488 comments found.
Can this theme be used with my own booking engine?
Hi,
Could you please elaborate or refer to our demo at https://luxstay.thimpress.com/demo-1/ for a better understanding of the product?
Thanks.
Will the dates that have been booked be automatically disabled?
Hi,
In the same room, if user A has already booked room R on September 11, when user B searches for room R on September 11, it will no longer be displayed.
Thanks.
your demo is compromised with JS malware
Hi,
Can you elaborate on this?
Thanks.
ESET reporting and limit access to your demo page with message: 04/09/2025 08:21:57;HTTP filter;file;https://luxstay.thimpress.com/wp-content/themes/luxstay-landingpage/assets/js/main.min.js?v=2;JS/Agent.SZJ
trojan;connection terminated
Hi,
We checked, that error is just demo landing page not related to theme. we fixed it, please check again.
Thanks.
Hello there
i have Hotel WP Version: 2.1.0 but you have changed the theme. Is this the correct theme to update my files?
Thank you in advance!
Hi,
Sorry, the current highest version of the theme is 2.2.6 https://prnt.sc/oBUlHbVq2RSm, please check again.
Thanks.
Does this theme allow you to sync AirBNB, VRBO and Google calendars? Does this theme support Venmo?
Hi,
Sorry, we currently do not support syncing AirBNB, VRBO and Google calendars and do not support venmo
Thanks.
Hi, how does support work? I opened a ticket and no one has heard back for 4 days.. Ticket ID #956.
Thanks
Ok, I just now see that you are on vacation.
Hi,
Sorry for the inconvenience. We will get back to you today.
Thanks.
Hello Support Team, I have recently bought your Luxstay Theme. But I can not add 2checkout to the payment method. Moreover, the WP Hotel Booking Authorize Sim plugin can not be installed. The plugin is showing this error: https://prnt.sc/1WLzZ9Ey54i3
Hi,
Please create a ticket on the forum and we will check for you.
Thanks.
I already did. https://help.thimpress.com/hc/tickets/779
Is your theme compatible with the CURCY – Multi Currency plugin?
Hi,
Our theme is compatible with woocommerce, so you can use woocommerce currency add-on.
Thanks.
Subject: Inquiry Regarding Theme Compatibility and Feature Integration
Dear Support Team,
I hope this message finds you well. I am considering using your theme for my website and would like to confirm its compatibility with certain features. Could you please clarify the following:
Booking System Integration: Does the theme support the integration of booking systems with platforms such as Booking.com, Agoda, Airbnb, and Hostaway?
Payment Gateway Integration: Is the theme compatible with payment gateways for credit card and PayPal payments?
Additional Services Options: Can the theme allow users to select and pay for additional services (e.g., breakfast, dinner, parking, private sauna, bar) during the booking process?
I appreciate your assistance and look forward to your response.
Best regards,
Hi,
1. Currently you can use External link https://prnt.sc/7shx_4edZ-zi then when you click on “book now” https://prnt.sc/lW3dKINGASkA it will redirect to the link Booking.com, Agoda, Airbnb, and Hostaway,... that you assign.
2. You can use woocommerce payment methods.
3. You can add it when creating a room
Thanks.
Hello, I am looking for a theme that has the possibility to vary the price according to the number of guests.
For example, the property is for 5 people. If it’s for two guests it has a fixed price, but someone wants to book for more than two people, that it’s possible to charge for each extra guest. Is this possible in your theme?
Best Regards
Hi,
Sorry, we don’t have this feature right now.
Thanks.
Hello, I used a theme for a domain that is no longer active. How can I use the theme again on a new domain?
We can reset the license for you install on a new domain. Please confirm if you want do that.
Yes please do that, thank you
Ok, we did that.
A lot of bugs. Now booking showing a bad year. Check your demo, it is showing year 623…
We are checking and it will be resolve now.
hi guys. which SEO plugin is compatible with this theme? Thanks
Hi,
You can use the Yoast SEO plugin.
Hello guys, I have a question about the Sync with Booking, Airbnb… How it works? Have you worked with that feature? I found a question 5 month ago but now we are on the same line. we use you theme. it is ok but when we work with calendar on website and from booking and airn be it is mess – people can book the same room the same period and that is headache. so hope you have this feature. thanks
Sorry, but we have not had that feature yet. Thank you for your question.
hello dear i just buy this theme but i face this problem i can’t import demo at my website please check : https://thimpress.com/forums/topic/i-cant-install-demo-3/
Hi, We have responded to you on the forum, please follow the response. Sincerely
i replay and i submit Access Info please check
A lot of bugs in your theme and in your demo too:
1. homepage – subtitles are under title (“Our hotel” “Welcome to” – it’s nonsense
2. reservation page – not styled filter under rooms
3. subtitles are using black color, but it should use primary color – yellow
Can you fix it? it is not for support, it is bug in your theme
Hi,
Your support license has expired. You should renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Dear ThimPress, can you read? It is not bug on my website, it is your bug in your demo and theme for every customer.
Hi,
I sincerely apologize for my carelessness. Our tester team will retest all demos and we fix them if they have any errors. Thank you for your notice.
Good afternoon! When importing the demo content of the “luxstay” theme, the “NOT FOUND” error occurs. How can it be solved? Tell me please
When installing the plugin separately, “Hotel WP Demo Data” writes install falied
there is no time to write a ticket, wait for a response for weeks! Just write the answer in the comments why the plugin Hotel WP Demo Data Version: 2.0 is not installed ????????????
Hi,
We need to check to know the specific cause. Please create a topic on the forum, we will support you specifically.
I think the reason is, like many users, a bad theme. Thank you, as I wrote above, I won’t even waste time buying another theme! Have a nice day!
Please, i bought this theme like 2 years now, how can i update this Theme please and i find it difficult to make edits to my Rooms. The prices are no longer changing, i can’t add new rooms, when i make some edits everything in the website seems to break. Please help.
Please go to Dashboard / Hotel WP to update the theme.
Hello. Can you process payments directly though WooCommerce? We’re using MercadoPago and bank transfer as payment options and this is critical for us. Thanks for your response.
Hi,
Yes, you can use WP Hotel Booking WooCommerce plugin to link WP Hotel Booking with Woocommerce.
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Hi,
Sorry, but we have not had that feature yet. Thank you for your question.
