83 comments found.
Hi, I have a problem installing the learndash demo import. Other LMS work well when installing except learndash. This is the message:
An error occurred while fetching file from: https://raw.githubusercontent.com/websumon/dtf/main/up-57731263/ld/content.xml!
Reason: 404 – Not Found.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
done., p[lease check
We already reply to your ticket.
Thanks
I changed the reading to a page but it doesnt change on my actual live page
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello, can I center the logo in the header section?
Hello,
Thank you for your query.
Yes, it’s possible. The theme includes a header & footer builder feature. You can create a custom header section with Elementor and set your site logo to be centred.
If you need any help to achieve this, please feel free to contact our support site. Our team will be glad to assist you: https://devthrow.com/support/
Thanks!
No update yet for Learndash compatibility? It’s over 2 weeks. Thanks
Within 2 days we will release the next version. After that, you will be able to use LearnDash LMS.
Thanks
any update?
We are currently working on it. The release will be available in a few hours today.
Thanks!
Hello,
We have now added a LearnDash LMS demo on our live site. You can check it here: https://thepixelcurve.com/wp/upstudy/ld/
If you would like your site to look the same as our demo, feel free to contact our support site: https://devthrow.com/support/
Thanks
Hello, where Can I Find documenation for Upstudy – Education WordPress Theme, thanks in advance!
Hello,
You can access the theme documentation here: https://thepixelcurve.com/support/docs/upstudy/
If you need further assistance with the theme, please open a ticket on our support desk, and our team will be glad to help you: https://devthrow.com/support/
Thanks
Hello, I just noticed that certificate builder is not possible, I was told to buy Tutor LMS Pro. Why?
Hello,
Thank you for your query.
Yes, Tutor LMS includes some Pro features that require purchasing the Tutor LMS Pro version. If you want the certificate feature, you’ll need to use the Tutor LMS Pro.
However, if you just want your site to look like our live demo, there’s no need to buy the Pro version. In our demo site, we have not used the Pro version.
Note: Our theme is also compatible with LearnPress LMS, and with LearnPress you can get the certificate feature without needing to purchase a Pro version.
Thanks
Is your learn press part of your theme?
No, LearnPress is another LMS plugin. Our theme is compatible with the LearnPress LMS plugin.
Thanks!
So it means for students to get certificate at the end of the lesson, I must purchase Pro LearnPress or Tutor LMS Pro?
To use the certificate feature with Tutor LMS, you must purchase the Tutor LMS Pro version.
Thanks
OK, do I need LearnPress Pro to use certificate also?
LearnPress does not have a Pro version, but it does offer several Pro add-on plugins. Such as: “Certificates Add-on for LearnPress” plugin.
By using the “Certificates Add-on for LearnPress” plugin, you can enable the certificate feature in LearnPress. You can check this video for details: https://www.youtube.com/watch?v=TXE_9pU1ty0
If you need the plugin file for free, please contact our support site. Our team will configure the plugin on your site and help you set up and use the certificate feature with LearnPress LMS.
Thanks
Hello, when is learndash features be available? Thank you.
Hello,
We have already completed 80% of the work. The theme will soon be fully compatible with LearnDash LMS.
We really appreciate your patience.
Thanks
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello! PRESALE QUESTION
How is the speed of this theme, as I see on preview link, is quite slow
Hello,
Thank you for your interest. Please note that our demo site uses many third-party plugins and has no optimization applied.
To improve your site speed, you will need to follow certain optimization steps. For detailed guidance, please contact our support team here: https://devthrow.com/support/
Our team will assist you in increasing your site speed while using the theme.
Thanks!
hello, nice theme! I’m wondering how does the elearning / online school functionality work, is the theme coming with learnpress and so the theme is simply using learnpress’s functionality, or is it something else?
Thank you!
Hello,
Thank you for your interest.
Our theme is currently compatible with two LMS plugins — LearnPress and Tutor LMS. You can check the LearnPress LMS demo from our theme landing page here: https://prnt.sc/msSy-TObmnwo
Before importing the dummy data, you can easily select the LearnPress LMS demo.
If you need any assistance using the LearnPress LMS plugin with our theme, feel free to contact our support team. We’ll be happy to help you: https://devthrow.com/support/
Thanks
so I need to purchase learnpress before using this theme separately?
Thank you for your query.
To make your site look the same as our demo, you do not need to purchase LearnPress LMS. Before importing the dummy data, LearnPress will be installed automatically on your site.
LearnPress LMS is a free plugin. However, it also offers some paid add-ons for extra features. You only need to purchase those add-ons if you require those specific features — otherwise, there’s no need to buy anything.
I hope this clarifies your question. Feel free to contact us if you have any further questions or concerns.
Thanks
have downloaded and have issues installing the file , got error message => The uploaded file exceeds the upload_max_filesize directive in php.ini.
i TRIED FIXING THIS IN THE CPANEL BUT STILL SAME
Hello,
We are sorry to hear your experience.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
hi, i want to purchase this theme, can i manually enroll students in admin panel? please i need a demo admin panel to see how it should be ?
Hello,
Thank you for reaching out to us.
Yes, you can manually enroll students from the WordPress admin panel. Here’s a screenshot for reference: https://prnt.sc/PFpWUp8M8don
After creating a user, you can assign a course to that user.
Unfortunately, we currently do not have a demo admin panel available for you to check this feature.
After purchosig the theme, should you have any more queries, please open a ticket on our support site. Our support team will assist you and provide a solution. Here is our support site: https://devthrow.com/support/
Thanks,
PRE-PURCHASE QUESTION
Do I need any other plugin after purchasing your Theme to have a full functioning LMS?
Hello,
Thank you for your interest.
To get the same appearance as our live demo site, there’s no need to purchase any additional plugins. Everything you need is already included.
Thanks!
Ok, I will purchase the theme
Thank you for your feedback.
If you have any further questions or face any issues while using the theme, please don’t hesitate to reach out to our support team. We’re here to help!
Submit a ticket here: https://devthrow.com/support/
Thanks again!
Purchase, Let me see how it works
Thank you for purchasing the Upstudy theme.
If you need any assistance while using the theme, please feel free to contact us through our support site: https://devthrow.com/support/
Thanks,
.
Hi, I was unable to import demo data. It showed “Import Failed” with Error (500) after the installation process.
Hello,
Thank you for using Upstudy theme.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Hello, how to update theme?
Hello,
To update the theme to the latest version from your WordPress dashboard, please configure the Envato Market plugin. You can follow this tutorial video for step-by-step instructions: https://www.youtube.com/watch?v=Grf7uAharrw
I hope this helps. If you face any difficulties, feel free to open a support ticket on our website: https://devthrow.com/support/ Our team will assist you and provide a solution as soon as possible.
Thanks!
Hello, I need help..
Hello,
Thank you for reaching out to us.
Please open a ticket on our support site. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I installed the theme, but all the pages are broken. I also reinstalled it, as you mentioned, “If it’s broken, do this,” but still nothing worked.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
I love the layout. This is my third education theme, and among others, this seems very easy to navigate and customize. The only minor problem I had seen is the mobile version, because the layout seems no margin, where the text and other design is almost overlapping the screen, but I am ablt to fix it. Thank you, Fixed my problem. I am hoping learndash compatability.
Hello,
Thank you for using Upstudy theme.
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
hi, may I know if you have already estimated date about the release of learndash compatability because learndash courses seems not working, just displaying empty post. Thank you.
Unfortunately, the theme is currently not compatible with the LearnDash LMS plugin.
However, we have plans to add LearnDash support soon — hopefully, it will be completed within the next two weeks. At this time, the theme is compatible with only two LMS plugins: LearnPress and Tutor LMS.
If you have any further questions or need assistance, please feel free to contact us.
Thank you!
OK, looking for it. Coz Learn Press and Tutor have limitation like can’t add custom html.
Hope it will be completed.
Yes, we are currently working on making the theme compatible with LearnDash LMS, and it should be ready within the next 2 weeks.
Regarding custom HTML, could you please clarify what exactly you’re trying to add with LearnPress or Tutor LMS? If possible, share a screenshot or an example URL to help us better understand your requirement. If it’s achievable, I’ll be happy to assist you.
Thank you!
I mean a custom html in wordpress. Coz in that two LMS, in lesson area, I cant add html code, unlike in learndash where you can add cuistom html.
Thank you for your message.
I kindly request you to please wait for the LearnDash LMS demo release. We’re working on it, and it will be available soon. Once released, it will meet your requirements.
Thanks again for your patience and support.
By the way, please make the design mobile responsive because when you look the desing in mobile version or smaller screen, the layout is broken and messy. Already tried to edit elementor for its marging, but result is not also good. hard to customize.
Thank you for informing us.
Could you please mention on which page you’re seeing the responsive issue? Kindly open a ticket on our support site so our team can review it and provide you with a solution: https://devthrow.com/support/
Thanks!
The homepage. All homepage have responsive issue like there is no margin. You can check it via customize too and turn page in mobile. As of now, I am not using the theme.
Could you please provide the link to our demo site where you have noticed the issue, along with a screenshot of the problem? Then I will check it and provide you with a solution.
Thanks
I can’t provide now since I am not using the theme as of the moment. But you can try it on your mobile phone and try all demo homepage. You can see that letters are too close to the edge of the screen which means there are no margins/padding that make a bit space from the screen.
Since we plan to make our theme compatible with the LearnDash LMS plugin, once the compatibility is implemented and you run your site, please share your issue. I will then check it and provide you with a solution.
We hope to complete this within a week.
Thanks
Yes please. I am excited on that. Hope it will be released ASAP. Thank you.
Sure, please wait for the update. Once LearnDash support is implemented, I will notify you here.
Thanks
Hello, after click the install demo LMS demo then I get notice “There has been a critical error on this website”. See below issue link.
I use PHP 8.1 native version. I need your help
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks
Two Pre-sale questions:
1. Is it possible to replace the default ‘Add to Cart’ or ‘Enroll Now’ buttons with a custom ‘Register’ button that links to an external form (e.g., from a CRM or CMS tool like HubSpot, Zoho, etc.) instead of using WooCommerce or a subscription model? We are not selling courses directly but collecting registrations via forms. Also, does the theme support showcasing both live online and offline/in-person courses clearly?
2. Loading of demo pages are very slow. Is it due to server or maybe code?
Regards,
Hello,
Thank you for your interest!
1. Yes, you can replace the Add to Cart or Enroll button with an external URL.
2. The theme code is well-optimized. If your server is configured properly and you follow some performance-related recommendations, the low-speed issue can be resolved.
After purchasing the theme, please open a support ticket at our official support portal. Our team will assist you fro this: https://devthrow.com/support/
Thanks!
And does it mean that, I can fully remove “cart” and related pages?
Also, does “external url” option mean the option of woocommerce to choose “external/affiliate product”?
Yes, you can do it, to achieve it, if you need any help, feel free to contact our support site: https://devthrow.com/support/
Thanks
One final question, on the pages, there is background with floating icon with huge titles (of the pages). Is it easy to remove them and after header menu, start the page directly?
Yes, you can hide the page title section or the icon as needed. Additionally, you will have access to three different layout styles for the page title area, which you can choose according to your preference.
Thanks!
Hallo, could you please help me on how to edit header? I cannot put specific pages titles such as about, news, etc, in the header menu.
Hello,
Please open a ticket on our support site for the technical issues. Our support team will assist you and provide a solution. Our support site URL is: https://devthrow.com/support/
Thanks