423 comments found.
Hello, I have Academist version 1.10 and can’t update the WooCommerce version (the latest stable version is 6.9.1) to avoid display issues with the cart and checkout pages. Is there a solution?
I tried with a staging site with version 1.3 of the theme and 10.3.5 of WooCommerce but I still have problems with the cart, checkout, etc. pages.
Hello,
When WooCommerce is installed, the Cart, Checkout, My Account and Shop page are created automatically. These pages use Gutenberg block editor and this is why they look different then the ones which use templates by the theme.
Navigate to WooCommerce > Settings > Advanced and make sure to select Cart, Checkout and My Account pages that are imported with demo. These pages will be named the same, however, the ID should be higher (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Update not available for version 1.2
I have 8 licenses for this template with version 1.13 from September 2023, and it’s impossible to download the new February 2025 version, even though I’ve properly updated and configured the Envato Market plugin with its corresponding token.
The template itself also doesn’t offer the update in the WordPress Themes menu.
You indicated in these comments that I should contact support, but I can’t because my licenses have expired. I understand that support is out of reach, but template updates should be available since I paid for this premium template.
Hello,
Version 1.3 is now available on ThemeForest. The version 1.2 was also available on ThemeForest, it is just that 1.13 accidently stayed in style.css as a version.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. You can also update theme using FTP method.After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
In the changelog it is noted that version 1.2 – February 26th, 2025 exists, but when downloading the latest file from Themeforest 1.13 is still the latest version available. How to access the newest version?
Hi,
The latest version on ThemeForest is version 1.2 at the moment. Please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Does the theme support WPML RTL languages, such as Arabic?
Hello,
The theme is compatible with WPML, however, RTL is not supported unfortunately. You can check our theme with RTL support here.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello I am looking for a Learning Managment System theme, does the Bridge theme support any LMS? Best,
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Presales question can i have video in carsouel like this https://bse.ltd/
Hello,
Thank you for taking an interest in our theme.
The theme comes bundled with the Revolution Slider. You can use it to create sliders with video backgrounds, as in your example.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can we have courses to show like this https://india.studyin-uk.com/find-courses/
Hello,
The courses are displayed using the course list, and they appear as on our demo examples here.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good day, great theme, PREBUY QUESTIONS, Can i achieve these on your theme? 1.pls can users register and login,? 2 Users can land on a dashboard where they can take pay to take exams, when passed, certificate will be autogenerated ? 3. Also on users dashboard, they should be able to view certificate, retake exam if failed? 4. can certificate be verified by anyone by inputting the unique certificate ID number on the website?
Hello,
1. Yes, the users can log in. 2. Once the user is logged in, access to the user dashboard is available, where all the courses are listed. The system doesn’t offer automatic certificate generation. 3. Once the course is completed the progress bar for this course will be filled out and the customer can choose to retake the course if they want, but they won’t receive a certificate. 4. There is no option to enable this, as there are no automatic certificate options.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I like this theme, however lately, I’m getting a lot of spam bots using the login/register feature. I noticed within the comments there was a comment about this 3 years ago with no solution….has this been solved now, can you add reCapture to stop it, can you advise, please?
I tried to add a support log but I purchased this theme over 2 years ago and I’m out of support, I think this is a key thing that needs resolving, as when it’s an issue, it will spiral out of control!
I’ll await your response…
Hello,
There is no built-in ReCaptcha option login form. Implementing this would require additional customization, but this falls out of our support scope.
You can try to use some of the 3rd party Antispam plugins.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, is possibile to publish some courses without the price and without the buy button? i want to show some courses among those available, that are in program and not purchasable. if i leave empty the price field, it is showed as 0€ and users can add it to the cart and “buy” them. thank you
Hello,
It is possible to remove the price and the purchase button from some of the courses using CSS. Please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Just bought Academist. Your supportpage does not recoqnize the purchase code. Please help
Hello,
To submit a ticket please follow instructions from this article How To Submit A Ticket.
When you log in at our Help Center, click on the “Submit a Request” link in the header, and fill in the form as shown in screenshothttps://prnt.sc/1vp70gc First, enter your purchase code, then select the profile (in this case Elated) and then the theme. Once you go through the steps explained in the article, and you submit a ticket, the theme will appear as supported on your Help Center account.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please read my text carefully. The interface does not recognize my purchase code. The theme I bought is NOT in the account. I am stalled now.
Hello,
For the theme to appear on your Help Center you first need to submit a ticket. After you submit a ticket the theme will appear as supported on your account. Please follow instructions from this article – How To Submit A Ticket. If you still can’t submit a ticket through Help Center, you can contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Presale questions.
1. Can the sections (classes) have time limit, that if the customer can’t finish in time that class will be over and they have to move to the next section and if they finish early they don’t have to wait but move to the next section?
2. Also the course should be available for maximum number of days?
Thank you.
Hello,
Thank you for reaching us!
1. There is an option to add duration for lessons. For more info please check the documentation in this link.
2. This cannot be set through options, however, the site administrator can remove the lessons or courses that shouldn’t be available anymore.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
we got an warning about WPBakery the WP dasboard: This update includes important security fixes, new features, and UI improvements. Ensure your site is secure and up-to-date by updating to the latest version now! “
" WPBakery 7.7: Important Update AvailablePlease can you provide us with the new WPBakery version? Thank you!
Hello,
Thank you for reaching us!
Bundled plugins do get updated with the theme, however, in case you need immediate update of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
The theme is supported and it will continue to be updated, however, at the moment we don’t have an ETA when the update will come out.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok thank you very much!
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello, I updated the theme plugins today, and the “apply now” button on single courses page, now dont add the course to the cart, instead of that, it takes the user to log in or register. Woocommerce is set to let users susbribe courses without an account…
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
When it comes to the courses and purchase, even if the courses are free (0$) they still need to be added to cart and users need to go through checkout before the course is added to their user dashboard, so they will need to login in order to be able to purchase a course.
We hope this helped.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Does it support PHP 8.2 ?
Hi there,
Thanks for writing in! It is compatible with PHP 8 and 8.2 compatiblity will be added as soon as possible.
Thank you and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Thanks for writing in! Unfortunately that is not a feature of the theme. You can try to add this with some 3rd party plugin, however we haven’t tested such plugins with our theme so we cannot give you an exact recommendation. Thank you for understanding and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I would like to update the action.php file from the Academist LMS plugin in the directory of /post-types/course/templates/single/parts/action.php from the child theme. What is the directory structure in the child theme that I should follow?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, congratulations on the theme. I have a question before purchasing: is it possible to create courses without indicating the price and without them being able to be purchased directly? I would only need a shop window but without the e-commerce part.
Hello,
Thank you for reaching us!
The prices can be hidden with some custom css, however, it is not possible for users to enroll to courses without “purchasing” them. Even if the courses are free (0$) they still need to be added to cart and users need to go through checkout before the course is added to their user dashboard.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’m trying to make a support request but the Academist LMS is not listed as an option at https://qodeinteractive.com/submit-a-request
A user is getting timed out on the courses (exams). I changed the course duration to 3 hours per exam, but the user still only sees 1 hour.
I’ve cleared site and object caches, and cleared the user’s browser cache; the user has tried in Edge and Google Chrome.
How can I get her to see the full 3 hours? Is there a way to reset her user account so she can retake every single exam at 3 hours?
Hi there,
If you are trying to submit a request please assure that you have selected Elated profile and theme Academist, since the theme is present on the submission page.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I understand that a ticket must be opened, but unfortunately the support for the purchase of the theme has expired, but we have not yet managed to launch the site because one of the problems is this, and we have not yet contacted support, so we would like to help with this problem. thank you
Hi there,
Thanks for writing in!
We are sorry but we need to tell you that the testimonials within our Academist theme does not offer the slider option and this was a mistake within our themes documentation which will be corrected.
So once the testimonials are added to a page they will automatically slide.
We hope this helped.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have checked your theme. I have some question to you. 1. The theme is too lazy. Have any plan to make fast or use Js in frontend? 2. Will you add live class system in next update? 3. Have any plan for batch system of a course?
Please tell me when will get the next update and what will add
Hi there,
Thanks for taking an interest!
1. Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.
2. & 3. All the features that are presented on our demo page can be achieved. We can forward your suggestions but cannot promise this will be implemented.
Theme update was recently released.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The Appearance Options / Customiser for the theme is highly lacking in being able to change essential things, such as the master colour used across the site – set to the Code pink, cannot be changed without a lot of custom code or manually searching the hex in all the CSS files (including plugin files) and changing several hundred CSS entries to your desired colour.
The most simple & bizarre issue I’ve just stumbled over is the “Course Single” page setup – when the course pages are set to “Show Title”, the title that gets published is simply “Course Single”. It does not inherit the actual course title, just the dummy text.
There are practically no options for customising the single course page; you can add or remove the sidebar, but rearranging any of the actual course content displayed is not an option, nor is removing the enormous hero image in the middle of the page.
I bought this theme around 5 years ago & couldn’t get far with it at the time; I’ve recently picked it up again for a new project in the hopes it would’ve improved in those 5 years, but I can’t see how it has?
For $85 it’s not unreasonable to expect to be able to have even a little bit of flexibility/customisability over how the course content is displayed, considering this is an Education-specific theme & something Qode appears to specialise in.
Please advise if any of these will be rectified in coming updates, otherwise this comment serves as some insight for potential buyers: it’s a decent theme and the display is fairly polished, but it’s very limited in the LMS in what design & content elements you can control, and a few weird careless coding bugs/mistakes.
Hi there,
We are sorry to hear this but we do have our Theme options where you can change most of the colors on the theme. So please instead of Appearance > Customize navigate to Academist Options.
When it comes to Course single you should know that it is already a predefined template and the layout is presented on our demo page. If you wish to remove the Header image you could always consider removing it with CSS.
If you do have suggestions on future improvements you are more than welcome to send us a mail to our help center.
Also, have in mind that all features and layouts are always presented on our website demo.
Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
The colour settings in the Customiser do not control 100s of instances of the base pink colour being used across the site; as other customers have queried in comments and support requests, the “main site colour” changes some global elements but nowhere near all, and none of the other colour settings allow you to globally change the master colour. It has to be done manually by changing the hex in multiple css files within the theme and plugins. Your response does not address this.
You also seem to have misunderstood my comments about the single course page too. The header image is not a problem, the image I was referring to is within the page body, and fine I will have to remove that with CSS. The major issue though, is that the page title is fixed as “Course Single”. It cannot be changed to the relevant course’s actual title, not even using CSS. This is absurd and clearly a mis-code at your end.
Fine that the course single page is fixed and the only design available, that is a small compromise compared to the other glaring design issues that are outside the customer’s control & make this theme both buggy and ultimately not design-friendly for any level of user.
Based on the above vague response from Qode and persistent customiser flaws, I stand by my original comment, and recommend potential users of this theme seek an LMS-capable theme that is better established.
Hi there,
We have forwarded your thoughts to our dev team to consider to include this within the next theme update.
If you do not wish to show the Title there (Course Single) you can always from our Academist Options > Title > Title Area Type > choose Breadcrumbs only, since the title of the Course is displayed below the title area.
For the course color you can perhaps try to add this code to Appeareance > Customize > Additional CSS:
.eltdf-main-menu>ul>li.eltdf-active-item>a .item_text:before {
border-bottom: solid 2px #19ff55;
}.eltdf-course-features-holder .eltdf-course-features li.eltdf-feature-item .eltdf-item-value, .eltdf-course-list-holder.eltdf-cl-minimal article .eltdf-ci-price-holder, .eltdf-course-single-holder .eltdf-course-single-type.eltdf-free-course, .eltdf-course-list-holder.eltdf-cl-standard article .eltdf-cli-text-holder .eltdf-cli-bottom-info .eltdf-ci-price-holder span {
color: #19ff55;
}
.eltdf-course-list-holder article .eltdf-cli-image .eltdf-cli-category-holder, .eltdf-course-list-holder.eltdf-cl-standard article .eltdf-cli-text-holder .eltdf-cli-top-info .eltdf-instructor-name:after{
background-color: #19ff55;
}Of course change the color value to your needs, but this will for sure be changed in the next theme update
If you need any further assistance or have additional suggestions you are more than welcome to send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
