93 comments found.
hi, i want to purchase this theme, can i manually enroll students in admin panel? please i need a demo admin panel to see how it should be ?
Hello,
Thank you for reaching out to us.
Yes, you can manually enroll students from the WordPress admin panel. Here’s a screenshot for reference: https://prnt.sc/PFpWUp8M8don
After creating a user, you can assign a course to that user.
Unfortunately, we currently do not have a demo admin panel available for you to check this feature.
After purchosig the theme, should you have any more queries, please open a ticket on our support site. Our support team will assist you and provide a solution. Here is our support site: https://devthrow.com/support/
Thanks,
PRE-PURCHASE QUESTION
Do I need any other plugin after purchasing your Theme to have a full functioning LMS?
Hello,
Thank you for your interest.
To get the same appearance as our live demo site, there’s no need to purchase any additional plugins. Everything you need is already included.
Thanks!
Ok, I will purchase the theme
Thank you for your feedback.
If you have any further questions or face any issues while using the theme, please don’t hesitate to reach out to our support team. We’re here to help!
Submit a ticket here: https://devthrow.com/support/
Thanks again!
Purchase, Let me see how it works
Thank you for purchasing the Upstudy theme.
If you need any assistance while using the theme, please feel free to contact us through our support site: https://devthrow.com/support/
Thanks,
.
Hi, I was unable to import demo data. It showed “Import Failed” with Error (500) after the installation process.
Hello,
Thank you for using Upstudy theme.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello, how to update theme?
Hello,
To update the theme to the latest version from your WordPress dashboard, please configure the Envato Market plugin. You can follow this tutorial video for step-by-step instructions: https://www.youtube.com/watch?v=Grf7uAharrw
I hope this helps. If you face any difficulties, feel free to open a support ticket on our website: https://devthrow.com/support/ Our team will assist you and provide a solution as soon as possible.
Thanks!
Hello, I need help..
Hello,
Thank you for reaching out to us.
Please open a ticket on our support site. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I installed the theme, but all the pages are broken. I also reinstalled it, as you mentioned, “If it’s broken, do this,” but still nothing worked.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I love the layout. This is my third education theme, and among others, this seems very easy to navigate and customize. The only minor problem I had seen is the mobile version, because the layout seems no margin, where the text and other design is almost overlapping the screen, but I am ablt to fix it. Thank you, Fixed my problem. I am hoping learndash compatability.
Hello,
Thank you for using Upstudy theme.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
hi, may I know if you have already estimated date about the release of learndash compatability because learndash courses seems not working, just displaying empty post. Thank you.
Unfortunately, the theme is currently not compatible with the LearnDash LMS plugin.
However, we have plans to add LearnDash support soon — hopefully, it will be completed within the next two weeks. At this time, the theme is compatible with only two LMS plugins: LearnPress and Tutor LMS.
If you have any further questions or need assistance, please feel free to contact us.
Thank you!
OK, looking for it. Coz Learn Press and Tutor have limitation like can’t add custom html.
Hope it will be completed.
Yes, we are currently working on making the theme compatible with LearnDash LMS, and it should be ready within the next 2 weeks.
Regarding custom HTML, could you please clarify what exactly you’re trying to add with LearnPress or Tutor LMS? If possible, share a screenshot or an example URL to help us better understand your requirement. If it’s achievable, I’ll be happy to assist you.
Thank you!
I mean a custom html in wordpress. Coz in that two LMS, in lesson area, I cant add html code, unlike in learndash where you can add cuistom html.
Thank you for your message.
I kindly request you to please wait for the LearnDash LMS demo release. We’re working on it, and it will be available soon. Once released, it will meet your requirements.
Thanks again for your patience and support.
By the way, please make the design mobile responsive because when you look the desing in mobile version or smaller screen, the layout is broken and messy. Already tried to edit elementor for its marging, but result is not also good. hard to customize.
Thank you for informing us.
Could you please mention on which page you’re seeing the responsive issue? Kindly open a ticket on our support site so our team can review it and provide you with a solution: https://devthrow.com/support/
Thanks!
The homepage. All homepage have responsive issue like there is no margin. You can check it via customize too and turn page in mobile. As of now, I am not using the theme.
Could you please provide the link to our demo site where you have noticed the issue, along with a screenshot of the problem? Then I will check it and provide you with a solution.
Thanks
I can’t provide now since I am not using the theme as of the moment. But you can try it on your mobile phone and try all demo homepage. You can see that letters are too close to the edge of the screen which means there are no margins/padding that make a bit space from the screen.
Since we plan to make our theme compatible with the LearnDash LMS plugin, once the compatibility is implemented and you run your site, please share your issue. I will then check it and provide you with a solution.
We hope to complete this within a week.
Thanks
Yes please. I am excited on that. Hope it will be released ASAP. Thank you.
Sure, please wait for the update. Once LearnDash support is implemented, I will notify you here.
Thanks
Hello, after click the install demo LMS demo then I get notice “There has been a critical error on this website”. See below issue link.
I use PHP 8.1 native version. I need your help
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Two Pre-sale questions:
1. Is it possible to replace the default ‘Add to Cart’ or ‘Enroll Now’ buttons with a custom ‘Register’ button that links to an external form (e.g., from a CRM or CMS tool like HubSpot, Zoho, etc.) instead of using WooCommerce or a subscription model? We are not selling courses directly but collecting registrations via forms. Also, does the theme support showcasing both live online and offline/in-person courses clearly?
2. Loading of demo pages are very slow. Is it due to server or maybe code?
Regards,
Hello,
Thank you for your interest!
1. Yes, you can replace the Add to Cart or Enroll button with an external URL.
2. The theme code is well-optimized. If your server is configured properly and you follow some performance-related recommendations, the low-speed issue can be resolved.
After purchasing the theme, please open a support ticket at our official support portal. Our team will assist you fro this: https://devthrow.com/support/
Thanks!
And does it mean that, I can fully remove “cart” and related pages?
Also, does “external url” option mean the option of woocommerce to choose “external/affiliate product”?
Yes, you can do it, to achieve it, if you need any help, feel free to contact our support site: https://devthrow.com/support/
Thanks
One final question, on the pages, there is background with floating icon with huge titles (of the pages). Is it easy to remove them and after header menu, start the page directly?
Yes, you can hide the page title section or the icon as needed. Additionally, you will have access to three different layout styles for the page title area, which you can choose according to your preference.
Thanks!
Hallo, could you please help me on how to edit header? I cannot put specific pages titles such as about, news, etc, in the header menu.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello, how are you. I bought Upstudy so theme and first I can’t get all the demos, and the also the one I chose if you visit my site shuqale.com, the logo and the top menu can’t be changed. Please help
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hi there, I’m Saifur Rahman. Yesterday, my team member (alaminnaim.bd@gmail.com) purchased the UpStudy theme. Shortly after installation, the site crashed.
We attempted a few troubleshooting steps through cPanel, such as renaming the theme and plugins. After some investigation, we identified that the issue is caused by the Elementor plugin — it appears to have configuration issues or conflicts.
Could you please advise on how to resolve this?
Thank you.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I am developing a website for my client, before making it live I wanted to host it in a demo server and develop. Also need to import the demo content, that needs activation. Will activating the theme cause any issue when migrating to the new live server?
Hello,
Thank you for reaching out to us. The same item purchase code will be work with multiple domains or localhost. So you can use the item purchase on local environment.
Please feel free to contact us if you have any more questions or concerns.
Thank
Trying to see how to update the footer? Like, I see the header but the footer is bland.
E.G. © 2025 – Upstudy. All Rights Reserved. Proudly powered by Devthrow
Hello,
Thank you for reaching out to us.
Our theme includes a Header and Footer Builder feature, which allows you to easily edit the header and footer areas using Elementor.
Please follow this video tutorial for step-by-step guidance to edit footer area: ️ https://youtu.be/G56lCQquhBA
If you have any further questions or need assistance, feel free to contact us anytime via our support portal: https://devthrow.com/support
Thanks!
There is no option for header or footer under “Elementor” in this theme. Please advise.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hi, I purchased the Theme and installed. then activated with purchase code. but demo date is not loading.
Idle for hours with message: Importing Content Please sit tight while we import your content. Do not refresh the page or hit the back button.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Bonjour, malheureusement il n y a que 2 démo qui s’affiche TOTOR LMS et LEARNPRESS LMS , est ce normal ? Merci
Bonjour,
Merci de nous avoir contactés.
Veuillez noter que l’option n’est pas limitée à deux démos. Après avoir importé une démo, vous aurez accès aux 22 variantes de page d’accueil, y compris la démo « Accueil École/Maternelle ».
Pour définir la page d’accueil « Accueil École/Maternelle » comme page d’accueil, accédez à : Paramètres → Lecture → Affichage de votre page d’accueil et sélectionnez « Accueil École/Maternelle » dans le menu déroulant. Voici une capture d’écran : https://prnt.sc/Mmj6Jpa0LOjS
Si vous ne parvenez pas à la configurer vous-même, veuillez ouvrir un ticket d’assistance à l’adresse : https://devthrow.com/support/
Notre équipe se fera un plaisir de vous aider à la configurer.
Merci
Hi, I sent a ticket 5 days ago, I didn’t receive any answer, how long does it take until it’s solved?
Hello,
Thank you for reaching out to us.
It seems there might be some confusion. According to our records, you opened the ticket 4 days ago. And we also responded to your ticket shortly after it was submitted. But you didn’t respond to your ticket.
Please go to the URL and reply to your ticket here: https://devthrow.com/support/ticket/login-butoon-problem/
Let us know if you need any further assistance.
Thanks!
Objet : Besoin d’aide pour accéder à la démo Kindergarten
Bonjour,
J’ai acheté le thème UpStudy et je constate que je n’ai accès qu’à deux démos seulement. Cependant, j’ai vraiment besoin de la démo Kindergarten pour mon projet.
Pouvez-vous m’indiquer comment y accéder ou l’installer, s’il vous plaît ?
Merci beaucoup pour votre aide.
Cordialement,
Bonjour,
Merci de nous avoir contactés.
Veuillez noter que l’option n’est pas limitée à deux démos. Après avoir importé une démo, vous aurez accès aux 22 variantes de page d’accueil, y compris la démo « Accueil École/Maternelle ».
Pour définir la page d’accueil « Accueil École/Maternelle » comme page d’accueil, accédez à : Paramètres → Lecture → Affichage de votre page d’accueil et sélectionnez « Accueil École/Maternelle » dans le menu déroulant. Voici une capture d’écran : https://prnt.sc/Mmj6Jpa0LOjS
Si vous ne parvenez pas à la configurer vous-même, veuillez ouvrir un ticket d’assistance à l’adresse : https://devthrow.com/support/
Notre équipe se fera un plaisir de vous aider à la configurer.
Merci !
I recently purchased your theme, [Tên theme của bạn], and I’m very satisfied with its quality and features. Thank you for creating such a great product.
I am currently building a website for the Vietnamese market and need to translate the theme into Vietnamese. Could you please let me know if you have the Vietnamese language pack (the .po and .mo files) available for me?
If a Vietnamese translation is not yet available, could you please provide me with the theme’s .pot template file? I would be happy to translate it myself and would gladly contribute the completed translation back to you for the benefit of other Vietnamese users.
I can provide my purchase details if needed.
Thank you for your time and assistance.
I recently purchased your theme, , and I’m very satisfied with its quality and features. Thank you for creating such a great product.
I am currently building a website for the Vietnamese market and need to translate the theme into Vietnamese. Could you please let me know if you have the Vietnamese language pack (the .po and .mo files) available for me?
If a Vietnamese translation is not yet available, could you please provide me with the theme’s .pot template file? I would be happy to translate it myself and would gladly contribute the completed translation back to you for the benefit of other Vietnamese users.
I can provide my purchase details if needed.
Thank you for your time and assistance.
Hello,
Thank you for purchase the Upstudy theme.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hey guys,
I purchased, installed, configured your theme on one of our websites : www.mextacademy.eu I’d like to have the header transparant (and sticky when scrolling). Any quick tips on how to set it up? After a couple of hours of messing around, time has come to ask the masters.
Greetzzz, Jochen
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Ticket made and solved SUPER-FAST !! Top service !!
Many thanks! We appreciate your feedback
