hello, I cannot install DFD extensions plugin I ve got this message

cURL error 7: Failed to connect to dfd.name port 80 after 1 ms: Couldn’t connect to server

Thanks a lot for help

“The error message says: ‘Plugin not activated. A higher version of DFD Extensions is required for this theme. Please update the plugin.’”

Hi,

I bought the theme yesterday and I’m trying to activate it in a test environment. When I try to activate the theme, it says “Please enter a valid code”, even though I’m entering the correct code.

Can you tell me why this is happening?

Hi, I’m a freelance developer. I’m managing a website with wordpress theme DFD Native. This website was not created by me and I’m updating the theme through the Envato plugin and a token. From last update of the theme (1.7.0) I’m not able to update WPBakery plugin (still in version 8.0.0). The theme tells me to update WPBakery but clicking the update link I receive this message: “Automatically updates for the plugin are available to the clients with a valid support period – you can renew it here. To update manually, visit our customer center to download the latest version.”. I haven’t access to the envato account of the buyer of the theme. How can I udate WPBakery? Thanks

We have started to have problems with the header of our site, we can’t show in the site our header builder style.

Same here, after updating custom header is not working. Any changes made to it do not affect front end.

hai I want to activate the theme for a website,,, I am not using the theme for any other website .. can you help me please

We have noticed a bug when updating the DFD Native theme. When it is updated, the header menu is lost because it was created using the theme’s Header Builder option. We were not able to reactivate it — although it appears in the WordPress admin, it does not show up on the site. For that reason, we cannot update the theme to the latest version.

Hi, I was trying to update theme and plugins to latest version, but I’m having an issue with WP Bakery. Installed version is 8.5, Available version is 8.5.0, and required version is 8.5.0. It won’t let me activate the plugin because it says I need to update, but it won’t let me update to another version. I had to restore a previous version. Can you resolve this confusion between 8.5 and 8.5.0?

Hi, it seems that both my purchase codes have been aren’t working. Please assist me with getting to work again. Thanks!

I had a purchase code activated at another website and now is deactivated, i can use that code on another website. is it possible?

Since I’v updated my client’s site to version 1.6.99 my header builder config was gone and I can not longer enable it, when I hit save it’s disabled again. What can i do about that?

Hi,

Can you please deactivate the license again, I did same mistake again before deleting website I didn’t deactivate the license, below are my details, its bit urgent please:

Thank You Bilal

I purchased Native in 2017. It is not active on any of my websites, and the WordPress where it was active has been deleted. I have the same situation with Ronneby. I can’t use any of these purchased themes. Could you please help me? Thank you.

i have activated the plugin on a test site and then deleted that site and now i cant activate it on my main one

Updating the theme returns an error on my site. I have a valid purchase code, but its not letting me login on the support page.

Hi! This error occurred on several Native sites. Notice : The _load_textdomain_just_in_time function was called incorrectly . The translation for domain () dfd-nativewas loaded too early. This usually indicates that code in the plugin or theme is executing too early. Translations initshould be loaded at or after the operation. For more information, see Troubleshooting WordPress . (This message was added in version 6.7.0.) in /cphome/nxt92484/public_html/wp-includes/functions.php on line 6121

Fatal error : Uncaught Error: Call to undefined method Redux::set_help_tab() in /cphome/nxt92484/public_html/wp-content/themes/dfd-native/inc/redux-config.php:217 Stack trace: #0 /cphome/nxt92484/public_html/wp-content/themes/dfd-native/inc/includes.php(10): require_once() #1 /cphome/nxt92484/public_html/wp-content/themes/dfd-native/functions.php(20): require_once(’/cphome/nxt9248…’) #2 /cphome/nxt92484/public_html/wp-settings.php(695): include(’/cphome/nxt9248…’) #3 /cphome/nxt92484/public_html/wp-config.php(97): require_once(’/cphome/nxt9248…’) #4 /cphome/nxt92484/public_html/wp-load.php(50): require_once(’/cphome/nxt9248…’) #5 /cphome/nxt92484/public_html/wp-admin/admin.php(35): require_once(’/cphome/nxt9248…’) #6 /cphome/nxt92484/public_html/wp-admin/themes.php(10): require_once(’/cphome/nxt9248…’) #7 {main} thrown in /cphome/nxt92484/public_html/wp-content/themes/dfd-native/inc/redux-config.php on line 217

Good morning, I’m getting the license back for our new project, I installed the new version but when I go to Theme Options > Demo importer it doesn’t import anything, I also tried via import but the folder indicated inc/data-demo/ is empty… how do I import a layout. Thanks

Hello, I recently started working with a client who is using your theme on their website. Unfortunately, the previous developer who provided support for the client has passed away, meaning the client no longer has access to re-download the theme installation file. Is there any way you could provide me with a new installation file for the theme so that I can update it? Unfortunately, when I try to do this through the CMS panel, a critical error appears on the WordPress platform.

I’m unable to create a support ticket because I don’t have access to the license code—it’s already installed on the client’s website via the Envato Market token.

Hi, I have Native Theme ver. 1.5.3 installed on a Multisite Wordpress Network, 18 websites, Wordpress ver. 6.6.2, PHP ver. 7.4.33. Everything works fine. But, if I try to update the theme via FTP (as indicated on https://nativewptheme.net/support/first-steps/native-theme-update) to the latest Native ver. 1.6.98, the result is a white screen. Then, if I come back to the Native Theme ver. 1.5.3, everything works fine again. Can you please help me? Best regards.