3814 comments found.
Hello, I have a few questions: - Is it possible to import and export members and categories as csv? - Is there API documentation on how to fetch data?
Hello,
Thank you for reaching out, We’re here to assist.
We do not have any functionality or extension to import or export members and categories as CSV. For the fetch data API please contact to our support team
Best regards, Support Team
I hope the team can add and implement the profile score features and functions including the report job post and profile report on the Redux version asap. Else the Redux version is still not ready to move forward from the old Unyson version. Thanks
Thank you for your feedback and suggestion. We’ve forwarded your request to our development team for review, and it may be considered and added in a future update. We appreciate your patience and continued support.
presale question: I’m evaluating your theme for a high-end marketplace platform and I’d like to confirm if it supports the following requirements natively or with clean extensibility (hooks / overrides / API):
Multiple frontend dashboards, fully separated by user role:
Influencer (public profile + private dashboard)
Company / Employer (private dashboard, no public listing)
Public influencer directory (listing) where companies can:
Search influencers by category, city, and custom fields
View influencer public profiles (not only through job proposals)
Job / opportunity posting by companies, where:
Influencers can apply or be invited
The company can manage candidates from its dashboard
Meeting or call scheduling between company and influencer
Is there any native scheduling feature or integration-ready structure?
High level of customization, including:
Custom frontend dashboards built with Elementor
Ability to modify templates via child theme / hooks
Custom post types, fields, and relationships
REST API readiness
Is the theme fully compatible with WordPress REST API for future native mobile app (iOS / Android) development?
Scalability and performance
Is the theme suitable for a growing marketplace with hundreds or thousands of users?
I want to make sure the theme won’t be restrictive for a custom marketplace use case beyond a standard freelance/job platform.
Thank you in advance.
Hello,
Thank you for your detailed questions and interest in Workreap.
Most of the features you’re looking for are available natively in the theme.
Workreap supports high customization through child themes, hooks, template overrides, custom post types/fields. Workreap already offers Workfleet, a React Native app built on the REST API.
Please note:
Native meeting/scheduling functionality is not included.
Frontend dashboards are not built with Elementor by default, though Elementor can be used for page layouts.
The theme is suitable for scalable marketplace platforms with hundreds or thousands of users and is not restrictive for custom marketplace use cases beyond standard freelance/job platforms.
Let us know if you need clarification on any specific workflow.
Best regards, Support Team
i want to change domain, how do i change it
Our team has already responded to your ticket with the details on how to change the domain. Please check the previous reply, and let us know if you need any further assistance.
Can you please resolve this persistent issue:
(1) PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the workreap-hourly-addon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in …/public_html/wp-includes/functions.php on line 6131
Hello,
Thank you for reaching out, We’re here to assist.
A load_textdomain issue has arisen with the latest WordPress update. Our team is actively working on it, and we will soon fix this in our products.
If you have any questions feel free to ask.
Best regards, Support Team
Good day,
Can you add a button to the Task Grid, labelled something like VIEW TASK, so people can easily navigate to the single Task page.
Some people may click on the author instead of the task.
Thank you
Good day,
Thank you for your suggestion.
Our team has already replied to your ticket regarding this request. Please feel free to review that response, and let us know if you have any further questions or need additional clarification.
Kind regards, Support Team
Good day,
Thank you
I have responded.
Regards
You’re welcome.
Hi Team,
You told that the mobile app for “Freelance Marketplace WordPress Theme” will be ready on end of this year. How is going? Any news?
Hi,
Thanks for checking in.
Yes, the mobile app is already live. You can find it here: https://codecanyon.net/item/workfleet-react-native-mobile-app-for-workreap-theme/55097870Please let us know if you need any further details or assistance.
Best regards, Support Team
Hello Workreap Support Team,
I hope you are doing well.
I would like to ask if there is a recommended or built-in way in Workreap to redirect newly registered users directly to the Settings / Profile completion page so they can complete their personal and professional information.
At the same time, I would like to keep the default Workreap behavior for existing users, where the login redirect follows the options configured in Workreap Settings (different redirects for service providers and employers).
In summary:
New user registration → redirect to Settings / Profile page
Existing user login → follow Workreap redirect settings
Please let me know if there is a hook, filter, or setting that allows handling this scenario cleanly without overriding the default Workreap redirects.
Thank you for your support.
Best regards,
Hello,
Thank you for reaching out with the detailed explanation of your requirements.
To properly review this use case and provide guidance on available hooks, filters, or recommended implementation without affecting default Workreap behavior, please create a support ticket at https://amentotech.ticksy.com/ or email us at help@amentotech.com.
Our support team will be happy to assist you further.
Best regards, Support Team
I wanted to Integrate Book A meeting within our platform. I am not able find that option within the theme. Can youi help me find that
Hello,
Thank you for reaching out.
We understand you’re looking to integrate the Book a Meeting feature into your platform. This option isn’t included within the default theme.
To enable meetings, we offer a paid addon that you can purchase on CodeCanyon. You can find it here: https://codecanyon.net/item/workreap-meetings-streamline-your-meetings-in-the-workreap-theme/54181459If you need any help setting it up after purchase, feel free to let us know!
Best regards, Support Team
We wanted use this theme as client vs freelancer and plus we need admin module for us. So before purchase i wanted to confirm will this theme support Cluent, Freelancer and Admin Dashboard?
Hello,
Thanks for your message!
For detailed clarification regarding the theme’s support for Client, Freelancer, and Admin dashboards, please create a support ticket at https://amentotech.ticksy.com/.
Our team will be happy to assist you further.
Best regards, Support Team
Hi, I want to launch a fully system freelance marketplace like Fiverr/Upwork and I’m very interested in this theme. Now please tell me what I need to do for a fully system freelance marketplace? May the theme and app purchases is enough or need to buy some extra features?
Hello,
Thanks for your interest.
To launch a fully functional freelance marketplace , you’ll first need to purchase the Workreap theme for your website. If you also want to offer mobile apps, then you should purchase the Workfleet App as well.
Beyond that, if you require any additional or specialized features, you can browse our available addons for the theme. Those addons can be purchased separately depending on the functionality you need.
If you have any specific requirements, feel free to share them and I can guide you on which addons would be most suitable!
Best regards, Support Team
Hello, I need a fully system for a freelance marketplace like Fiverr Upwork so please tell me or show me any package for both website and with with 100% functionality that you have, I need all. Also tell me what you don’t have for extra facilities that I need to purchase or find from others. Waiting for your reply.
Hello,
Thank you for your interest.
To better understand your requirements and provide accurate details about our available packages, features, and any additional functionality, please create a support ticket at https://amentotech.ticksy.com/ or email us at help@amentotech.com.
Our team will be happy to guide you with complete information and recommendations.
We look forward to assisting you.
Best regards, Support Team
Good day,
Is it possible to set a fixed fee for employer for booking service, instead of percentage?
I can see a dial for percentage only,
Kind regards
Good day,
Yes, a fixed commission fee can be set for the employer instead of a percentage. You can configure this under WR Settings → Payment Settings.
If you need further assistance, please feel free to create a support ticket at https://amentotech.ticksy.com/ and our team will be happy to help.
Kind regards, Support Team
Good day,
This is what I see for employer commission.
There is a dial to adjust the percentage and Threshold Order Amount, as well as Fee for Orders Below Threshold.
Where is the fixed amount supposed to be imputted?
https://www.awesomescreenshot.com/image/57539436?key=2c2fd188248f53a047f379db23c4ee77Kind regards
Good day,
Thank you for bringing this to our attention.
We have identified the issue, and it will be fixed in our next update.
Thank you for your patience, and please let us know if you need anything else in the meantime.
Kind regards, Support Team
Good day,
Okay, I look forward to the prompt resolution.
Kind regards
Good day,
Thank you for your patience. We will ensure this is resolved promptly and will keep you updated.
Kind regards, AmentoTech
Good day,
An update to resolve this issue has still not been resolve,
Regards
Good day,
Yes, this is included in our next update, which is scheduled for release next week.
Best Regards, Support Team
Good day,
Is it possible to set a fixed fee for employer for booking service, instead of percentage?
I can see a dial for percentage only,
Kind regards
Good day,
Yes, a fixed commission fee can be set for the employer instead of a percentage. You can configure this under WR Settings → Payment Settings.
If you need further assistance, please feel free to create a support ticket at https://amentotech.ticksy.com/ and our team will be happy to help.
Kind regards, Support Team
Demo import issues have not been resolved, and other issues that people have been complaining about, yet the only thing everyone is told is “contact support”.
Please resolve the technical issues and features for a smoother expierinece.
Hello,
Thank you for sharing your concerns. We understand how important a smooth demo import process and stable features are for your experience. Our team is continuously working to improve the theme, address technical issues, and release updates that enhance overall performance.
Thank you for your patience and understanding.
Best regards, Support Team
Okay, thanks. Patinetly waiting
You’re Wellcome.
Hope they don’t remain promises, because people have been complaining for almost a year now
I understand your concern, and we truly appreciate your patience. We’re actively working on improvements, and our goal is to deliver updates that meet user expectations—not just promises. Your feedback is valuable, and we’re committed to making sure the upcoming changes address the issues users have raised. If you have any specific concerns, feel free to let us know.
I cannot demo import Workreap them even i follow all document instruction, i need someone to help me with that
is there anybody to help me?
I wrote almost common problems happened to me, conflict plugins, demo import problem and i decided to ask full refund. I see months ago the same problems occurred and still occurs so please help me to take full refund, if you are not going to fix my problems. i dont have much time to wait your team to fix my problems. i dont have much time to wait every time when new problems occurs
Hello,
Thank you for reaching out.
It seems that the issue may be related to your server requirements or hosting configuration, which can prevent the demo from importing correctly. To help you further and check everything in detail, please create a support ticket at: https://amentotech.ticksy.com/
Our support team will review your server settings, fix any conflicts, and assist you with the demo import process. We’re here to make sure everything works smoothly for you.
Best regards, Support Team
The server reuirements are üithin range sora there is no any issue shoünş Everything looks ok but page is not demo imported. i need to fix it othervise theme is useless so there is no point to keep it so. if there is no way to fix it lets do refund
No one support from Amento. This does not work so. I took money and disappeared. THIS IS NOT WORKING PRINCIPLE. YOU SOLD THEME AND YOU NEED SUPPORT!!!! DONT FORCE ME TO TELL YOU WHAT YOU DESERVE. YOU HAVE TO SUPPORT OR SEND MONEY BACK!!!!
Followed all steps as per documentation but cannot demo import, tried many versions working with hosting, changed some requirements, some coding but theme is not imported, also plugins conflict each other as they gave inside downloading plugins file. trying to get support but support team just wasting my time, writing once a day email and asking for FTP account which i not safe for me. I am just wasting my time getting support from Amento team but there is no result. I NEED FULL REFUND CS I DONT SEE AMENTO IS GOING TO HELP ME. I NEED FULL REFUND IMMEDIATELY.
This is full refund request from Themeforest.
Hello,
We’re sorry to hear about the issues you’ve been experiencing with the theme import, plugin conflicts, and the support process. We understand how frustrating this can be, and we want to make sure your concerns are addressed properly.
For us to assist you with your refund request and resolve the matter, please email us directly at help@amentotech.com . Our team will review your case and help you accordingly.
Thank you for your patience.
Best regards, Support Team
There are comments that three years ago the same problems, still problem existing. i already requested refund so i dont need rubbish theme you provide. theme is rubbish, your support is rubbish, ful of stress!!
We’re sorry to hear about your experience and that you feel this way. We understand your frustration and respect your decision regarding the refund. Our team will review your refund request according to the ThemeForest policy.
Does Wp Guppy be required for the internal projects messaging or any dependency on workreap theme?
Hello,
Internal project and service communication between users does not depend on WP Guppy — it is fully managed by the Workreap theme itself.
However, once an employer hires a freelancer, both users can also communicate through WP Guppy for a more interactive chat experience.
Best regards, Support Team
Good day,
How do I change the search tags, via the screenshot?
https://www.awesomescreenshot.com/image/57270653?key=9668ced4435ce324a9da942290fc5b05The option for adding the categories displays NO RESULTS FOUND
https://www.awesomescreenshot.com/image/57270668?key=a9addd351273c8d7a6569d8f2737e57bKind regards
Hello,
Thank you for reaching out.
Please create a support ticket at https://amentotech.ticksy.com/ or email us at help@amentotech.com. Our support team will be glad to assist you with changing the search tags and resolving the “No Results Found” issue.
Kind regards, Support Team
Am I supposed to pay for support just to get demo content installed ? Many users have risen this issue which means that a key feature is not working properly. While you ask everyone here in the comment section to open a ticket to check server configuration, opening a ticket require an active support option. So, what to do now ?
Hello,
Thank you for reaching out.
Please create a support ticket at https://amentotech.ticksy.com or email us directly at help@amentotech.com, Our support team will be glad to assist you with the demo content installation and help resolve the issue as quickly as possible.
If you have any questions feel free to ask.
Best regards, Support Team
After last update ACF is not working properly
Hello,
Thank you for reaching out — we’re here to help.
Please create a support ticket at https://amentotech.ticksy.com/ or email us at help@amentotech.com. Our support team will be glad to assist you.
If you have any question feel free to ask.
Best regards, Support Team
hi, prebuy qst: 1. can admin manage who will see ads, restrict by package? 2.if not have plan cant apply jobs? or setup package ex can apply 3 jobs but for more need to buy package? 3. can disable wallet, disputes, ivoice?
Hello,
Thank you for reaching out.
No, the admin does not have an option or package setting to see who has viewed the ads.
The admin can set up a trial plan for freelancers and employers. After the trial period ends, they must purchase a plan to continue.
There is no option to disable the wallet, dispute, or invoice features.
Best regards, Support Team
