Hi, we have problems with the creote-addon, See below:

​We can open elementor, but can’t see the elementor block in the back-end. Front-end works fine. When deactivating creote-addon this problem occurs.

Hi,

I need to add a whatsapp icon on the top header. While am adding, there is appearing a share icon. I don’t need as share icon.

Thank you for your quick response! Just to clarify our use case: We plan to use WordPress Multisite for one project — the same brand and website, but with different TLDs for each market/language (for example: example.com, example.de, example.fr). In this case, would it still require a separate theme license for each site in the Multisite network, even though it’s one unified project and brand?

Hello, We are currently evaluating your theme for use in a client project and have a few questions regarding licensing and compatibility: 1. License Duration: What is the active period of the theme license, and when does it need to be renewed? 2. Included Plugins: Which plugins are bundled with the theme? If any of them require a paid subscription, what is their billing or renewal period? 3. Multisite Support: Does one theme license cover usage on a WordPress Multisite installation (where multiple sites may share the same core installation)? 4. License Ownership: What is the best approach for agencies in terms of license ownership? Option A: Our agency purchases the theme — is there a way to transfer or assign the license to the client after the site launch? Option B: The client purchases the license directly — do you recommend this setup? Thank you in advance for your assistance. Best regards, Rozaliya N.

I am using the “Coming Soon” page while building the site. I am using WP Bakery because my client is familiar with it. How do I remove the Pink “Docs” & Support” on the right of the page? Less important, but how can I easily hide/remove the countdown?

My company is using one of your themes for consulting. Can we change the copyright at the bottom of the pages to our own company instead of steelethemes? We are about to start customizing the theme with our own content. We look forward to hearing from you.

The phrases are not in the language file or are defined with spacing on their own pages, which makes multilingualism a translation problem. in admin page—> Menu Name : creote Theme Setup / Import Headers Footers Mega Menus Services Projects in creote theme options -> Theme Setup Menu Widgets All in Menu : Performance Settings, Import / Export

Hi, We have recently noticed that plugins like WP page Bakery, revolution slider using old versions are highly vulnerable… How do we update these plugins which are bundle with theme

Hello, I want to make my website multilingual. Two additional languages will be set up on subdomains, and I don’t want to change my website’s content using translation plugins. If I purchase a license, will I have this option? And is the license permanent?

Hello. Import is not as advertised. Can you assist?

Hi, import not work i open ticket!

​please the demo import starts then reverses back to 0. pls help me import. please help me import or tell me how to resolve the issue as my support has expired

Hi, I just renewed 6 months of item support for Creote WP theme, but I’m getting an error when trying to submit a ticket on your ticket system.

“Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”

I’m trying to figure out why an updated link for a button located on my navigation bar is still directing to the old link, but only when viewing it in MOBILE.

Thanks

The theme editor is not supporting Elementor; it’s redirecting to a 404 page.

Hi i have my website

i tried all the possible way to install your theme it’s not working.

In the theme documentation an author noted: “Files Included in Packages Creote.zip , Creote-Child.zip”

In fact, downloaded archive does not have a child theme (Creote-Child.zip)

I’m trying to import demo content, but when I do, it fails at 18% and goes back to 0% every time.

I can see that another user, manishparashar4416 reported the exact same issue 9 days ago, so I’m guessing there is an issue on the import.

Would you mind helping me out to get the content demo installed please.

Thank you.

Hi !

I need support for my Creote wordpress theme regarding a code issue or like !

My regards Par

Purchase code c392b362-8e65-4c6d-aaa8-19189fbe4e83

Urgent: Plugin Installation and Demo Import Issues with Creaot eTheme

To the Support Team,

Issue Description:

I recently purchased the Creaot eTheme and have encountered two major issues during the installation process:

Plugin Installation Problem: While installing the required plugins, most of them were installed successfully. However, WPBakery Page Builder and Revolution Slider (Rev Slider) are not installing correctly. The installation buttons appear red and marked as failed.

Demo Content Import Fails: When attempting to import the demo content, the process starts but stalls at 18%, then resets back to 0% without completing the import.

To troubleshoot this, I have already updated the server settings as follows:

memory_limit – 512M

max_execution_time – 1000

max_input_time – 300

upload_max_filesize – 216M

Request:

Please advise how I can resolve these issues. I would appreciate your assistance at your earliest convenience.

do you have a child theme?