83 comments found.
Hello, how are you. I bought Upstudy so theme and first I can’t get all the demos, and the also the one I chose if you visit my site shuqale.com, the logo and the top menu can’t be changed. Please help
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hi there, I’m Saifur Rahman. Yesterday, my team member (alaminnaim.bd@gmail.com) purchased the UpStudy theme. Shortly after installation, the site crashed.
We attempted a few troubleshooting steps through cPanel, such as renaming the theme and plugins. After some investigation, we identified that the issue is caused by the Elementor plugin — it appears to have configuration issues or conflicts.
Could you please advise on how to resolve this?
Thank you.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I am developing a website for my client, before making it live I wanted to host it in a demo server and develop. Also need to import the demo content, that needs activation. Will activating the theme cause any issue when migrating to the new live server?
Hello,
Thank you for reaching out to us. The same item purchase code will be work with multiple domains or localhost. So you can use the item purchase on local environment.
Please feel free to contact us if you have any more questions or concerns.
Thank
Trying to see how to update the footer? Like, I see the header but the footer is bland.
E.G. © 2025 – Upstudy. All Rights Reserved. Proudly powered by Devthrow
Hello,
Thank you for reaching out to us.
Our theme includes a Header and Footer Builder feature, which allows you to easily edit the header and footer areas using Elementor.
Please follow this video tutorial for step-by-step guidance to edit footer area: ️ https://youtu.be/G56lCQquhBA
If you have any further questions or need assistance, feel free to contact us anytime via our support portal: https://devthrow.com/support
Thanks!
There is no option for header or footer under “Elementor” in this theme. Please advise.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hi, I purchased the Theme and installed. then activated with purchase code. but demo date is not loading.
Idle for hours with message: Importing Content Please sit tight while we import your content. Do not refresh the page or hit the back button.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Bonjour, malheureusement il n y a que 2 démo qui s’affiche TOTOR LMS et LEARNPRESS LMS , est ce normal ? Merci
Bonjour,
Merci de nous avoir contactés.
Veuillez noter que l’option n’est pas limitée à deux démos. Après avoir importé une démo, vous aurez accès aux 22 variantes de page d’accueil, y compris la démo « Accueil École/Maternelle ».
Pour définir la page d’accueil « Accueil École/Maternelle » comme page d’accueil, accédez à : Paramètres → Lecture → Affichage de votre page d’accueil et sélectionnez « Accueil École/Maternelle » dans le menu déroulant. Voici une capture d’écran : https://prnt.sc/Mmj6Jpa0LOjS
Si vous ne parvenez pas à la configurer vous-même, veuillez ouvrir un ticket d’assistance à l’adresse : https://devthrow.com/support/
Notre équipe se fera un plaisir de vous aider à la configurer.
Merci
Hi, I sent a ticket 5 days ago, I didn’t receive any answer, how long does it take until it’s solved?
Hello,
Thank you for reaching out to us.
It seems there might be some confusion. According to our records, you opened the ticket 4 days ago. And we also responded to your ticket shortly after it was submitted. But you didn’t respond to your ticket.
Please go to the URL and reply to your ticket here: https://devthrow.com/support/ticket/login-butoon-problem/
Let us know if you need any further assistance.
Thanks!
Objet : Besoin d’aide pour accéder à la démo Kindergarten
Bonjour,
J’ai acheté le thème UpStudy et je constate que je n’ai accès qu’à deux démos seulement. Cependant, j’ai vraiment besoin de la démo Kindergarten pour mon projet.
Pouvez-vous m’indiquer comment y accéder ou l’installer, s’il vous plaît ?
Merci beaucoup pour votre aide.
Cordialement,
Bonjour,
Merci de nous avoir contactés.
Veuillez noter que l’option n’est pas limitée à deux démos. Après avoir importé une démo, vous aurez accès aux 22 variantes de page d’accueil, y compris la démo « Accueil École/Maternelle ».
Pour définir la page d’accueil « Accueil École/Maternelle » comme page d’accueil, accédez à : Paramètres → Lecture → Affichage de votre page d’accueil et sélectionnez « Accueil École/Maternelle » dans le menu déroulant. Voici une capture d’écran : https://prnt.sc/Mmj6Jpa0LOjS
Si vous ne parvenez pas à la configurer vous-même, veuillez ouvrir un ticket d’assistance à l’adresse : https://devthrow.com/support/
Notre équipe se fera un plaisir de vous aider à la configurer.
Merci !
I recently purchased your theme, [Tên theme của bạn], and I’m very satisfied with its quality and features. Thank you for creating such a great product.
I am currently building a website for the Vietnamese market and need to translate the theme into Vietnamese. Could you please let me know if you have the Vietnamese language pack (the .po and .mo files) available for me?
If a Vietnamese translation is not yet available, could you please provide me with the theme’s .pot template file? I would be happy to translate it myself and would gladly contribute the completed translation back to you for the benefit of other Vietnamese users.
I can provide my purchase details if needed.
Thank you for your time and assistance.
I recently purchased your theme, , and I’m very satisfied with its quality and features. Thank you for creating such a great product.
I am currently building a website for the Vietnamese market and need to translate the theme into Vietnamese. Could you please let me know if you have the Vietnamese language pack (the .po and .mo files) available for me?
If a Vietnamese translation is not yet available, could you please provide me with the theme’s .pot template file? I would be happy to translate it myself and would gladly contribute the completed translation back to you for the benefit of other Vietnamese users.
I can provide my purchase details if needed.
Thank you for your time and assistance.
Hello,
Thank you for purchase the Upstudy theme.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hey guys,
I purchased, installed, configured your theme on one of our websites : www.mextacademy.eu I’d like to have the header transparant (and sticky when scrolling). Any quick tips on how to set it up? After a couple of hours of messing around, time has come to ask the masters.
Greetzzz, Jochen
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Ticket made and solved SUPER-FAST !! Top service !!
Many thanks! We appreciate your feedback
upstudy not work
Hello,
What problem you have faced? Please open a ticket on our support site for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello,
Has your issue been resolved? If not, please open a ticket on our support site: https://devthrow.com/support/ Or email us at help.devthrow@gmail.com — we’re here to assist you.
Thanks!
Hello,
We still haven’t received any support ticket or email from you regarding your issue. Has the problem been resolved?
Please let us know — we’d be happy to assist you if you’re still experiencing any issues.
Thanks!
Hello. When the user registration process is done in the user registration section, it does not accept the password that the user has entered. We have to manually edit the password from the admin panel every time. And when we click the registration button, it sends us to the wordpress login screen.
Also, when we log in with the edited password, when we go to the home page and other pages, it logs out of our account and asks us to log in again.
How to fix errors.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
trying to do demo import but when i try and activate my license it says purchase code is invalid. i have tripled checked and it’s definitely valid
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
Hi Team,
We recently purchased the Upstaudy WordPress theme, and we have a few queries regarding the Tutor LMS functionality. Could you please help us resolve the following:
How can we manage course reviews in Tutor LMS?
How to add a custom download button and link PDF documents in Tutor LMS lessons?
How do we add custom videos and captions to course content?
How can an instructor give feedback to students?
How to verify student-registered emails within the system?
How can we customize course lessons using a page builder?
How to redirect the logout page to the homepage?
How can a student leave a review for a particular course?
How to add custom social icons on the course details page?
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
When I load a demo, only two demos appear. I have re-arranged it according to the comments above, but two demos still appear. PLEASE HELP (:
Hello,
Please import the first demo option, which includes 20+ home pages. After importing the dummy data, you can choose and set any home page you prefer.
Kindly follow this video tutorial for guidance: https://www.youtube.com/watch?v=B-NBWl7ZffI
I hope this helps. If you still face any confusion, feel free to open a ticket on our support site, and our team will assist you: https://devthrow.com/support
Thanks
Have successfully imported dummy data on your site? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
I encountered a bigger problem, I explained it in my new comment. Thank you.
Please open a ticket on our support site for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello
I’ve bought the Upstudy theme and I’m wondering if it isn’t possible to create a slideshow in the top of the front page?
Best regards Kira Robinson
Hello,
Yes, it’s possible. Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
It says 20+ demo but in WordPress, i can only see 2 demo which can be imported.
Update: My mistake it is built in with the first demo.
Hello,
Please import the first demo option, which includes 20+ home pages. After importing the dummy data, you can choose and set any home page you prefer.
Kindly follow this video tutorial for guidance: https://www.youtube.com/watch?v=B-NBWl7ZffI
I hope this helps. If you still face any confusion, feel free to open a ticket on our support site, and our team will assist you: https://devthrow.com/support
Thanks!
child theme will not install generates the following error “The parent theme is missing. Install the parent theme “Upstudy”. the parent theme is installed
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Congratulations GLWS 
hi , i installed the theme, but when i edit about us page showing some error, rest of all pages we can edit.
Hello,
Please open a ticket on our support channel for technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Has your issue been resolved? Please let us know if the problem persists, and I’ll be happy to assist you further.
Thanks
