3017 comments found.
Hello,
When i upload the demo, the styling is without boarders and some of the contents images are missing. It looks like this in the Elementor https://ohio.clbthemes.com/demo27/homedemo27-elementor/ . All the pictures are not showing, and all the contents are mixed up.
What should I do?
Hi,
Thanks for getting in touch with us.
Seems like there’s a caching problem with the mentioned demo. We’ve purged the cache, and now the demo should look correct.https://tppr.me/Cms4ib
If you have the same problem, ensure that Elementor plugin is activated and the containers feature is enabled on your WordPress installation:
https://tppr.me/MMrEcc
Sincerely,
The Colabrio Team
Hi,
I’m experiencing an issue with the portfolio pagination — I’m unable to access or display content on page 2 of the portfolio.
I’ve read that other users have reported the same problem, so it seems this might be a recurring issue. My template is fully updated to the latest version.
As an alternative, I tried using the lazy load and “load more” options to display additional projects, but they result in an infinite loading loop and no new projects appear.
My license has expired. Could you please advise on how to resolve this?
Thank you for your help, Camilla
Hi,
Thanks for getting in touch with us.
Please send your temporary WP credentials in a private message.
Before we proceed it’s necessary to take a full backup of your database and your website.
By providing us with access, you agree that a backup has been taken.
Sincerely,
The Colabrio Team
Hey there,
Is there a known problem with mobile hamburger menu’s not opening? For a client website everything was working fine and I just noticed that the mobile menu doesn’t want to open. The button is there but after clicking it, nothing happens.
Best regards.
Hi,
Thanks for getting in touch with us.
We received an inbox inquiry from you that has already been solved. Is your inquiry still relevant?
Sincerely,
The Colabrio Team
Hey there,
This one is different. Like described this menu doesn’t open at all. It’s an different website with the latest theme update.
Best regards, Krowest
Could you share the link so we can check the issue?
Sincerely,
The Colabrio Team
Hello,
When i import a demo, i do not get the feature. Its basically showing nothing.
Hi,
Thanks for getting in touch with us.
From your WordPress admin dashboard, navigate to Ohio Theme > Dashboard > System Status and ensure (check if there are no warnings) that your server environment meets the minimum requirements of our theme.
Sincerely,
The Colabrio Team
Hi, I’m testing your latest demo. I have a question: where do I edit the footer?
Hi,
Thanks for getting in touch with us.
From your WordPress dashboard navigate to Appearance > Widget and you should see the footer columns with content.
Sincerely,
The Colabrio Team
Hi, would you please update ACF, WP Bakery and Slider Revolution.
Hi,
Thanks for getting in touch with us.
Try to remove and install from scratch the required plugins. You should get the latest available version directly from our server.
Sincerely,
The Colabrio Team
Hi Team, Why can’t we import the demo theme related content from Ohio Demo Import section. It gives an error as below:
Error: Internal Server Error (500) Try to repeat an action again.
Hi,
We appreciate you reaching out.
Please submit a ticket with your inquiry at our help center, and our team will gladly assist you.
Sincerely,
The Colabrio Team
My purchased code has expired, and the feature is not working even though it appears in the plugin list. I’ve tested it on both of my MacBook laptops, and the issue is the same on each.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website.
By providing us with access, you agree that a backup has been taken.
Sincerely,
The Colabrio Team
Hi!
When updating on your latest theme version, the color scheme does not work as it should – whatever I do, it remains dark. Further the fonts of the main menu is changed.
I had to make a rollback immediately.
Hi,
We appreciate you reaching out.
Please submit a ticket with your inquiry at our help center, and our team will gladly assist you.
Sincerely,
The Colabrio Team
I am disappointed, that the font which you present on preview is in fact a premium one and not available in the theme. https://ohio.clbthemes.com/about-ver6/ What other font would you recommend?
Hi,
We appreciate you reaching out.
We note on the ThemeForest theme’s page that some of the image and font credits on the Ohio demo website are used only for demonstration purposes and are not included with your purchase.
However, here are some free alternatives which you can try using instead of the Blacker Pro:https://www.fontspring.com/similar/zetafonts/blacker-pro?srsltid=AfmBOopqQgstB1rAmELvd8Q6TmW5z7emPzbhdKfkCkR1hIKbfj65NVeg
Hope it helps.
Sincerely,
The Colabrio Team
Thank you! All the best!
You are Welcome!
Before I purchase, I have a question. Do you have a plan/pricing page separately? If yes, can you share the demo link?
Hi,
We appreciate you reaching out.
We have a Pricing Table Shortcode/Widget usage example page, which might be imported after purchasing:https://ohio.clbthemes.com/pricing-table-shortcode/
Sincerely,
The Colabrio Team
Hi there,
Since the latest theme update, or maybe one of the updated before, I’ve noticed an issue with the mobile hamburger menu.
When I click on the hamburger menu, the hamburger menu expends like it should. But when I close the hamburger menu, there is another hamburger shown right behind the first menu. How to fix this? I’m on theme version 3.60.
Best regards, Krowest
Hi,
We appreciate you reaching out.
Could you share the link to your website where we can see the issue?
Sincerely,
The Colabrio Team
www.digifydesign.com
Thanks, we’re aware of this issue and will be adding a fix in the next update.
We can also apply a hotfix for you now. Send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website.
Sincerely,
The Colabrio Team
hi Ohio team,
on your demo (https://ohio.clbthemes.com/demo33/product-category/womens/) product swatches show correctly on the shop page with consistent image heights. on our site the swatches don’t appear and images look uneven. Your documentation doesn’t cover the steps.
on our site the swatches don’t appear and images look uneven. could you confirm if this feature is built into Ohio or if it requires an external variation-swatches plugin? if external, which one do you recommend? also, please advise how to set up swatches on shop/archive pages.
your documentation doesn’t explain the swatch setup or plugin requirement, so adding that would help a lot.
Thanks Aneeqa PRIVATE TICKET #4503941
Hi,
Thanks for getting in touch with us.
Good news! Your ticket has been answered. Please check it.
Note, you will be notified by email with further updates regarding your inquiry.
Sincerely,
The Colabrio Team
Hi I can’t for the life of it find the way to change the texts and items in the footer. I am not talking about your custom menu, Ohio Theme options, but the demo footer data that is shown like this: Rotterdam Ohio Digital Media LTD. Graaf Florisstraat 22A, 3021 CH Rotterdam Netherlands Where do I change this??
Hi,
We appreciate you reaching out.
From your WP dashboard, navigate to Appearance > Widgets, where you should see the mentioned content to be changed:https://tppr.me/Lszt5h
Sincerely,
The Colabrio Team
I don’t have this multi columns form in my theme https://ohio.clbthemes.com/contact-us-ver4/ how can i get?
Hi,
We appreciate you reaching out.
You can install it separately. From your WP dashboard navigate to Ohio Theme > Demo Import and install the Forms:https://tppr.me/OUYoE5
After installation, you should open the page in Editor Mode, locate the Contact Form 7 Shortcode/Widget, and choose the required form from the dropdown menu:
https://tppr.me/3uBtAw
Sincerely,
The Colabrio Team
Thanks a lot
You are Welcome!
Hallo!
ich nutze Ihr Ohio Theme mit dem dazugehörigen Plugin ohio-extra auf einer Kinsta-Umgebung, die PHP 8.2 (oder höher) verwendet.
Nach einem Update-Versuch erhalte ich massenhaft Deprecated Warnungen (Veraltungshinweise), die auf eine Inkompatibilität des ohio-extra-Codes mit der neueren PHP-Version hinweisen. Diese Warnungen stören den normalen Betrieb (z. B. bei der Nutzung von WP-CLI oder anderen Plugins) und sollten dringend behoben werden.
Die Warnungen beziehen sich auf die “Creation of dynamic property” (Erstellung dynamischer Eigenschaft), was seit PHP 8.2 als veraltet gilt. Betroffen sind mehrere Dateien, die ACF-Felder erweitern. Hier ist ein Beispiel-Auszug aus den Meldungen, die bei mir aufgetreten sind:
Deprecated: Creation of dynamic property acf_field_ohio_columns::$settings is deprecated in /.../plugins/ohio-extra/acf_ext/fields/acf-ohio-columns-field.php on line 39
Deprecated: Creation of dynamic property ohio_acf_field_image_option::$settings is deprecated in /.../plugins/ohio-extra/acf_ext/fields/acf-ohio-image-option-field.php on line 21
Bitte veröffentlichen Sie so bald wie möglich ein Update für das ohio-extra Plugin, das diese PHP 8.2/8.3-Kompatibilitätsprobleme korrigiert.
Vielen Dank für Ihre Unterstützung.
Hi,
Thanks for reaching out and reporting this issue.
We’ve added a fix for those warnings.
Please try removing the Ohio Extra plugin and installing it from scratch.
Sincerely,
The Colabrio Team
Thanks a lot!
You are Welcome!
Hey, ... your OHIO theme is very creative – thanks for your work! We have a pre-purchase question about Demo6 (https://ohio.clbthemes.com/demo6/):
Is the header/top menu temporarily cluttered in the mobile/tablet view (too many overlapping elements) or is this a SMALL bug that we/you can quickly fix? Please see ScreenShot: https://snipboard.io/Y8rNpL.jpg
Thanks for your quickly reaction/solution for a/our quick purchase decision 
Hi,
We appreciate you reaching out.
That was an issue, but we’ve already fixed it. Try to check that page in an Incognito Window again.
Sincerely,
The Colabrio Team
Wow, that was really quickly fix and reaction. Respect + thx!
You are Welcome! Thank’s for notifying us
Hi, I’m considering purchasing Ohio for a WooCommerce store. Is it possible to customize the search to filter only by: - Product titles - SKUs - Brand attributes ...and exclude product descriptions and blog posts from search results? Looking forward to your response before purchase. Thanks!
Hi,
We appreciate you reaching out.
Unfortunately, there’s no out-of-the-box solution for that. It would require code customization.
Sincerely,
The Colabrio Team
If some one If someone has found a solution for this white padding on the right, please help. I suspect the menu is causing problems, it’s really bad on mobile landscape. www.hellodesigners.ro
Hi,
Thanks for getting in touch with us.
Unfortunately, we aren’t able to see any visual issues with the provided page. Could you please send a bit more detail?
Sincerely,
The Colabrio Team
I marked the display errors in red, there is a white padding on both mobile portrait and mobile landscape, it seems like the menu comes out of the header. When scrolling left-right on mobile, the entire frame moves, but as the nav-bar goes down, the page fits correctly. I also marked the fact that the icons overlap at some point with another container, and that slide widget for images, some of them scale, they don’t stay in the container.
/*Hide the button in the mobile header*/
@media screen and (max-width: 768px) {
.button-group {
& .button {
display: none;
}
}
}
Sincerely,
The Colabrio Team
Super,problems was fixed on mobile portrait .
For mobile landscape still is a white padding on right I also marked the fact that the icons overlap at some point with another container, and that slide widget for images, some of them scale, they don’t stay in the container. Tx for your efforts!
html {
overflow-x: hidden;
}
All other visual issues should be addressed directly within the Elementor Editor for the mobile landscape screen.
Sincerely,
The Colabrio Team
Hi, youtube videos not plying, I tried all formats. It always shows www.youtube.com refused to connect.
Hi,
We appreciate you reaching out.
If you want to use a Video element, ensure you use the following URL structure:https://www.youtube.com/embed/t67_zAg5vvI
Sincerely,
The Colabrio Team
Good afternoon. I’m writing here because my support has expired (I’m going to renew it).
However, I have a question about the wishlist:
The YITH Wishlist is integrated into the Ohio theme, but I don’t like it overall, and it also negatively affects the website’s performance. Most importantly, I lack the grid-based product layout found in the theme’s product archive, as the wishlist only supports a list-based layout.
My question is, how easy would it be to:
Option 1: integrate a wishlist from other developers, for example, the “QODE Wishlist for WooCommerce” (which even more closely matches the style of the Ohio theme) or, for example, the “MoreConvert Wishlist for WooCommerce”? Should this require minimal CSS changes to change the links for the corresponding buttons or more serious changes? Can you help with this if I create ticket the Ohio service center?
Option 2: save as it is the YITH wishlist, but present the products on the wishlist page as a GRID, rather than as a list?
Sincerely, Mikhail.
Hi,
We appreciate you reaching out.
Thanks for the suggestion
We’ve added it to our to-do list and will see what we can do about implementing it in the future.
Sincerely,
The Colabrio Team
I want to excuse in advance, but you may have misunderstood me.
This was not a wish-list of the e features, but a technical question about a wishlist
(favorites) for woocommerce products and favourite plugins integration/change, and it was a question. not a suggestion 
As I can understand, that you are currently unable to answer my question?
1. Unfortunately, we won’t integrate the plugin of another ThemeForest author (QODE).
2. The Yith Wishlist plugin has its own structure, and to have a grid instead of a list, the whole wishlist template should be overridden completely. There is no out-of-the-box solution for this. You might want to try searching for another available wishlist plugin; perhaps one of them provides a grid system.
Sincerely,
The Colabrio Team
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