Discussion on Ronneby - High-Performance WordPress Theme

Discussion on Ronneby - High-Performance WordPress Theme

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The theme activation fails.

DFDSupport Author Team

Hello Devdas!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards,
DFD Support Team

Hello!

Please how its possible edit the search results layout? results image of products are showed in full screen full width and looks terrible.

DFDSupport Author Team

Hello Marcoqwerty!

Please create a request here or here and provide a link to the page. We will check everything and help you.

Best regards,
DFD Support Team

Thank you soo much, i open a ticket at your website by using the same username.

Best regards!

Hello, i try to update the theme, but don’t work, it give me a error “C’è stato un errore durante l’aggiornamento di DFD Ronneby: Il pacchetto non può essere installato. Il pacchetto non contiene alcun file.”

DFDSupport Author Team

Hello Aledreams!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards,
DFD Support Team

I have purchased a new version of Ronneby theme as my old version would update due to errors. I have tried to update various ways and kept getting the same error. I ended up completing deleting the old version of the theme along with associated plugins. The new version of theme has now uploaded and activated, along with WP Bakery. However the plugin Ronneby Core still won’t install correctly. I get the following error message when clicking the Install trigger when theme is activated.

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

Please help?

DFDSupport Author Team

Hello Katashworth!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards,
DFD Support Team

There seems to be an issue with Registering on support site https://rnbtheme.com/documentation/. I have entered my Purchase code to verify and nothing happens.

DFDSupport Author Team

Hello Katashworth!

Could you please contact us via Envato contact form.

Best regards,
DFD Support Team

Hello, I hope you’re doing well.

On November 6th, I purchased a license for your product, but when I try to enter the code on my website, the system tells me that it is not valid. I need to resolve this issue urgently, as I am currently building a website and require the purchased license to work properly.

I have been using this theme for years and have always trusted your work, so I would really appreciate your help in solving this issue as soon as possible.

I look forward to your reply. Thank you very much, and have a great day.

DFDSupport Author Team

Hello!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards,
DFD Support Team

Hi, I have formatted my website and trying to install Ronneby again.

However, it seems that the code is said to be used by another website.

How do I stop that one?

Please help.

Thanks

DFDSupport Author Team

Hello Holidaysjeff!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards, DFD Support Team

Greetings. A few years ago I purchased a license for this template. That code was used on another website, and today I bought a new code for the site www.ximenamatamoros.cl/XM, but I can’t activate my latest license. Thank you for your help.

DFDSupport Author Team

Hello Leorozas!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards, DFD Support Team

Please provide the links for “here or here” so I can safely send you the required information. Thanks.

DFDSupport Author Team

Ooo. here or here

Hello, on the Ronneby theme, using the side-by-side template, I don’t have a footer. Is it impossible, or is there a way to insert the footer (as the header is inserted)? I would like to receive the answer at gkoegler@advisa.fr. Thank you in advance. Best regards, Guillaume

DFDSupport Author Team

Hello Designadvisa!

The answer was sent by email.

Best regards,
DFD Support Team

Hi, I’ve just purchased a license for your theme and I can’t activate the code. I look forward to your response.

DFDSupport Author Team

Hello Sokestudio!

There is currently an issue with the Envato API. Please submit a request here or here and we will assist you. And send a link to the website, access to the website’s admin panel, and the purchase code.

Best regards,
DFD Support Team

Hi there we did some update on our page and it crashed completely: www.luxury-sardinia.com

Could you please get back to us: info@luxury-sardinia,com

DFDSupport Author Team

Hello!

The letter was sent by email.

Best regards,
DFD Support Team

Hello, I downloaded Ronneby from ThemeForest but the Ronneby Core plugin is missing. Only js_composer.zip and revslider.zip are included.

The auto-install link from WordPress returns an empty package: http://dfd.name/check/plugins.php?plugin=ronneby-core

Please provide the latest Ronneby Core plugin ZIP.

Thanks.

DFDSupport Author Team

Hello Sarah!

We are currently experiencing issues with the Envato API. Please contact us here or here and we will assist you.

Best regards,
DFD Support Team

Hello, I already did. The support wants my admin access, which I cannot share. Also I replied, but your server has issues. So please just send me the plugin, so I can download it.

DFDSupport Author Team

If the plugin did not install automatically, it means that something went wrong when activating the theme using the purchase code. That is why you were asked for access to the admin panel. This is necessary in order to fix the malfunction and prevent this problem from occurring in the future. Please reply to the email that was sent to you. If you do not provide access to the admin panel, you will be sent a link by email.

Hello, when will you publish a new version which includes last release of wp bakery ? thanks

DFDSupport Author Team

Hello Netvetic!

Programmers are working on testing and compatibility. No problems have been identified at this time. If you wish, you can write to us here or here, and we will provide a link to download the plugin.

Best regards,
DFD Support Team

Hi there. I am unable to install the Ronneby Core plugin as it gives me the following message :

Downloading installation package from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=47c057d2-e500-4ffe-bdcd-26803d56f2d0…

Unpacking the package…

Installing the plugin…

The package could not be installed. The plugin contains no files.

Plugin installation failed.

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

I have tried to send a support ticket but when it says signup with purchase code and I put in the purchase code in the input, the page just reloads and the field is empty again. I’ve hit a brick wall here.

NEED URGENT ASSISTANCE!

DFDSupport Author Team

Hello Mike!

There are currently issues with the Envato API. Please submit a request here and include a link to the website, access to the admin panel, and the purchase code.

Best regards,
DFD Support Team

Hi, I buy your theme for website on 17 Aug 2019. Today I try to update for new version and get error “Please enter a valid code”. But the license code is correct.

DFDSupport Author Team

Hello!

Could you please get in touch with us via ticket here or here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

vharn

vharn Purchased

Hello, I have three codes that need to be reset. I don’t have access to the websites anymore and they are not in use. I would like to use them on new websites. Thank you.

DFDSupport Author Team

Hello Vharn!

Could you please get in touch with us via ticket here or Envato contact form?

Best regards,
DFD Support Team

Hello, I’ve purchased this theme from my themeforest account. It gives me the purchase code. But when I tried that purchase code to activate theme it says “Purchase code is invalid.”

DFDSupport Author Team

Hello Arhamtechnosoft!

The response was sent by email.

Hello, we just bought a new license of your dfd-ronneby theme, regular license, 4 Nov 2025 and it tells me is invalid. I tried to put a ticket in your web, but it does nothing when putting the code to register.

We have bought your theme a lot of times before, and this has never happened before, so what are we doing wrong?

Thanks for the help.

DFDSupport Author Team

Hello Oscar!

There were some issues with the Envato API. Everything has now been fixed. If you still can’t activate it, write to us here and we will help you.

Best regards,
DFD Support Team

It still says “Please enter a valid code”, while copy pasting the code sent by PDF and txt when bought.

DFDSupport Author Team

Hello Oscar!

There was a problem with the Envato API. Everything has been fixed now. You can try activating it again. If it doesn’t work, send me a link to the website and access to the admin panel here or here and I’ll take care of everything.

Best regards, DFD Support Team

Hello, WPBakery Page Builder 8.6.1 has a vulnerability, please update!

DFDSupport Author Team

Hello Pedrosimao!

At the moment, the theme has not been fully tested with the new version. As soon as the plugin passes all tests, the update will be released. If you wish, you can create a request here and we will provide a link to download the updated plugin.

Best regards,
DFD Support Team

Hi, my name is Ahmed ! Please, I purchaded the theme but the activation code (purchase code) is not working. Ronneby – High-Performance WordPress Theme. Please, Fix it! Ahmed Rahman

DFDSupport Author Team

Hello Ahmed!

There was a problem with the Envato API. Everything has been fixed now. You can try activating it again. If it doesn’t work, send me a link to the website and access to the admin panel here and I’ll take care of everything.

Best regards,
DFD Support Team

Hello,

I am trying to update my Ronneby theme to 3.5.69 but for the first time, I cannot seem to be able to do it. If I launch the update on wordpress, I receive a message that the update failed: the package could not be installed. If I upload the theme to my server, it seems like the theme itself has uploaded but the core theme does not instal or update (receiving message that the folder is empty).

Coul you please help me out on this as I have to launch an important woocommerce product but there seems to be some sort of conflict in my current theme version and woocommerce that if I launch a new product, the product page crashes.

Looking forward to your reply.

DFDSupport Author Team

Hello Eimantas!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

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