gibt es eine Art Testversion, mit der man das Theme ein paar Tage testen könnte?
Vielen Dank für ihre Info
Hello! You can add posts in the standard WordPress way via Dashboard -> Posts -> add new. If it requires submitting them via a form, you need to find the appropriate plugin.
There’s no trial version, but you can try reading our guide https://guide.the7.io/
Hello. I made a typo in the homepage domain address, so I re-registered the domain. Can I change the domain address? I couldn’t login the team link, so I’m leaving it here.
I’m trying to change from napkol.com to nabkol.com
Thank you.
Hello! Yes, you can manage your purchase code at https://my.the7.io/
Thanks to the support team, I was able to resolve this issue. Thank you all!
Always welcome )
Subject: Request for License Reset for The7 Theme – Honest Misuse Clarification
Dear [Support Team / Dream-Theme Team],
I hope this message finds you well.
My name is Marc (Nexophonix, on theme forest) , and I am the owner of a digital agency. I have purchased four licenses of your excellent theme, The7, through ThemeForest. I want to begin by expressing my appreciation for the flexibility and design quality your theme offers—it’s been an invaluable resource while planning future projects.
However, I want to be fully transparent regarding my usage of the licenses. Over time, I activated the theme on several domains, but this was primarily for short-term testing and evaluation purposes not even 30 minutes These were not live or client-facing websites, but rather exploratory setups to assess template options and Elementor integration compatibility. Unfortunately, I now understand that this usage may appear as suspicious or improper license activation.
I want to emphasize that none of these activations were used in final production websites. I take licensing compliance seriously and acknowledge that I should have been more cautious with how I tested the theme across multiple domains.
With that said, I kindly ask if you would consider resetting the licenses associated with my account. Going forward, I will be far more mindful and ensure that each license is activated strictly for its intended purpose.
Thank you for your understanding and support. I am more than willing to provide any additional information if needed, and I genuinely hope we can resolve this matter in good faith.
Hello! I am sorry, but all your purchase codes have been used on 18 different domains during the last 5 years. And, unfortunately, it doesn’t look like short-term or accidental usage.
Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
Hello! I used the theme license on one domain, but I want to remove that license from the domain so I can use it on a new domain. How can I do that?
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
This is true for all Envato themes.
If you need a staging copy, please refer to https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
Hi, I am curious which template of DREAM Theme is used by this website. I want to buy it but I can’t find the design with you? This website: https://www.gptrial.be/ I used ELEMENTOR for building websites. Thanks in advance
Can i get a reaction on my question ?
Hello! This is not a specific demo, but custom design.
Is there a way to reset my license? I no longer have the domain it was listed under. I went to my.the7.io and it said locked, I need this on a domain ive recently purchased
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
How do I unlock it? Now I have a template that I paid for that I can’t use
Hello!
Unfortunately these are the license terms (which you have acknowledged and accepted on the purchase). Unfortunately, we will not be able to unlock your code.
Thank you for your understanding
Why available for download version 12.4.0 only?
Hi! We have submitted the new version to ThemeForest, but it’s still under revision. Nevertheless, the update is available via WP-admin > Dashboard > Update.
Thank you for understanding.
Hi! The new version is already available in your TF profile -> Downloads tab.
