21577 comments found.
Template Header. I’ve replaced the logo. The header 7 logo will not be replaced. All of the other logo images have been updated except the header logo. Please help.https://tcsnebraska.com I have multiple purchases. 8 Mar 2021 REGULAR LICENSE 4 Feb 2020 REGULAR LICENSE 31 Mar 2019 REGULAR LICENSE 12 Feb 2019 REGULAR LICENSE 21 May 2014 REGULAR LICENSE
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Are Elementor and WP Bakery page builder plugins integrated with The7 theme or should I install them and subscribe separately?
https://guide.the7.io/elementor/user-guide/plugins/installing-plugins/
https://support.dream-theme.com/knowledgebase/bundled-plugins-license/
Thanks. Also, is one license limited to a single domain only or multiple websites? If single domain only, what about staging sites (subdomains)?
Always welcome 
Yes, according to Envato rules, 1 website = 1 license. This is true for all Envato themes, not just The7. Staging domain is not taken into account, it can be easily registered with the same license – you just need to follow https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
Thanks again, going to purchase.
Thank you too! Hope you will enjoy the theme 
Hi, please update the changelog details. Thank you!
Hello!
version 12.10.0.1:
Fix: Theme style margins for H1-H6 not applied in Block editor-inserted content.
Improvement: Ensure smooth migration for BBE plugin.
Every time I upload a pre-made page so I can access the functionality, I get the Go Pricing and Woo Commerce plugins that I DO NOT need or want. Its such a waste of time. Can you please disable this??
Hello! May I ask what demo has been imported, please? Most probably, it includes content created by these plugins.
No demo, I imported a singe page – https://the7.io/main/shortcodes/lists-shortcode/ for the pre-built functionality. This is my 6th theme install for clients and its done this on any page I import. These pages have nothing to do with e-comm but yet I still get Woo Comm plugin.
Hello! Yes, this demo uses both WooCommerce and GoPricing. That’s why they are activated when importing any page from this pre-made website.
Great product!
Much appreciated!
Your native FSE editor is extremely poor, and not every demo has an Elementor or WPBakery version available. As someone who has purchased your theme three times, I strongly recommend you fix this nonsense as soon as possible. Until then, your theme deserves only 1 star.
Thank you for your feedback, Hasan! Meantime, we did notice that one of your two purchase codes was locked due to license misuse – it had been activated on six different websites, while our license terms allow usage on just one. Therefore we’re wondering if the negative rating might be a coincidence?
Out of the 6 so-called licensed sites, 4 domain names have already expired, yet you still claim that I’m using all 6. Your technical support is not only insufficient but also unreasonably bureaucratic.
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
I used 2 licenses on 3 websites (one of them moved from .com to .net after the .com domain expired). The other sites were only used for demo installation and testing purposes.
Just two days ago, I purchased a new, separate license for a new client project. Even though there are cheaper sources offering your themes elsewhere, I always choose to buy directly from here on a per-project basis.
At this point, I’ve lost count — I have around 80–100 licenses on this platform. Your accusations are inconsistent and completely uninvestigated.
On top of that, after I pointed out how poor your technical support is, you responded by locking my licenses, which is an abuse of power.
Enjoy your 1-star rating.
I’m afraid the sequence of events was a bit different: first, the purchase code was blocked due to unfair license usage, and only afterward did the revenge review appear.
I left the review two days ago, and you told me the codes were locked one day later. It’s all there in the messages above 
Unbelievable — you’re both meddlesome and dishonest.
Is your Support portal down? I’m unable to login (login area spins indefinitely)?
Hi! Yes, it’s working https://ibb.co/WNGgy1bS Could you please check it in the incognito browser tab.
Hi, have you noticed that after the latest update, WPBakery Page Builder displays a warning about this: “You have an outdated version of the WPBakery Page Builder Design Options. It needs to be reviewed and saved.”
In most cases, this warning doesn’t disappear even after updating the Design Options, unless you disable them, which will change certain values, such as the bottom margin between elements.
Hello! Try to deactivate all other plugins, save WPBakery Page Builder Design Options, activate the plugins again. Usually, it’s a matter of memory limit.
Hey, In the heading settings there is a white bar on top of the page that says page now. Here is an image: https://postimg.cc/F74Qk5PL – I’m trying to remove that bar, but in Element it’s just spinning only on that page so I can’t remove. Any other way to remove this?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
hello, i have bought the7, but i can not register, it said:Registration fail: host is empty. please tell how to do?tks.
hello, please reply me asap, because i need use those plugins and demo website. tks. i bought this theme this morning. why i can not register it? why?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
tks, i try to regiter, but i can not, i do not have vpn, and do not receive reCaptcha verification. and this problem should is very simple. maybe you can reply me here. tks.
Please ask your provider whether they have any blocking of repo.the7.io
it is indenpendent ip address cloud server, it should not block anything. maybe you can tell me what situaiton can have this problem? Registration fail: host is empty.
Hello! It sounds like your hosting provider (or maybe a plugin) changes “User-Agent” header in server response. It should be: ‘WordPress/’ . get_bloginfo( ‘version’ ) . ’; ’ . get_bloginfo( ‘url’ )
If you have more question, please contact me via private messages.
Hi, in wp bakery page builder in text block setting is it possible to insert an icon near the text. Maybe there’s a plugin to do it? Thank you Best regards
Hello! You can use “Icon with text” widget. Or you can copy icon HTML, switch to the “Code” tab in the Text editor and insert icon HTML code there.
Just letting you know that I am also wanting more demos with WPBakery. That is the best builder out there, it’s easy for the end client to use, the other ones are complete garbage. I have more than a 100 licenses of The7. WPBakery is the only one I use please keep that option and make more demos when you can..
Hi! Wow, 100 licenses in an impressive number – thank you so much! I can’t promise anything, but I have forwarded your request to our design team.
Thank you! I stopped using other themes as yours is simply the best one out there. WPBakery is just as important! Maybe next website i build i’ll test out one of the others again but they just aren’t usually easy for the end user like wpbakery. Tell the dev team thank you for an awesome theme!
Thank you for your kind words!
Any page builder needs time to get used to. I gave myself a bit of patience… and got used even to the Block Builder It’s very fast!
Also, I think Elementor is quite intuitive for the end user as well, since the editor closely mirrors the front-end.
Yeah, I don’t like the front end editors, i like the backend. I just don’t want to use the other editors ever really, i like that I every website we have is exactly the same on the backend with The7/WPBakery, so please do not dismiss that editor!! Thanks again, you guys rock!
I just bought another license …
This is the best thing we could read on Monday morning ) Thank you for your incredible support and trust! 111 licenses is no small thing, and we’re genuinely honored to be part of your workflow. While we’re not planning new WPBakery demos at the moment, we’re absolutely committed to keeping WPBakery fully supported and optimized within The7. Your feedback helps us shape the future, and we’ll continue making sure your preferred setup runs smoothly and reliably. You rock – and so does your loyalty!
I am interested in The seven courses. I wish to know if its a LMS where people can buy courses and it can handle various teachers for various courses.
Hello!
This demo includes WooCommerce for selling courses. If necessary, you can use WooCommerce “Digital/Downloadable” type of a product. Hope you will enjoy the theme
Hi, I use The7 for all my projects and have purchased a lot of licenses.
I see there are new demos with FSE and Elementor, but nothing with WP Bakery.
Will there be new demos created with this builder too?
Thanks
Best Regards
Hello! Thank you so much for choosing The7! We’re currently focusing on more flexible and high-performance page builders. As a result, we don’t have plans to release new WPBakery demos at the moment. However, we continue to support WPBakery and ensure full compatibility.
Hello, I would like to ask you — in my store I plan to sell digital/downloadable products such as reports (PDFs) and pictures/design sketches (PDFs, JPEGs, etc.). Can I create this kind of store using this theme template?
Thank you!
Hi! Yes, WooCommerce has this type of product – Digital/Downloadable Product.
There is a known XSS vulnerability in WPBakery 8.6.1, which is the current version for The 7 version 12.9.1, as far as I can tell.
When will there be an updated WPBakery available for the theme?
Hello! We will deliver the update ASAP, but some compatibility issues need to be fixed first (otherwise, users won’t be able to save settings). Thank you for your patience!
Hi! The update is available under The7 -> Plugins.
Your theme (The7) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hello! Thank you, we are aware of it – the updated templates will be included in the next theme update.
Wrong account sorry.
Hello. Can you let me know how to add a “DONATE” button on the right of the menu (WPBakery). I tried custom link and Mega Menu but can’t see how to make it a colored button. THANK YOU
Hello! Please try using Microwidgets (fig. 3.1) https://guide.the7.io/wpb/user-guide/theme-options/header/
Thank you!!
Always welcome
Pre-Sale Question – https://the7.io/fse-corporate/ can this demo work with elementor ?
Hello! This demo is powered by Block Builder (Full Site Editor mode). You can find Elementor demos here https://the7.io/?term=elementor#demos But we really suggest trying FSE – just check what a perfect score it has in Google Page Speed https://pagespeed.web.dev/analysis/https-the7-io-fse-corporate/4dfj8zx9u6?form_factor=desktop
Is their any tutorial for Full Site Editor available as not much friendly with that editor.
When using the pre-made content (and not starting from scratch) together with overview navigation, it’s not as scary as it may seem https://ibb.co/MyPy4526
Does this builder have a ready-to-use section…? And then we can edit content and keep developing web pages?
Hello! You can import a single page instead of the entire demo https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/#single-page But we are also working on “sections” importer. Hopefully, it will be ready soon.
