23151 comments found.
Hello! When will you provide update for WPBakery Page Builder? I currently have 8.6.1 version, but my security plugin says its not safe and needs to be updated. Your theme came with this plugin and your theme needs it to work, so its your responsibility to provide everything thats needed for your theme to run and be safe.
Hello, @arturs4,
Please download the 8.7 version of the plugin from this URL: https://file.kiwi/5403708f#rI5KZ6w4d_NOd6t2EsAQ4g and manually update it on your site.
Regards, P-THEMES.
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Thank you for the fast reply and the plugin. It worked!
You’re Most Welcome!
How do i edit or remove the top notice bar????
here is the screenshot https://www.awesomescreenshot.com/image/56995347?key=81461306130ee149d991c353e86c65aa
Hello @rambhost,
You can remove/modify the header top from Porto >> Template Builder >> Blocks and edit/remove the header top from there as per your requirements, please refer to these screenshots: https://postimg.cc/3W48FyJQ & https://postimg.cc/kVBzPbHn
Regards, P-THEMES.
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Hello @rambhost,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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Hi Porto, When I activate delay Java execution (WP-ROCKET pluggin). The images of the product, primary and secondaro images, are not showing (layout product). (Even I deactivate the exclusions Porto in the wp-rocket. Any help or any code I can add by myself? to show the picture. I am interested in activate this delay java to obtain more speed webside.
https://www.candleart.es/vela-amarilla-para-el-dinero/Please let me know your opinion.
thanks,
is strange because in the translations shows image
in movile yes are showing, not in PC
sorry now is working fine.
Sound’s Good! 
dear Porto, Can you suggest any customization in wizzart to speed even more the theme? (I know is fast)
thanks
Hello, @Joaquim_,
We don’t have specific instructions, as site speed can vary depending on the individual website. Each site has its own unique requirements. For guidance, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/?s=speed
Regards, P-THEMES.
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Hey, I am using https://www.portotheme.com/wordpress/porto/accounting/ theme and I would like to edit services posts but I am not able to change it. Porto ultimate heading/ Main Heading Post/ author. How can I change services parts?
all services are in single service [porto_block id=”4804”]
Hello, @Errocuda,
Please navigate to Porto >> Template Builder >> Archive and edit the Service Archive page using the page builder: https://postimg.cc/3WyRH83H You will be able to edit the service page easily.
Now, about the Service Custom Post type, you can edit them from WP-Dashboard >> Services as per your requirements: https://postimg.cc/DWWDwM0f
Same as about, you can modify the layout of the single service page by going to Porto >> Template Builder >> Single and edit the single service page using the page builder: https://postimg.cc/LJgwHWnX
Regards, P-THEMES.
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Hey @PT-Support2, thanks for detailed answer! I tried to update for example accounting post, title is changing but single post is not updated https://prnt.sc/ho8XTtLvHswU
Beginning of post I added TEST TEST and updated it but it is not reflected to the post https://prnt.sc/gxCB4SA5JY3F
Hello, @Errocuda,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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Hello, how can I change the language of porto_countdown-div?
Hello, @Hix_City,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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Hi P-THEMES!
WPBakery Page Builder <= 8.6.1 is vulnerable (vía Wordfence). Please provide the update asap.
Thanks!
Hello, @ZilogZ80A,
The latest version of WPBakery available on Envato is 8.6.1: https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431As soon as the author releases an update on Envato, we will test it with our theme and release a compatible update accordingly.
At this time, the plugin has not yet been updated by the author.
Regards, P-THEMES.
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Oh, I hope it’s really soon. Thanks.
Hope so
Hello, when do you plan to release the new update?
Hello, @jandercd,
Our development team is actively working on the new theme update. Once it’s completed and thoroughly tested, we’ll release it on ThemeForest. Thank you for your patience and stay tuned!
Regards, P-THEMES.
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Hi P-THEMES!
Slider Revolution <= 6.7.37 is vulnerable (vía Wordfence). Please provide the update asap.
Thanks!
Hello, @ZilogZ80A,
I have attached the 6.7.38 version of the Slider Revolution for you here: https://fex.net/s/x2ypcox
Please download it and manually update it on your site.
And we will soon release it with the upcoming update of the theme.
Regards, P-THEMES.
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I download it but it’s the 6.7.37 version.
Hello, @ZilogZ80A,
Sorry for the inconvenience. Please download it from here: https://fex.net/s/r02bya4
Regards, P-THEMES.
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Thanks a lot!
You’re Most Welcome!
wc_get_related_products
this error log and bloated our server causes timeout. tried to reach you on your contact form. purchase code sent there please have a look. thanks.
Hello, @darrenmaximo,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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We are planning a new website based on wordpress + https://www.okler.net/previews/porto/12.1.0/index-corporate-4.html
When I go to themeforest I see several options and I got confused. What do we need?
1. Porto – Multipurpose Website Template – Porto – Multipurpose Website Template by Okler | ThemeForest
2. Porto | Multipurpose & WooCommerce Theme – Porto | Multipurpose & WooCommerce Theme by p-themes | ThemeForest
3. Porto Admin – Responsive HTML5 Template – Porto Admin – Responsive HTML5 Template by Okler | ThemeForest
Do we need all three? Or does N. 2 include the templates?
Thanks.
PS: this is the 3rd time i post this question without anwser!
Hello, @nunoalves1,
Thank you for your interest in the Porto WordPress theme!
You’re in the right place — this is the official Porto WordPress theme. You can view more details and purchase it here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Regards, P-THEMES.
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Hello,
could not find my anwser there.
Do we need to buy the 3 options ?
Hello, @nunoalves1,
You have to buy the second option. It’s for WordPress.
Regards, P-THEMES.
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When We Choose First Option In Person and Second Option Tarot card reading then Second option not showing in cart
Hello, @aadviksaklani,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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Hi; i have an issue with demo importing, these is the message displayed “Your server performance does not satisfy Porto demo importer engine’s requirement. We recommend you to use alternative method to perform demo import without any issues but it may take much time than standard import.” and after the end of alternative import the website looks weird and not similar to demo, can you help please PS: hosting is hostinger
Hello, @kourch,
It appears that your site has crashed. Please try resetting your WordPress installation, then reactivate the theme. After that, install the required and recommended plugins for the theme, and temporarily disable all third-party plugins.
Once those steps are complete, try importing the demo content again. Hopefully, this resolves the issue. If the problem persists, please submit a support ticket through our system here: https://www.portotheme.com/support/ Be sure to include all relevant details so our support team can assist you more efficiently.
Regards, P-THEMES.
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hi my license is showing not valid , kindly rea activate my license , i have WordPress and magneto Porto them , i want re activate my WordPress license
Hello @atiyah2024,
Could you please share the first eight digits of the purchase code so that I can try to search via the purchase code? Alternatively, please contact us via our support ticket and share the purchase code there with us.
Regards, P-THEMES.
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0d61b21e
Hello @atiyah2024,
Thanks for providing the purchase code. I have reset your purchase code. Please try to re-register the theme again with the same purchase code on your desired domain, and let me know the result.
Regards, P-THEMES.
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can you please make this work with SUMO Memberships for WooCommerce. By installing the theme it removed all the membership restrictions and made the entire site public.
Hello, @bradlyons,
Thanks for your suggestion. We kindly request you to please submit it as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will read it and note it down for future updates of the theme.
Regards, P-THEMES.
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Fro the love of God
How do i change the homepage hero graphic banner on shop 37? i can’t find where to do that
Hello, @rambhost,
We have already replied to your duplicate comment here: https://themeforest.net/comments/31743379. Please check it.
Regards, P-THEMES.
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thank you so much
You’re Most Welcome!!
How do i change the homepage hero graphic banner on shop 37? i can’t find where to do that
Hello, @rambhost,
We have already replied to your duplicate comment here: https://themeforest.net/comments/31743379. Please check it.
Regards, P-THEMES.
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How do i change the homepage hero graphic banner on shop 37? i can’t find where to do that
Hello, @rambhost,
Please edit the column, and you can change the banner image from the column settings. Please refer to this screenshot: https://ibb.co/rf0W22jq
Regards, P-THEMES.
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Hello P-THEMES!
I’d like to add product brand to product page with Elementor but the “Meta” Porto Type Builder Block is missing from Elementor and I want to have the same function (brand name with link to the brand’s page). Can I make “block builder type” product page instead of using Elementor or there’s a way to have dinamic brand link on product page like the Porto Meta Block?
Thanks, Viktor
Hello, @DenesNatur,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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Hi, there is an error currently “wc_get_related_products” its creating thousands of lines of error codes in Woo > status > logs.
Error Invalid limit type passed to wc_get_related_products. Expected integer, got string with value: “10”
Hello, @coheed1984,
Could you please submit a ticket via our support system here: https://www.portotheme.com/support/ , providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
Regards, P-THEMES.
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