Hello,

Thank you for reaching out to us.

This issue is related to the PHP parameter settings on your hosting server. Please refer to this guide to resolve it.

If you have any questions or need further assistance, kindly let us know.

Sincerely,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Could you please share a screenshot of the author field you’re referring to so I can better assist you? Just share a screenshot of the area or section.

You can use https://snipit.app to paste your screenshot, and it will provide you with a URL that you can share here.

Best regards,
The InspiryThemes Team

You can see this in the Fusion demo itself, in the property details, on your website: https://ultra.realhomes.io/fusion/property/villa-in-coral-gables/ See: https://ibb.co/232NmmLB

Hi,

You are correct. To update the English label in the RealHomes Elementor Addon plugin, you can use the Loco Translate plugin to make the change without editing code.

Alternatively, you can modify it directly in the code as shown here: https://snipit.app/wt2VG

Please note that we will be adding a dedicated option in the next update, which will allow you to change this label directly from the Elementor widget settings.

Best regards,
The InspiryThemes Team

Tks!

Buenos dias, realmente hice de todo, incluso con chatgpt para solucionar este error. Quise pasar de version de PHP 7 a 8 con mi pagina realizandolo desde 0, pero me sale pagina 404 el momento de editar con elementor la pagina de inicio. Yo creo que no esta bien actualizado el tema para servidores que usan la ultima version de PHP 8

Good morning. I’ve tried everything, including using ChatGPT, to fix this error. I tried upgrading my website from PHP 7 to 8, but I get a 404 page when editing the homepage with Elementor. I don’t think the theme is updated correctly for servers using the latest version of PHP 8.

Hi,

Thank you for reaching out to us.

The theme is thoroughly tested for the latest PHP versions, including PHP 8.x. Kindly navigate to Dashboard → Settings → Permalinks and save the settings twice so the internal link structure of WordPress is updated. Sometimes it is required to do in order to resolve the 404 issues for Custom Post Types.

Please let me know if you have any other questions.

Regards,
The InspiryThemes Team

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Please make sure that all RealHomes component plugins are updated. You can check and update them from:
Dashboard → Appearance → Install Plugins

If the plugins are already up to date and the issue persists, it may be specific to your website setup. In that case, we recommend contacting our support team for further assistance.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Switching to the Fusion Demo is easy. We’ve prepared a guide you can follow here.

Once the demo data is imported, you can simply delete any extra pages or properties, and your site will be ready with the Fusion demo layout — without needing to export or import data manually.

If you specifically want to transfer only properties, you can also use the built-in WordPress Export and Import tools to move the property data as per your requirements.

Please review the guide above, and don’t hesitate to contact our support team if you have any further questions:
Submit a Ticket

Best regards,
The InspiryThemes Team

The ‘WordPress Export and Import tools’ solution worked perfectly for exporting my property listings, but the images didn’t transfer over to the new installation. Could you please give me some advice on how to effectively migrate the images to the new site?

Hi,

Thanks for getting back to us again.

Actually, if you had selected and exported the media files while exporting the properties data, the data should have been imported.

So, please ensure that you selected the media files too.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

We apologise for any inconvenience caused. Please go to Dashboard → RealHomes → Plugins where you can find the latest Slider Revolution version, v6.7.10.

Please install and activate the new version. If you already have the previous version installed, delete it first before installing and activating the latest one as described above.

If you have any questions or require further assistance, please do not hesitate to let us know.

Best regards,
The InspiryThemes Team

The last version of Slider Revolution is 6.7.37. How can I install this version ?

Hi,

The Slider Revolution plugin has been updated. Please follow the instructions provided above to update it to v6.7.37.

Thank you,
The InspiryThemes Team

Hi,

Thank you for your interest in RealHomes.

If a house owner or any user submits a property but is not designated as the agent or owner of that listing, their information (such as photo or logo) will not appear on the property detail page.

This is entirely optional; if the owner doesn’t want to show their face or profile picture, they can simply choose not to be assigned to the listing.

Conversely, if a listing is associated with an agent or agency, their photo or logo will be included in the property details.

I hope this clears things up. Please let us know if you have any other questions.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us.

Please add the following CSS code in the Additional CSS box (Dashboard → Appearance → Customize → Additional CSS) to customize the slide menu for mobile.

/* Close Button Styles
.hc-offcanvas-nav .nav-back a:hover, .hc-offcanvas-nav .nav-content>.nav-close:first-child a:hover, .hc-offcanvas-nav .nav-title+.nav-close a.has-label:hover, .hc-offcanvas-nav li.nav-close a:hover {
    background: #253c53;
}
/* Background Color of the Menu Container */
.rh_menu__hamburger_menu, #hc-nav-1 .nav-container, #hc-nav-1 .nav-wrapper, #hc-nav-1 .nav-content, .nav-item-wrapper, .nav-item-link {
    background-color: #013681 !important;
}

If you have any questions or need further assistance, please don’t hesitate to contact us.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out.

By default, new users do not get automatically assigned a membership package in the RealHomes theme.

To make sure the Membership feature is correctly set up on your website, please follow our step-by-step guide here: RealHomes Memberships Setup

If you would like to have any special please get in touch with our support team, and they will be glad to guide you further.

Best regards,
The InspiryThemes Team

Hi,

Thanks for reaching out.

It is achievable with a custom solution, as WordPress manages the URL structure of all items within its system.

So, please get in touch with our customer support, and they will assist you further.

Best regards,
The InspiryThemes Team

Hi,

Thank you for contacting us.

The Fusion Demo is based on Elementor, so please edit any of its pages using the Elementor page editor. You should then be able to amend its contents.

If you are having problems importing it, you can read this guide.

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

hi Team

Thank you, generally:

It’s not passible to implement a min. & max. range in the search filter (like price) for bedrooms?

best Regards

Hi,

Thanks for replying.

The min/max range feature is currently only available for the specified price.

Best regards,
The InspiryThemes Team

i know…

Could you please provide us with back-end demo access? We would like to review the back-end before making a purchase. Thanks.

Just confirming, the enquiry 3 — The links below don’t work as expected:

They only display the standard view. However, demo04 works fine.

Hi,

1) There is no backend demo available; you can check out the RealHomes documentation to see its backend features [ https://realhomes.io/documentation/ ].

2) I have verified that both provided links are working fine, and I don’t see any issues. Could you try them in a different browser?

Best regards,
The InspiryThemes Team

Hi,

Thank you for your interest in RealHomes.

Please find answers to your queries below:

• The theme supports long property titles. If the text wraps into two lines, it will not break the layout; the design is responsive and adjusts accordingly.
• You can also use your own language in property titles, descriptions, and URLs (permalinks). WordPress natively supports non-English characters, so Thai language will work fine.

• With the included RealHomes Memberships or Easy Real Estate Pay Per Listing addons, you can configure different packages. For example:
  • House Seller → 1 listing for USD 30
  • Agency → 20 listings for USD 100
• You can also run both free and paid plans together by setting one package as free and the others as paid.
• For additional monetization, the theme supports featured listings that appear on top of property grids with a special label as “Featured”.
• Please note, a “bump up” feature (e.g., USD 5 for 15 days) is not built-in, but can be added on request.

Please let us know if you have any further questions or concerns.

Best regards,
The InspiryThemes Team

Hello Hassan,

Thank you for your detailed questions and for considering RealHomes – The Real Estate WordPress Theme. I’ll go through your queries one by one for clarity:

1. Demo Import & Page Selection Yes, importing a demo will make your site look like the live preview, including sections, fonts, colors, and layouts.

2. Homepage Setup After import, you can set your homepage from Settings → Reading → Your homepage displays.

The “404” issue usually occurs if permalinks are not refreshed. Simply go to Settings → Permalinks → Save Changes once, and the issue is resolved.

3. Customization & Elementor
Almost all theme elements are editable with Elementor, with no need to touch theme files.

We actively maintain compatibility with Elementor, and known issues like fatal errors from older widgets (e.g., recent-projects-widget.php) have been fixed in recent updates. The safest way is to keep both the theme and required plugins updated.

4. SEO & URL Customization
WordPress handles URL structures. You can easily remove /blog/ by editing Settings → Permalinks or by using a plugin like “Custom Permalinks” if you need very specific structures.

RealHomes is fully compatible with SEO plugins (Yoast, RankMath, etc.) for advanced control.

5. Performance Optimization & Dynamic Elements
The theme is coded with performance best practices. For caching/minification, we recommend dedicated plugins (e.g., WP Fastest Cache, Autoptimize) for best results.

6. Plugin Compatibility & Updates
Premium plugins like Elementor Pro and WPBakery are not bundled; you’ll need to purchase them separately if you want their extra features.

We release regular updates for the theme and bundled plugins (Revolution Slider, Easy Real Estate, etc.). When Elementor updates introduce changes, we issue compatibility fixes promptly. No need for manual edits on your side.

7. Contact Form Issues
The theme does not limit forms. If a form isn’t working, it’s usually due to server email configuration. We recommend using the WP Mail SMTP plugin to ensure reliable email delivery.

Plugins like Contact Form 7, WPForms, and Forminator all work fine.

8. Video Background & Media
If you’d like to use a video background on your homepage, we recommend using the Revolution Slider plugin, which offers advanced options for adding and managing video backgrounds (including YouTube or self-hosted videos).
Please note that on mobile devices, background videos are often restricted for performance reasons, so the theme automatically falls back to a background image — this is standard behavior across most modern themes and browsers.

9. Theme Support & Troubleshooting
Our support team responds within 24 hours (business days).
We actively maintain compatibility with the latest WordPress versions and commonly used plugins. If you face an issue, you can count on timely assistance.

I hope this clears everything up for you. Please feel free to ask if you need any further details.

Best regards,
The InspiryThemes Team

Hi,

We appreciate your interest in our product.

The RealHomes theme does not impose any limit on the number of property listings you can add. You are free to manage as many listings as your server resources allow.

If you would like to offer different submission limits. For example, allowing certain users to submit only a fixed number of properties, you can achieve this using our RealHomes Memberships plugin. This add-on plugin comes included and enables you to create membership packages that define different property submission limits based on the user’s membership level.

To get started with the Membership plugin, you can follow this setup guide.

Please let us know if you have any further questions before purchasing.

Best regards, The InspiryThemes Team

Hi,

Thank you for your interest in RealHomes.

The frontend user dashboard in RealHomes is designed with essential real estate features in mind, but it does not currently provide built-in options for creating entirely new personalized dashboard pages for individual users associated with specific properties.

Out of the box, RealHomes provides features like property submission, profile management, favorites, saved searches, and so on. Associating one or more users directly with a property and showing them unique information inside the dashboard is not a built-in feature.

For documentation, you can explore our official knowledge base here: https://realhomes.io/documentation/

As for demos, you can check them here: https://realhomes.io/

If you have specific requirements, our theme can serve as a strong foundation, but advanced workflows like personalized dashboards and custom ROI calculations would require additional development on top of any WordPress Real Estate theme.

Best regards,
The InspiryThemes Team

Hi,

Thank you for reaching out to us, and sorry that you had to face this problem.

Kindly use the form on our profile page to get in touch with our support team [ https://themeforest.net/user/inspirythemes ]. They will assist you with your concern as well in fixing the purchase code issue on our support website.

Best regards,
The InspiryThemes Team