301 comments found.
Hi, am I required to import only one demo? Or can I import all the demos and then build a website with sections from different ones?
Hi,
Thank you for your interest.
Technically you can import as many demos as you want and use Elementor copy/paste or saved templates to build website sections with different ones.
Ah, okay, but the page style doesn’t change with each import, right? Because that happened to me with other templates where I had to import each demo individually…
Hi, I’m using Architecturer theme (v3.9.4) with Architecturer Theme Elements for Elementor (v3.5.7), WordPress 6.8.3, PHP 8.1.32 and the latest Elementor. Since late September the Elementor editor doesn’t load when Architecturer is active (the editor keeps loading forever and templates never appear). If I switch to a default theme like Twenty Twenty-Four and deactivate Architecturer Theme Elements, Elementor works fine. In debug.log I see many notices like: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the “architecturer” / “architecturer-elementor” domain was triggered too early. Translations should be loaded at the “init” action or later. (This message was added in WordPress 6.7.0.) My hosting control panel also shows this notice when trying to obtain admin credentials via WP Toolkit. Could you please provide an updated version of the theme/plugin compatible with WordPress 6.7+ / 6.8 and Elementor, or a patch/snippet to fix this issue? At the moment the site front-end works, but I cannot edit pages with Elementor when Architecturer is active.
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi,
Thanks for your reply.
My support period has expired, and I understand that extended support is required for customization or individual configuration help. However, in this case I am not asking for customization, but reporting what seems to be a compatibility issue between the theme / Architecturer Theme Elements plugin and recent versions of WordPress and Elementor.
According to the ThemeForest page, Architecturer is advertised as compatible with the latest WordPress versions. With a default theme (Twenty Twenty-Four) and without the Architecturer Elementor add-on, Elementor works correctly. As soon as I activate Architecturer + Architecturer Theme Elements, the Elementor editor never finishes loading and I get repeated _load_textdomain_just_in_time notices for “architecturer” and “architecturer-elementor”. This looks like a general issue with how the theme/plugin loads the textdomain, not a site-specific configuration problem.
For that reason, I don’t think I should need to pay for extended support just to confirm or fix a bug in the theme/plugin code.
Could you please:
Confirm whether this is a known issue and if you plan to release an update compatible with WordPress 6.7+/6.8 and recent Elementor versions, and Provide at least a patch or code snippet to adjust where the textdomain is loaded (so it runs on init or later) without requiring paid individual support?
If you still consider that this can only be handled through paid support, I would appreciate it if you could clarify whether you intend to fix the issue in the theme/plugin for all customers, or only review my specific installation. That will help me decide whether extending support makes sense in my case.
Best regards,
how do you update your theme? My elementor doesnt even load anymore. I am running Version 3.9.2
Hi,
Thank you for purchasing.
Please make sure you update to the latest version of the theme. It should fixes the issue.
You can download the latest version of theme from Themeforest > Your Account > Downloads.
hi, any idea why the page templates are gone from elementor library?
Hi,
Thank you for purchasing.
It’s issue with Elementor template library in v3.32.2
We will look for the solution and will release the update soon. Thank you.
any ETA for this fix?
Can you help with Private Ticket #4485954? We have a client presentation and we’re having trouble with the slider.
Hi,
Thank you for purchasing.
We replied to your ticket. Could you please continue there. Thank you.
I have been facing serious issues with this theme. Despite increasing my server PHP limits as recommended (max_input_vars, memory_limit, upload_max_filesize, post_max_size, max_execution_time, max_input_time), the demo import still fails repeatedly. My hosting provider has confirmed that the problem is not on the server side.
I already contacted support, but the issue has not been resolved, and this is causing delays with my client project. At this point, I urgently need the demo to be imported or for the developer to provide a complete manual demo package (XML, WIE, Customizer files, and media) so that I can set it up myself.
Other buyers should be aware that the demo import process is not smooth, and I strongly request the developers to fix the importer script or provide manual import files to avoid these recurring problems.
Hi,
Thank you for purchasing.
I tried to import demo contents for you. It returns “The link you followed has expired” error.
This error almost always means the upload or demo-import request hit a server limit (size or time). Please contact your webhosting provider and ask them to increase server memory limit to see if it fixes the issue. This is server related issue.
I have already increased all server limits well above your recommendations (PHP Memory 512M, Post Max Size 256M, Time Limit 300, Max Input Vars 5000, Upload Size 256M). My hosting provider has confirmed there are no server issues. The demo import still fails, which clearly shows this is a theme/demo importer problem, not server related.
Please fix this directly. I need this resolved urgently.
I replied to your ticket. Could you please continue there. Your website returns DNS_PROBE_FINISHED_NXDOMAIN error. This is not theme related issue but your server related issue. Thank you.
I have already increased all server limits far above your requirements (PHP Memory 512M, Post Max Size 256M, Time Limit 300, Max Input Vars 5000, Upload Size 256M). My hosting provider has also confirmed there are no server issues. Despite this, the demo import still fails.
I even tested the theme on another hosting environment and encountered the same errors. This proves the issue is not server-related but a theme/demo importer problem.
After more than a week of delays and repeated replies pointing back to the server, my project is now critically behind schedule. I request that this is fixed directly from your end or that you provide a complete manual import package (XML, WIE, Customizer, and media files) with clear instructions.
This needs to be resolved urgently.
Additionally, the error “The link you followed has expired” could indicate that my hosting server is unable to download files from your demo server because the links being used expire mid-process during the import. The snapshot you shared from AI/Google only explains that this is often a server-related issue — it does not specify that the problem must be on the client side. This could just as easily be caused by your own demo server configuration.
At this point, the repeated back-and-forth has cost me valuable time, and my project is already delayed. I do not need more explanations or blame-shifting — I need a concrete solution.
Technically importing demo contents are multiple processes which download media files from demo server to your server.
So we are using the most completed importer script available in the market. However if there is some incorrect setting on your server which makes your server can’t make a connection to our demo server.
You can see I produces the error from video screencast here https://www.awesomescreenshot.com/video/43883086?key=35a6a538ea5e675deed61a3fcc309b27
So, the error “The link you followed has expired.” is clearly server related as you can find any information about it from all AI bots or Google it. It’s server related issue which isn’t related to the theme.
I was wondering, when will the portfolio section be a dynamic post type?
Elementor updated on its own and messed up my whole site!? How can I fix this. All my CSS images are all gone, no menu, no icons etc.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then please make sure your registered domain is not same as your current website URL.
It asks me to renew support? But i just need to know why this happened when I didnt update my site myself.
Hi, following up. Can you please advise. This is having big impact on my site pressence.
We replied to your ticket. Could you please continue there. Thank you.
Hello, Can a gallery be included within an individual project page? Regards, Miguel Muñoz
Hi,
Thank you for your interest.
Yes you can add gallery to a single project page.
Please send me the installation guide for the site I purchased from you. Thank you
Hi Themegoods does the theme support PHP 8.2?
Hi,
Thank you for purchasing.
Yes our theme support PHP8.2
Hi,
if you go to my site: https://www.aspyrhomes.com/
You will see that when youre on a mobile device, the menu is always fixed open. It just recently started happening – can you let me know what the issue can be and how to rectify it?
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hm, spending $30 for a small item like this seems a bit expensive. Can you not just go to the site and review it and tell me how to fix it myself?
Hello, can you please just help me?
You can hide elements on mobile using Elementor responsive options. Please see video screencast of an example editing here https://www.awesomescreenshot.com/video/33637362?key=535afa905767e1fe490aebaa743da31e
Hi, i have a presale question. Is it true that “the portfolio section is not dynamic, it’s a simple static page that you have to add/edit everytime, it’s not a post type.” as i read in the reviews section?
Hi,
Thank you for your interest.
Yes currently it’s not custom post type and you can customise/edit it using Elementor. Thank you.
My company name has changed and domain now is different. I cannot register my purchase code on different domain name because it was used on the old one..
Could you please reset this? I hope your theme is not one-time usage only..
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Hi, is the latest version compatible with WP 6.6.x please?
Hi,
Thank you for your interest.
Yes our theme support WordPress 6.6.x
hi is the theme support RTL ?
Hi,
Thank you for your interest.
You can use this plugin https://th.wordpress.org/plugins/wp-rtl/ for RTL support language and theme also use Elementor as the main page builder so you can customise elements alignment from left to right easily.
Hi- The majority of my images are grainy. For example, the images in the portfolio grid widget is grainy: https://www.stimmelpa.com/who-we-serve/healthcare/ As well as background slider: https://www.stimmelpa.com/portfolio/wfbh-davie-medical-center/
Please assist ASAP.
Hi,
Thank you for purchasing.
Really sorry, I don’t quite understand what are you trying to accomplish so I can suggest the solution for you correctly.
Sorry, I am not sure I understand you correctly, could you please send me some screenshots with description please? so I can understand your question correctly.
I checked your website and it seems like everything work perfectly fine there. Please see the screenshot here https://tinyurl.com/23tbafsk
???
From your screensIf your WordPress images appear grainy or blurry after being uploaded, it could be due to several reasons. Here are some common causes and solutions:
1. Image Compression by WordPress WordPress automatically compresses JPEG images to reduce file sizes, which can cause a loss of quality and lead to blurriness. By default, WordPress compresses images to around 82% of their original quality.
Solution: You can reduce the level of compression or disable it altogether by adding this code to your functions.php file:
add_filter('jpeg_quality', function($arg){return 100;});
2. Theme or Plugin Image Resizing
Your theme or specific plugins may be resizing your images to fit different screen sizes, which can degrade quality if not done properly. Check if the theme is creating multiple sizes for the same image, and ensure that the displayed size matches the original image’s resolution.
In YOUR theme, Architecturer WordPress for Interior Designer, how do I “Check if the theme is creating multiple sizes for the same image, and ensure that the displayed size matches the original image’s resolution.”
???
Can this theme work on PHP 8+?
Hi,
Thank you for your interest.
Yes the theme is working fine with PHP 8+
Thanks. Purchasing. 
Hi,
Can you please confirm, if you are using the compromised Polyfill.io library code in your theme?
Hi,
Thank you for purchasing.
No we are not using any Polyfill.io code.
hello ‘m contacting the. support but it is taking too long and my issue concerning the import demo is urgent
Hi,
Thank you for purchasing.
We replied to your ticket 2 days ago. This is our reply.
Please make sure you update to the latest version of the theme. It should fixes the issue.
You can download the latest version of theme from Themeforest > Your Account > Downloads.
