351 comments found.
Hi, Before I invest a lot of time in this, is an upgrade to PHP 8.4 planned? Currently, it only runs on PHP 8.3, which will soon be EOL.
Hello wulf1983, WordPress or WHMCS?
WHMCS 9 yet?
Hello twhiting9275, it will be available within a week.
This comment is currently being reviewed.
I am writing to the support request, no answer!!!
I replied!!!!
Hi, does the new updates of the theme and whmc template depends on the WHMCs Bridge ? Thanks
Hello Mr_Quality, No
Thanks for your reply. Just to make sure, No need for WHMCs Bridge plugin to integrate the theme with WHMCs, am I right ?
Hello Mr_Quality, no need to use it anymore.
Thanks for your prompt reply. We are going to purchase it now. Thanks. hopefully you add more features and integrations in the future
This Ai domain search, can it be use with Gemini, because this Chatgpt will need money to subscribe for the API
Hello fecleskid, We are working to integrate it.
It’s available now.
Hello, im getting an error when i try to login for support at https://wdes.org getting https://wdes.org/error?id=6
Please open a ticket at https://wdes.org/tickets
After updating to the latest WHMCS Phox template version, now I get a blank page. When trying to access the Phox template settings inside the WHMCS, it shows the setting for a few seconds and then it goes blank.
Hello arcosmultimedia, please open a ticket at https://wdes.org
I need your help, I can’t find the domain name elements in elementor, and after update, some pages has message:
-
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
Learn more about troubleshooting WordPress.
When I create new page, the Elementor is now loading tools indefinitley
Hello Eli_zxer, Kindly open a ticket at https://wdes.org/tickets
Its over 5 months now and there is no support for WHMCS version 8.13
Hello ced32, We supported WHMCS V8.13.1 since the first day of the update.
kindly visit www.wegohostu.com and advise me on how to fix all the errors on the page.
Kindly open a ticket at https://wdes.org/tickets
When i tried to open a ticket it says my support has expired. How can you help me.
Hello ced32, you will need to renew your support license, then please open the ticket, as the problem is related to your customization, not related to the default theme demo.
How much would this cost and could you please consider that i have ever for once used the support that expired.
i have just renewed my support for another 6 months, but its not reflecting on my whmcsdes.com account
The support is on https://wdes.org After logging in, please click on the “Sync” button
Your ticket has been created successfully, Your ticket ID is: OQ6-795736
What happens if I already have a whmcs template? Can I use the template without using a bridge and connecting to whmcs?
Would I lose styles or functionality contained in the theme?
Hello manueljara, Yes, the WHMCS Template doesn’t depend on the “WHMCS Bridge Plugin”
How do I change the email that the support page message goes to?
Hello 93miata25, kindly open a ticket at https://wdes.org/tickets
Awesome theme! There is any plans to add a dark/light feature to the WHMCS side?
Hello LunarRacks, I have reported your request to the team.
Where do I got to change the Google listing description i have looked everywhere
Hello 93miata25, kindly open a ticket at https://wdes.org with more details so we can help you.
How can I log in as a client and view the client portal in the WP demos?
Hello Fercz, client portal inside WHMCS, not WordPress https://phoxca.wdes.org
Hi there, does this theme work with just WHCMS or is it a requirement to have Wordpress installed as well?
Hello jon326, You can use WHMCS or WordPress independently — one does not depend on the other.
Hello, My PHOX theme keeps showing a white screen. I’ve checked countless times if i have uploaded it correctly.
Hello Dwalaprince, please open a ticket. https://wdes.org/tickets
Hello, I have opened a ticket ( LIT-666650) . The theme isntalls successfully but shows an error message on the website.
I’ve sorted it, thanks
BUG
after we upgraded WHMCS and Phox WHMCS templates, we are getting below error at client area
Oops! Something went wrong and we couldn’t process your request. Please go back to the previous page and try again.
For additional assistance, please reference the WHMCS TroubleShooting Guide »
TypeError: json_decode(): Argument #1 ($json) must be of type string, null given in public_html/modules/addons/phox_templates/includes/App/Database/GlobalSettings.php:0 Stack trace:
Did you update the Module? (phox_templates) you must update it
Yes we did, we removed the existing phox_templates directory and uploaded from latest release
Hello covidiu93, kindly open a ticket so we can help you.
v2.4.9.2 error: PHP Parse error: syntax error, unexpected token “}”, expecting “elseif” or “else” or “endif” in /wp-content/plugins/phox-host/includes/elementor/widgets/domain_search.php on line 3351
Hello gtsoulou, Which PHP Version do you use? Did you upgrade the “phox-hosting” plugin?
The error is on line 3147. Change the <? endif; ?> to <?php endif; ?> and the syntax error should be resolved.
Can you answer my previous questions?
php version 8.2.2 I gave you the solution, who uses php short tags in our days?
Phox Hosting Plugin version: 2.0.4
Hi gtsoulou, Thanks for your feedback and your patience.
1- Update Available: We’ve released an update that fixes this issue. Please update both the Phox theme and Phox Hosting plugin to the latest versions.
2-Regarding Short Tags:We follow the WordPress PHP coding standards, which allow alternative syntax like if: endif;—especially in template files mixing PHP and HTML. See: https://developer.wordpress.org/coding-standards/wordpress-coding-standards/php/#formatting
Appreciate your input and support!
Thank you for the update. Regarding the short tags: I referred to <? vs <?php and not to the syntax style, e.g., if: endif;
Thanks for the clarification, gtsoulou
I see now—you were referring to <? vs <?php (short PHP open tags), not the alternative syntax like if: endif;.
You’re absolutely right — WordPress standards recommend not using shorthand PHP tags: https://developer.wordpress.org/coding-standards/wordpress-coding-standards/php/#no-shorthand-php-tagsThis wasn’t used anywhere else in the theme, and it was unintentionally introduced in a recent update. We’ve corrected it in the latest release to align with WordPress standards as much as possible.
Appreciate you catching that and helping improve the theme!
Hi,
Please I need your help, when I make the upgrade, the site crash.
I have downloaded the last version 2.4.9.2
Thanks
Hello allanespinoza, please open a ticket with a screenshot from the error.
