2968 comments found.
Hello ohio team thanks for the update, but i am facing an issue after that, “Wrap Container Width” option not working, i have checked after turning of cache plugin, and clear cahce,but still its getting default settings on pages…
Hi,
Thanks for getting in touch with us.
There are several “Wrap Container Width” options. Could you specify which one doesn’t work?
Sincerely,
The Colabrio Team
Wrap Container Width Set the width of the page wrap container.
for all the pages and post,
sorry wrap for posts pages, container of post pages showing on default,,,,
Thanks for the extra details.
The mentioned option is expected to work correctly. Please try disabling any caching plugins you may have and then check the option again. If the issue still exists after that, please share the link to your website so we can investigate what’s causing the issue.
Sincerely,
The Colabrio Team
Hi, Can’t find the WPBakery Licence in the downloaded file.
Hi,
Thanks for getting in touch with us.
Our theme comes bundled with some premium plugins from CodeCanyon, such as WPBakery Page Builder, Slider Revolution, and ACF Pro, that help to supercharge your website with features beyond a typical WordPress installation.
ACTIVATION
Bundled plugins may ask for a purchase code for registration/activation once installed. You can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
UPDATE
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version was recently released. Unless you have purchased the plugin separately, we will provide the latest version of the bundled plugin as soon as it’s been tested with our theme.
Here’s a fully bundled plugins guide:
https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
The Colabrio Team
Update is out, but the theme is not being updated on my end. Any clues?
Hi,
Thanks for getting in touch with us.
Here’s how to update the theme:https://docs.clbthemes.com/ohio/#updating
Sincerely,
The Colabrio Team
Hi, Colabrio Team, On pages with a gallery of pictures, e.g. https://lucalexis.ch/le-velomobile/photos-sur-les-routes/ , when I click one picture to get it bigger on the black background, to navigate them back and forth, the “close” cross on the upper left corner is not working. I upgraded your theme to version 3.6.2, thinking the older version was possibly the issue, but this is still there, on 2 different browser, workstation and smartphone. Is it something only on my site, or more general? Thanks a lot in advance! Cheers.
... and is there a (hidden?) way to display the legends of pictures in the Gallery, in a nice Ohio-way? I found the “Show title on preview”, but not a way to display legends. Thanks!
Hi,
Thanks for getting in touch with us.
There’s an outdated version of the gallery popup template on your site. Most likely, you have an outdated version of the Ohio Extra plugin. Try to update it and check if the issue persists.
As for the legends, unfortunately, there’s no such option. Source code customization will be required to display them.
Sincerely,
The Colabrio Team
Thanks for your responses: - yes, I found that Ohio Extra plugin, indeed outdated. I thought that all was contained in the Ohio template updates. This plugin is updated, it is fixed. - for pictures with legends, I will simply use another Gallery plugin. Cheers.
Glad to hear that you sorted it out.
Sincerely,
The Colabrio Team
Subject: Feature Request: Adding a search bar to the shop page
Dear Sir or Madam,
I recently purchased your template, for my e-commerce website. I am generally satisfied with it; however, I am facing an issue on the shop page.
I sell a large number of products, and it is currently difficult for my customers to quickly find what they are looking for by browsing manually.
Would it be possible to implement a solution to add a search bar directly at the top of the shop page, in the banner area? This would allow visitors to type their queries directly to find the corresponding products, thus significantly improving the user experience.
Can you tell me if this is possible with the current template? Could you provide me with a solution (e.g., a code snippet, an update, or recommend a compatible plugin) to implement this feature?
Thank you in advance for your help and advice.
Sincerely,
Hi,
We appreciate you reaching out.
Please submit a ticket with your inquiry at our help center, and our team will gladly assist you.
Sincerely,
The Colabrio Team
Hi,
Wanting to purchase your theme, however first I’d like to know what extra plugins, assets I’ll need to purchase if I want to use this theme?
I will use Elementor. Will I need to purchase Elementor pro, Woocommerce, etc…? Will I need to purchase other premium plugins, assets? Will I get the same outcome as your theme if I don’t purchase Elementor pro?
What kind of plugins will come with this theme?
Thanks in advance.
Hi,
Thanks for getting in touch with us.
Ohio goes bundled with ACF Pro, WPBakery, and Slider Revolution plugins. It works with a free version of Elementor. However, some animations and parallax effects will be missing in demos (as they are available in the pro version only). All other functionality will be the same.
Sincerely,
The Colabrio Team
Thanks for the quick response. How many sites can I build with this license? Can I build more than one site?
You are licensed to use our theme for the creation of only one single end product, either for your own use or for a single client.
For more information, please visit:https://themeforest.net/licenses/terms/regular
Sincerely,
The Colabrio Team
Hello, greetings.
Could you help me with some CSS to resize the image on the product page so that the text has more space on the sides? – for the desktop version.
I am sending two sample images:
1. https://ibb.co/YFSwng1F 2. https://ibb.co/kb2LRCN
Thank you.
Hi,
Thanks for getting in touch with us.
Could you share the link to this project? It would be pretty much faster to provide you with the required CSS in that case.
Sincerely,
The Colabrio Team
Thanks.
From your WordPress dashboard, navigate to Theme Settings > Custom CSS & JS and use the code below:
@media screen and (min-width: 769px) {
.woo-product-image {
width: 50%;
}
.woo-product-details {
width: 45%;
}
}
Please, let me know if it works for you.
Sincerely,
The Colabrio Team
It didn’t work. It only worked for the sample page sent, but it doesn’t replicate for the following (all) product pages.
Can you give me the CSS that works for all product pages?
Could you specify which pages? Because we see that the CSS is applied to all:
https://tppr.me/LRVZoH
https://tppr.me/Zc5Dn4
We’re trying to apply the “Sticky Contained” style to our portfolio page. In the general portfolio settings, we selected the Sticky Grid layout, enabled the Contained layout option, and set the Reversed layout to “Yes.” However, the changes don’t seem to take effect.
Please advise.
Hi,
Thanks for getting in touch with us.
Could you share the link to your website? It seems like you use a Portfolio Shortcode/Widget, and in that case, you should adjust it via Portfolio Shortcode/Widget options, not Portfolio Settings.
Sincerely,
The Colabrio Team
Hi,
I’m having an issue with Elementor on my website. I’ve set a background color for a section (under Style → Background), but it doesn’t switch when dark mode is enabled. When I toggle dark mode, the text color changes correctly, but the background stays in the light mode color.
I’ve tried several methods (overlay, background image, custom color), but none of them seem to respond to the dark mode toggle. I’ve also noticed that some other features appear to be limited or inactive in Elementor, as if certain options were restricted.
Could you please tell me the proper way to make a section background compatible with dark mode, or confirm if this is an Elementor limitation?
Thanks in advance for your help!
Hi,
We appreciate you reaching out.
Please submit a ticket with your inquiry at our help center, and our team will gladly assist you.
Sincerely,
The Colabrio Team
Hello, I would like to buy Ohio theme but I’ve realized that many of demo starter sites has Database Connection Errors. Is it something temporary and will be solved soon?
Hi,
Thanks for getting in touch with us.
We have maintenance on our server, so some of our demo websites might be unavailable. Please try to visit them in a few hours; they should display correctly.
Sincerely,
The Colabrio Team
Hi,
I’m trying to import additional pages via the Importer (I’ve done this many times in the past without problems). But now, it only gives me the option to import for WPBakery (I use Elementor). How do I change this?
Hi,
Thanks for getting in touch with us.
Please ensure you have the latest versions of Ohio Theme, Ohio Extra, and Ohio Importer plugins.
Sincerely,
The Colabrio Team
Hi,
Thank you. Yes, everything is updated. I tried to do it again and the blue button says “Import for WP Bakery” only (nothing for Elementor).
Please send your temporary WordPress credentials in a private message, and we will investigate the cause of the issue.
Sincerely,
The Colabrio Team
Thank you for your prompt response. But apparently, I had not updated all of the pluggins (I missed two!). Everything works now! : )
.
Glad to hear that you sorted it out.
Hello,
When i upload the demo, the styling is without boarders and some of the contents images are missing. It looks like this in the Elementor https://ohio.clbthemes.com/demo27/homedemo27-elementor/ . All the pictures are not showing, and all the contents are mixed up.
What should I do?
Hi,
Thanks for getting in touch with us.
Seems like there’s a caching problem with the mentioned demo. We’ve purged the cache, and now the demo should look correct.https://tppr.me/Cms4ib
If you have the same problem, ensure that Elementor plugin is activated and the containers feature is enabled on your WordPress installation:
https://tppr.me/MMrEcc
Sincerely,
The Colabrio Team
Hi,
I’m experiencing an issue with the portfolio pagination — I’m unable to access or display content on page 2 of the portfolio.
I’ve read that other users have reported the same problem, so it seems this might be a recurring issue. My template is fully updated to the latest version.
As an alternative, I tried using the lazy load and “load more” options to display additional projects, but they result in an infinite loading loop and no new projects appear.
My license has expired. Could you please advise on how to resolve this?
Thank you for your help, Camilla
Hi,
Thanks for getting in touch with us.
Please send your temporary WP credentials in a private message.
Before we proceed it’s necessary to take a full backup of your database and your website.
By providing us with access, you agree that a backup has been taken.
Sincerely,
The Colabrio Team
Hey there,
Is there a known problem with mobile hamburger menu’s not opening? For a client website everything was working fine and I just noticed that the mobile menu doesn’t want to open. The button is there but after clicking it, nothing happens.
Best regards.
Hi,
Thanks for getting in touch with us.
We received an inbox inquiry from you that has already been solved. Is your inquiry still relevant?
Sincerely,
The Colabrio Team
Hey there,
This one is different. Like described this menu doesn’t open at all. It’s an different website with the latest theme update.
Best regards, Krowest
Could you share the link so we can check the issue?
Sincerely,
The Colabrio Team
Hello,
When i import a demo, i do not get the feature. Its basically showing nothing.
Hi,
Thanks for getting in touch with us.
From your WordPress admin dashboard, navigate to Ohio Theme > Dashboard > System Status and ensure (check if there are no warnings) that your server environment meets the minimum requirements of our theme.
Sincerely,
The Colabrio Team
Hi, I’m testing your latest demo. I have a question: where do I edit the footer?
Hi,
Thanks for getting in touch with us.
From your WordPress dashboard navigate to Appearance > Widget and you should see the footer columns with content.
Sincerely,
The Colabrio Team
Hi, would you please update ACF, WP Bakery and Slider Revolution.
Hi,
Thanks for getting in touch with us.
Try to remove and install from scratch the required plugins. You should get the latest available version directly from our server.
Sincerely,
The Colabrio Team
Hi Team, Why can’t we import the demo theme related content from Ohio Demo Import section. It gives an error as below:
Error: Internal Server Error (500) Try to repeat an action again.
Hi,
We appreciate you reaching out.
Please submit a ticket with your inquiry at our help center, and our team will gladly assist you.
Sincerely,
The Colabrio Team
My purchased code has expired, and the feature is not working even though it appears in the plugin list. I’ve tested it on both of my MacBook laptops, and the issue is the same on each.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website.
By providing us with access, you agree that a backup has been taken.
Sincerely,
The Colabrio Team
Hi!
When updating on your latest theme version, the color scheme does not work as it should – whatever I do, it remains dark. Further the fonts of the main menu is changed.
I had to make a rollback immediately.
Hi,
We appreciate you reaching out.
Please submit a ticket with your inquiry at our help center, and our team will gladly assist you.
Sincerely,
The Colabrio Team
I am disappointed, that the font which you present on preview is in fact a premium one and not available in the theme. https://ohio.clbthemes.com/about-ver6/ What other font would you recommend?
Hi,
We appreciate you reaching out.
We note on the ThemeForest theme’s page that some of the image and font credits on the Ohio demo website are used only for demonstration purposes and are not included with your purchase.
However, here are some free alternatives which you can try using instead of the Blacker Pro:https://www.fontspring.com/similar/zetafonts/blacker-pro?srsltid=AfmBOopqQgstB1rAmELvd8Q6TmW5z7emPzbhdKfkCkR1hIKbfj65NVeg
Hope it helps.
Sincerely,
The Colabrio Team
Thank you! All the best!
You are Welcome!
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