38190 comments found.
Hi! Bug report. Lottie player is bugged, creates some loop artifacts. Example of a lottie that does this: https://app.lottiefiles.com/share/7b1f4859-2396-4b3b-b907-b535872550e9 Whenever I add it to my site lottie player have problems with creating a constant loop and restarts it + adds some weird artifact. Other example: https://app.lottiefiles.com/share/8388e2aa-4f19-4b3d-9b44-ab85370f6be3 Whenever I use those 2 inside lottie player (latest salient) I can’t create an effect of it seamlessly looping regardless having all settings for looping from beginning to end. It just restarts (jump starts from the frst frame without seamlessness). I don’t understand the reason. Please investigate. Thank you.
Hey po1nt,
I can’t replicate any issues with the loop option when testing Lottie files locally or on the live demo. Can you replicate the same issue when testing with the Lottie Helpful Hero Salient Studio template? If so, please open a ticket on the support forum in regards so we can take a closer look at your site.
Thanks in advance
Sorry I can’t afford $42 support now because I have just enough to survive and I am building a business totally by myself using AI to lift myself up using salient. After I make first clients I for sure can buy support.
So if this is not a problem I created for you an example page: https://heavenly69.com/lottieloopbroken/
mouth.json creates some weird artifact that animation jumps and creates new frames?! that are not present in the official lottie project?? sonar.json just restarts the animation at it’s end without seamless loop effect.
I also attach two screenshots of the wp bakery builder settings here: https://imgur.com/a/vd1pm9nPS. The funniest thing is that inside the lottie element settings in this little lottie player preview at the top left it plays (loops) well, but when live on site as published page it breaks (?).
Please help (if you are willing of course). Thank you! <3
Hey po1nt, thanks for the detailed explanation and links.
I’ve noted to investigate that closer for the upcoming v18 release.
Kind regards
Hi! Bug report. Anchor links and their scroll. For example I am at the top of a long one page site. I have a #pricing near footer. I click the menu button with #pricing, site scrolls fast there and lands there. All content, including lazy load (images, posters, self hosted videos) and other things that are present on the site like webgl effects (unicorn studio) decide to load all at once after anchor scroll completes. Please protect the anchor scroll that it can scroll through the site without initialization/loading of elements that for example have lazy load, lazy load on sight (self hosted video autoplay etc). Thank you!
Hey po1nt,
You’ll need to disable the “One Page Scroll Support (Animated Anchor Links)” option under Salient Options Panel → General Settings → Functionality to prevent that behavior. When this option is enabled, all elements are scrolled past at once, which causes all lazy-loading logic to trigger.
Kind regards
Yes this fixes the problem. Thank you.
You’re welcome, po1nt 
Hello Team,
News about v18?
Thanks
Hey sipeople,
The final round of the beta is being distributed, so we’re still targeting under two weeks.
Kind regards
Is it possible to get the V18 beta? Thanks
Yes – feel free to please reach out via the contact form on my author page in regards.
Cheers
Hi, I sent a request via your author page contact form yesterday (14 Oct). Thanks!
Thanks sipeople, we’ll be sending over a copy soon!
Hello Team,
I’m currently using the Salient theme’s “Interactive Map: Leaflet” feature on a client site. By default, all maps use OpenStreetMap tiles.
I want your guidance on implementing language-specific map labels. At the moment, the map displays Japanese labels (streets, other location information) even on the English version of the site. It appears the map is pulling from the default name or name:ja tags rather than using name:en when appropriate.
Our goal is to:
- Display labels using name:en on the English version of the site - Use the name:ja on the Japanese version
All map locations are within Japan, so we only need the labels to change based on the site’s active language. We’re using Polylang Pro for multilingual support.
Could you please advise:
- Is there a way to configure or override the tile layer to support this behaviour without breaking the theme’s built-in map functionality?
- Is there a recommended method to extend or customise the L.tileLayer setup for multilingual support?
Any guidance or example snippets you can provide would be greatly appreciated.
Hey princebhalani143,
That would require modifying the js/src/elements/nectar-leaflet-map.js file and enqueueing a custom version through your child theme. Please use the support forum for technical assistance, as the comment area isn’t the right place for this.
Kind regards
in the footer the link for download app on mobile is really hard to push and doesnt really work but the book tour link does. tried safari and chrome on iPhone. https://sfguide.co
Hey brianfreeman,
That should be corrected if you remove the top and bottom padding from both call-to-action elements — the 1em amount.
Kind regards
I removed it but doesn’t seem to work
Hey brianfreeman,
Have you cleared the CSS/Page cache from hummingbird yet? I’m still seeing that padding added to the CTA’s.
I just cleared it and weirdly it’s still doing it. even cleared cache at cloudflare
The padding is still visible on my end, and the issue will continue to occur until it’s removed — it appears to be cached by Hummingbird. https://ibb.co/7x3Hm4G0 Have you tried temporarily deactivating the plugin? I also noticed that you have a separate column visible on mobile only, containing the same buttons (Download App / Book Tour). Could you double-check that you’ve edited the mobile version and not just the desktop version?
If you’d like us to check on the backend closer for you, feel free to open a ticket on the support forum in regards
Something weird seems to be happening with the CSS / JS input editor.
I’m not sure how best replicate, if it’s something happening on my end, but when I input CSS for a rule, and click ‘Update’ on that box, the WP Bakery layout etc. gets thrown out of whack.
Is this a known issue, or is it likely something on my side (conflicting plugins etc.)?
I’[m on 17.3 for reference
Hy ND81! While that’s not a known issue, the CSS / JS fields are being reworked for the next release. If you’d like to test out the latest beta prior to release later this month, feel free to reach out via the contact form on my author page in regards.
ok cool, very excited – will wait for the public release, but thanks. I’m pretty sure there’s some kind of a conflict happening with a third-party plugin; if I find out what it is, and think it’s relevant I’ll drop you a message.
One further question; is there anyway to hide the Page Sub-Menu until it becomes Sticky?
Sounds good, ND81 – thanks!
You can accomplish that page sub menu modification with the following CSS:
.page-submenu:not(.stuck) {
opacity: 0;
}
Cheers
hi, how can i disable the social icons efect on the top menu? thanks
Hey dimage,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
body #header-outer #social-in-menu a:hover i {
transform: none;
}
Kind regards
Oops, nevermind. Please delete this.
Hi. Is there a way to make the hight of Post Loop Builder Grid items > Content overlaid on featured image (posts) a different height on mobile devices? I havethem set at 40% which is OK on desktop but too small to fit the content on mobile.
Hey wints77, the option to control the mobile sizing will be coming in the next release
hi i purchased one license of this theme and loved it , i need to purchase one more but on that website i need pricing comparison table… are there any prebuilt demo in which pricing table is there which i can install instantly without making one manually?
Hey Surya7t,
There’s a dedicated “Pricing” section in the Salient Studio template library.
Kind regards
Hello! I have a customer whose website is build using Salient and WPBakery. The mobile header is made using off-canvas menu, but when I have subpages there is a “back” button, that I can’t change the language of. Is there somewhere in the theme where I can change the site language?
Hey website299,
That string “Back” is translatable via the “salient” text domain. You can use your desired translation plugin to alter that: https://themenectar.com/docs/salient/translations/
Kind regards
hello is there documentation on how to create image hot spots how to use this feature is there video or docs. thanks
Hey krazy4sales,
There isn’t any video documentation specifically for that element. It works by allowing you to click and add hotspots directly on the image preview while editing. The content for each hotspot is filled out in the corresponding sections below. You can also find several Studio Templates by searching for “Hotspot” to see example elements populated on a page.
Are you unable to add or edit hotspots while editing?
Kind regards
Hi! Please help me because I wasted 1,5 months on battling this and I will go insane lol (I am not a dev).
I have a self hosted bliss.json (unicorn studio webgl – https://www.unicorn.studio/) I used precreated by you SAAS demo that has pricing tabs with toggle switching called Pay Monthly & Pay Yearly.
No matter what I do, I can’t place bliss.json into right column (https://heavenly69.com/#pricing) in a way that tab switch is not reloading it, creating a flicker effect of it disappearing and breaking it completely making it vanish. I tried using AI to do many things, nothing helps.
The columns on the left have their background stay unmoved (non flicker on tab switch), only their content switches (text/icons). How to place the bliss.json in both pay monthly and pay yearly right columns and fill them with this webgl effect without the tab change forcing them to reload and break.
I hope you know what I mean. I want to place it there so when tab switches it just is visible there constantly (inside Bliss Master columns of Pay Monthly & Pay Yearly) without reloading/flickering it, same as backgrounds in the other columns. I am literally hitting my head against a wall with this for 1,5 months now.
Pleaseee help me. Thank you! <3
Hey po1nt,
I would suggest moving that WebGL element outside of the tabs and positioning it absolutely so it expands to fill the area of the column. It would require custom CSS and altering the location of the code in the page builder. If you’d like assistance, feel free to open a ticket on the support forum in regards as this goes beyond what we can assist with in the comments here.
Cheers
For this page https://www.temporary-url.com/79C28D, is there a setting in salient or a method to add search filters such as a dropdown or a side menu? We want to use either categories or tags to allow users to filter through the content on the archive page. Thanks!
Hey ehong33234!
There’s no built-in option to add filters on the archive page, but I’ve noted the idea on the wishlist.
Kind regards
Hi. I have searched across the comments but can’t find a solution. I am looking to hide the categories which show above the blog post title on Recent Posts > Multiple Large Featured
Hey wints77,
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.nectar-recent-posts-slider_multiple_visible .strong { display: none; }
Cheers
Thanks but that didn’t seem to work. I have logged a ticket
Sorry about that, wints77. Thanks for opening a ticket – I can see it was answered earlier today.
Cheers
Hi guys,
I realize this probably is simply a WP Bakery issue, but is there anyway to copy Column settings across to different columns?
Thanks
Hey ND81,
There’s currently no way through the UI to copy the settings of one column to another. However, you can save rows as templates to reuse as needed if you’re trying to create many of the same styled sections.
Kind regards
hi Quick question about moving JS files to the footer option, does it only move Salient files or 3rd party like RankMath and Google Analytics files too?
If it does move the 3rd party files, is there a delay or wrong reporting with GA? Would you still recommend turning it on?
Hey toolbox101, Delay Javascript Execution option only applies to the scripts within Salient, not external scripts. The Move jQuery to footer option only applies to the jQuery library, and nothing else.
Kind regards
I am asking because on the Salient options it says ” Note that this can break third-party plugins/scripts which require JavaScript to be loaded in the head.” but here on this form you say only Salient files, so is it 3rd party too or not? Can you please clarify?
The description you’re referring to is for the “Move jQuery to Footer” option. When the jQuery library is moved to the footer, any plugins or third-party scripts that depend on jQuery and load their scripts in the head will break, since jQuery is no longer available there. This option simply tells WordPress to load jQuery in the footer – it doesn’t do anything else.
Kind regards
How can i show two products in mobile view in salient woocommerce ?
Hey Emrannkhann, In the Salient options panel > WooCommerce tabs, you can select your desired column number for each viewport independently.
Kind regards
Thank you
You’re welcome, Emrannkhann
When selecting Product Data – External/Affiliate Product, the Quick View option does not appear; instead, it redirects directly to the external link. How can we enable the Quick View feature to be displayed alongside the “Book Now/Add to Cart” button for External/Affiliate products? Additionally, how can we allow the use of shortcodes within the External/Affiliate product URL?
Hey princebhalani143, That would require editing the nectar_woo_add_quick_view_button action. You can find the original in nectar/woo/quick-view.php.
There’s also built-in support for shortcodes in a quick view context. However, you can remove them by adding a filter to nectar_strip_quickview_shortcodes and setting it to true.
Thanks.
Can’t use infinite scrolling in WooCommerce archives?
Hey sadcrew34, no, there’s no native support for infinite scrolling in WooCommerce as of now. That would require the use of a plugin.
Kind regards
