13001 comments found.
Hi, I have formatted my website and trying to install Ronneby again.
However, it seems that the code is said to be used by another website.
How do I stop that one?
Please help.
Thanks
Greetings. A few years ago I purchased a license for this template. That code was used on another website, and today I bought a new code for the site www.ximenamatamoros.cl/XM, but I can’t activate my latest license. Thank you for your help.
Hello Leorozas!
There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.
Best regards, DFD Support Team
Please provide the links for “here or here” so I can safely send you the required information. Thanks.
Hello, on the Ronneby theme, using the side-by-side template, I don’t have a footer. Is it impossible, or is there a way to insert the footer (as the header is inserted)? I would like to receive the answer at gkoegler@advisa.fr. Thank you in advance. Best regards, Guillaume
Hello Designadvisa!
The answer was sent by email.
Best regards,
DFD Support Team
Hi, I’ve just purchased a license for your theme and I can’t activate the code. I look forward to your response.
Hi there we did some update on our page and it crashed completely: www.luxury-sardinia.com
Could you please get back to us: info@luxury-sardinia,com
Hello!
The letter was sent by email.
Best regards,
DFD Support Team
Hello, I downloaded Ronneby from ThemeForest but the Ronneby Core plugin is missing. Only js_composer.zip and revslider.zip are included.
The auto-install link from WordPress returns an empty package: http://dfd.name/check/plugins.php?plugin=ronneby-corePlease provide the latest Ronneby Core plugin ZIP.
Thanks.
Hello, I already did. The support wants my admin access, which I cannot share. Also I replied, but your server has issues. So please just send me the plugin, so I can download it.
If the plugin did not install automatically, it means that something went wrong when activating the theme using the purchase code. That is why you were asked for access to the admin panel. This is necessary in order to fix the malfunction and prevent this problem from occurring in the future. Please reply to the email that was sent to you. If you do not provide access to the admin panel, you will be sent a link by email.
Hello, when will you publish a new version which includes last release of wp bakery ? thanks
Hi there. I am unable to install the Ronneby Core plugin as it gives me the following message :
Downloading installation package from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=47c057d2-e500-4ffe-bdcd-26803d56f2d0…
Unpacking the package…
Installing the plugin…
The package could not be installed. The plugin contains no files.
Plugin installation failed.
Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.
I have tried to send a support ticket but when it says signup with purchase code and I put in the purchase code in the input, the page just reloads and the field is empty again. I’ve hit a brick wall here.
NEED URGENT ASSISTANCE!
Hello Mike!
There are currently issues with the Envato API. Please submit a request here and include a link to the website, access to the admin panel, and the purchase code.
Best regards,
DFD Support Team
Hi, I buy your theme for website on 17 Aug 2019. Today I try to update for new version and get error “Please enter a valid code”. But the license code is correct.
Hello, I have three codes that need to be reset. I don’t have access to the websites anymore and they are not in use. I would like to use them on new websites. Thank you.
Hello Vharn!
Could you please get in touch with us via ticket here or Envato contact form?
Best regards,
DFD Support Team
Hello, I’ve purchased this theme from my themeforest account. It gives me the purchase code. But when I tried that purchase code to activate theme it says “Purchase code is invalid.”
Hello Arhamtechnosoft!
The response was sent by email.
Hello, we just bought a new license of your dfd-ronneby theme, regular license, 4 Nov 2025 and it tells me is invalid. I tried to put a ticket in your web, but it does nothing when putting the code to register.
We have bought your theme a lot of times before, and this has never happened before, so what are we doing wrong?
Thanks for the help.
Hello Oscar!
There were some issues with the Envato API. Everything has now been fixed. If you still can’t activate it, write to us here and we will help you.
Best regards,
DFD Support Team
It still says “Please enter a valid code”, while copy pasting the code sent by PDF and txt when bought.
Hello, WPBakery Page Builder 8.6.1 has a vulnerability, please update!
Hello Pedrosimao!
At the moment, the theme has not been fully tested with the new version. As soon as the plugin passes all tests, the update will be released. If you wish, you can create a request here and we will provide a link to download the updated plugin.
Best regards,
DFD Support Team
Hi, my name is Ahmed ! Please, I purchaded the theme but the activation code (purchase code) is not working. Ronneby – High-Performance WordPress Theme. Please, Fix it! Ahmed Rahman
Hello Ahmed!
There was a problem with the Envato API. Everything has been fixed now. You can try activating it again. If it doesn’t work, send me a link to the website and access to the admin panel here and I’ll take care of everything.
Best regards,
DFD Support Team
Hello,
I am trying to update my Ronneby theme to 3.5.69 but for the first time, I cannot seem to be able to do it. If I launch the update on wordpress, I receive a message that the update failed: the package could not be installed. If I upload the theme to my server, it seems like the theme itself has uploaded but the core theme does not instal or update (receiving message that the folder is empty).
Coul you please help me out on this as I have to launch an important woocommerce product but there seems to be some sort of conflict in my current theme version and woocommerce that if I launch a new product, the product page crashes.
Looking forward to your reply.
Hello Eimantas!
Could you please get in touch with us via ticket here and clarify the WP access details?
Best regards,
DFD Support Team
Hi, I bought another license for your Ronneby web theme today. Unfortunately, the valid code (.....af7b) doesn’t work.
Hello Rebuz!
Currently, there is a problem with activating the theme due to changes in the Envato API. Programmers are working to resolve this issue. If you need to activate the theme, send me a link to the website, access to the website’s admin panel, and the purchase code here, and I will activate it manually.
Best regards,
DFD Support Team
Hi, i have purchased this theme but when i enter the purchase code on wordpress it says “Please enter a valid code”
Hello Giaisparrucchieri!
Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?
Best regards,
DFD Support Team
Hello,
I bought ronneby theme in 2017, I haven’t used it for a few years. But now I installed it again, but my purchase code does not work. “Please enter a valid code”
I also can’t create an account for a ticket on the website since it asks for the purchase code and it doesn’t work.
I just both a license for the Ronneby theme. I am trying to activate the theme on this url: http://www.u202496p462174.web0169.zxcs-klant.nl/ – but it keeps saying that the purchase code is not valid.
Still no answer so i will be requesting a refund.
Hello Danielle!
Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?
Best regards,
DFD Support Team
Hello everyone, your theme is fantastic! I’ve imported a demo and am now trying to edit the page with WP Bakery. Unfortunately, it doesn’t work in the frontend. It’s the Italian Restaurant demo. Can you help me, please? Thanks, Hani
Hello Hani!
Could you please get in touch with us via ticket here and clarify the WP access details?
Best regards,
DFD Support Team
