6664 comments found.
i need to buy it , can i add payment method like amazon
Hi moEzat,
We appreciate your interest in our theme!
You can purchase XStore here via ThemeForest.
If you have any questions before purchasing or would like more detailed information, please send us an email using the contact form on this page – https://themeforest.net/user/8theme
Please provide as much detail as possible about your request so that we can better assist you.
Kind regards,
The 8Theme team
Hi, does this theme support RTL in all demos and Elementor widgets? Are all demo pages created with Elementor? Also, if there are any issues, do you provide good support and resolve problems effectively?
Dear namdarryan49,
Thank you for your interest in XStore.
Yes, the theme fully supports RTL (Right-to-Left) languages across all demos, Elementor widgets, and layouts.
We offer demos built with Elementor as well as WPBakery, giving you full flexibility to choose and customize based on your preference.
Our support team is available 24/7 and provides fast and reliable assistance in resolving any technical issues. https://www.8theme.com/forums/xstore-wordpress-support-forum/
If you have any additional questions, feel free to ask.
Kind regards,
The 8Theme team
Hi! we would like to purchase your theme and wanted to know if you provide web development services as well? kindly revert
Hello, Vikpunjabi,
Thank you for getting in touch with us.
As you know, web development services go beyond the scope of the support policy. At the moment, all our developers have schedules booked for the next two months. Therefore, we are currently able to consider only minor changes from time to time. If your client requires more extensive work, we refer them to our trusted development partners.
In case of any technical questions, please contact our world-class support team, available 24/7, at the following link: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If you have any pre-sale questions, feel free to write them here in the comments.
Warm Regards,
The 8Theme Team
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Kindly suggest the trusted partners, for development of the website, so that we can check whith them if they can help and how much they can help in making of the web site development.
Dear Vikpunjabi,
We have answered you already in the chat. https://xstore.8theme.com/
Please check it.
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The 8Theme Team
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Hi there, Any suggestions on getting the posts elementor widget of yours to get more than 200 on the query setting ? My support has expired but I dont need anything more than this info. If you have the time to share some info on this would be great. Thanks for your time.
Hello, SpirosCarelakis,
Thank you for reaching out to us.
Regarding your question about increasing the post limit beyond 200 in the Elementor Posts widget, this limitation is set to ensure optimal performance and prevent potential issues with large queries. Unfortunately, it is not possible to increase this limit through the standard settings. However, you may try setting the value to -1 and see if the result meets your requirements.
As your support period has expired, we recommend renewing your support license https://www.8theme.com/documentation/xstore/troubleshooting/how-to-renew-support-period/ if you require further technical assistance or custom guidance. This will allow our team to provide you with detailed help and possible workarounds.
Thank you for your understanding.
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The 8Theme Team
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There is an error on the product page. All pagination links are incorrect. It is replacing the character “&” with ”#038;”, equivalent to hex. Since the next pair/value is post_type, it is not recognized.
Example with error:
https://nokfitwear.com.br/page/2/?s=shorts#038;post_type=product&et_search=trueError: s=shorts#038;post_type=product
Correct: s=shorts&post_type=product
Hello, Nokfitwear,
Thank you for getting in touch with us.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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But it’s a problem with the theme. This happened after we updated it.
Dear nokfitwear,
Your case seems to be specific, and we don’t have any similar reports at the moment. It’s most likely related to something inside your website configuration.
This will require additional time to investigate.
The fastest way to get help is to submit a ticket — one of our world-class support specialists will check it and assist you ASAP: https://www.8theme.com/forums/xstore-wordpress-support-forum/
Kind regards,
The 8Theme team
Hi, can anyone recommend a good video in English that walks us through editing this theme, for basic things such as changing fonts and colours. Please and thanks!!
Hello,
Thank you for contacting us and for using XStore.
As the theme author, we currently recommend only the official videos available on our channel: https://www.youtube.com/@8theme/videos . However, we understand that these may not cover all possible questions. Therefore, you may also watch videos from the Elementor plugin if you are using it. Additionally, you can contact our support team, who can provide detailed and personalized assistance on any topic related to the theme.
Here is the link to our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support period has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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some bugs after update
ajax navigation not working after update on search page . and in normal that change layout like post search see https://jayposa.com/page/2/?s#038;et_search=true&post_type=product and on shop page bread.. issue weired big text https://jayposa.com/shop/page/2/Hello, Apprecon,
Thank you for getting in touch with us.
We have responded to your email. Please do not duplicate your requests.
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The 8Theme Team
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Hello, I purchased the XStore theme from ThemeForest at 2021-06-16 i used it on a website then i unistalled the wordpress and reinstalled WordPress and re-uploaded the theme, but when I try to activate it again, it says: “Sorry, but such a code has already been registered.” i want to login to 8theme.com to manage domains and reset or unlink my purchase code so I can activate it again. but i cannot login and i cannot register because it is saying “Sorry, but such a code has already been registered”
Please contact me on rofaiel@astc.edu.au
Hello, ASTCM,
Please contact us privately and provide your purchase code along with a detailed description of the situation by email through the contact form on this page: https://themeforest.net/user/8theme/
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The 8Theme Team
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Can you please reset my license under my email kled23@gmail.com, i am going to use it on another site and my old site is no more.
Hello, Kled23,
Thank you for getting in touch with us.
Ok.
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The 8Theme Team
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Hello sir can you add Auction theme ?
Hello, Markomnh,
Thank you for your request.
Please tell us more about the desired result. We cannot promise that it will be done in the near future, but we collect customer requests in order to implement the best and most popular ones. So, please email us (contact form on this page – https://themeforest.net/user/8theme ) with your detailed wishes, perhaps even with examples of what you would like to see in our theme that is not there yet.
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The 8Theme Team
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Hello, Sorry, I used the wrong account to send you the message “when searching by SKU using your search form, the search results page isn’t showing the correct results filtered by language (Example: &lang=en). It is showing up all the product in different languages that have this SKU. Can you check that please ?”.
I am just want to be sure that the error is in our website not in the theme on itself before extending the support licence. I’ve had a look at the search.php file included in your theme and it doesn’t contain a wpml language argument inside it so can you please just confirm to me that it is working effectively on your side before proceeding on doing anything else ?
Thank you.
Hello, Chantalmonitrol,
Please email us the address of your website via the contact form on this page – https://themeforest.net/user/8theme
We need to know whether you are using a search results builder in Elementor or the default search results page.
We have certain attributes that provide search results according to the current language of the site (they should work with Polylang and WPML).
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The 8Theme Team
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hi kindly update the theme for the last version of WooCommerce
Hello, Zaqzoqa,
Thank you for getting in touch with us.
Please apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/ and clear WooCommerce cache – https://prnt.sc/R_Qvmt2xte6I
Warm Regards,
The 8Theme Team
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Hello, when searching by SKU using your search form, the search results page isn’t showing the correct results filtered by language (Example: &lang=en). It is showing up all the product in different languages that have this SKU. Can you check that please ?
Hello, Pixocreation,
Thank you for reaching out to us.
We are currently unable to confirm your purchase of our theme, it may have been made from another account.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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before i buy:
is this swatch style in your theme? as this website built with Xstore https://eagle-store.site/product/steam-cny this is another similar one but with other theme: https://gamzio.com/en/steam-kuwait/can any of them achieved by your theme swatches? as i searched and found your default swatch style is image/button/label/select,
Hello, Misho2007,
Thank you for your interest in our theme.
Your request requires additional customization. Please contact us by email via the contact form on this page – https://themeforest.net/user/8theme, and we will provide you with a quote.
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The 8Theme Team
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Hi 8theme team, I’m considering purchasing XStore and would like to verify the depth of Elementor customisation. In the past I’ve bought “Elementor-compatible” themes where only a few parts were editable. Could you provide temporary wp-admin access to a demo or staging site so I can check that headers, footers, product and archive templates are all editable in Elementor and that there isn’t heavy hard-coding? If backend access isn’t possible, a short unlisted screencast walking through the Elementor editors would also work. Thanks!
Hello, Oceans247,
Thank you for your interest in XStore. We appreciate your inquiry regarding Elementor customization.
XStore offers extensive compatibility with Elementor, allowing you to edit headers, footers, product pages, and archive templates directly through the Elementor interface. While we are unable to provide temporary wp-admin access to our demo or staging sites for security reasons, we can gladly provide docs – https://www.8theme.com/documentation/xstore/xstore-builders/
If you have any additional questions or concerns, please do not hesitate to reach out to us.
Warm Regards,
The 8Theme Team
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Ok. What is your refund policy? I think I read somewhere that you have a 7-day money-back refund policy if I am not happy with the theme. Is that correct?
Hello, Oceans247,
Thank you for reaching out to us. Yes, we do offer a 7-day money-back guarantee. If you are not satisfied with the theme, you may request a refund within 7 days of your purchase.
Warm Regards,
The 8Theme Team
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Slider Revolution <= 6.7.37 – Missing Authorization to Authenticated (Contributor+) Arbitrary File Read
Would be an update for this ?
Hello, JFOC,
Thank you for your message and for bringing this matter to our attention. We are aware of the reported vulnerability in Slider Revolution version 6.7.37 and are monitoring the situation closely. Once the plugin author releases a patched version, we will include it in our theme package after testing to ensure full compatibility and security.
We recommend keeping your plugins and theme up to date and following the official Slider Revolution changelog for the latest information.
https://www.8theme.com/documentation/xstore/plugins/plugins-update/Warm Regards,
The 8Theme Team
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What could be the issue with Variation Swatches on my WooCommerce site? Whenever I click on a product option, the page layout deforms. I’ve tried disabling and changing plugins, but the problem still persists. How can I fix this?
Hello, Wjenaro,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please create a topic on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/, and you will receive help.
Thank you for your cooperation, and we look forward to hearing from you soon.
Warm Regards,
The 8Theme Team
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Am yet to receive solution to my problem : and it is frustrating .. https://www.8theme.com/topic/issue-with-variation-swatches-page-layout-deforms-when-clicking-product-options/
Hello,
Thank you for getting in touch with us.
As we can see, you have already received a response, and our specialist is waiting for temporary access from you in order to investigate your issue.
Warm Regards,
The 8Theme Team
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hello.
you show that your theme mobile performance is good
https://pagespeed.web.dev/analysis/https-woocommerce-1476984-5641372-cloudwaysapps-com/ap79v9hm0i?form_factor=mobile
with which performance plugin or how?
thank you
Hello, Emre_u,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please create a topic on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/, and you will receive help.
Thank you for your cooperation, and we look forward to hearing from you soon.
Warm Regards,
The 8Theme Team
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Hi,
The search results page isnt displaying all products, how can we add the buttons or lazy load on the search to display all the products on the search results page?
Hello, Billieandcode,
Thank you for getting in touch with us.
Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-search-results-page-builder-with-elementor/
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The 8Theme Team
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We are using WP Bakery, this uses Elementor, will this not cause a plugin conflict?
Hello, Billieandcode,
In this case, it is not necessary to enable Elementor. Please write to us by email or use the contact form on this page https://themeforest.net/user/8theme , it is free of charge. Additionally, provide a detailed description of your situation, include a link to the page in question, and temporary access to the admin panel so that our specialist can take a closer look.
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The 8Theme Team
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what is php version theme can apply? Now i have php 8.0.30 but no longer supported , is your theme compatible with newer version of php?
Hello, Gerasimosider,
Thank you for reaching out to us. Our theme is compatible with PHP 8.0 and higher versions. At the moment, our theme works properly with PHP 8.1 and PHP 8.2. Not all plugins are currently compatible with 8.3. We hope this information is helpful.
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The 8Theme Team
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