452 comments found.
Hi, is it possible to get WPBakery Page Builder 8.7.1?
Sure, I will prepare a new theme update with the upgraded versions for the two premium plugins. Thanks for notice!
Hi! The update should be available in several minutes. After updating the theme, please go to Appearance – Install JamSession Plugins and update the premium plugins.
Thank you!
Thanks for notice!
Vorrei acquistare il tema, e creare uno shop per cd e magliette. Questo tema supporta woocommerce con le variabili come la taglia, il colore per la vendita di magliette? Grazie
Hi and thanks for being interested in JamSession theme. Regarding your question: the theme is compatible with any standard WooCommerce functionality. Let me know if you have more questions!
Will the Template work with the newly released Word Press 6.8?
Hi! There are no known issues with the last WordPress version.
Just updated to 5.1 version. WP Bakery does not appear in the list of Install Required Plugins. Am I missing something? Thanks!
Oh, I see that I had deleted js_composer in Plugins due to a conflict and updating to 5.1 installed js_composer version 7.9, and Plugins is showing that there is a new version of Bakery available 8.0.1. Thanks
Just one more thing “Your theme (JamSession) contains outdated copies of some WooCommerce template files.” And the file they reference is “jamsession/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0,” Thanks
Thanks, I will prepare a new theme update.
Some of your themes are from 2014, 2016 that have been updated to remain compatible with WP. That’s 10 years. Love your style, however, do you have any fresh new style 2024 themes?
Thanks!
Hi and thanks for your feedback! We don’t have new themes since the existing portfolio covers different design styles. If you have something in mind, feel free to contact us on the dedicated support system here: https://smartwpress.ticksy.com/submit/
HI! Where can I change the number of columns for the photo gallery? 4 instead of 5 . Thanks 
Unfortunately, at this moment there is no dedicated setting for that. The photo gallery is automatically generating a 5 columns masonry layout, based on the existing galleries. Do you have a special reason for using a 4 cols layout?
A webmaster created the website swingoasis.be with jamsession in 2015. In October 2023, the site owner asked me to work on it because wordpress updates corrupted the site and it no longer displays. It is therefore not possible to update the site and the plugins cannot be updated either. One.com asked to use an up to date version of wordpress. Unfortunately, the site owner did not receive the licence of the template from the previous webmaster. Now, is it possible to buy just the Jamsession template update or do I have to repurchase the updated template?
Hi, the theme license comes with lifetime updates, but you still need to get the account used for purchasing the theme to access the existing updates. Please let me know if there is something I can help you with.
I bought the theme again because the old webmaster can no longer be reached.
Sorry to hear that 
Hi! what are the recommended sizes for images in the gallery (both portrait and landscape)? When I create a gallery, they are a bit pixelated while in grid view. If I click on them the lightbox displays them sharp and ok, as uploaded. Only the grid view is unclear. Are there specific dimensions or settings an image should have before uploading to the website? Thanks!
Hi, can you please share a URL to your website?
Hi! https://edith-photography.ro/portofoliu/ I tried on Mozilla Firefox and it’s OK, but on Chrome, at least for me it does not look ok. A bit pixelated.
Also, when will you update WP Backery and Slider Revolution to the latest versions?
It looks that the medium sized images generated on your WordPress have a lower resolution and needs to be regenerated. I will help you with this, please contact me using the contact form on my Envato profile.
When will you update the theme with the latest version of WP Bakery? Thank you.
Hi, I will release a new theme update in a couple of hours.
The update is now available for download.
Thank you so much! You’re the best!
I am glad that I could help!
Hello! Is there a update to WP Bakery available now? I have the latest theme version but I don’t see where there is an available plugin update. The version of WP Bakery on the theme now has a security issue. Thanks so much!
Hi, the latest theme update comes with version 7.2 of WPBakery Page builder. Can you please confirm?
Hello, I do have the latest theme update and I do have version 7.2 of WP Bakery however, the latest version of WP Bakery is 7.6. 7.2 has a security risk. Thanks.
Ok, I will prepare a new theme update today.
Thank you so much!
No problem, the update is already available for download.
I just extended my support and am trying to submit a ticket but it still says my purchase code has expired.
Please check if you have a new purchase code with the new support renewal.
Hello, Firefox, does not appear properly on our website, but the gallery on your demo pages does not fill properly. What could be the cause of the error? Test: Firefox 111.0.1 MacOS 13.2.1 I can’t send a mistake because I just maintain the page I didn’t buy the topic, but I don’t think anyone works properly gallery, under the Firefox.
Hi, first of all, please make sure you have the latest version of the theme. If still not working, I will take a look on your setup, please open a support ticket here: https://smartwpress.ticksy.com/submit/#100011684
This theme does not support PHP 8.1. I’ve upgraded to the latest version of the theme and then tried to switch from PHP 7.4 to PHP 8.1 and my whole site breaks with a critical failure message and won’t load anymore. Rolling back to PHP 7.4 fixes this, but this is the only theme I use that isn’t working on PHP 8+
Hi, The theme supports PHP 8.1, we are running this version on our development environment. Please make sure that before update, you update WordPress core and all the other plugins you are using. Also, please make sure that the errors are not coming from one of your active plugins. Let me know about the result!
Anyway, please send me an email with details using the contact form on my profile, I will help you with this.
I see this has not been updated in over 5 months. there have been wordpress updates since that time. Is this being supported and updated anylonger? Only want to purchase something being updated regularly
Yes, the theme is still supported. If you have any issue with it, you can always use our dedicated ticketing system.
One last question. The site I just took over is using an outdated version, ver. 4.8. Will there be any issues in pages getting messed up purchasing and upgrading to the newest version. Thank you
Feel free to update to the latest version, your content should be safe.
HI There I bought the Jam session theme in 2016. I cannot find the purchase code, only my proof of payment receipt and transaction number. How can I submit a ticket without a purchase code? Where can I find it?
Hi, you need to use the same Envato account that you used to purchase the theme. As I see, you did not have any purchase with this account. Please send an email to envato support, they should be able to help you more regarding your account.
I bought JamSession them in 2014., and I wondering, is it possible to update theme to build a fresh new web site with Slider theme or I must to buy theme again? Thx
You can clone any of the existing demos. If you only want to replace the home page, you can also build it using WPBakery widgets.
Thx but one more quesion please, can I use the same licence key (2014.) to deploy on virtual domain before I put it online?
Yes, you can use it.
Hi, I was wondering when this theme will be updated so the latest version of WPBakery is being used for this theme? Also, is it possible to create accordion style dropdowns for adding lyrics to the individual album pages? Thank you!
Hi, we will prepare a new update in about one week from now. Regarding to accordion dropdowns, you can use any standard WPBakery element to customize the content of your albums.
Hi! How are you? I’ve got a simple question. I was wondering if I can creat an pop-up text from the play-icon from the home on my website. I was trying to do it by codding the site but I’m not as good as I thought and I couldn’t. I want to add a text that explains that you have to click the play button, by “play me” because most of the people don’t realize that and they’re not watching my reel. Can you help me?
This is my website: https://camm-productions.com
Thanks!
Hi, you can use Slider Revolution to build a more customized slider. I am not sure if it allows you to add a popup text, but you can add a custom text under the play button. No need to add custom code for that.
Is it possible to get latest version of WP Bakery? We don’t see it in the Downloads section here. Thank you.
Hi, we’ll prepare a new theme update with the updated versions for the two premium plugins. After updating the theme, you will be able to update the premium plugins from Appearance – Install JamSession Plugins.
Hi, wondering if your “All Files & Documentation” includes the updated version of WP Bakery. We have an error preventing us from loading Dashboard and the error reference is “Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home2/sheilasi/public_html/wp-content/plugins/js_composer/include/autoload/vc-pages/automapper.php on line 29” Thanks
Hi, please update WPBakery from Appearance – Install JamSession Plugins. Make sure that you have the last version of the theme, before checking for the premium plugins update
Thanks!
Did it work?
Yes, thanks!
Great! Thanks for your feedback!
appreciate your help. just renewed support.
Thank you!
Hi,
I try updating the theme on our site, but don’t find update button, option under the updates link and the theme options too.
Please help how to update 4.9.4 to 4.9.6.
I downloaded the latest version of theme from ThemeForest.
Regards,
Zoltan
Hi, you can update the theme directly from your Dashboard, using Envato Market plugin, or via FTP, following the steps below:
Download again the theme (installer package) from ThemeForest. Unzip the theme installer .zip file and you’ll obtain jamsession theme folder. Connect to your website via FTP and navigate to [wordpress install directory]/wp-content/themes/. Copy your new jamsession folder over existing folder with the same name, on this location.
Hello, Does your theme support the last version of PHP ?
Yes, all our themes are compatible with the latest php version.
