Hello yd-media,

Have an awesome day!

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
Nasatheme team

Hi,

The issue has been fixed — you can log in now.

Regards,
NasaTheme team

Dear kokillennium,

Thank you so much for your interest in this event — we truly appreciate your enthusiasm.

As in previous years, it’s very likely that the Black Friday campaign across the ThemeForest marketplace will take place around the same period as in past years. While we don’t have the official confirmation yet, we expect the schedule to be quite similar.

Regards,
Nasatheme team

Sadly, I did not wait. I bought it at the higher price I am sad now becuase I missed a great saving

Dear kokillennium,

Thank you so much for reaching out, and I completely understand how you feel. Missing a good deal never feels great — it happens to all of us at some point.

Regarding the Black Friday discount, the promotion was managed entirely by ThemeForest, and unfortunately, we don’t have control over their pricing or the timing of their sales. I’m truly sorry that we’re unable to adjust or apply that discount on our side.

However, your decision to purchase the theme at the regular price is a huge support for our team. We genuinely appreciate it, and we want to make sure you receive the best possible assistance and value in return. Please feel free to contact us anytime you need help — we’re always here for you.

Wishing you a wonderful day ahead!

Regards,
Nasatheme team

Fix the wp_enqueue_script Deprecated Warnings

The code you found in the Elessi Theme (in elessi_enqueue_woocommerce_lightbox) is causing the photoswipe and photoswipe-ui-default warnings. Since it’s in the theme parent, we’ll override it in the child theme to avoid future overwrites.Action:Edit /wp-content/themes/elessi-theme-child/functions.php via FTP.

Add the following code at the end to override the obsolete scripts and styles:

/** * Override Elessi Theme’s WooCommerce lightbox scripts to use updated WooCommerce 10.3.0 handles */ add_action(‘wp_enqueue_scripts’, ‘custom_enqueue_woocommerce_lightbox’, 1000); function custom_enqueue_woocommerce_lightbox() { if (defined(‘NASA_WOO_ACTIVED’) && NASA_WOO_ACTIVED) { // Deregister obsolete scripts and styles wp_deregister_style(‘photoswipe’); wp_deregister_style(‘photoswipe-default-skin’); wp_deregister_script(‘photoswipe-ui-default’); wp_deregister_script(‘photoswipe’); }

// Enqueue updated WooCommerce scripts and styles
    wp_enqueue_style('wc-photoswipe', plugins_url('/woocommerce/assets/css/photoswipe/photoswipe.min.css'), array(), '4.1.1');
    wp_enqueue_style('wc-photoswipe-default-skin', plugins_url('/woocommerce/assets/css/photoswipe/default-skin/default-skin.min.css'), array('wc-photoswipe'), '4.1.1');
}

wp_enqueue_script('wc-photoswipe-ui-default', plugins_url('/woocommerce/assets/js/photoswipe/photoswipe-ui-default.min.js'), array('wc-photoswipe'), '4.1.1', true);
wp_enqueue_script('wc-photoswipe', plugins_url('/woocommerce/assets/js/photoswipe/photoswipe.min.js'), array(), '4.1.1', true);

Note: This code addresses photoswipe and photoswipe-ui-default.

The jquery-cookie warning likely comes from another plugin (e.g., Variation Swatches, YITH Compare). If the jquery-cookie warning persists after this fix, we’ll need to investigate those plugins.

Verify: After adding this code, check /wp-content/debug.log to confirm that the photoswipe and photoswipe-ui-default warnings disappear.

Hello @juansseebhi

Thank you for your solution. I will forward it to our developer team.

Have an awesome day.

Regards,
Nasatheme team

Hello jeffrcpe

Have an awesome day.

I recommend you use the Loco Translate plugin to translate this text, please find the text in the theme core or the Nasa Core plugin.

Refer at https://elessi-docs.nasatheme.com/translation/translate-theme

If you the issue still exist, please open a support ticket at https://support.nasatheme.com This helps us track your issue more effectively, and our expert team will assist you quickly and efficiently.

Regards,
Nasatheme team

Hello,

Have a nice day and we would like to apologize for any inconvenience that we caused.

Do you mean you cannot log in into the Support Forum?

Could you please share the screenshot image when you login? I will check it now.

I look forward to receiving your reply.

Regards,
Nasatheme team

Hi

I am getting a 403 Forbidden Error.

Rgds

Hello,

We would like to apologize for any inconvenience that caused.

Thank you for letting us know about the issue. Recently, a few other customers have also experienced difficulties accessing our Support page, and we are currently investigating the root cause.

To better understand your specific case, could you please share some additional details? For example:

- Did you encounter the 403 Forbidden error immediately when visiting https://support.nasatheme.com, as you mentioned?
- Did the error appear after several unsuccessful login attempts?
- Are you using any VPN or Proxy when trying to access the page?

Your feedback will be very helpful for us to identify the reason and provide a timely fix.

Thank you very much for your cooperation and support.

Regards,
Nasatheme team

Hello agenciaid

Thank you for your feedback and solution.

It seems like the issue caused from the latest WooCommerce version and it will fixed in the theme with next update version.

Thank you so much

Have an awesome day.

Regards,
Nasatheme team

Hello Hobiti,

Have an awesome day.

Thank you very much for your interest in our theme. We truly appreciate your support and the time you take to share your thoughts with us.

Please rest assured that our team is continuously researching, developing, and working on new features and designs. We also provide regular updates to ensure the theme remains reliable and up to date. Some features, however, require careful testing and must meet criteria that align with the needs of the majority of our users before being integrated into the default theme.

Any contribution or suggestion for new features from you is always highly valued, and I truly look forward to hearing more of your ideas.

Once again, thank you so much, and I wish you all the best in your projects.

Regards,
Nasatheme team

Thank you, team!

When will the new designs be available, and are you planning any tools to increase conversion?

Thank you so much for your enthusiasm and for sharing your thoughts with us. We truly appreciate your continued interest and expectations for the future development of our theme.

As mentioned earlier, new features require thorough testing and must be carefully evaluated to ensure compatibility with the needs of the majority of our customers. Because of this, we are not able to share a fixed public roadmap at this time. Instead, we prioritize features based on feedback, demand, and long-term stability.

That said, your input is always highly valued. If you have specific features in mind that you would like to see included in future updates, please feel free to share them with us. We would be more than happy to review and discuss these ideas with you.

Once again, thank you for your support and trust. We are committed to keeping the theme fresh, reliable, and aligned with our customers’ needs.

Regards,
Nasatheme team

Hello bilalge,

Thank you very much for your sincere feedback. We truly appreciate the time you took to share your thoughts with us.

We have noted your suggestion and will carefully review and research it further. If you know of any one-step checkout page that you would recommend, we would be very interested in checking it out as a reference. This would help us study the idea in more depth and with more specific examples.

We look forward to hearing back from you.

Regards,
Nasatheme team

Hello,

Have an awesome day.

This theme is inherited from the WooCommerce default and the display products are managed by the WooCommerce plugin.

As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you as soon as possible.

Regards,
Nasatheme team

Dear kadirgul,

Have an awesome day.

The About Us and Contact Us pages are available when you import the sample demo data. If they are not available on your site, please open a support ticket at https://support.nasatheme.com

We would need you to provide us with the following to better assist you:

- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues on the support ticket.

We’ll check it and help you build them soon as possible.

Regards,
Nasatheme team

Hello,

Thank you for reaching out to us. I’d like to clarify a few details regarding the header options in our theme.

Our theme is designed and built to serve the majority of user experiences. For this reason, the header layout on tablet and mobile devices is specifically optimized for those screen sizes. There is only one type of header for these devices, as it best matches the unique characteristics and limitations of smaller screens.

Unfortunately, displaying multiple header types across mobile and tablet devices is not included in the default theme design. We sincerely apologize for any inconvenience this may cause.

On the other hand, the theme provides a wide variety of header options for desktop, since the larger screen allows more flexibility. You can freely choose and customize the header for desktop. For mobile and tablet, however, we recommend keeping the default header, as it has been carefully optimized for the best performance and user experience.

We kindly ask for your understanding in this matter

Regards,
Nasatheme team

Hello,

Thank you for reaching out to us.

You can see the full Elessi theme update changelog here: https://elessi.nasatheme.com/update.txt

Regards,
NasaTheme team

Dear tabuaventures,

Thank you for your feedback. The latest Revolution Slider will be updated in the next version, and it will be released ASAP.

Have an awesome day.

Regards,
Nasatheme team

Hello salamozhur,

Thank you for your feedback and your interest in our theme.

Based on common user experience practices in the e-Commerce field, the theme provides two options after a product is successfully added to the cart, as you can see in our demos: Popup notification after adding to cart → Demo: https://elessi.nasatheme.com
Sidebar notification after adding to cart → Demo: http://elessi.nasatheme.com/elementor/

When these notifications appear, they not only suggest related products to encourage further purchases, but customers can also simply click outside the popup/sidebar to continue shopping seamlessly.

For this reason, we believe a “Continue Shopping” button is not strictly necessary, and therefore it has not been included in the default theme design.

We encourage you to try out both default options and see which one best fits your store’s needs. Hopefully, you will find them convenient and user-friendly.

If you have further questions or would like more clarification, please let us know — we’ll be happy to assist.

Regards,
Nasatheme team

Hello,

After you delete this content https://prnt.sc/cXxFtF49hlws Please tell me your result. Is it displayed on your site?

Regards,
Nasatheme team

Thanks it was removed now <3 i use seo plugin rank math for descriptions that was hidden

Thank you for your solution

Dear Giorgi127,

Have an awesome day.

This theme is inherited from the WooCommerce default, and the search feature does not include a tags search. The search result includes the product name and SKU.

I hope to get your sympathy!

Regards,
Nasatheme team

Hello,

Have an awesome day.

To config this feature, please refer this article: https://elessi-docs.nasatheme.com/elementor/elementor-elements/elementor-product-special-deal

I hope you can get it.

If you have any questions or concerns, please open a support ticket at https://support.nasatheme.com. This helps us track your issue more effectively, and our expert team will assist you quickly and efficiently.

Regards,
Nasatheme team

Hello,

Have an awesome day.

Thank you for your message.

Each page builder has its own structure, and the functions, components, and features of our theme have been specifically developed for Elementor or WPBakery. This means the theme will not be compatible with other page builders.

For the best stability and performance, I recommend that you continue using the current page builder (Elementor or WPBakery). Regarding updates, please note that you don’t necessarily need to update every time if your site is already running smoothly.

I hope this clarifies the situation, and I truly appreciate your understanding.

Regards,
Nasatheme team

Hello,

Thank you for your question.

By default, the Nasa Banner v2 element does not include the option to set target=”_blank” when you add a link in the banner settings. This is part of the theme’s standard design.

However, if you need that behavior, there is other possible approaches:

Please add a link manually inside the banner content (instead of using the default link field). In this way, you can fully control attributes such as target=”_blank” and rel=”noopener”.

If you have any questions, please open a ticket at https://support.nasatheme.com/
Our support team will support you.

Best regards,
Nasatheme Team