Hi,

From what I can see you can transfer ownership of a site: https://www.siteground.com/kb/can-transfer-ownership-website/ – so essentially you would need to have your staging, then duplicate and transfer the copy. Assuming that works…

PS: If you have a substantial customer base, I can create a custom theme for you (offering the same functionality as Total) tailored specifically to your needs. I’ve done this for several clients already. With a custom solution, you won’t have to purchase hundreds of licenses each year, worry about updates and have a custom theme for your brand. This isn’t a “budget” service, but I provide it at a much more reasonable price than others, ultimately saving you significant time and money. Pricing starts at $4,500.

- AJ

This plugin does the job. It would be great to see this functionality in Total

If this is what you wanted, the functionality already exists via the bundled Templatera plugin and you can import/export via WPBakery > Templatera: https://a.cl.ly/v1u8xeBq

Hi,

The critical bugs are in the latest WPBakery version (not the one currently included with the theme) and the WPB developers already fixed a couple and I manually patched another one which they said they couldn’t recreate.

I finished the update, but I still need to update my landing page and demos and test everything that was added/changed to make sure there aren’t any bugs. I wanted to have it released today, but I don’t like releasing updates late at night incase anything goes through. So I will likely test for the rest of the day/night and push out the official update tomorrow.

Thank you for your patience

- AJ

Thanks for the explanation, AJ, and your thorough work is much appreciated. Of course, I understand bug fixing takes priority over a release. So, will there be another WPB update first, or were those updates specific to Total?

Hi,

Nope, not waiting for another WPB update – Total 6.5 is now live https://totalwptheme.com/docs/changelog/6-5/

- AJ

never mind, i’ve sorted it

Thank you for letting me know

Hi,

This is Aj the theme author.

It’s not possible to “revert” the change. This is a huge optimization because loading font-icons is very large and slows down site speed and lowers Google page speed scores.

If you have custom CSS on your site using ::before you have 2 options:

1) You can update your custom CSS to use modern CSS by adding the icons as SVG’s. Example:

.element::before {
    --wpex-mask-image: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512"><path d="M320 464c8.8 0 16-7.2 16-16V160H256c-17.7 0-32-14.3-32-32V48H64c-8.8 0-16 7.2-16 16V448c0 8.8 7.2 16 16 16H320zM0 64C0 28.7 28.7 0 64 0H229.5c17 0 33.3 6.7 45.3 18.7l90.5 90.5c12 12 18.7 28.3 18.7 45.3V448c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64V64z"/></svg>')
    content: "";
    display: inline-block;
    height: 1em;
    width: 1em;
    vertical-align: var(--wpex-icon-offset, -0.125em);
    background-color: currentColor;
    margin-inline-end:var(--wpex-sidebar-widget-icon-margin, 10px);-webkit-mask-image: var(--wpex-mask-image);
    mask-image: var(--wpex-mask-image);
    -webkit-mask-repeat: no-repeat;
    mask-repeat: no-repeat;
    -webkit-mask-size: contain;
    mask-size: contain;
    -webkit-mask-position: center;
    mask-position: center
}

This way your site will remain fast and use modern methods for displaying icons. Also you can use ANY icon you want from any icon set and aren’t restricted to theme icons. Now, the theme icons are originally from FontAwesome so if you want to locate the SVG for any icon you can do so on their site – https://fontawesome.com/search?o=r – or you can use any other icon set, other popular ones are Bootstrap, Material and Feathers.

If you wanted help updating your CSS let me know. You can share the URL and I can provide you with the code.

2) If you want a quick fix, I made this plugin you can enable on your site that will load the font icons set like it used to: https://share.zight.com/o0u1y6ZQ

The theme will still use SVG icons wherever the theme displays icons, but any custom icons you added with CSS should then work as they did before.

- AJ

Hi,

If you are overriding the element you can re-run the milestone script like this:

if (typeof vcexMilestone === 'function') {
    // Remove the vcex-countup-init data attribute so the script thinks it hasn't been initialized 
    targetElement.querySelectorAll( '.vcex-milestone-time' ).forEach( function( element ) {
        element.removeAttribute( 'data-vcex-countup-init' );
    } );
    // Re-run the script
    vcexMilestone( targetElement );
}

Where targetElement is the milestone element you are modifying.

Now, keep in mind that when you do things like this, if anything changes in the theme (perhaps in the future I need to switch count-up scripts or I make my own) then you will need to modify your script to work with the updated theme.

Sometimes, when using elements not as intended, it’s better to write all your own code (create your own countUp function/element) so you have full control and don’t have to worry about potential changes in the theme.

For this case, maybe creating your own pricing element would make sense that has everything you need built-in without anything you don’t need.

- AJ

ps: Total doesn’t use jQuery for a bout 99% of it’s code and I highly recommend ditching it for your custom code as well. Modern javascript can do everything without the need for jQuery. If you are more familiar with jQuery you could always pass your code from an AI tool like chatGPT to generate the vanilla JS version. This way you aren’t having to load the extra dependency on your site and the code will be more optimized.

Hi,

The Total “Term Description” element actually passes the description through the same hooks that WordPress uses for post content which preserves HTML and also automatically adds paragraphs and line breaks so you don’t need to manually add them

WordPress does strip out the br tags (tested on a clean install with the default WP theme) but they are not needed since you can use single spacing for this. Of course if you really want to use br tags for some reason you can use the theme’s [br] shortcode which will be preserved – https://totalwptheme.com/docs/br-shortcode/

Here is a a sample video testing with the term description on a dynamic template: https://a.cl.ly/6qu47kEb

If it’s not working like this, there is likely a 3rd party plugin or child theme code that is actually messing things up. Have you checked?

That said, the WordPress description is not the best for adding more then just a description. What you could do instead is use a plugin like ACF to add an actual WP editor to the category edit screen and then display it via the Custom Field element in Total. This may be easier for the end user.

- AJ

Hi,

This is AJ the theme author.

I can see that your license was registered to the HTTP version of the site but now it’s using HTTPS so the domains don’t match. That’s why you don’t get the error. You can log into the site and click the trash can next to the license to de-register it, then re-add it to your site. But I’ve already manually updated it for you – if you log back into the site and go to the License Manager it should properly validate now.

Let me know otherwise or if I can help with anything else!

- AJ

ps: Cool site & recipes – I do love me some beans

The envato login is working now… I’ll open a ticket there.

Hi,

This is Aj the theme author. I just replied to your ticket!

Sorry to hear you were having some issues with the Envato API. For the future you can use the “lost password” link on my site so you can set a custom password and not have to use the Envato Login. The Envato login is only required for the initial login so it can create an account for you.

- AJ

The license was registered to the HTTP domain but it’s been updated to use HTTPS so the registered version doesn’t match the live site.

To fix, you can click the trash icon next to the license to remove it, then you can re-add it to the site so that it’s registered to the proper protocol. But I did this for you manually already so you don’t have to.

I will update the license manager table to display the protocol to prevent confusion

- AJ

thanks for the support AJ. one more question. im planning to move my site to the bigger server. but the domain will be the same. do i need to buy another license since my IP address will be changed ? thank you in advance

No you do not

And you can always move your license around, so even if you change your domain name you can always de-register the license and then register it on a new domain as well.

- AJ

Hi James,

Oh, you mean horizontally, I was confused at first because I typically think of an overhang as vertical.

This actually has to do with Header Style 1. This header style places the menu absolutely and thus it needs to calculate spacing between menu items, padding, etc to properly place itself at the end of the header so that the last menu item text lines up with the site. See here: https://a.cl.ly/Jru9j7zY

When you add the button at the end of the menu it can create this overhang.

Easiest solution is to swap your header style to the Flex – Right Menu style. Then add your button like this – https://totalwptheme.com/docs/header-aside/ – this provides more flexibility anyway and the shrink header animation will also be smoother.

- AJ

ps: Modern CSS has a newly supported :has() attribute, I will look at fixing this issue in the next update as it is possible know to detect if the last menu item is a button and thus remove that negative offset.

Sorry AJ, I didn’t explain it properly. It’s not the “scroll” link, it’s the “request a quote” button above it. It was leading to a different page entirely when you checked, but is now back to local scroll. You’ll see it falling short now … let me know.

Hi,

The problem is that right above this section is a carousel of Google reviews which is not visible on initial load so the height of that section (once it’s created) is not included in the scrollTo calculation. That’s why if you click it once then click it again it will work properly.

The only “fix” if you want that carousel would be to give it a min-height with CSS so that it takes up space even if the reviews haven’t yet loaded.

Personally I would avoid that local scroll button completely as it’s a bit confusing for the end user, especially when the button in the header goes to a separate location. I wouldn’t personally expect that button to scroll down.

- AJ

Thanks AJ. Yeah, I was wrestling with the idea of local scroll vs new page. I’m going to change it to new page.

Hi,

The full-screen mobile menu works differently and it doesn’t show the indicators, because the whole parent link is clickable for dropdowns, unlike the other mobile menu items that support having both a link and a dropdown. It would take quite a bit of advanced javascript to convert this specific mobile menu into what you want.

Instead, simply use the “Dropdown (Full Height)” option. As the name implies it’s a dropdown (aka under the header) but it’s full height (covers the rest of the page). It will look like the mobile menu on this demo: https://totalwpthemedemo.com/consultative/ – so it will have the left aligned items and any dropdown will have the icon on the right.

- AJ

Thanks. Works perfectly.

Hi,

If you open the browser console do you see an error like “[vcex-ajax error] Atts nonce check failed” – I tried recreating what you said and for me I am getting this nonce error. Working on a fix for the upcoming update! Honestly, not 100% sure what’s going on but I think the issue is that because of how WPBakery works the shortcode is parsed into a value so when checking the security nonce which is based on the parameters it doesn’t sync up.

I can let you know as soon as I have a fix if you wish to patch the site temporarily before the official update.

- AJ

The issue is exactly as I suspect…The security nonce is created based on the shortcode attributes has the parameters so it would have heading=”{{category}}” – but once it’s printed in the HTML it get’s converted to a value so now its heading=”actual value” – this causes an attribute mismatch and will cause the security check to fail.

The fix is easy though and I fixed it for the upcoming update. If you want shoot me an email at wpexplorer [at] gmail dot com and I can zip over the patched Total Theme Core plugin today so you don’t have to wait for the official update.

Thank you for reporting the bug!

- AJ

I’ve got a fix if you shoot me that email I’ll zip it over asap.

Hi,

I still haven’t forgotten, I just really haven’t had a chance to work on this and since there hasn’t been any other customers or pre-customers wanting to use EDD (everyone seems to just use WooCommerce) it hasn’t been a huge priority.

I can tell you for sure the plugin works, you just don’t have full control over the design in Total so by default it will look kind-of like the blog because EDD doesn’t create custom templates like WooCommerce or other shop plugins. So making the plugin look “pretty” can be quite a lot of work and introduce a bit of bloat in the theme.

But please feel free to email me directly at wpexplorer [at] gmail dot com if you did have any specific feedback or wanted to assist in anyway.

- AJ

This is on this page: https://softquest.co.il/team/

It appears that when slimmode is turned off it works fine. When was slimode introduced and why was it the default?

Hi,

This is Aj the theme author.

Slim Mode is not enabled by default and it must be enabled manually via the Theme Panel. There is nothing in the theme that would automatically enable it. Someone has to go to the Theme Panel, check the box and save the settings.

You can learn more about the functionality here: https://totalwptheme.com/docs/wpbakery-slim-mode/

- AJ

All the Total docs are here: https://totalwptheme.com/docs/ – you can use the search function to find specific articles.

If you can’t find your answers in the docs, let me know. I’m always updating and creating new documentation.

- AJ

Hi,

Being in a Flex Container shouldn’t make any difference…that’s very weird!

I recorded a video test and it’s working for me: https://a.cl.ly/Jru9P1OP

The only thing I can think of is that there is some custom CSS on the site overriding items inside the Flex Container.

If you want it in a flex container and still have issues, please share the URL and I’ll check it out (you could create a new page called “test” or something and add your header code there so you can share and not actually have to update the header).

- AJ

Hmm, that’s exactly what I couldn’t do… even deleted all custom CSS for testing purposes. But I just tried it on a different staging site and it worked flawlessly. If I have some time next week, I’ll reproduce it, look into it further and share my findings and/or share the link. As always, thank you for taking a moment to answer so clearly! (Next time, I will try on a different installation first.)

Hi Adam.

I am creating new demos and it’s something that I will be making a priority. I actually have a new minimal shop demo in the works: https://totalwpthemedemo.com/boutique/

Feel free to share inspiration (you can email me directly at wpexplorer[at] gmail dot com with links/screenshots. I have tons of inspiration but if there is a specific shop style you were looking please share so I can add it to my inspiration folder

- AJ

OK. Fired this up and just saw others have already raised this. You can ignore and I’ll wait for update.

Hi,

This is Aj the theme author. I am aware of this and I’ve added a notice to the upcoming changelog: https://totalwptheme.com/docs/upcoming-update-changelog/

In general if there is a high priority security issue I will release the update immediately, so if you see a warning from WordFence but don’t see a theme update most likely it will be in the next update.

Let me know if you have any questions!

- AJ

Hey Tony,

Sorry for the delay, I had to skip town for a family emergency.

I fixed the issue and replied to your email.

- AJ