Hello there!

Thank you for reaching us out!

I’ve escalated your case to our development team for review. Unfortunately, I’m unable to provide a specific timeline for resolution at this momen.

We truly appreciate your patience.

Best regards,

How can we identify and remove car photos from the WordPress media library that belong to deleted listings? These images remain in the media library even after the listings are deleted, so I’d like to know how to locate and eliminate such unused photos since they are no longer needed on the website.

When images are uploaded to a listing, they are added to the standard WordPress Media Library — we are unable to apply any special tagging or marking to them.

The task to automatically remove listing photos after the listing is deleted is currently under review by our development team. Once they complete the work, we will release an update with the fix. We will inform you about in the theme changelog.

Best regards,

Hello,

I found the following code snippet that deletes all attached images when a post is deleted. I would like to use it so that whenever a listing is deleted, its images are removed automatically.

Before I use it, I need to confirm the correct post type used for listings in my Motors installation.

Here is the code:

add_action(‘before_delete_post’, ‘delete_attached_media_when_listing_deleted’); function delete_attached_media_when_listing_deleted($post_id) { if (get_post_type($post_id) != ‘listing’) { // replace ‘listing’ with your Motors post type (e.g., ‘stm_cars’) return; } }

$attachments = get_children(array(
    'post_parent' => $post_id,
    'post_type'   => 'attachment'
));

if (!empty($attachments)) {
    foreach ($attachments as $attachment) {
        wp_delete_attachment($attachment->ID, true);
    }
}

Could you please confirm which post type Motors uses for listings on my setup (e.g., stm_cars, listing, or something else)?

Thank you!

Hello there!

Thank you for the detailed message!

The correct post type for listings in Motors is listings.

Regarding the image deletion issue: we are aware that currently attached images are not always removed automatically when a listing is deleted from the frontend. Our developers are already checking this case.

Best regards,

Thank you for your response. I am using the “Multi Listing Types (Classified 5 Elementor)” setup, and I would like to confirm the correct post type slugs for each listing category on my website.

Currently I am using:

Motos → edit.php?post_type=moto

Aircraft → edit.php?post_type=aircraft

Boats → edit.php?post_type=ship

Car Parts → edit.php?post_type=carparts

Trucks & Buses → edit.php?post_type=trucks-buses-train

I need to know the correct post type slugs I should be using for all of the above categories.

I also want to confirm if the following code will work for automatically deleting listing images from the Media Library when a listing is deleted:

add_action(‘before_delete_post’, ‘motors_delete_listing_images_all_types’); function motors_delete_listing_images_all_types($post_id) { }

// List all Motors CPTs you use
$motors_cpts = array(
    'listings',
    'moto',
    'aircraft',
    'ship',
    'carparts',
    'trucks-buses-train'   // This IS correct for your website
);

// Only run for Motors listings
if (!in_array(get_post_type($post_id), $motors_cpts)) {
    return;
}

// 1) DELETE ATTACHED MEDIA (standard WordPress attachments)
$attachments = get_children(array(
    'post_parent' => $post_id,
    'post_type'   => 'attachment',
    'numberposts' => -1
));

if (!empty($attachments)) {
    foreach ($attachments as $attachment) {
        wp_delete_attachment($attachment->ID, true);
    }
}

// 2) DELETE GALLERY IMAGES stored in Motors plugin meta fields
$gallery_meta_keys = array(
    'gallery',
    'gallery_photos',
    'gallery_photos_ids',
    'stm_galleries',
    'stm_gallery_photos',
    'gallery_images',
    'gallery_video_cover'
);

foreach ($gallery_meta_keys as $meta_key) {
}

$meta_value = get_post_meta($post_id, $meta_key, true);

if (empty($meta_value)) {
    continue;
}

// Case A: array of IDs
if (is_array($meta_value)) {
    foreach ($meta_value as $image_id) {
        wp_delete_attachment($image_id, true);
    }
}

// Case B: comma-separated IDs ("12,55,81")
if (is_string($meta_value) && preg_match('/^\d+(,\d+)*$/', $meta_value)) {
    $ids = explode(',', $meta_value);
    foreach ($ids as $image_id) {
        wp_delete_attachment($image_id, true);
    }
}

Thank you for the details!

Your current code won’t work correctly because in Multi Listing Types the post-type slugs are generated automatically and shouldn’t be hard-coded. Here is an example of how it can be done:

add_action( ‘before_delete_post’, ‘motors_delete_listing_images_all_types’ );

function motors_delete_listing_images_all_types( $post_id ) { // Get Motors CPTs dynamically (or use static array below) $motors_cpts = array( ‘listings’ ); if ( class_exists( ‘STMMultiListing’ ) ) { $multi_slugs = STMMultiListing::stm_get_listing_type_slugs(); if ( ! empty( $multi_slugs ) ) { $motors_cpts = array_merge( $motors_cpts, $multi_slugs ); } } }

if ( ! in_array( get_post_type( $post_id ), $motors_cpts, true ) ) {
 return;
}

// 1) Delete attached media (standard WordPress attachments)
$attachments = get_children(
 array(
  'post_parent' => $post_id,
  'post_type'   => 'attachment',
  'numberposts' => -1,
 )
);

if ( ! empty( $attachments ) ) {
 foreach ( $attachments as $attachment ) {
  wp_delete_attachment( $attachment->ID, true );
 }
}

// 2) Delete gallery images from meta fields
$gallery_meta_keys = array(
 'gallery',
 'gallery_photos',
 'gallery_photos_ids',
 'stm_galleries',
 'stm_gallery_photos',
 'gallery_images',
 'gallery_video_cover',
 'gallery_videos_posters',
);

foreach ( $gallery_meta_keys as $meta_key ) {
 $meta_value = get_post_meta( $post_id, $meta_key, true );
 if ( empty( $meta_value ) ) {
  continue;
 }
}

// Case A: array of IDs
if ( is_array( $meta_value ) ) {
 foreach ( $meta_value as $image_id ) {
  wp_delete_attachment( $image_id, true );
 }
}

// Case B: comma-separated IDs ("12,55,81")
if ( is_string( $meta_value ) && preg_match( '/^\d+(,\d+)*$/', $meta_value ) ) {
 $ids = explode( ',', $meta_value );
 foreach ( $ids as $image_id ) {
  wp_delete_attachment( intval( trim( $image_id ) ), true );
 }
}

// 3) Delete featured image (thumbnail)
$thumbnail_id = get_post_thumbnail_id( $post_id );
if ( ! empty( $thumbnail_id ) ) {
 wp_delete_attachment( $thumbnail_id, true );
}

If you also want the images to be deleted when a listing is moved to trash, you can add this hook:

add_action( ‘wp_trash_post’, ‘motors_delete_listing_images_all_types’ );

Please note that our official support doesn’t cover custom code modifications. For any serious customization needs, you can always contact our Digital Agency.

Best regards,

Thank you so much i have updated it.Please help me check if this right below

<?php

/* * SAFE & CORRECT — Delete all Motors listing images (featured + gallery + attachments) * Supports Multi-Listing Types dynamic post types. */

add_action(‘before_delete_post’, ‘motors_delete_listing_images_all_types’); add_action(‘wp_trash_post’, ‘motors_delete_listing_images_all_types’); // also run on trash

function motors_delete_listing_images_all_types($post_id) { }

// 1. Get Motors CPTs dynamically
$motors_cpts = array('listings');

if (class_exists('STMMultiListing')) {
    $multi_slugs = STMMultiListing::stm_get_listing_type_slugs();
    if (!empty($multi_slugs)) {
        $motors_cpts = array_merge($motors_cpts, $multi_slugs);
    }
}

// Only run for Motors listing post types
if (!in_array(get_post_type($post_id), $motors_cpts, true)) {
    return;
}

/ -------------------------------
   2. DELETE STANDARD ATTACHMENTS (featured + uploaded)
   ------------------------------- /

// Delete featured image
$thumbnail_id = get_post_thumbnail_id($post_id);
if (!empty($thumbnail_id)) {
    wp_delete_attachment($thumbnail_id, true);
}

// Delete attachments uploaded to the listing
$attachments = get_children(array(
    'post_parent' => $post_id,
    'post_type'   => 'attachment',
    'numberposts' => -1,
));

if (!empty($attachments)) {
    foreach ($attachments as $attachment) {
        wp_delete_attachment($attachment->ID, true);
    }
}

/ -------------------------------
   3. DELETE MOTORS GALLERY IMAGES STORED IN META FIELDS
   ------------------------------- /

$gallery_meta_keys = array(
    'gallery',
    'gallery_photos',
    'gallery_photos_ids',
    'stm_galleries',
    'stm_gallery_photos',
    'gallery_images',
    'gallery_video_cover',
    'gallery_videos_posters' // Motors 5 uses this sometimes
);

foreach ($gallery_meta_keys as $meta_key) {
}

$meta_value = get_post_meta($post_id, $meta_key, true);

if (empty($meta_value)) {
    continue;
}

// Case A — array of attachment IDs
if (is_array($meta_value)) {
    foreach ($meta_value as $image_id) {
        wp_delete_attachment(intval($image_id), true);
    }
}

// Case B — comma-separated string ("12,55,81")
if (is_string($meta_value) && preg_match('/^\d+(,\d+)$/', $meta_value)) {
    $ids = explode(',', $meta_value);
    foreach ($ids as $image_id) {
        wp_delete_attachment(intval(trim($image_id)), true);
    }
}

As we mentioned earlier, working with custom code is not part of our regular support service — it is considered customization.

If you’d like our specialists to review your version of the code, test it, or write a new one for you, we recommend contacting our Digital Agency here: https://stylemix.net/?utm_source=themeforest&utm_medium=08_07_2022&utm_campaign=hire_us

Best regards,

Hello there!

Thank you for the detailed report on the Dealer List issues — we appreciate your thoroughness.

Please ensure you’re using the latest versions of the Motors theme and all its plugins, then try disabling all third-party plugins (starting with any caching plugin) and temporarily turning off customizations . After that, test the “Load More” and dealer visibility behavior again.

If the issues persist, please send us screenshots of any errors in the Console Panel. duplicate entries and missing STM Dealer users quickly.

We’re on it — thank you for your patience!

Best regards,

Hello there!

Thank you for reaching out with your question! Unfortunately, you cannot combine the Auto Rental demo and the Car Dealership Two demo, as they are built on different systems and styles, making integration unfeasible. As an alternative, I suggest creating two separate subsites for each demo and linking them together with cross-links to provide a seamless experience for your users.

Please let me know if you have more questions!

Best regards,

Hello there!

Thank you for your question. I’m not entirely sure I understand—could you clarify if you’re looking to import listings in bulk, or some other type of information from the table?

Once I have a bit more detail, I’ll be able to guide you on the best import options.

Best regards,

Yes, I just want to import data in bulk

Thank you for clarifying.

To achieve this, you’ll need to install the WP All Import plugin along with the STM WP All Import Addon. Please follow the setup instructions here: https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-preparation . Once set up, you can import your listings in bulk by following the guidelines and using the example files provided here: https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-example-files .

If you encounter any issues or need further assistance, you can contact our support team here https://support.stylemixthemes.com/tickets/new !

Best regards,

During the process of importing the demo, every time I reach 85% of the main content under the demo content, I encounter an error code 503. What is the reason for this and how can I resolve it? Additionally, my system status is normal

This error is often caused by third-party plugins, particularly caching plugins, that may interfere with the import process. As a first step, please try disabling all non-essential plugins installed on your site or server before starting the demo import. This should help prevent any interruptions.

If disabling plugins doesn’t resolve the issue, please submit a ticket to our support team via https://support.stylemixthemes.com/tickets/new . Be sure to include a detailed description of the problem, including any error messages, and provide temporary WP admin access so we can investigate further.

Thank you for your patience, and let us know if you have any questions!

Best regards,

Can you provide me with a copy of the imported data from HomeNet Automotive in the tutorial section of the document：https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/homenet-automotive

Unfortunately, we’re unable to provide a ready-made file for importing listings, as this data is specific to your HomeNet Automotive account. You can generate the necessary import file directly through HomeNet Automotive’s platform by following the steps outlined in the documentation. If you need assistance with the process, feel free to open a ticket, and our support team can guide you further!

Best regards,

Why do I import images like this, only to find that all products are one image? I followed the steps for the extension plugin ‘motors all import addon’ that you provided

Please double-check your import file and the plugin configurations to ensure the image data is correctly mapped.

The listing will display only the images it receives during the import process, so the issue might stem from how the file or settings are configured. If you need assistance troubleshooting what’s going wrong, I recommend opening a support ticket at https://support.stylemixthemes.com/tickets/new and providing WP-admin access. Our team will review your setup.

Feel free to reach out with any further details!

Best regards,

I got stuck halfway through the batch import process

Hello there!

Thank you for reaching out regarding the license reset for your domains. To proceed, could you please specify the exact domain names you need reset? This will allow me to check their status in our database and assist you further.

Feel free to share the details, and I’ll get this sorted for you as soon as possible!

Best regards,

carpros.ca and rv-daddy.ca Purchase/Secret Code: 488a33*918a Purchase/Secret Code: 1b9b14*c0a2

Thank you for providing the details. I’ve successfully removed the domain carpros.ca from your license. However, it seems that rv-daddy.ca was purchased under a different account. Without the permission of the account owner, I’m unable to remove this domain.

Please coordinate with the owner of the other account to authorize the removal, or let me know if further assistance is needed.

Best regards,

Hi, both of these licenses are under my account samnait. Also the theme is not being used at rv-daddy as the theme for the domain has changes.

ending liced number d5e4918a – 27 Sep 2024 ending liced number e78c0a2 – 28 Apr 2020

can you please let me know?

Hello there!

Thank you for your detailed feedback.

You’re correct that the built-in templates in the Listing Templates section are available only for the Pro version, and there are similiar templates designed specifically for Elementor. You can find more details about this in the plugin documentation here: https://docs.stylemixthemes.com/motors-car-dealer-classifieds-and-listing/single-listing/listing-templates .

For WPBakery, you can create a custom template and apply it in the new Listing Manager by copying the WPBakery template content into the description field via the Classic Editor. Alternatively, I recommend trying to set the WPBakery template as global, which should ensure proper display of all listing details (photos, price, etc.). Instructions for creating and setting a global WPBakery template are available here: https://docs.stylemixthemes.com/motors-theme-documentation/single-listing/listing-templates#how-to-create-a-single-listing-template-using-wpbakery .

I haven’t observed issues with listing display when using either method. https://www.awesomescreenshot.com/image/56965892?key=d93ad21964f69d867dbe5992a3e70ae9

Please try these approaches and let me know if it resolves the problem or if you encounter any difficulties. If it’s still not working, could you share more details (e.g., a screenshot of the Listing Manager settings or front-end result)? I’m here to help!

Best regards,

Thanks for your reply and caring about this issue.

The link you provided for creating custom template/single listing for WPBakery ( https://docs.stylemixthemes.com/motors-theme-documentation/single-listing/listing-templates#how-to-create-a-single-listing-template-using-wpbakery ) is the way I’ve been doing it since years and it’s working good with the OLD listing manager. You just have to click on “ADD NEW ITEM” and my WPBakery-template is loaded. Takes 2 minutes to fill in and save it, that’s it ! Your documentation does not work with the NEW listing manager because there is no way to include the WPBAkery template to create a new single listing.

So in screenshot https://ibb.co/VWTyxw0q you can see the problem, when using only NEW listing manager. Result in FRONT only displays title and discription, nothing else.

You said : “you can create a custom template and apply it in the new Listing Manager by copying the WPBakery template content into the description field via the Classic Editor” How do I copy the entire WPBakery template in the description field ??? (if this is the solution, I doubt)

Thank you and kind regards !

Hello there!

Thanks for your message!

To set “Used Car” tab in the Listing Tabs widget on the homepage, edit the page via your page builder (e.g., Elementor or WPBakery) and adjust the widget settings to select “Used Car” in Category section.

Unfortunately, bulk adding options to a custom field isn’t supported, but you can import years, makes, and models using the STM Import Makes & Models plugin. Follow the guide here: https://docs.stylemixthemes.com/motors-theme-documentation/listing-management/import-makes-and-models .

Let me know if you have more questions.

Best regards,

Hi

Many thanks for your prompt response. I have added the “used car” tab by selecting the category. However the “new car” is coming first. I need to make the “used car” first and “new car” second. But I can’t find this option while editing the page.

Best Regards